Lennix v. Amazon Com Services LLC

CourtDistrict Court, E.D. Louisiana
DecidedJune 17, 2025
Docket2:23-cv-01366
StatusUnknown

This text of Lennix v. Amazon Com Services LLC (Lennix v. Amazon Com Services LLC) is published on Counsel Stack Legal Research, covering District Court, E.D. Louisiana primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Lennix v. Amazon Com Services LLC, (E.D. La. 2025).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF LOUISIANA OPAL JEAN LENNIX CIVIL ACTION VERSUS NO. 23-1366 AMAZON.COM SERVICES LLC SECTION “O”

ORDER AND REASONS Before the Court in this denial-of-benefits case under Section 502(a)(1)(B) of the Employee Retirement Income Security Act of 1974 (“ERISA”), 29 U.S.C. § 1132(a)(1)(B), is the opposed motion1 of Defendant Amazon.com Services LLC to dismiss pro se Plaintiff Opal Jean Lennix’s complaint for failure to state a claim under Federal Rule of Civil Procedure 12(b)(6). Liberally construing Lennix’s pro se

complaint, see Erickson v. Pardus, 551 U.S. 89, 94 (2007) (per curiam), the Court holds that Lennix fails to state any plausible tort claims against Amazon. Any tort claims against Amazon are barred by the exclusive-remedy provision of the Louisiana Workers Compensation Act (“LWCA”), outside the intentional-tort exception to that provision, and facially prescribed in any event. Lennix also fails to state any ERISA claims for denial of long-term disability benefits against Amazon because Amazon

does not control administration of the relevant long-term disability benefit plan. But Amazon has not convinced the Court that it may properly dismiss Lennix’s ERISA claims for denial of short-term disability benefits at this Rule 12(b)(6) stage based on the arguments Amazon has raised. Many of those arguments rely on evidence the

1 ECF No. 11. Court may not properly consider under Rule 12(b)(6) and on doctrines better suited for a motion for summary judgment. Accordingly, for these reasons and those that follow, Amazon’s motion to dismiss is GRANTED IN PART as to any tort claims

and any ERISA claims for denial of long-term disability benefits and DENIED IN PART as to any ERISA claims for denial of short-term disability benefits. I. BACKGROUND Liberally construed, see Erickson, 551 U.S. at 94, Lennix’s pro se complaint2 and the submissions3 accompanying it suggest that Lennix intends to assert tort and ERISA denial-of-benefits claims against both her former employer, Amazon, and the administrator of Amazon’s long-term disability benefit plan, The Hartford.

In mid-April 2021, Amazon hired Lennix to work as a “sortation associate” at an Amazon disbursement warehouse in Baton Rouge, Louisiana.4 Lennix alleges that she suffered an on-the-job rotator-cuff injury just over a month later, on May 24, 2021,5 which Lennix describes as the day she last performed “productive working activities with Amazon.”6 Documents accompanying Lennix’s complaint suggest that Amazon subsequently fired Lennix, but Lennix does not clearly allege the timing or

the circumstances surrounding her termination.7

2 ECF No. 1. 3 ECF No. 1-1 (104-page attachment to complaint); ECF No. 7 (letter to the Court). 4 ECF No. 1 at 2; ECF No. 1-1 at 95. 5 ECF No. 1 at 2; ECF No. 1-1 at 95. 6 ECF No. 7 at 1. 7 See ECF No. 1-1 at 75 (letter signed by Lennix referencing a “[d]etermination about being [t]erminated”); id. at 100 (appeal decision from The Hartford stating that Lennix’s “last day of work was 05/27/2021”). Amazon says that it fired Lennix “on or about May 27, 2021 for job abandonment” because Lennix “neither returned to work nor notified her employer of [her] work injury.” ECF No. 11- 1 at 2. But Amazon cites no support in the record for the assertion, and Lennix’s liberally construed complaint does not clearly allege the reasons for, or the precise date of, Lennix’s termination. After her on-the-job injury, on a date she does not specify, Lennix alleges that she “expressed” “concerns” to “Amazon Management/Leadership Personnel” about her alleged need to “seek[ ] medical attention” for “extreme body pains” and

“concerns” stemming from “a massive illness within the warehouse from Covid-19.”8 Lennix alleges that she tested negative for Covid-19, but that she still experienced “[c]ontinuous pain” that made “[c]ontinuous medical treatment . . . necessary.”9 Despite doctor appointments, physical-therapy treatments, and injections, Lennix alleges her “continuous” shoulder pain did not improve.10 Documents attached to her complaint reflect that she was diagnosed with left-rotator-cuff tendinopathy and restricted from lifting, pushing, or pulling more than 10 pounds; from reaching

overhead; and from “maintain[ing] a forceful hand grip for more than 3–4 hours.”11 Citing those restrictions, Lennix sought an accommodation from Amazon in the form of “continuous leave” that (if granted) would have stretched from late May 2021 to late January 2022.12 But Amazon denied leave, explaining that “[a]ll paths require lifting, pushing, or pulling of more than 10 lbs.”; “[a]ll associates are also required to maintain a forceful grip or c-grip when handling a package”; and “[t]here

are also no roles without overhead, shoulder reach, and/or below should[er] reach.”13 In June 2021, according to Lennix, “[s]everal changes were made” to her “insurance benefits,” including “additional coverage for Short Term and Long Term

8 ECF No. 1 at 4. 9 Id. 10 ECF No. 1 at 4. 11 ECF No. 1-1 at 57. 12 Id. 13 Id. at 37. Disability Benefits.”14 Lennix alleges that, on an unspecified date, she “resubmit[ed]” an application “for double coverage of benefits,” but an “Amazon Benefits Insurance provider” informed her by mail “that additional cover[age] wasn’t necessary.”15

In a November 2021 email to Amazon’s accommodations team, Lennix wrote that “[s]hort [t]erm [b]enefits were never received are [sic] applied for doing [sic] my absence from Amazon.”16 Along similar lines, Lennix’s liberally construed complaint alleges that Lennix’s requests for workers’ compensation benefits and for “light [d]uty” were “denied by Amazon Distribution Center Management.”17 At some unspecified later point, Lennix sought long-term disability benefits from the administrator of Amazon’s long-term disability benefit plan, The Hartford.

But The Hartford denied Lennix’s request for long-term disability benefits in December 2021, and Lennix appealed.18 The Hartford upheld the denial on appeal, concluding Lennix did not have long-term disability coverage on the date of her disability.19 In a letter to Lennix, The Hartford gave this reasoning for its decision: Although you may have understood that you would be eligible for [short- term disability] and [long-term disability] coverage at an earlier date, the information provided from your Employer confirms that your last day of work was 05/27/2021 and you did not have [long-term disability] coverage until 06/06/2021. Because you did not have [long-term disability] coverage on 05/27/2021 and have not returned to work as an Active Employee you are not eligible for benefits at this time and we must uphold our prior decision to deny [long-term disability] benefits at this time.20

14 ECF No. 1 at 6. 15 Id. 16 ECF No. 1-1 at 47. 17 ECF No. 1 at 5. 18 ECF No. 1-1 at 98. 19 Id. at 100. 20 Id. The Hartford’s letter also notified Lennix that its “claim decision is now final as administrative remedies available under the Policy have been exhausted.”21 This litigation followed. Proceeding pro se, Lennix sued Amazon and The

Hartford in April 2023, submitting a letter complaint with 104 pages of attachments.22 Lennix alleges that she has “not received any compensation which was applied for but denied due [to] untruthful information.”23 Lennix asks “the Court to review all forwarded documents on . . . behalf of [her] medical condition and to be in consideration about the amount of pain and suffering [she] [has] sustained without any [f]inancial support from the false delegation about receiving benefits.

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Bluebook (online)
Lennix v. Amazon Com Services LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/lennix-v-amazon-com-services-llc-laed-2025.