Lemont Love v. Cellco Partnership d/b/a Verizon Wireless

CourtDistrict Court, D. New Jersey
DecidedFebruary 19, 2026
Docket2:25-cv-13819
StatusUnknown

This text of Lemont Love v. Cellco Partnership d/b/a Verizon Wireless (Lemont Love v. Cellco Partnership d/b/a Verizon Wireless) is published on Counsel Stack Legal Research, covering District Court, D. New Jersey primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Lemont Love v. Cellco Partnership d/b/a Verizon Wireless, (D.N.J. 2026).

Opinion

NOT FOR PUBLICATION

UNITED STATES DISTRICT COURT DISTRICT OF NEW JERSEY

LEMONT LOVE,

Plaintiff, Case No. 2:25-cv-13819 (BRM) (JRA)

v. OPINION

CELLCO PARTNERSHIP d/b/a VERIZON WIRELESS,

Defendant.

MARTINOTTI, DISTRICT JUDGE Before the Court is Defendant Verizon Wireless Services, LLC’s1 (“Verizon”) Motion (ECF No. 25) to Dismiss pro se Plaintiff LeMont Love’s (“Love”) Amended Complaint (ECF No. 22-1) for Failure to State a Claim or, alternatively, to Compel Arbitration under Federal Rule of Civil Procedure (“Rule”) 12(b)(6) (“Motion”). This Court has jurisdiction pursuant to 42 U.S.C. § 1332(a). Having reviewed and considered the submissions filed in connection with the Motion and having declined to hold oral argument pursuant to Rule 78(b), for the reasons set forth below and for good cause having been shown, Verizon’s Motion to Compel Arbitration is GRANTED

1 The Motion was filed on behalf of Verizon and individual defendants Andrea Southern and Matthew Griffin (ECF No. 25), i.e., the defendants identified in the initial Complaint (See ECF No. 2). However, the Amended Complaint altered the caption to identify the appropriate party as Cellco Partnership d/b/a Verizon Wireless. (ECF No. 22-1.) The Amended Complaint also voluntarily dismissed the claims against Andrew Southern and Matthew Griffin in compliance with Rule 41(a)(1)(A)(i). (See id.); see also W. Run Student Housing Assocs., LLC v. Huntington National Bank, 712 F.3d 165, 171 (3d Cir. 2013) (“[T]he amended complaint ‘supersedes the original and renders it of no legal effect, unless the amended complaint specifically refers to or adopts the earlier pleading.’” (alteration in original) (quoting New Rock Asset Partners, L.P. v. Preferred Entity Advancements, Inc., 101 F.3d 1492, 1504 (3d Cir. 1996))). and Verizon’s Motion to Dismiss the Amended Complaint for Failure to State a Claim is DENIED AS MOOT. I. BACKGROUND For the purpose of this motion, the Court attempts to glean the factual allegations through liberal construction of the Complaint and accepts those allegations as true drawing all inferences

in the light most favorable to the pro se plaintiff. See Phillips v. Cnty. of Allegheny, 515 F.3d 224, 228 (3d Cir. 2008); Alexander v. Gennarini, 144 F. App’x 924, 926 (3d Cir. 2005); see also Cooke v. Experian Info. Sols., Inc., Civ. A. No. 22-5375, 2024 WL 1142214, at *2 (D.N.J. Mar. 15, 2024) (“When considering a motion to dismiss the complaint of a pro se litigant, courts must bear in mind that such pleadings are held to less stringent standards than more formal pleadings drafted by lawyers.”); Huff v. Atl. Cnty. Just. Facility, Civ. A. No. 20-9761, 2021 WL 307303, at *2 (D.N.J. Jan. 29, 2021) (“Court personnel reviewing pro se pleadings are charged with the responsibility of deciphering why the submission was filed, what the litigant is seeking, and what claims she may be making.” (quoting Higgs v. Att’y Gen. of the U.S., 655 F.3d 333, 339–40 (3d

Cir. 2011))); but see Mala v. Crown Bay Marina, Inc., 704 F.3d 239, 245 (3d Cir. 2013) (“[P]ro se litigants still must allege sufficient facts in their complaints to support a claim. And they still must serve process on the correct defendants. At the end of the day, they cannot flout procedural rules—they must abide by the same rules that apply to all other litigants.” (internal citations omitted)). The Court also considers any “document integral to or explicitly relied upon in the complaint.” In re Burlington Coat Factory Sec. Litig., 114 F.3d 1410, 1426 (3d Cir. 1997) (quoting Shaw v. Digit. Equip. Corp., 82 F.3d 1194, 1220 (1st Cir. 1996)). A. Factual Background

On May 15, 2024, Love and Verizon entered into an agreement for multiple lines of service with new devices, including a Samsung Galaxy S24 and an Apple iPhone 14 (“Agreement” 2).3 (See ECF No. 22-1 ¶ 10; see also ECF Nos. 25-3, 25-4, 25-5.) The Agreement incorporated the Verizon Customer Agreement (“CA”) by reference. (See ECF No. 25-4 at 2, 5.) In relevant part, the Agreement states: ANY DISPUTES UNDER THIS [AGREEMENT] (INCLUDING, WITHOUT LIMITATION, ANY DISPUTES AGAINST THE SELLER AND/OR VERIZON WIRELESS) SHALL BE RESOLVED IN ACCORDANCE WITH THE DISPUTE RESOLUTION PROVISIONS IN [THE] [CA] UNDER THE HEADING: “HOW DO I RESOLVE DISPUTES WITH VERIZON WIRELESS”, WHICH TERMS ARE INCORPORATED BY REFERENCE SPECIFICALLY, YOU AND VERIZON WIRELESS (AND/OR THE SELLER) BOTH AGREE TO RESOLVE ALL DISPUTES UNDER THIS [AGREEMENT] ONLY BY ARBITRATION OR SMALL CLAIMS COURT AND YOU WAIVE ANY RIGHT TO A JUDGE OR JURY IN ANY ARBITRATION.

(Id. at 2.) The CA, under the heading “How Do I Resolve Disputes with Verizon?” states in relevant part: YOU AND VERIZON BOTH AGREE TO RESOLVE DISPUTES ONLY BY ARBITRATION[,] OR IN SMALL CLAIMS COURT AS DISCUSSED BELOW, YOU UNDERSTAND THAT BY THIS AGREEMENT YOU ARE GIVING UP THE RIGHT TO BRING A CLAIM IN COURT OR IN FRONT OF A JURY. WHILE THE PROCEDURES IN ARBITRATION MAY BE

2 Verizon identifies the Agreement by multiple names within same, i.e., the “Installment Loan Agreement,” the “Security Agreement,” and the “Device Payment Agreement.” (See, e.g., ECF No. 25-4 at 1 (“[P]ursuant to the terms of this Installment Loan Agreement/Security Agreement (the ‘Device Payment Agreement’).”))

3 Verizon provides two separate Device Payment Agreements, one for the Samsung Galaxy S24 (ECF No. 25-4) and the other for the Apple iPhone 14 (ECF No. 25-5). As the terms of the Device Payment Agreements are effectively identical, for ease of reference the Court refers to the two agreements as the singular “Agreement.” DIFFERENT, AN ARBITRATOR CAN AWARD YOU THE SAME DAMAGES AND RELIEF, AND MUST HONOR THE SAME TERMS IN THIS AGREEMENT, AS A COURT WOULD, SUBJECT TO THE LIMITS ON ARBITRATOR AUTHORITY SET FORTH BELOW. IF THE LAW ALLOWS FOR AN AWARD OF ATTORNEYS’ FEES, AN ARBITRATOR CAN AWARD THEM TOO, THE SAME DEFENSES ARE ALSO AVAILABLE TO BOTH PARTIES AS WOULD BE AVAILABLE IN COURT INCLUDING ANY APPLICABLE STATUTE OF LIMITATIONS. WE ALSO BOTH AGREE THAT:

. . . THE FEDERAL ARBITRATION ACT APPLIES TO THIS AGREEMENT, EXCEPT FOR SMALL CLAIMS COURT CASES OR AS SPECIFICALLY NOTED BELOW, ANY DISPUTE THAT IN ANY WAY RELATES TO OR ARISES OUT OF THIS AGREEMENT, WILL BE RESOLVED BY ONE OR MORE NEUTRAL ARBITRATORS BEFORE THE AMERICAN ARBITRATION ASSOCIATION (“AAA”) . . . . THIS INCLUDES, BUT IS NOT LIMITED TO, ANY DISPUTE REGARDING THE VALIDITY, ENFORCEABILITY, OR SCOPE OF ANY PORTION OF THIS AGREEMENT (INCLUDING THE AGREEMENT TO ARBITRATE), ANY EQUIPMENT, PRODUCTS AND SERVICES YOU RECEIVE FROM US, ANY ADVERTISING FOR ANY SUCH PRODUCTS OR SERVICES, OUR EFFORTS TO COLLECT AMOUNTS YOU MAY OWE US FOR SUCH PRODUCTS OR SERVICES, OR ALLEGED PERSONAL INJURY OR INVASION OF PRIVACY RELATING TO SUCH PRODUCTS OR SERVICES AND INCLUDES ANY DISPUTES YOU HAVE WITH OUR EMPLOYEES OR AGENTS [(“Arbitration Clause”)].

(ECF No. 25-7 at 7.) The signature page of the Agreement states Love was provided with an opportunity to review the terms of the Agreement prior to executing same. (ECF No. 25-5 at 5.) Furthermore, the signature page states the terms of the CA were available online for review.

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Lemont Love v. Cellco Partnership d/b/a Verizon Wireless, Counsel Stack Legal Research, https://law.counselstack.com/opinion/lemont-love-v-cellco-partnership-dba-verizon-wireless-njd-2026.