Lee v. Turn Key Health Clinics, LLC

CourtDistrict Court, N.D. Oklahoma
DecidedFebruary 27, 2020
Docket4:19-cv-00318
StatusUnknown

This text of Lee v. Turn Key Health Clinics, LLC (Lee v. Turn Key Health Clinics, LLC) is published on Counsel Stack Legal Research, covering District Court, N.D. Oklahoma primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Lee v. Turn Key Health Clinics, LLC, (N.D. Okla. 2020).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF OKLAHOMA

JOHN D. LEE, JR., as Special Administrator ) of the Estate of Caleb Lee, deceased, ) ) Plaintiff, ) ) v. ) Case No. 19-CV-00318-GKF-JFJ ) TURN KEY HEALTH CLINICS, LLC, ) WILLIAM COOPER, D.O., ) JAMES CONSTANZER, APRN, ) HOLLY MARTIN, APRN, and ) VIC REGALADO, in his official capacity, ) ) Defendants. ) OPINION AND ORDER This matter comes before the court on the Motion to Dismiss [Doc. 20] of defendant Turn Key Health Clinics, LLC. Turn Key seeks dismissal with prejudice of plaintiff’s claims. For the reasons set forth below, the motion is granted in part and denied in part. I. Allegations of the Complaint Plaintiff John D. Lee, Jr., as the Special Administrator of the Estate of Caleb Lee, alleges the following facts relevant to Turn Key’s motion to dismiss. Caleb Lee, age 25, was booked into the Tulsa County Jail on September 8, 2017. [Doc. 2, ¶ 13]. On September 24, 2017, while still detained, Lee died as a result of a cardiopulmonary arrest with noted gastrointestinal bleeding.1 [Id. ¶ 43]. Plaintiff alleges that Turn Key’s

1 A more complete summary of plaintiff’s factual allegations regarding the medical care provided to Lee while he was detained at the Tulsa County Jail can be found in the court’s February 20, 2020 Order that denied the motions to dismiss of defendants James Constanzer and Holly Martin. [Doc. 38]. “inadequate or non-existent policies and customs” were a moving force behind Lee’s injuries and violation of his constitutional rights. [Id. ¶ 72]. Defendant Turn Key Health Clinics, LLC is a private correctional health care company that contracted with Tulsa County to provide medical professional staffing, supervision, and care in the

Tulsa County Jail, beginning in 2016. [Id. ¶¶ 2 and 65]. Turn Key was additionally responsible, in part, for creating, implementing, and maintaining policies, practices, and protocols that govern the provision of medical and mental health care to inmates at the Tulsa County Jail, and for training and supervising its employees. [Id. ¶ 2]. Plaintiff alleges that deliberate indifference to Lee’s serious medical needs, his mental health, and his safety was in furtherance of, and consistent with, policies, customs, and/or practices which Turn Key developed and/or had responsibility for implementing. [Id. ¶ 44]. Plaintiff alleges that there are longstanding, systemic deficiencies in the medical and mental health care provided to inmates at the Tulsa County Jail. [Id. ¶ 45]. For instance, in 2007, the NCCHC, a corrections health accreditation body, conducted an on-site audit of the Jail’s health

services program. At the conclusion of the audit, NCCHC auditors reported serious and systemic deficiencies in the care provided to inmates, including failure to perform mental health screenings, failure to fully complete mental health treatment plans, failure to triage sick calls, failure to conduct quality assurance studies, and failure to address health care needs in a timely manner. NCCHC made these findings of deficient care despite former Sheriff Stanley Glanz/Tulsa County Sheriff’s Office’s (“TCSO”) alleged efforts to defraud the auditors by concealing information and falsifying medical records and charts. [Id. ¶ 46]. Former Sheriff Glanz failed to change or improve any health care policies or practices in response to NCCHC’s findings. [Id. ¶ 47]. In 2009, the Oklahoma State Department of Health cited TCSO for violation of the Oklahoma Jail Standards in connection with the suicide death of an inmate with schizophrenia. [Id. ¶ 48]. In August of 2009, the American Correctional Association (“ACA”) conducted a “mock audit” of the Jail. The ACA’s mock audit revealed that the Jail was non-compliant with

“mandatory health standards” and “substantial changes” were suggested. Based on these identified and known “deficiencies” in the health delivery system at the Jail, the Jail Administrator sought input and recommendations from Elizabeth Gondles, Ph.D. Dr. Gondles was associated with the ACA as its medical director or medical liaison. After reviewing pertinent documents, touring the Jail, and interviewing medical and correctional personnel, on October 9, 2009, Dr. Gondles generated a Report, entitled “Health Care Delivery Technical Assistance” (“Gondles Report”). The Gondles Report was provided to the Jail Administrator, Michelle Robinette. [Id. ¶ 49]. Among the issues identified by Dr. Gondles in her Report were: (a) understaffing of medical personnel due to CHM [Correctional Health Management, a predecessor healthcare provider] misreporting the average daily inmate population; (b) deficiencies in “doctor/PA coverage”; (c) a

lack of health services oversight and supervision; (d) failure to provide new health staff with formal training; (e) delays in inmates receiving necessary medication; (f) nurses failing to document the delivery of health services; (g) systemic nursing shortages; (h) failure to provide timely health appraisals to inmates; and (i) 313 health-related grievances within the past 12 months. Dr. Gondles concluded that “[m]any of the health service delivery issues outlined in this report are a result of the lack of understanding of correctional healthcare issues by jail administration and contract oversight and monitoring of the private provider.” Based on her findings, Dr. Gondles “strongly suggest[ed] that the Jail Administrator establish a central Office Bureau of Health Services” to be staffed by a TCSO-employed Health Services Director (“HSD”). According to Dr. Gondles, without such an HSD in place, TCSO could not properly monitor the competency of the Jail’s health staff or the adequacy of the health care delivery system. [Id. ¶ 50]. TCSO leadership allegedly chose not to follow Dr. Gondles’ recommendations. [Id. ¶ 51]. On October 28, 2010, Assistant District Attorney Andrea Wyrick wrote an email to Josh

Turley, TCSO’s “Risk Manager,” in which she voiced concerns about whether the Jail’s then- medical provider was complying with its contract.2 [Id. ¶ 52]. NCCHC conducted a second audit of the Jail’s health services program in 2010. After the audit was completed, the NCCHC placed the Tulsa County Jail on probation. [Id. ¶ 53]. NCCHC once again found numerous serious deficiencies with the health services program. As part of the final 2010 report, NCCHC found as follows: “The [Quality Assurance] multidisciplinary committee does not identify problems, implement and monitor corrective action, nor study its effectiveness”; “There have been several inmate deaths in the past year”; “The clinical mortality reviews were poorly performed”; “The responsible physician does not document his review of the RN’s health assessments”; “The responsible physician does not conduct clinical chart reviews to

determine if clinically appropriate care is ordered and implemented by attending health staff”; “Diagnostic tests and speciality consultations are not completed in a timely manner and are not ordered by the physician”; “If changes in treatment are indicated, the changes are not implemented”; “When a patient returns from an emergency room, the physician does not see the patient, does not review the ER discharge orders, and does not issue follow-up orders as clinically needed”; and “Potentially suicidal inmates [are not] checked irregularly [sic], not to exceed 15

2 Plaintiff specifically alleges that “Ms. Wyrick voiced concerns about whether the Jail’s medical provider, Defendant CHMO, a subsidiary of CHC, was complying with its contract.” [Id. ¶ 52]. Neither CHMO nor CHC are parties to this litigation. minutes between checks. Training for custody staff has been limited. Follow up with the suicidal inmate has been poor.” [Id. ¶ 54].

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Lee v. Turn Key Health Clinics, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/lee-v-turn-key-health-clinics-llc-oknd-2020.