Lauren Smith v. State Farm Fire and Casualty Company, Seek Now, Inc., Timbes Adjusting & Inspecting LLC, and Chad Timbes

CourtDistrict Court, N.D. Mississippi
DecidedMarch 17, 2026
Docket1:26-cv-00006
StatusUnknown

This text of Lauren Smith v. State Farm Fire and Casualty Company, Seek Now, Inc., Timbes Adjusting & Inspecting LLC, and Chad Timbes (Lauren Smith v. State Farm Fire and Casualty Company, Seek Now, Inc., Timbes Adjusting & Inspecting LLC, and Chad Timbes) is published on Counsel Stack Legal Research, covering District Court, N.D. Mississippi primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Lauren Smith v. State Farm Fire and Casualty Company, Seek Now, Inc., Timbes Adjusting & Inspecting LLC, and Chad Timbes, (N.D. Miss. 2026).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF MISSISSIPPI ABERDEEN DIVISION

LAUREN SMITH PLAINTIFF

v. CIVIL ACTION NO. 1:26-cv-00006-RPC-RP

STATE FARM FIRE AND CASUALTY COMPANY, SEEK NOW, INC., TIMBES ADJUSTING & INSPECTING LLC, and CHAD TIMBES DEFENDANTS

MEMORANDUM OPINION

Before the Court is Plaintiff Lauren Smith’s [20] / [21] Renewed Motion to Remand to State Court filed on January 29, 2026. For the reasons stated below, Plaintiff’s Motion to Remand is GRANTED. Because this action is remanded to state court, Defendants Chad Timbes and Timbes Adjusting & Inspecting, LLC’s [8] / [9] Motion to Dismiss is DENIED AS MOOT. I. Background A. Parties and Procedural History This action arises from the alleged wrongful denial and/or understatement of a homeowner’s insurance claim. Plaintiff Lauren Smith (Smith) filed this action in the Circuit Court of Lee County, Mississippi, on December 1, 2025. See [2]. Smith is an adult resident and citizen of Mississippi. Id. Defendant State Farm Fire and Casualty Company (State Farm), the insurer, is a foreign insurance company authorized to do business in Mississippi with its principal place of business in Illinois, making it a citizen of Illinois for purposes of diversity jurisdiction. [1] ¶ 14.1 State Farm insured Plaintiff’s property at 113 Winchester Place in Saltillo, Mississippi under Policy No. 24-B1-M539-1. [2] ¶ 8.

1 See 28 U.S.C. §1332(c)(1). The Complaint alleges that Seek Now, Inc. (Seek Now) is a foreign corporation “engaged in the business of providing roof-inspection and ‘ladder assist’ services to property insurers.” [2] ¶ 3. Seek Now is a corporation organized under the laws of Delaware with its principal place of business in Kentucky, making it a citizen of Kentucky for purposes of diversity jurisdiction. [1] ¶

13. Defendant Chad Timbes is an adult resident citizen of Alcorn County, Mississippi, believed to reside in or near the City of Corinth. [2] ¶ 4. Timbes Adjusting and Inspecting, LLC (Timbes Adjusting) is a Mississippi limited liability company registered to do business in the state. Id. at ¶ 5.2 Chad Timbes is the sole member, manager, and registered agent of Timbes Adjusting. Id.3 On January 15, 2026, State Farm filed its Notice of Removal pursuant to 28 U.S.C. §§ 1332, 1441, and 1446. See [1]. State Farm argued in its Notice of Removal that the Timbes Defendnats were improperly joined to the state court action and that their citizenship should be disregarded. Id. at 4. On January 23, 2026, the Timbes Defendants filed their Motion to Dismiss. [8] / [9]. Plaintiff subsequently filed a [18] / [19] Motion to Stay or Defer Consideration on the

Motion to Dismiss pending resolution of the [20] / [21] Motion to Remand. On February 2, 2026, United States Magistrate Judge Roy Percy granted the motion and stayed consideration of the Motion to Dismiss pending this Court’s ruling on the Motion to Remand. See [22] ORDER. B. Factual Allegations

2 The citizenship of an LLC is determined by the citizenship of all of its members. Harvey v. Grey Worl Drilling Co., 542 F.3d 1077, 1080 (5th Cir. 2008).

3 Defendants Chad Timbes and Timbes Adjusting and Inspecting, LLC are often referred to in this opinion as “Timbes Defendants.” The Complaint alleges that Defendants State Farm, Seek Now, Chad Timbes, and Timbes Adjusting participated in a coordinated scheme to wrongfully deny or understate the value of Plaintiff’s insurance claim following alleged damage to her home caused by a storm. See [2]. Plaintiff alleges that multiple portions of her home in Saltillo, Mississippi, were damaged

by a hailstorm in June of 2024. [2] ¶ 13. At all relevant times, the home was insured under a State Farm homeowner’s policy, Policy No. 24-B1-M539-1, which insured the property against sudden and accidental direct physical loss unless an exclusion applied. Id. ¶¶ 8-9. Plaintiff alleges that no exclusion for hail damage or any other legitimate exclusion applied to her claim and that she timely paid all premiums and satisfied all conditions precedent to coverage. Id. ¶¶ 11-12. According to the Complaint, Plaintiff observed damage to the roof shingles, fresh granule loss, and dents in the home’s gutters and downspouts. Id. ¶ 15. After observing this damage, Plaintiff reported a claim to State Farm for hail and wind damage. Id. ¶ 17. Plaintiff retained Michael Smith of GT Construction to inspect the property. Id. ¶ 18. Mr. Smith documented his inspection findings in a report attached to the Complaint as Exhibit B. Id.

The report identified a wide variety of damage to the property that, in the inspector’s opinion, was not the result of normal wear and tear. Id. ¶ 19(a)-(n). State Farm subsequently sent Seek Now, an adjusting and inspection vendor, to the property to evaluate the claim. Id. ¶ 23. Plaintiff alleges that Seek Now instructed its retained field inspectors and entities used to process claims, including Chad Timbes and his company, to “tighten up” their conclusions when preparing inspection reports. Id. ¶ 27. According to Plaintiff, an internal communication, attached to the Complaint as Exhibit C, reflected Seek Now’s directive to its inspectors to produce reports that minimized findings of damage and effectively supported the denial of claims. Id. This internal communication informed Seek Now’s inspectors that State Farm represented approximately “50%” of Seek Now’s total contracted business, allegedly placing Seek Now “under explicit pressure to limit findings…to maintain favor with State Farm,” which “undermined the credibility of [Seek Now’s] reports to indicate a coordinated effort to understate or deny legitimate losses.” Id. ¶¶ 27-28.

Plaintiff alleges that this coordinated effort to deny or understate claims is reflected in State Farm’s partial denial letter, which is attached to the Complaint as Exhibit D. Id. ¶ 29. In that denial letter, State Farm informed Plaintiff that it would compensate her only $1,652.04 for damage to the gutters. Id. ¶ 30(a). State Farm refused to cover other damage to the home, categorizing such damage as “heat blisters,” “wear, tear, and deterioration,” and “other non-storm causes.” Id. ¶ 30(b). Plaintiff contends that State Farm refused to provide her with the documentation that it based its denial of the claim on, categorizing such documentation as “internal work product.” Id. ¶¶ 32-33. The Complaint also contains specific allegations regarding Chad Timbes and Timbes Adjusting. According to Plaintiff, the Seek Now inspector assigned to inspect her property was

Chad Timbes. [2] ¶ 44. Timbes allegedly worked in the same region referenced in Seek Now’s internal directive instructing inspectors to “tighten up” their inspection findings. Id. Plaintiff alleges that, as a result of this directive, Timbes was “subject to company-wide pressure…including explicit instructions to ‘tighten up’ findings…and warnings that inspectors who documented significant damage risked losing future State Farm Assignments.” Id. Plaintiff further alleges that Seek Now and Timbes “knew their findings would be relied upon by State Farm to adjust Plaintiff’s [c]laim.” Id. ¶ 45. According to the Complaint, the inspection report included “biased and incomplete information designed to serve State Farm’s interest in reducing claim payouts.” Id. ¶ 46.

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Lauren Smith v. State Farm Fire and Casualty Company, Seek Now, Inc., Timbes Adjusting & Inspecting LLC, and Chad Timbes, Counsel Stack Legal Research, https://law.counselstack.com/opinion/lauren-smith-v-state-farm-fire-and-casualty-company-seek-now-inc-msnd-2026.