Lauren Nicole Hinson, individually, and as assignee of Alisha Danielle King v. Progressive American Insurance Company

CourtDistrict Court, M.D. Florida
DecidedJune 11, 2026
Docket8:23-cv-01766
StatusUnknown

This text of Lauren Nicole Hinson, individually, and as assignee of Alisha Danielle King v. Progressive American Insurance Company (Lauren Nicole Hinson, individually, and as assignee of Alisha Danielle King v. Progressive American Insurance Company) is published on Counsel Stack Legal Research, covering District Court, M.D. Florida primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Lauren Nicole Hinson, individually, and as assignee of Alisha Danielle King v. Progressive American Insurance Company, (M.D. Fla. 2026).

Opinion

UNITED STATES DISTRICT COURT MIDDLE DISTRICT OF FLORIDA TAMPA DIVISION

LAUREN NICOLE HINSON, individually, and as assignee of ALISHA DANIELLE KING,

Plaintiff, v. Case No. 8:23-cv-1766-SPF

PROGRESSIVE AMERICAN INSURANCE COMPANY,

Defendant. _____________________________________/

ORDER This Florida insurance bad faith lawsuit arises from an automobile accident that occurred on September 2, 2017, involving non-party Alisha King (“Ms. King” or “the insured”), who was insured under a liability policy through Defendant Progressive American Insurance Company (“Defendant”). (Doc. 81 at 1). The Progressive auto policy provided liability coverage limits in the amount of $10,000 per person and $20,000 per occurrence. (Id.). There were four potential claims arising from the subject accident, three of which involved non-parties, including Vanessa Morrell, Maria Pizarro, and Martin Kaman. (Id. at 2). The fourth claim was asserted by Plaintiff Lauren Nicole Hinson (“Plaintiff”). (Id.). Plaintiff’s claim resulted in Florida state court litigation against Ms. King, which proceeded to trial in August 2022. (Id.). A verdict was rendered in Plaintiff’s favor in the amount of $676,945.51 and placed twenty-five percent fault on another vehicle, reducing the amount entered against Ms. King to $601,459.13 (“Final Judgment”). (Id.). On February 10, 2023, a Second Amended Final Judgment was entered that also awarded Plaintiff $112,752.50 in attorney’s fees and $22,440.01 in taxable costs related to the state court action. (Id.). Progressive thereafter tendered its $10,000 bodily injury liability limits to Plaintiff. (Id.). Ms. King then assigned her rights under her insurance policy with Defendant to Plaintiff who filed the instant insurance bad faith lawsuit against Defendant pursuant to Florida common law.1

This case proceeded to trial before a jury that rendered a verdict in Plaintiff’s favor, so judgment was entered for Plaintiff and against Defendant. (Docs. 139, 145). Now before the Court is Plaintiff’s Motion for Entitlement to Attorney’s Fees and proposed bill of costs and Defendant’s response in opposition. (Docs. 147, 148, 150). Also before the Court is Defendant’s Renewed Motion for Judgment as a Matter of Law and Alternative Motion for New Trial. (Doc. 149). Plaintiff responded in opposition. (Doc. 153). Upon due consideration, Plaintiff’s motion (Doc. 147) is granted, and Defendant’s motion (Doc. 149) is denied. I. Background

On September 2, 2017, Maria Pizarro was driving with two passengers, Plaintiff and Martin Kaman, in Pasco County, Florida when the car was struck by another vehicle driven by Ms. King. (Doc. 128 at 1, ¶1, 3). Vanessa Morrell was a passenger in Ms. King’s vehicle. (Id. at ¶2). Ms. King was a named insured under an automobile policy issued by Defendant with bodily injury limits of $10,000 per person and $20,000 per accident. (Id. at ¶4). Defendant was made aware of the accident on September 2nd when King’s father reported the potential claims. (Id. at ¶5). On September 4th, Defendant opened a bodily injury claim for Plaintiff and later assigned Emily Hattaway, an adjuster in the high exposure

1 The case was originally filed in the Sixth Judicial Circuit Court in and for Pasco County, Florida, on March 24, 2023, and removed to this Court on August 7, 2023. loss group, to handle the claim. (Id. at ¶6-7). On September 5th, Defendant also opened personal injury claims for Pizarro and Morrell. (Id. at ¶8); (Doc. 141-1 at 7). Then, on September 7th, Defendant opened a bodily injury claim for Kaman. (Doc. 141-1 at 11). Hattaway’s supervisor reviewed all the claims on September 12th and transferred all injury

claims to Hattaway for resolution. (Id. at 12). Most of Defendant’s work on these claims was done between September 2nd and October 4th. For Morell’s claim, Progressive had a mailing address for her by September 6th and sent her a letter asking for more information about her claim. (Doc. 141-6). Having gotten no response, on September 15th, Defendant sent Morrell another inquiry letter after it ran an investigative report for other contact information. (Doc. 141-9). Then, on September 19th, Defendant received Morrell’s attorney’s information and added her name to the claim file, (Doc. 141-1 at 16), but did not reach out until September 27th when Defendant called and left a voicemail for Morrell’s attorney, (id. at 18).

As to Kaman’s claim, Defendant sent him a letter on September 5th and then on September 7th, Pizarro informed Defendant that Kaman had gone to the hospital twice for back injuries and provided Defendant with Kaman’s phone number. (Id. at 7, 11). Defendant was able to connect with Kaman via phone the next day who informed Defendant that he had bruises on his back and had only gone to the emergency room once without being admitted. (Id. at 11). He also informed Defendant that he had undergone lumbar surgery over two years previously. (Id.). Defendant’s next attempted communication with Kaman was not until September 27th when they called and left him a message. (Id. at 18). Kaman returned Defendant’s call the next day and left a message stating that Defendant could reach

him at a different number. (Id. at 20). When Defendant called that number, however, it received a message that the call could not be completed as dialed. (Id.). Also on September 28th, Defendant called Pizarro’s insurance company and was told that Kaman had not yet qualified for a personal injury claim and Defendant learned that another possible insurer did not have any policies for Kaman. (Id. at 19). No other calls were attempted to Kaman at

either number. See generally (Doc. 141-1). Pizarro’s claim got more attention than Morell or Kaman. Defendant contacted Pizarro or her insurer on September 5th, September 6th, September 7th, September 14th, September 15th, September 19th, September 27th, September 29th, and October 4th. (Id. at 4-5, 7-11, 13-15, 18, 20-21); (Doc. 141-5). September 5th, Pizarro told Defendant via text message that she had bruises, a concussion, and neck and back pain but that she was still hospitalized and would contact them when she was released. (Doc. 141-1 at 8). On September 6th, Defendant sent Pizarro a letter and told her to contact Defendant with more information as they had been unable to reach her and also spoke with her insurer who

informed Defendant that she was still hospitalized. (Doc. 141-5). On September 7th, Defendant left a message for Pizarro’s insurer and spoke with her again, learning that she still had headaches. (Doc. 141-1 at 11). On September 14th, Defendant left another message with Pizarro’s insurer and the next day, left Pizarro a message and texted her about obtaining additional information. (Id. at 14). On September 19th, Defendant again contacted Pizarro’s insurer for information and spoke with Pizarro to explain the limits of King’s policy with Defendant. (Id. at 15). On September 27th, Defendant was told by Pizarro’s insurer that it had not yet received records or bills from Pizarro. (Id. at 18). Then, on September 29th and October 4th, Defendant requested photos of Pizarro’s vehicle damages from Pizarro’s insurer.

(Id. at 20-21). Finally, regarding Plaintiff’s claim, on September 6th, Hattaway spoke to Plaintiff’s attorney, who explained that Plaintiff suffered two shattered arms and was still in the hospital, and that once all medical records and bills were obtained, he would be sending them to Defendant along with a demand. (Id. at 10). And, on September 7th, Pizarro confirmed that

Plaintiff suffered from two broken arms and added that Plaintiff required surgery on both of her arms and was still in the hospital. (Id. at 11).

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Lauren Nicole Hinson, individually, and as assignee of Alisha Danielle King v. Progressive American Insurance Company, Counsel Stack Legal Research, https://law.counselstack.com/opinion/lauren-nicole-hinson-individually-and-as-assignee-of-alisha-danielle-king-flmd-2026.