Lauren Frazier vs HSBC Mortgage Services, Inc.

401 F. App'x 436
CourtCourt of Appeals for the Eleventh Circuit
DecidedOctober 26, 2010
Docket10-10145
StatusUnpublished
Cited by2 cases

This text of 401 F. App'x 436 (Lauren Frazier vs HSBC Mortgage Services, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals for the Eleventh Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Lauren Frazier vs HSBC Mortgage Services, Inc., 401 F. App'x 436 (11th Cir. 2010).

Opinion

PER CURIAM:

Plaintiff Lauren Frazier, proceeding pro se, appeals the district court’s order granting summary judgment in favor of HSBC Mortgage Services, Inc. (“HSBC”) and denying partial summary judgment to Plaintiff on her claim under the Servicemembers Civil Relief Act (“SCRA”), 50 U.S.C. app. §§ 501-596. After review, we affirm. 1

I. BACKGROUND

A. Promissory Note and Mortgage Agreement

On December 13, 2005, Plaintiff entered into a Home Equity Line of Credit Agreement and Promissory Note (the “Promissory Note”) with Secured Funding Corporation for the amount of $42,200. Plaintiffs loan was an “interest only” loan, obligating Plaintiff each month to pay at least the amount of interest accrued or $100.00, whichever is greater. Plaintiff simultaneously granted Secured Funding Corporation a mortgage (the “Mortgage Agreement”) on real property she owned in New Port Richey, Florida. On January 23, 2006, Secured Funding assigned the Promissory Note and the Mortgage Agreement to Defendant HSBC. Plaintiffs monthly payments were due on the 22nd day of each month.

B. Call to Active Duty and Plaintiffs Request for Reduced Interest Rate

On July 20, 2006, the United States Navy called Plaintiff to active duty for a time period eventually extended until September 30, 2009. According to Plaintiff, on July 20, 2006, Plaintiff called HSBC, informed customer service of the deployment orders, and asked for assistance in adjusting her mortgage in accordance with the SCRA. Section 207 of the SCRA prohibits a creditor from charging a service-member an interest rate in excess of 6% per year during a period of military service. SCRA § 207(a)(1), 50 U.S.C. app. § 527(a)(1).

*438 According to Plaintiff, on July 21, 2006, she faxed a copy of her written orders for the call to active duty to HSBC and requested that HSBC reduce the interest rate to 6%, but HSBC failed to reduce the interest rate to 6%.

HSBC disputes these facts. According to HSBC’s corporate representative, Dana St. Clair-Hougham, HSBC did not receive a copy of Plaintiffs orders until August 30, 2006. St. Clair-Hougham testified that in August of 2006, after Plaintiffs orders were received, HSBC retroactively reduced the interest rate on Plaintiffs loan to 6% beginning with the July 22, 2006 billing cycle. The reduction in the annual interest rate to 6% reduced the interest charged on the July 22, 2006 statement from $463.04 to $208.11.

St. Clair-Hougham testified that based on the principal balance on Plaintiffs loan ($42,200), an annual percentage rate of interest of 6% would result in a per diem interest charge of $6.94. 2 Thus, during a 30-day billing cycle, Plaintiffs total finance charges, based on a 6% annual percentage rate of interest, would be $208.11 or less. In a 31-day billing cycle, Plaintiffs total finance charges, based on a 6% annual percentage rate of interest, would be $215.05 or less.

C. Account Statements from July 26, 2006 through September 25, 2006

The record contains the account statements Plaintiff received from HSBC dating from July 27, 2006 through November 26, 2008. The first three account statements, dated July 27, 2006, August 27, 2006, and September 26, 2006, list an “annual percentage rate” in two different places on the statement. On each of these three statements, the first “annual percentage rate” listed is 13.6%, 13.85%, and 13.85%, respectively. The second “annual percentage rate” listed on each of the statements is 12.6%. These account statements also list a “finance charge” of $487.44, $496.40, and $480.39, respectively. The “finance charge” appears to be the amount of interest owed by Plaintiff for that particular statement.

HSBC’s corporate representative St. Clair-Houghan was unable to explain the discrepancy between the two “annual percentage rates” listed on the account statements. She testified, “I’m not a loan officer. My understanding on originations is when you have a secured document or a note you will have two different rates. That will show up on your truth and lending. You will have what your rate is, and then your annual percentage rate which will not be the same.” 3

D. Account Statements from October 27, 2006 through November 26, 2008

The account statements dated from October 27, 2006 through November 26, 2008 also list interest rates in two different places on the statement. The first “annual percentage rate” listed on each of these statements is 6.0%.

On the statements dated from October 2006 through June 2007, the second “annual percentage rate” listed is 12.6%. However, beginning in July 2007, each of Plaintiffs account statements lists the second “annual percentage rate” as 6%. Thus, *439 Plaintiffs account statements dated from July 2007 through November 26, 2008 referenced only 6% as the interest rate.

The “finance charge” on each of the statements dated from October 2006 through November 2008 appears to be calculated using the 6% annual interest rate. For instance, the statement dated October 27, 2006 lists the first “annual percentage rate” of 6%, a 31-day billing cycle, and a “finance charge” of $215.05. 4 Each of the monthly statements dated after September 2006 contains a “finance charge” of $215.05 or less.

E.Retroactive Lowering of Interest Rates Charged in July, August, and September of 2006

HSBC provided two pieces of evidence showing that it retroactively lowered the interest it charged Plaintiff on the statements dated July, August, and September of 2006. First, HSBC submitted a letter dated September 1, 2006, addressed to Plaintiff. That letter states in part: “This letter serves to replace your recent monthly billing statement. Please detach the coupon below and submit it with your next payment. We regret any inconvenience you may have experienced.” At the bottom of the letter, under the heading “Replacement Payment Coupon,” the “Total Due” amount is listed as $208.11. The “Due Date” is listed as “07/22/06.” 5

Second, HSBC submitted a printout from its internal computer system showing that the interest rate on Plaintiffs account was set at 6% from July 22, 2006 to September 30, 2010.

During her deposition, Plaintiff Frazier admitted that since she was called to active duty, she has never actually paid HSBC more than 6% interest on her loan, even for the few months when she was allegedly charged interest rates in excess of 6%.

F. Plaintiffs Complaint

On December 2, 2008, Plaintiff Frazier, then represented by counsel, filed suit in district court against HSBC. Plaintiffs suit alleged that HSBC failed to reduce the interest rate on her loan to 6% in a timely fashion and to maintain that 6% for the duration of her active-duty service, in violation of the SCRA.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

U.S. Bank Trust, N.A. v. Jones
330 F. Supp. 3d 530 (D. Maine, 2018)
Stroman v. Bank of America Corp.
852 F. Supp. 2d 1366 (N.D. Georgia, 2012)

Cite This Page — Counsel Stack

Bluebook (online)
401 F. App'x 436, Counsel Stack Legal Research, https://law.counselstack.com/opinion/lauren-frazier-vs-hsbc-mortgage-services-inc-ca11-2010.