Laufer v. Naranda Hotels, LLC

CourtDistrict Court, D. Maryland
DecidedDecember 16, 2020
Docket1:20-cv-02136
StatusUnknown

This text of Laufer v. Naranda Hotels, LLC (Laufer v. Naranda Hotels, LLC) is published on Counsel Stack Legal Research, covering District Court, D. Maryland primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Laufer v. Naranda Hotels, LLC, (D. Md. 2020).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF MARYLAND

* DEBORAH LAUFER, * * Plaintiff, * * v. * Civil No. SAG-20-2136 * NARANDA HOTELS, LLC, * * Defendant. * * * * * * * * * * * * * * * *

DEBORAH LAUFER, * * Plaintiff, * * v. * Civil No. SAG-20-1974 * FT. MEADE HOSPITALITY, LLC, * * Defendant. * * * * * * * * * * * * * * * *

MEMORANDUM OPINION

Deborah Laufer (“Plaintiff”) filed a Complaint on August 17, 2020 against Naranda Hotels, LLC (“Naranda”), alleging a violation of the Americans With Disabilities Act (“ADA”). Civil No. SAG-20-2136, ECF 4. Naranda has filed a Motion to Dismiss the Complaint, contending that Plaintiff has failed to state a claim and also lacks Article III standing to sue. ECF 13. Plaintiff filed an opposition, ECF 16, and Naranda filed a reply, ECF 17. Plaintiff also filed a nearly identical Complaint on July 3, 2020 against Ft. Meade Hospitality, LLC (“Ft. Meade”), alleging the same ADA violations. Civil No. SAG-20-1974, ECF 1. Ft. Meade failed to respond, prompting Plaintiff to move for Default Judgment. ECF 7. United States District Judge Paula Xinis denied the motion and dismissed the case sua sponte without prejudice for want of jurisdiction. ECF 8, 9. The case was reassigned to me, ECF 13, and Plaintiff has moved for Leave to File an Amended Complaint. ECF 12.

This Court has carefully reviewed all of the filings in both cases and held an evidentiary hearing on December 1, 2020, at which Plaintiff testified and the parties presented legal argument on the issue of her standing. For the reasons that follow, Naranda’s motion to dismiss will be granted. Plaintiff’s motion for leave to file an amended complaint in Ft. Meade will be denied. I. Factual and Procedural Background

Plaintiff resides in Pasco County, Florida, and requires assistive devices, often including a wheelchair, to ambulate. ECF 4 ¶ 1 (Naranda). Accordingly, she qualifies as an individual with disabilities as defined by the ADA. Id. When visiting a lodging facility, she requires accommodations including accessible handicap parking spaces, wider doorways, and amenities lowered so that she can reach them from her wheelchair. Id. Plaintiff asserts that she is a “tester” “for the purposes of asserting her civil rights and monitoring, ensuring, and determining whether places of public accommodation and their websites comply with the ADA.”1 Id. ¶ 2. Defendant Naranda owns a lodging establishment known as

1 The relevant ADA standards applicable to places of public accommodation include the following:

Reservations made by places of lodging. A public accommodation that owns, leases (or leases to), or operates a place of lodging shall, with respect to reservations made by any means, including by telephone, in-person, or through a third party – Sleep Inn & Suites Downtown Inner Harbor in Baltimore, Maryland. Id. ¶ 3. Defendant Ft. Meade owns a lodging establishment known as Quality Inn & Suites in Laurel, Maryland. ECF 17-2 ¶ 3 (Ft. Meade). Online reservations for both hotels can be made at booking.com, priceline.com, agoda.com, expedia.com, www.trip.com, and orbitz.com. Id. ¶ 9; ECF 4 ¶ 9 (Naranda).

Prospective customers can use those sites to review information about the properties and to reserve accommodations. Id. On July 10, 11, 12, 13, and 20 of 2020, Plaintiff alleges that she “visited the websites for the purpose of reviewing and assessing the accessible features at [Naranda’s] Property and ascertain [sic] whether they meet the requirements of 28 C.F.R. Section 36.302(e) and her accessibility needs.” Id. ¶ 10. Plaintiff says that she did the same on June 20, 21, 22, 23, and 24 of 2020 for those same websites providing reservations for Ft. Meade’s hotel. ECF 17-2 ¶ 10 (Ft. Meade). Plaintiff alleges that the websites “did not identify or allow for reservation of accessible guest rooms and did not provide sufficient information regarding accessability [sic] at the hotel[s].” Id. Plaintiff maintains a list of “every hotel she sues” and revisits online reservations

systems before and after her complaints are filed, to see whether the systems have become compliant. Id. ¶ 11. Plaintiff alleges a variety of harms she has experienced, including that she “was deprived [sic] the same goods, services, features, facilities, benefits, advantages, and accommodations of the Property available to the general public,” id. ¶ 10, “is continuously aware

(i) Modify its policies, practices, or procedures to ensure that individuals with disabilities can make reservations for accessible guest rooms during the same hours and in the same manner as individuals who do not need accessible rooms; (ii) Identify and describe accessible features in the hotels and guest rooms offered through its reservations service in enough detail to reasonably permit individuals with disabilities to assess independently whether a given hotel or guest room meets his or her accessibility needs . . . .

28 C.F.R. § 36.302(e)(1). that the subject websites remain non-compliant and that it would be a futile gesture to revisit the websites as long as those violations exist unless she is willing to suffer additional discrimination,” id. ¶ 12, and “has suffered, and continues to suffer, frustration and humiliation as the result of the discriminatory conditions present at Defendant’s website,” id. ¶ 13.2

The Complaints use the same boilerplate language in nearly every respect except for one— their description of Plaintiff’s travel plans. The proposed Amended Complaint against Ft. Meade inserts the following language that is missing in the Complaint against Naranda: Since prior to the inception of this lawsuit, Plaintiff had and continues to have plans to travel North as soon as the Covid travel restrictions are eased. This includes a trip from Washington, D.C., through Maryland, Pennsylvania, New Jersey, New York, Connecticut and other states. She will travel throughout the entire area. She will sightsee and visit family and will stay in hotels during her travels, including Laurel Maryland, between D.C. and Baltimore. She needs hotel online reservations systems to identify and allow for booking of accessible rooms and provide thorough and accurate information as to whether the features at the hotel are accessible so that she can make a meaningful choice in selecting her hotels and making her travel plans.

Id. ¶ 10. In Naranda, meanwhile, Plaintiff submitted a declaration in support of her opposition to the motion to dismiss in which she states that “I have plans to travel to Maryland as soon as the Covid crisis is over and it is safe to travel. I intend to travel all throughout the State, including the Baltimore area, and I need to stay in hotels when I go.” ECF 16-1 at 3 (Naranda). At the December 1, 2020 hearing, Plaintiff testified at length about her travel plans.3 See Recording of December 1, 2020 H’rg. As further detailed below, she testified as to her itinerary

2 While the Complaint and proposed amended Complaint make reference to “Defendant’s website,” Plaintiff expressly testified that she did not visit the actual website for Naranda’s property, but simply relied on information available on the third-party travel sites. See Recording of December 1, 2020 H’rg. Naranda raises that as a separate basis for dismissal of Plaintiff’s claims, but this Court need not reach the question as a result of her lack of standing to sue.

3 Because the official transcript of the evidentiary hearing was not immediately available, all quotes from and references to Plaintiff’s hearing testimony come from the Court’s notes and internal recording system. for her trip to Maryland and beyond, her past and present travel plans, the logistics of how she travels, and her litigation in other states. II.

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Bluebook (online)
Laufer v. Naranda Hotels, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/laufer-v-naranda-hotels-llc-mdd-2020.