LAUFER v. AARK HOSPITALITY HOLDING, LLC

District Court, D. New Jersey·Decided December 22, 2021·No. 1:20-cv-05648·Unknown

Opinion

NOT FOR PUBLICATION

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF NEW JERSEY CAMDEN VICINAGE __________________________________ : DEBORAH LAUFER, : : Plaintiff, : : Civil No. 20-5648 (RBK/AMD) v. : : OPINION AARK HOSPITALITY HOLDING, LLC, : : Defendant. : __________________________________ : KUGLER, United States District Judge This matter comes before the Court on Plaintiff Deborah Laufer’s Motion for Default Judgment (ECF No. 14). For the reasons set forth below, Plaintiff’s motion is DENIED without prejudice. I. BACKGROUND A. Factual Background Plaintiff Deborah Laufer (“Ms. Laufer” or “Plaintiff” or “Plaintiff Laufer”), a native of Florida and disabled within the meaning of the American with Disabilities Act (“ADA”), is an advocate for similarly situated disabled persons and “tester” for purposes of asserting her civil rights. (ECF No. 11, Am. Compl. ¶¶ 1–2). She has limited use of her hands and cannot walk more than a few steps without the aid of a cane or wheelchair. (Id. ¶ 1). She relies primarily on a wheelchair when traveling beyond the comfort of her own home. (Id.). Because of these limitations, Ms. Laufer has certain accessibility needs she looks for when traveling. For instance, she requires accessible handicap parking spaces that are located closest to the entrance of a facility and the spaces must be of a sufficient width so that she can embark and disembark from a ramp into her vehicle. (Id.). Ms. Laufer must also use sinks of a proper height so that she can put her legs underneath to wash her hands. (Id.). However, she is hesitant to use sinks that have unwrapped pipes because they pose a danger of scraping or burning her legs. (Id.). Similarly, she needs grab bars both behind and beside a commode so that she can safely transfer. (Id.). Defendant Aark Hospitality (“Aark Hospitality”), a limited liability company, owns and

operates lodging known as Crystal Inn & Suites located in Absecon, New Jersey. (Id. ¶ 3). Defendant’s lodging qualifies as a place of public accommodation within the meaning of the ADA. (Id.). As the owner of this lodging, Defendant is required to comply with the ADA and its regulations, including 28 C.F.R. § 36.302(e)(1) which provides in pertinent part: A public accommodation that owns, leases (or leases to), or operates a place of lodging shall, with respect to reservations made by any means, including by telephone, in-person, or through a third party—

(i) Modify its policies, practices, or procedures to ensure that individuals with disabilities can make reservations for accessible guest rooms during the same hours and in the same manner as individuals who do not need accessible rooms; (ii) Identify and describe accessible features in the hotels and guest rooms offered through its reservations service in enough detail to reasonably permit individuals with disabilities to assess independently whether a given hotel or guest room meets his or her accessibility needs;

(Id. ¶¶ 6–8); 28 C.F.R. § 36.302(e)(1). Defendant, either by itself or through a third party, maintains online reservations systems for customers to book rooms on websites located at: hotels.com, expedia.com, and orbitz.com (“subject websites” or “websites”). (Id. ¶ 9). These websites are subject to the requirements of 28 C.F.R. § 36.302(e). (Id.). In April 2020, prior to filing the initial complaint, Plaintiff visited the websites maintained by Defendant Aark Hospitality to determine whether its accessibility features complied with ADA regulations and met her accessibility needs. (Id. ¶ 11). However, she was unable to assess whether Defendant’s lodging met her accessibility needs or complied with ADA 2 regulations because the websites did not allow for reservation of accessible guest rooms nor provided sufficient information about room accessibility at Defendant’s property. (Id.). In June 2020, Plaintiff revisited Defendant’s online reservations systems to compare hotels and ascertain where she would be able to stay during an upcoming trip. (Supp. Compl. ¶ 14). In July 2020, Plaintiff traveled to multiple states with her granddaughter, including New Jersey. (Id.). She

traveled through New Jersey, including to area of Defendant’s hotel. (Id.). Plaintiff intends to travel again up the East Coast from Florida to Maine in December 2022. (Id. ¶ 16). Plaintiff asserts that this trip “will include travel through the area of Defendant’s hotel.” (Id.). To prepare for this trip, Ms. Laufer intends to “again review Defendant’s [online reservations system] on or before that time to ascertain whether or not she will be able to stay at this hotel and to compare it to other area hotels in order to make a meaningful decision.” (Id.). Plaintiff states that she is “continuously aware” that the subject websites are non-compliant with the ADA. (Id. ¶ 17). As a result of the subject websites’ deficiencies, Plaintiff maintains Defendant failed to

comply with ADA regulation 28 C.F.R. § 36.302(e) and seeks a declaratory judgment that Defendant is in violation of Title III of the American with Disabilities Act, injunctive relief requiring Defendant to revise its websites to comply with 28 C.F.R. § 36.302(e), and attorney’s fees, costs, and litigation expenses pursuant to 42 U.S.C. § 12205. (Am. Compl. 9–10). B. Procedural History Plaintiff filed a complaint against Defendant Aark Hospitality on May 7, 2020. (ECF No. 1). Defendant failed to timely answer, move, or otherwise respond to Plaintiff’s Complaint. (ECF No. 3). As a result, Plaintiff requested an entry of default by the Clerk of the Court, (ECF No. 4), which was initially denied for failure to comply with Local Rule 7.1, (ECF No. 6), but later

3 granted. (ECF No. 7). Plaintiff then moved for default judgment against Defendant Aark Hospitality on August 25, 2020. (ECF No. 8). The Court denied Plaintiff’s motion on February 10, 2021, finding that Plaintiff lacked standing under Article III. (ECF No. 9). Plaintiff then filed an Amended Complaint in this matter on February 11, 2021. (ECF No. 11, “Am. Compl.”). Defendant was required to answer, move, or otherwise respond to Plaintiff’s

Amended Complaint by March 4, 2021. (Id.). Defendant again failed to do so. Plaintiff requested an entry of default by the Clerk of the Court on March 16, 2021. (ECF No. 13). The Clerk entered default on March 17, 2021. On March 18, 2021, Plaintiff moved for default judgment against Defendant Aark Hospitality. (ECF No. 14). On December 9, 2021, Plaintiff filed a Supplemental Complaint. (ECF No. 20, “Supp. Compl.”). II. LEGAL STANDARD Federal Rule of Civil Procedure 55(b)(2) allows a Court, upon a plaintiff’s motion, to enter default judgment against a defendant that has failed to plead or otherwise defend a claim for affirmative relief. The Court should accept as true all well-pleaded factual allegations in the

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LAUFER v. AARK HOSPITALITY HOLDING, LLC, (D.N.J. 2021).

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