Landon v. BlueGreen Vacations Unlimited Inc

CourtDistrict Court, E.D. Wisconsin
DecidedNovember 5, 2021
Docket2:18-cv-00994
StatusUnknown

This text of Landon v. BlueGreen Vacations Unlimited Inc (Landon v. BlueGreen Vacations Unlimited Inc) is published on Counsel Stack Legal Research, covering District Court, E.D. Wisconsin primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Landon v. BlueGreen Vacations Unlimited Inc, (E.D. Wis. 2021).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF WISCONSIN

MELISSA S LANDON, et al.,

Plaintiffs, Case No. 18-cv-0994-bhl v.

BLUEGREEN VACATIONS UNLIMITED INC, BLUEGREEN VACATIONS CORPORATION,

Defendants. ______________________________________________________________________________

ORDER DENYING CLASS CERTIFICATION ______________________________________________________________________________

Between 2014 and 2015, two couples, Plaintiffs Melissa and Edward Landon and Shane Auxier and Mu Hpare purchased timeshare interests from Defendants Bluegreen Vacations Unlimited, Inc. and Bluegreen Vacations Corporation (collectively Bluegreen). According to Plaintiffs, in the course of selling these interests, Bluegreen violated the Wisconsin Timeshare Act by: (1) misrepresenting that the location of the timeshare did not matter; (2) misrepresenting that Plaintiffs were given Wisconsin timeshare cancelation rights; (3) failing to identify the actual seller and misrepresenting the actual seller; (4) misrepresenting that Plaintiffs were given a chance to read documents; and (5) offering same-day incentives in violation of the Act. (ECF No. 107 at 3.) Based on these allegations, Plaintiffs filed a class action complaint against Bluegreen and, on May 3, 2021, moved for class certification. In their motion, Plaintiffs seek to represent a class consisting of (a) any person (b) who purchased in Wisconsin, (c) from either defendant, (d) one or more timeshares for property outside of Wisconsin, (e) on or after June 28, 2012 and on or before April 17, 2017. (ECF No. 104 at 2.) After the motion was fully briefed, the Court heard argument and took the motion under advisement. Because Plaintiffs fail to demonstrate commonality, predominance, and superiority, their motion for class certification will be denied. FACTUAL BACKGROUND Bluegreen Vacations Unlimited, Inc. is a vacation ownership company that sells vacation ownership interests (VOIs) and accompanying vacation points to over 68 vacation ownership properties. (ECF No. 107 at 2.) Unlike a traditional timeshare, in which the consumer purchases a designated week at a particular property, Bluegreen’s Vacation Club uses a points-based system that affords owners the flexibility to stay in open units at any Bluegreen resort, and gives them access to almost 11,000 other hotels and resorts through partnership and exchange networks. (Id.) Bluegreen’s “points” are associated with real estate, mostly outside of Wisconsin. (ECF No. 104 at 2.) Bluegreen or affiliates known as Bluegreen Vacation Club Resorts (BVCs) own some of the real estate in question. (Id.) But in about 20% of its sales transactions, Bluegreen merely contracts with Club Associates (unrelated entities) who are the actual owners of the subject properties. (Id.) In 2017, for example, Bluegreen’s network included 43 BVCs and 24 Club Associate Resorts. (Id.) Plaintiffs in this case, the Landons and Hpare-Auxiers, executed agreements to purchase vacation ownership interests from Bluegreen after attending face-to-face sales presentations at Christmas Mountain Village in Wisconsin. (ECF No. 107 at 2.) Mr. Landon brought his family to Christmas Mountain Village after Bluegreen contacted him in response to a sweepstakes he entered at a local mall. (Id. at 6.) The sweepstakes entry form identified Bluegreen at the top and said, “THIS ADVERTISING MATERIAL IS BEING USED FOR THE PURPOSE OF SOLICITING THE SALE OF TIMESHARE INTERESTS” on the back. (Id.) Mr. Auxier agreed to attend a Bluegreen sales presentation after visiting a stand in a hotel lobby in the Wisconsin Dells. (Id.) The stand was labeled as belonging to Bluegreen, and Mr. Auxier received a written invitation that identified Bluegreen as “the developer/seller of the Bluegreen Vacations Club, a registered timeshare plan in Florida and elsewhere.” (Id. at 6-7.) The entire sales presentation, from arrival to signing (including a tour of the facilities) was scheduled for two hours. (ECF No. 104 at 18.) At the time of purchase, Plaintiffs were told they were acquiring vacation points and that those vacation points were a form of currency that permitted them to vacation at different Bluegreen resorts. (ECF No. 107 at 3.) The Owner Beneficiary Agreements (OBAs) that Plaintiffs ultimately executed, however, confirm that the vacation points they purchased were actually associated with interests in real estate. (ECF No. 107 at 3.) Plaintiffs only learned the location of the real estate associated with their vacation points after they agreed to purchase and signed a Purchase Proposal. (Id. at 3-4.) Bluegreen did not ask prospective buyers where they wanted the real estate associated with their points to be located, nor did it disclose that the real estate might be located outside of Wisconsin. (ECF No. 104 at 3.) In fact, even if the buyer requested such information, Bluegreen staff could not provide an answer. (Id. at 4.) Only after the buyer made a down payment on the points did a Quality Assurance Specialist (QAS) input information into a software program that generated the documents associated with the sales transaction. (Id. at 4-5.) The software determined the location of the real property based on the number of timeshare points the buyer purchased and the inventory of real property available at BVCs and Club Associate Resorts. (Id. at 5.) Based on the software’s analysis, Mr. and Mrs. Landon received interests in real estate owned by Cibola Vista Resort & Spa in Peoria, Arizona. They later made a second purchase and received interests in real estate owned by Landmark Resort Properties of VA, LLC. The Hpare- Auxiers received an interest in real estate located at InnSeason Resorts South Mountain Condominium in Lincoln, New Hampshire. (Id. at 2.) Plaintiffs allege that when they asked, Bluegreen staff told them the location of the real estate did not matter. (ECF No. 107 at 3.) Not inconsistent with this allegation, Cynthia Callan- Hinds, the Landons’ sales representative, confirmed that while she never told prospective buyers that she did not know the location of their real estate, this was “because it doesn’t matter.” (ECF No. 104 at 3.) And Inventory Specialist Jon Roxen testified that, if asked, he would explain to buyers that the location of their real estate would not affect how they could use their points. (ECF No. 107 at 5.) Other witnesses, including QASs Beth Davis, Rebecca Riberich, and Steven Tucker did not remember ever telling customers that the location of the real estate did not matter. (Id. at 4.) Sales Associates Michael Thomas and John O’Brien also denied that they told customers that location did not matter. (Id. at 4-5.) O’Brien added that such questions almost never arose. (Id. at 5.) Plaintiffs also allege that Bluegreen offered illicit “Today Only” purchase incentives. (Id. at 7.) They point to a “Charter Certificate,” which advertised “first-visit incentives.” (Id. at 7-8.) The Certificate stated: “By not purchasing today, you acknowledge that you may not be entitled to receive this charter certificate benefit in the future.” (Id.) In addition, the Landons received a document entitled: “First Visit Incentives Good For Today Only!” (ECF No. 104 at 19-20.) Mr. Auxier testified that he was shown a copy of a document with “Today Only” language, but did not have a copy, and it was different from the document the Landons produced. (ECF No. 107 at 8.) In the OBA, the Plaintiffs acknowledged that “prior to the execution of this Agreement, [you] received and had an opportunity to read a copy of the Bluegreen Vacation Club Multi-Site Public Offering Statement and the Exhibits attached thereto relating to the Bluegreen Vacation Club and the Property[.]” (Id. at 7.) The Public Offering Statement is over 440 pages long, and most buyers receive it on a CD-ROM. (ECF No.

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Landon v. BlueGreen Vacations Unlimited Inc, Counsel Stack Legal Research, https://law.counselstack.com/opinion/landon-v-bluegreen-vacations-unlimited-inc-wied-2021.