Lakeway Psychiatry & Behavioral Health, PLLC v. Michelle Brite

CourtCourt of Appeals of Texas
DecidedNovember 15, 2022
Docket08-20-00144-CV
StatusPublished

This text of Lakeway Psychiatry & Behavioral Health, PLLC v. Michelle Brite (Lakeway Psychiatry & Behavioral Health, PLLC v. Michelle Brite) is published on Counsel Stack Legal Research, covering Court of Appeals of Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Lakeway Psychiatry & Behavioral Health, PLLC v. Michelle Brite, (Tex. Ct. App. 2022).

Opinion

COURT OF APPEALS EIGHTH DISTRICT OF TEXAS EL PASO, TEXAS

LAKEWAY PSYCHIATRY & § No. 08-20-00144-CV BEHAVIORAL HEALTH, PLLC, § Appeal from the Appellant, § 200th Judicial District Court v. § of Travis County, Texas MICHELLE BRITE, § (TC# D-1-GN-19-008088) Appellee.

O P I N I O N1

Appellant Lakeway Psychiatry & Behavioral Health (LPBH), an outpatient medical clinic,

appeals the trial court’s dismissal of its suit seeking declaratory relief, damages, attorney’s fees

and costs, and other related rulings thereto. The trial court granted Appellee Michelle Brite’s

motion to dismiss LPBH’s lawsuit pursuant to the Texas Citizens Participation Act (TCPA), as

well as her later motion to modify judgment, while also denying LPBH’s motion for new trial.2

We affirm the final judgment and the order modifying judgment.

1 We hear this case on transfer from the Third Court of Appeals in Austin and apply that court’s precedent as required by TEX. R. APP. P. 41.3. 2 See TEX. CIV. PRAC. & REM. CODE ANN. §§ 27.001-.011. The Legislature amended the TCPA in 2019. See Act of May 17, 2019, 86th Leg., R.S., ch. 378, 2019 Tex. Gen. Laws 684. Because this case was filed on November 18, 2019, we apply the law applicable to actions filed on or after September 1, 2019. I. FACTUAL AND PROCEDURAL BACKGROUND 3

On November 18, 2019, LPBH filed suit seeking declaratory relief regarding “a

disagreement” with Appellee over its payment policies. LPBH described it did not accept

insurance. Instead, it operated as a “cash-only business.” LPBH further described that “[c]ustomers

can still submit claims to their insurance company and LPBH will assist in those efforts.” LPBH

added, “should any insurance company provide funds to LPBH, LPBH immediately returns those

monies to the patient.”

LPBH contended it informed Appellee of its cash-only policy before she received

treatment. On her visit to the clinic, it also presented her with a document titled, “Summary of

Clinic Payment and Controlled Substance Policies for Lakeway Psychiatry and Behavioral Health

(LPBH),” which she signed and dated before receiving treatment. Among the eight individually

listed payment policies, the summary described the clinic as an out of network provider of medical

services, that LPBH is not responsible for any insurance or claims reimbursements, and that

psychiatric evaluations are $320 for a 55-minute session. LPBH acknowledged Appellee paid in

full for the treatment she received.

By its lawsuit, however, LPBH alleged that Appellee had “complained to LPBH, alleging

that LPBH wrongfully charged [Appellee] the full amount for the treatment and instead was

supposed to charge some type of insurance rate to which Appellee would only have to pay a co-

pay.” LPBH further alleged Appellee “began a campaign to tarnish LPBH’s reputation, including

but not limited to posting false statements online concerning LPBH’s billing practices.” As a result,

LPBH sought a declaratory judgment establishing “the contract signed by [Appellee] requires

[Appellee] to pay the full amounts for the treatment she received and that LPBH is not required to

3 Our summary of the facts is taken from the parties’ pleadings, motions, and affidavits.

2 charge any insurance rates.” The lawsuit requested an award of attorney’s fees and costs, as well

as damages of $100,000 or less.

Responding, Appellee generally denied LPBH’s allegations. In turn, she asserted

counterclaims against LPBH, along with a crossclaim against its owner, Ziba Rezaee M.D.

Appellee alleged claims of violation of patient confidentiality, breach of fiduciary duty, breach of

contract, and invasion of privacy.

LPBH then amended its petition to include a series of factual allegations in further support

of its claim for declaratory relief. The live pleading described that Appellee had filed a complaint

against Dr. Rezaee with the Texas Medical Board (TMB). LPBH described the complaint as

alleging Dr. Rezaee had made a false insurance claim and she had engaged in unprofessional

conduct. LPBH further described that Appellee’s complaint alleged Dr. Rezaee overcharged for

services. The complaint alleged Appellee was owed a refund of $160 due to an overpayment.

LPBH asserted Dr. Rezaee had been informed by the TMB that no investigation would ensue

because the board had determined that Appellee’s allegations were unsupported.

LPBH alleged Appellee wrote a Google review about the circumstances despite knowing

the TMB had found no objectionable conduct by Dr. Rezaee. That review included a photograph

of Appellee and her full name. LPBH’s live pleading included a portion of Appellee’s posted

review as follows:

Lakeway Psychiatry and Behavioral Health, PLLC . . . Ranch Rd . . .

2 months ago

This is an opinion based on the experience I had. I went to the facility for care since I had new insurance and I needed a new psychiatrist. I searched on my insurance website but the facility was listed as [an] in-network doctor. . . . Upon arriving at the facility[,] I had to fill out a stack of paperwork including a paper that talked about out of network payment. This was confusing and I asked questions—I was

3 told that claims could be submitted afterward and that many of their patients . . . do that. So even though I did sign this form it wasn’t completely registering to me that I would not be receiving all of the reimbursement my insurance intended. . . .

LPBH alleged the posted review established “there remains a dispute over the proper charges

assessed by LPBH and the construction of the contract signed by [Appellee].”

On January 31, 2020, Appellee filed a verified, combined plea to the jurisdiction and TCPA

motion to dismiss. She asserted LPBH had filed a “baseless lawsuit . . . to bully a former mental

health services patient into removing an online review the Plaintiff does not like.” She noted she

had paid in full for her treatment and LPBH’s lawsuit had not even alleged that she posted a

defamatory review. Appellee contended LPBH sought “to impose legal costs on its former patient

by requesting a declaratory judgment on a non-issue—the meaning of a document the [Appellee]

signed during an office visit that no longer [affects] either party.” Appellee asserted the trial court

lacked subject matter jurisdiction over LPBH’s claim for declaratory relief because it failed to

present a live case or controversy.

Appellee asserted she was no longer a patient at LPBH. She argued the form she signed

was not a contract but a statement of LPBH’s policies. Even if it was considered a contract, she

further claimed it was fulfilled by both parties. She asserted she did not owe LPBH for any further

charges, nor had she sought any money against it. Citing to provisions of the TCPA and the UDJA,

Appellee asserted LPBH’s declaratory claim should be dismissed as the trial court lacked subject

matter jurisdiction and the suit amounted to a legal action based on or asserted in response to an

exercise of her right to free speech or to her posting of a consumer review. See TEX. CIV. PRAC. &

REM. CODE ANN. §§ 27.005(b)(1)(A), (2); 27.010(b)(2); 37.004(b). She attached multiple exhibits

to her motions to include screen shots of her insurance carrier’s website identifying Dr. Rezaee as

“in-network,” an explanation of benefits she received from her insurance indicating it had paid

4 $160 to LPBH, as well as email and correspondence she and her attorney exchanged with LPBH

and its attorney.

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