Kroger Company v. Young

172 S.E.2d 720, 210 Va. 564, 1970 Va. LEXIS 163
CourtSupreme Court of Virginia
DecidedMarch 9, 1970
DocketRecord 7033
StatusPublished
Cited by23 cases

This text of 172 S.E.2d 720 (Kroger Company v. Young) is published on Counsel Stack Legal Research, covering Supreme Court of Virginia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Kroger Company v. Young, 172 S.E.2d 720, 210 Va. 564, 1970 Va. LEXIS 163 (Va. 1970).

Opinion

Carrico, J.,

delivered the opinion of the court.

This appeal involves an action for slander and use of insulting words brought by Jean Young, the plaintiff, against The Kroger Company and Avery Pendleton, the defendants. A jury trial resulted in a verdict in favor of the plaintiff in the sum of $25,000. *565 The verdict was approved by the trial court, and we granted the defendants a writ of error.

The evidence shows that Kroger operated a supermarket at Christiansburg, Virginia, and that the defendant Pendleton was the manager of the store. The plaintiff was employed as a part-time cashier, operating a cash register at one of the check-out counters in the store.

In the latter part of 1965, Kroger discovered an unusually large “inventory shrinkage” or deficit in the amount of cash receipts for a specified period as related to the retail value of merchandise charged to the store. There was ordinarily a certain amount of inventory shrinkage due to breakage, spoilage, and other factors. However, in the period in question, the amount had more than tripled, representing a loss of approximately $10,000.

In an effort to ascertain the cause of the shortage, Kroger called in an independent investigative agency to survey the operation of the store. The agency, a Texas concern under contract to Kroger, sent a team of investigators to Christiansburg headed by A. C. By-ram. Byram and his associates conducted an investigation and as a result, obtained a written confession from Ann Chandler, one of the cashiers, stating that she had taken approximately $500 from the cash registers over a period of time. In her confession, Mrs. Chandler implicated the plaintiff in the theft and stated that the plaintiff had taught her how to remove money from the cash registers illicitly.

On December 15, 1965, the plaintiff, who was not working that day, was called to the store from her home. She was taken into a conference room and interrogated by Byram in the presence of Harry M. Holtman, manager of operations for Kroger. According to the plaintiff, Byram asked her if she “had ever been dishonest,” and when she replied in the negative, he pointed to his brief case and said he had witnesses and evidence that she “had been dishonest.” The plaintiff called upon Byram to produce the witnesses, and he called Ann Chandler into the room. Mrs. Chandler said to the plaintiff, “I have confessed. If you have done anything, tell them. They just want to help you.” The plaintiff merely said to Mrs. Chandler that she “was sorry for her.”

Mrs. Chandler was sent from the room, and Byram continued to urge the plaintiff “to admit to being dishonest.” She kept telling him she “hadn’t been dishonest.” Finally, she was told she could *566 go home and she would be advised “in two or three days” of the outcome of the investigation.

The plaintiff returned to her home, and when her husband arrived from work, she told him “what had happened.” He went to the store and asked the defendant Pendleton for “his side” of “what happened.” According to the husband, Pendleton said that “they had proof that [the plaintiff] had been taking money out of the till, and failing to ring up purchases.”

Several days after the foregoing incidents, Connie Strictler, a part-time cashier in Kroger’s Blacksburg store, was approached by B. W. Black, zone manager for Kroger. Black requested Mrs. Strictler to transfer to the Christiansburg store. She asked him if she “would get forty hours” per week because she “wanted a full-time job.” According to Mrs. Strictler, Black said that Kroger “needed a full-time girl at Christiansburg, because they had to get rid of two of the girls over there for taking money. Mrs. Strictler further testified that although Black did not name anyone, she later learned that the plaintiff was one of “the two girls.”

When some time had passed and the plaintiff had not been called back to work by Kroger, two officials of her union called upon Black seeking her reinstatement. In the conference, Black stated, according to the union officials, that he would not reinstate the plaintiff because “he could not have anyone working on the cash registers that he could not trust.”

The plaintiff was finally permitted by Kroger to return to work on February 22, 1966, but she was not placed on cashier duty. Instead, she was employed in the dairy department of the Christians-burg store and later was transferred to the Radford store, where she became head dairy clerk.

To support her action for slander and use of insulting words, the plaintiff relied upon the statements made to her by Byram, the statements made to her husband by Pendleton, and the statements made to Connie Strictler and the union officials by Black. The trial court ruled that the statements made to the plaintiff, to her husband, and to the union officials were subject to qualified privilege. The trial court further ruled that the statements made to Connie Strictler were not so privileged.

On appeal, the parties agree that the statements made to the plaintiff herself and to the union officials were subject to qualified privilege. However, the defendants have assigned error to the re *567 fusal of the trial court to rule that the statements made by Black to Connie Strictler were likewise qualifiedly privileged. And the plaintiff has assigned cross-error to the court’s ruling that the statements made by Pendleton to her husband were privileged.

We are of opinion that the court erred in ruling that the statements made by Black to Connie Strictler were not qualifiedly privileged. The statements are in the category of communications by an employer to his employees of the reason for the discharge of a fellow employee. That such communications are qualifiedly privileged was the precise holding in Peoples L. Ins. Co. v. Talley, 166 Va. 464, 186 S.E. 42 (1936).

In the Talley case, the home office of the insurance company received an anonymous letter severely critical of its local manager at Portsmouth, Virginia. The letter was forwarded to the local manager who had the writing compared with specimens of Talley’s handwriting. The manager, believing that Talley had written the anonymous letter, discharged him despite his professions of innocence. In a weekly meeting of the employees of the local agency, the manager stated that “undercover work” would not be tolerated and that Talley had been discharged for engaging in such “work.”

The statement made to the employees was held to be subject to a qualified privilege. In so holding, we said that the manager was “merely acting in conformity with his duty, and for the protection of his own interests and the interests of his company, in stating to his employees on the occasion in question that neither he nor his company would stand for any undercover work in the office, and that Talley had been let out for that reason.” 166 Va. at 470, 186S.E. at44.

The same type of communication was dealt with in Brown v. Norfolk & W. R. Co., 100 Va. 619, 42 S.E. 664 (1902). There, Brown, an employee, was discharged by the railway.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Ghawanmeh v. Islamic Saudi Academy
268 F.R.D. 108 (District of Columbia, 2010)
Koegler v. Green
78 Va. Cir. 478 (Hanover County Circuit Court, 2009)
Jarrett v. Goldman
67 Va. Cir. 361 (Portsmouth County Circuit Court, 2005)
Lamb v. Weiss
62 Va. Cir. 259 (Winchester County Circuit Court, 2003)
Shabazz v. Pya Monarch, LLC
271 F. Supp. 2d 797 (E.D. Virginia, 2003)
Kay v. Collins
39 Va. Cir. 150 (Richmond County Circuit Court, 1996)
Atkins v. Industrial Telecommunications Ass'n
660 A.2d 885 (District of Columbia Court of Appeals, 1995)
Hargrave v. Tignor
24 Va. Cir. 353 (Stafford County Circuit Court, 1991)
Zinda v. Louisiana Pacific Corp.
440 N.W.2d 548 (Wisconsin Supreme Court, 1989)
Garson v. Hendlin
141 A.D.2d 55 (Appellate Division of the Supreme Court of New York, 1988)
Patane v. Broadmoor Hotel, Inc.
708 P.2d 473 (Colorado Court of Appeals, 1985)
Giannini v. Crociata
12 Va. Cir. 475 (Norfolk County Circuit Court, 1980)
Louis Haddad v. Sears, Roebuck and Company
526 F.2d 83 (Sixth Circuit, 1976)
Lacks v. Bottled Gas Corp.
205 S.E.2d 671 (Supreme Court of Virginia, 1974)
Sanders v. Harris
192 S.E.2d 754 (Supreme Court of Virginia, 1972)
Sanders v. Times-World Corp.
213 Va. 369 (Supreme Court of Virginia, 1972)

Cite This Page — Counsel Stack

Bluebook (online)
172 S.E.2d 720, 210 Va. 564, 1970 Va. LEXIS 163, Counsel Stack Legal Research, https://law.counselstack.com/opinion/kroger-company-v-young-va-1970.