Kristel Katseanes v. Time Warner Cable, Inc.

511 F. App'x 340
Court of Appeals for the Fifth Circuit·Decided February 6, 2013·No. 12-40517·Unpublished

Opinion

PER CURIAM: *

Plaintiff-Appellant Kristel Katseanes appeals from the district court’s grant of judgment as a matter of law in favor of Defendant-Appellee Time Warner Cable, Inc., (“Time Warner”) on her Age Discrimination in Employment Act (“ADEA”) claim. We AFFIRM.

I. Facts and Procedural History

Katseanes worked as a “senior account executive” for Time Warner. In that position, she solicited local businesses to create and run commercials. Over time, she had developed a large number of clients, and she regularly generated the highest amount of sales among her peers.

Although Katseanes was individually successful for a time, her sales region fared poorly on Time Warner’s performance metrics. In 2006, it hired Lance Morgan as General Manager, making him Katseanes’s direct supervisor. He instituted a number of policies in an attempt to spur sales growth in the region. For example, he required account executives to sell advertising based on a “dynamic rate card,” which forced them to quote clients uniform prices. He also capped the number of clients that account executives could protect from internal competition.

As Morgan acknowledged at trial, these changes disproportionately affected Katse-anes. Even so, she successfully weathered the leadership transition. Morgan considered her an ally in winning over other account executives, and her 2006 sales were strong.

In 2007, however, the economy slowed, and Katseanes’s sales numbers “dipped.” Eventually, the proportion of her “booked” to “budgeted” sales 1 fell low enough to “trigger” a performance plan, even though she remained the top producer in her region when measured by a different standard: sales-by-dollars. Initially, Katse-anes’s plan called for limited additional sales-related activities and discussions with Morgan. She also received “budget relief,” a reduction in her 2007 sales goal.

The economy failed to improve, as did Katseanes’s booked-to-budgeted percentage. In mid-2007, Marcie Farmer became Katseanes’s direct supervisor. She soon issued Katseanes a written warning because her sales were averaging 80% of the amount budgeted in her 2007 goals agreement. Farmer ordered Katseanes to complete additional sales-related activities, such as making a set number of weekly “in-person cold calls,” taking a supervisor on at least three monthly “client calls,” and turning in daily activity reports. The warning provided that additional “disciplinary action, up to and including termination” would result if Katseanes failed to *343 follow through. Katseanes conceded at trial that these actions were appropriate.

Katseanes’s sales numbers improved before the end of 2007, and Farmer imposed no additional corrective measures. Even with budget relief, however, Katseanes failed to meet her annual sales goal, requiring her to stay on a performance plan. Farmer nonetheless rated Katseanes as “solid” in her 2007 review, below “outstanding” and “excellent” but above “needs improvement.” She noted, however, that Katseanes’s “customer focus” needed improvement.

Time Warner implemented a revised “Performance Management” policy for 2008. It provided that management could take “corrective action” against an employee when (1) an employee’s booked-to-budgeted percentage fell between “80-94% for [two] consecutive months and/or when activity levels [were] insufficient to achieve future revenue goals”; (2) an employee’s percentage was “not achieved at 80% for one quarter and/or activity levels [were] insufficient to achieve future revenue goals”; or (3) “at management’s discretion for other behavioral or performance issues.” The policy also contained a five-step “corrective action process” that started with counseling, followed by a verbal warning, a written warning, a “final” written warning, and termination. Managers could resort to any step depending on the circumstances; serial progressive discipline was not required.

Not long into 2008, South Texas Ford (“Ford”), one of Katseanes’s largest clients, drastically cut its budgeted annual advertising expenditures. Katseanes lost about one-third of her projected 2008 sales, and her booked-to-budgeted percentage fell below 70%. She admitted at trial, however, that she would have remained on a performance plan despite the lost Ford business. Katseanes regularly met with Morgan and Farmer in early 2008 about her performance.

In April 2008, Morgan and Time Warner’s regional Human Resources Director issued Katseanes a “final” written warning because she had “failed to maintain consistent activity levels,” had “consistently underperformed,” and was on track to miss her “second quarter budget” even excluding the Ford account. They emphasized that their concern stemmed from both Katseanes’s “lack of activity” and her “failure to achieve budget.” They ordered Katseanes to “consistently perform” several tasks, including weekly cold-calls, client visits, and “prospecting” trips. The warning made clear that Katseanes’s “[failure] to achieve those activity levels [would be] unacceptable and an indication that [she was] unwilling to take direction to improve [her] business,” and could result in “further disciplinary action up to and including termination.”

Katseanes promised in a letter to Morgan that she would “follow all of the recommendations.” As she conceded at trial, however, she failed to do so. Morgan testified that Katseanes’s inaction led Time Warner to end her employment in July 2008. It is undisputed that, measured by dollars, Katseanes sold more advertising than any other account executive up to her termination.

Katseanes subsequently sued in state court, and Time Warner removed. At trial, she conceded, among other things, that she remained eligible for “corrective action” at all relevant times and that no one at Time Warner made age-related comments about her. Time Warner moved for judgment as a matter of law at the close of Katseanes’s case, and the district court granted the motion. It concluded that Katseanes failed to make a prima facie showing of age discrimination, that Time Warner’s nondiscriminatory explanation *344 was undisputed, and that Katseanes presented no legally sufficient evidence of pretext.

II. Guiding Principles

Jury trials generally should proceed to verdicts. McDaniel v. Terex USA, L.L.C., 466 Fed.Appx. 365, 370 (5th Cir.2012) (unpublished) (collecting cases). District courts, however, may grant judgment as a matter of law “[i]f a party has been fully heard on an issue during a jury trial and the court finds that a reasonable jury would not have a legally sufficient eviden-tiary basis to find for the party on that issue[.]” Fed.R.Civ.P. 50(a)(1). We review such rulings de novo. Brown v. Bryan Cnty., 219 F.3d 450, 456 (5th Cir. 2000). Judgment as a matter of law is inappropriate “unless the facts and inferences point ‘so strongly and overwhelmingly in the movant’s favor that reasonable jurors could not reach a contrary conclusion.’” Flowers v. S. Reg’l Physician Servs.,

Free access — add to your briefcase to read the full text and ask questions with AI

Kristel Katseanes v. Time Warner Cable, Inc., 511 F. App'x 340 (5th Cir. 2013).

511 F. App'x 340 (Kristel Katseanes v. Time Warner Cable, Inc.) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

Related

Laxton v. Gap Inc.
333 F.3d 572 (Fifth Circuit, 2003)
Lee v. Kansas City Southern Railway Co.
574 F.3d 253 (Fifth Circuit, 2009)
Cervantez v. KMGP Services Co.
349 F. App'x 4 (Fifth Circuit, 2009)
McDonnell Douglas Corp. v. Green
411 U.S. 792 (Supreme Court, 1973)
Gross v. FBL Financial Services, Inc.
557 U.S. 167 (Supreme Court, 2009)
Thomas McDaniel v. Terex Reedrill
466 F. App'x 365 (Fifth Circuit, 2012)
Betty Faye Price v. Marathon Cheese Corp.
119 F.3d 330 (Fifth Circuit, 1997)
Kenneth D. Sandstad v. Cb Richard Ellis, Inc.
309 F.3d 893 (Fifth Circuit, 2002)
Ronald Reed v. Neopost USA, Incorporated
701 F.3d 434 (Fifth Circuit, 2012)
Reeves v. Sanderson Plumbing Products, Inc.
530 U.S. 133 (Supreme Court, 2000)
Jackson v. Cal-Western Packaging Corp.
602 F.3d 374 (Fifth Circuit, 2010)