(K.R.D.) v. Hilton Worldwide Holdings Inc.

CourtDistrict Court, N.D. California
DecidedSeptember 4, 2025
Docket5:24-cv-06993
StatusUnknown

This text of (K.R.D.) v. Hilton Worldwide Holdings Inc. ((K.R.D.) v. Hilton Worldwide Holdings Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
(K.R.D.) v. Hilton Worldwide Holdings Inc., (N.D. Cal. 2025).

Opinion

1 2 3 4 UNITED STATES DISTRICT COURT 5 NORTHERN DISTRICT OF CALIFORNIA 6 7 JANE DOE (K.R.D.), Case No. 5:24-cv-06993-PCP

8 Plaintiff, ORDER DENYING MOTION TO 9 v. DISMISS

10 HILTON WORLDWIDE HOLDINGS Re: Dkt. Nos. 28, 55, 60, 64 INC., et al., 11 Defendants.

12 13 Plaintiff K.R.D. brings this action against hotel franchisor Hilton Domestic Operating 14 Company Inc. (Hilton) and hotel franchisee HLT San Jose, LLC (HLT) alleging violations of the 15 Trafficking Victims Protection Reauthorization Act (TVPRA).1 K.R.D. asserts that the defendants 16 are liable under the TVPRA for the harm she suffered when she was sex trafficked out of the San 17 José DoubleTree hotel for over a year. Defendants move to dismiss pursuant to Rule 12(b)(6). For 18 the following reasons, the motion is denied.2 19 20 1 K.R.D. moves to proceed under a pseudonym for all pre-trial proceedings because of the sensitive nature of her allegations and the risk of retribution from her former trafficker and johns. 21 Dkt. No. 55. Defendants do not oppose the motion. Because K.R.D.’s “need for anonymity outweighs prejudice to the opposing party and the public’s interest in knowing [her] identity,” 22 Does I Thru XXIII v. Advanced Textile Corp., 214 F.3d 1058, 1068 (9th Cir. 2000), the Court grants the motion. The Court also grants Hilton’s administrative motion to seal exhibits to its reply 23 in support of its motion to supplement its motion to dismiss, Dkt. No. 64, because those documents reveal K.R.D.’s identity. 24 2 Hilton moves for leave to file a supplemental brief presenting new evidence from Hilton’s reservation records system, Dkt. No. 60, contending that because room rentals are central to 25 K.R.D.’s complaint, Hilton’s reservation records should be incorporated by reference. On a motion to dismiss pursuant to Rule 12(b)(6), the Court generally “may not consider material 26 outside the pleadings.” Khoja v. Orexigen Therapeutics, Inc., 899 F.3d 988, 998 (9th Cir. 2018). The doctrine of incorporation by reference permits the Court to treat an extrinsic document as if it 27 were part of the complaint if the pleading “refers extensively to the document or the document 1 BACKGROUND 2 From March 1, 2014 to December 31, 2016, K.R.D. was sex trafficked continuously by a 3 man she met on a dating app.3 K.R.D.’s trafficker began a romantic relationship with her for the 4 purpose of luring her into trafficking. Without her consent, he created an online account and 5 advertised commercial sex services with K.R.D. He beat, threatened, and otherwise manipulated 6 and coerced K.R.D. to have sex with the johns who responded to the online ads he posted. He set 7 the prices for the commercial sex services that he forced K.R.D. to provide, drove her to several 8 different hotels where she was forced to engage in commercial sex, and collected money directly 9 from johns. Because of her trafficker’s controlling and threatening behavior, K.R.D. believed that 10 she would face serious harm if she did not comply with his ongoing demand that she engage in 11 commercial sex for his benefit. 12 For more than a year, K.R.D. was trafficked at the San José DoubleTree.4 K.R.D. alleges 13 that hotel staff observed “open and obvious” signs of her trafficking. These “industry recognized 14 red flags” included the following: 15 • K.R.D. would check in or pick up a key to a room that a john had previously reserved while her trafficker waited in the parking lot visible to the hotel staff. 16 • K.R.D. had no possessions with her when she arrived at the hotel. 17 • K.R.D. dressed in provocative clothing that her trafficker required her to wear. 18 • The hotel rooms in which K.R.D. was trafficked were frequently in a specified area of the hotel to make it easier for johns to come and go. 19 • Men who were not hotel guests constantly streamed in and out of K.R.D.’s room, 20 entering and leaving at odd hours and staying for only brief periods of time. 21 • While K.R.D. was forced to provide commercial sex services to johns, her trafficker stayed outside in the parking lot, smoking marijuana with other pimps and clearly 22 surveilling K.R.D. 23 K.R.D. alleges that sex trafficking was widespread at the San José DoubleTree and that 24 concepts. Although K.R.D. alleges that Hilton rented rooms to her trafficker, the complaint 25 contains no references to Hilton’s reservation records and those records are not the basis of her claim. Accordingly, Hilton’s motion is denied. 26 3 For purposes of this Rule 12(b)(6) motion, the Court assumes the truth of the allegations in the 27 complaint. 1 obvious signs of other victims’ trafficking were witnessed by hotel staff and management as well. 2 These signs included high volumes of men who were not registered guests coming in and out of 3 victims’ rooms at unusual times, victims’ frequent requests for clean towels and sheets, and 4 victims’ provocative clothing, signs of being under the influence of drugs, and lack of possessions 5 for extended stays. K.R.D. alleges that traffickers operated openly at the San José DoubleTree due 6 to an implicit understanding between traffickers and the defendants. 7 K.R.D. alleges that defendants were aware of the problem of sex trafficking in hotels 8 generally, and in Hilton hotels, including DoubleTree properties, specifically. Because hotels are 9 the primary sites of sex trafficking in the United States, government agencies and nonprofit 10 organizations have undertaken significant efforts to educate the hotel industry, including 11 defendants, on best practices for identifying and responding to sex trafficking. K.R.D. alleges that 12 Hilton was alerted to the problem of sex trafficking in its hotels by news reports and online 13 customer reviews that it monitored. 14 The San José DoubleTree is operated by HLT, which is a franchisee of Hilton. Hilton 15 shares in the profits of the San José DoubleTree, primarily from room rentals. K.R.D. alleges that 16 Hilton exercises significant control over numerous aspects of HLT’s operation of the San José 17 DoubleTree, including its room rates, booking system, hiring, staffing, employee education and 18 training, facilities, and security. Hilton also controls the hotel’s policies for detecting and reporting 19 sex trafficking, and hotel staff were required to report all suspected instances of sex trafficking to 20 Hilton. 21 K.R.D. initially filed this action against Hilton Worldwide Holdings Inc., Hilton Domestic 22 Operating Company Inc., Hilton Resorts Corporation, Hilton Management LLC, Hilton Franchise 23 Holding LLC, and HLT San Jose, LLC. She subsequently voluntarily dismissed her claims against 24 all parties except Hilton Domestic Operating Company Inc. and HLT San Jose, LLC. The TVPRA 25 creates liability for both beneficiaries and perpetrators of sex trafficking, and K.R.D. asserts 26 claims against both defendants under both theories. She asserts claims against Hilton both directly 27 and under a vicarious liability theory. 1 HLT joined that motion. 2 LEGAL STANDARD 3 Federal Rule of Civil Procedure 8(a)(2) requires a complaint to include a “short and plain 4 statement of the claim showing that the pleader is entitled to relief.” If the complaint fails to state a 5 claim, the defendant may move for dismissal under Federal Rule of Civil Procedure 12(b)(6). 6 Dismissal is required if the plaintiff fails to allege facts allowing the Court to “draw the reasonable 7 inference that the defendant is liable for the misconduct alleged.” Ashcroft v.

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