(K.R.D.) v. Hilton Worldwide Holdings Inc.

District Court, N.D. California·Decided September 4, 2025·No. 5:24-cv-06993·Unknown

Opinion

JANE DOE (K.R.D.), Case No. 5:24-cv-06993-PCP

Plaintiff, ORDER DENYING MOTION TO v. DISMISS

HILTON WORLDWIDE HOLDINGS Re: Dkt. Nos. 28, 55, 60, 64 INC., et al., Defendants.

Plaintiff K.R.D. brings this action against hotel franchisor Hilton Domestic Operating Company Inc. (Hilton) and hotel franchisee HLT San Jose, LLC (HLT) alleging violations of the Trafficking Victims Protection Reauthorization Act (TVPRA).1 K.R.D. asserts that the defendants are liable under the TVPRA for the harm she suffered when she was sex trafficked out of the San José DoubleTree hotel for over a year. Defendants move to dismiss pursuant to Rule 12(b)(6). For the following reasons, the motion is denied.2 1 K.R.D. moves to proceed under a pseudonym for all pre-trial proceedings because of the sensitive nature of her allegations and the risk of retribution from her former trafficker and johns. Dkt. No. 55. Defendants do not oppose the motion. Because K.R.D.’s “need for anonymity outweighs prejudice to the opposing party and the public’s interest in knowing [her] identity,” Does I Thru XXIII v. Advanced Textile Corp., 214 F.3d 1058, 1068 (9th Cir. 2000), the Court grants the motion. The Court also grants Hilton’s administrative motion to seal exhibits to its reply in support of its motion to supplement its motion to dismiss, Dkt. No. 64, because those documents reveal K.R.D.’s identity. 2 Hilton moves for leave to file a supplemental brief presenting new evidence from Hilton’s reservation records system, Dkt. No. 60, contending that because room rentals are central to K.R.D.’s complaint, Hilton’s reservation records should be incorporated by reference. On a motion to dismiss pursuant to Rule 12(b)(6), the Court generally “may not consider material outside the pleadings.” Khoja v. Orexigen Therapeutics, Inc., 899 F.3d 988, 998 (9th Cir. 2018). The doctrine of incorporation by reference permits the Court to treat an extrinsic document as if it were part of the complaint if the pleading “refers extensively to the document or the document From March 1, 2014 to December 31, 2016, K.R.D. was sex trafficked continuously by a man she met on a dating app.3 K.R.D.’s trafficker began a romantic relationship with her for the purpose of luring her into trafficking. Without her consent, he created an online account and advertised commercial sex services with K.R.D. He beat, threatened, and otherwise manipulated and coerced K.R.D. to have sex with the johns who responded to the online ads he posted. He set the prices for the commercial sex services that he forced K.R.D. to provide, drove her to several different hotels where she was forced to engage in commercial sex, and collected money directly from johns. Because of her trafficker’s controlling and threatening behavior, K.R.D. believed that she would face serious harm if she did not comply with his ongoing demand that she engage in commercial sex for his benefit. For more than a year, K.R.D. was trafficked at the San José DoubleTree.4 K.R.D. alleges that hotel staff observed “open and obvious” signs of her trafficking. These “industry recognized red flags” included the following: • K.R.D. would check in or pick up a key to a room that a john had previously reserved while her trafficker waited in the parking lot visible to the hotel staff. • K.R.D. had no possessions with her when she arrived at the hotel. • K.R.D. dressed in provocative clothing that her trafficker required her to wear. • The hotel rooms in which K.R.D. was trafficked were frequently in a specified area of the hotel to make it easier for johns to come and go. • Men who were not hotel guests constantly streamed in and out of K.R.D.’s room, entering and leaving at odd hours and staying for only brief periods of time. • While K.R.D. was forced to provide commercial sex services to johns, her trafficker stayed outside in the parking lot, smoking marijuana with other pimps and clearly surveilling K.R.D. K.R.D. alleges that sex trafficking was widespread at the San José DoubleTree and that concepts. Although K.R.D. alleges that Hilton rented rooms to her trafficker, the complaint contains no references to Hilton’s reservation records and those records are not the basis of her claim. Accordingly, Hilton’s motion is denied. 3 For purposes of this Rule 12(b)(6) motion, the Court assumes the truth of the allegations in the complaint. obvious signs of other victims’ trafficking were witnessed by hotel staff and management as well. These signs included high volumes of men who were not registered guests coming in and out of victims’ rooms at unusual times, victims’ frequent requests for clean towels and sheets, and victims’ provocative clothing, signs of being under the influence of drugs, and lack of possessions for extended stays. K.R.D. alleges that traffickers operated openly at the San José DoubleTree due to an implicit understanding between traffickers and the defendants. K.R.D. alleges that defendants were aware of the problem of sex trafficking in hotels generally, and in Hilton hotels, including DoubleTree properties, specifically. Because hotels are the primary sites of sex trafficking in the United States, government agencies and nonprofit organizations have undertaken significant efforts to educate the hotel industry, including defendants, on best practices for identifying and responding to sex trafficking. K.R.D. alleges that Hilton was alerted to the problem of sex trafficking in its hotels by news reports and online customer reviews that it monitored. The San José DoubleTree is operated by HLT, which is a franchisee of Hilton. Hilton shares in the profits of the San José DoubleTree, primarily from room rentals. K.R.D. alleges that Hilton exercises significant control over numerous aspects of HLT’s operation of the San José DoubleTree, including its room rates, booking system, hiring, staffing, employee education and training, facilities, and security. Hilton also controls the hotel’s policies for detecting and reporting sex trafficking, and hotel staff were required to report all suspected instances of sex trafficking to Hilton. K.R.D. initially filed this action against Hilton Worldwide Holdings Inc., Hilton Domestic Operating Company Inc., Hilton Resorts Corporation, Hilton Management LLC, Hilton Franchise Holding LLC, and HLT San Jose, LLC. She subsequently voluntarily dismissed her claims against all parties except Hilton Domestic Operating Company Inc. and HLT San Jose, LLC. The TVPRA creates liability for both beneficiaries and perpetrators of sex trafficking, and K.R.D. asserts claims against both defendants under both theories. She asserts claims against Hilton both directly and under a vicarious liability theory. HLT joined that motion. Federal Rule of Civil Procedure 8(a)(2) requires a complaint to include a “short and plain statement of the claim showing that the pleader is entitled to relief.” If the complaint fails to state a claim, the defendant may move for dismissal under Federal Rule of Civil Procedure 12(b)(6). Dismissal is required if the plaintiff fails to allege facts allowing the Court to “draw the reasonable inference that the defendant is liable for the misconduct alleged.” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009). “Dismissal under Rule 12(b)(6) is appropriate only where the complaint lacks a cognizable legal theory or sufficient facts to support a cognizable legal theory.” Mendiondo v. Centinela Hosp. Med. Ctr.,

(K.R.D.) v. Hilton Worldwide Holdings Inc., (N.D. Cal. 2025).

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