Knox v. Impact MHC Management, LLC

CourtDistrict Court, D. Minnesota
DecidedMay 2, 2025
Docket0:24-cv-04235
StatusUnknown

This text of Knox v. Impact MHC Management, LLC (Knox v. Impact MHC Management, LLC) is published on Counsel Stack Legal Research, covering District Court, D. Minnesota primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Knox v. Impact MHC Management, LLC, (mnd 2025).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF MINNESOTA

MARCIE KNOX, CHERYL SKAJ, Case No. 24-cv-4235 (LMP/LIB) JANET EICH, and BRADLEY BANDAS, individually and on behalf of all others similarly situated,

Plaintiffs, ORDER GRANTING REY NOLDS AND ROLFE’S v. MOTION TO DISMISS AND GRANTING IN PART AND IMPACT MHC MANAGEMENT, LLC; DENYING IN PART SARTELL MHP, LLC; SARTELL MHP IMPACT DEFENDANTS’ 2, LLC; GEMSTONE COMMUNITIES, MOTION TO DISMISS LLC; SARTELL MHC, LLC; DAVID REYNOLDS; and FRANK ROLFE,

Defendants.

Anne M. Lockner, Geoffrey H. Kozen, and Rashanda C. Bruce, Robins Kaplan LLP, Minneapolis, MN, and Justin H. Perl, Mary Kaczorek, Chace Huntzinger, and Mateen Zubair Shah, Mid-Minnesota Legal Aid, Minneapolis, MN, for Plaintiffs.

Aron J. Frakes and Nathan Converse, Fredrikson & Byron, P.A., Minneapolis, MN, for Defendants.

Plaintiffs Marcie Knox (“Knox”), Cheryl Skaj (“Skaj”), Janet Eich (“Eich”), and Bradley Bandas (“Bandas”) (collectively, “Plaintiffs”) are tenants of the Sartell Mobile Home Park (“SMH Park”). SMH Park has been owned and operated at various points since 2014 by Defendants Impact MHC Management, LLC (“Impact MHC”), Sartell MHP, LLC (“Sartell MHP”), and Sartell MHP 2, LLC (“Sartell MHP 2”) (collectively, the “Impact Defendants”), and Defendants Gemstone Communities, LLC and Sartell MHC, LLC (together with the Impact Defendants, the “Park Defendants”). Plaintiffs allege that Defendants David Reynolds (“Reynolds”) and Frank Rolfe (“Rolfe”) are involved in the ownership or management of SMH Park through the Impact Defendants.

Plaintiffs bring a variety of state-law claims against Park Defendants, Reynolds, and Rolfe, alleging that they failed to properly maintain sewer systems at SMH Park, that they illegally and excessively billed for residents’ utility use, and that they fraudulently induced Plaintiffs to sign leases that contained illegal and oppressive terms. See ECF No. 1-2 ¶¶ 53–119. Impact Defendants and Reynolds and Rolfe have moved to dismiss some or all of Plaintiffs’ complaint. See ECF Nos. 7, 14. For the following reasons, the Court grants

Reynolds and Rolfe’s motion and grants in part and denies in part Impact Defendants’ motion. FACTUAL BACKGROUND Plaintiffs are residents of SMH Park in Sartell, Minnesota. ECF No. 1-2 ¶¶ 8–11. Park Defendants owned, operated, or managed SMH Park at various times since 2014. Id.

¶¶ 12–17, 28–34. The relationship between these entities is complex and not altogether clear at this early stage in the proceedings, but in short, Plaintiffs allege that SMH Park was purchased in 2014 through Sartell MHP. Id. ¶ 28. Sartell MHP owned SMH Park until 2018, at which time Sartell MHP was sold to Impact Communities. Id. ¶ 31. Sartell MHP continued to own and operate SMH Park until November 2023, when Impact Communities

created Sartell MHP 2 and transferred ownership of SMH Park from Sartell MHP to Sartell MHP 2. Id. ¶ 32. Then, in June 2024, Gemstone Communities purchased SMH Park through a special-purpose subsidiary, Sartell MHC, LLC, which currently operates SMH Park. Id. ¶ 17. This web of entities is relevant because Plaintiffs allege that Reynolds and Rolfe are involved with Impact Defendants, either through their ownership or operation of these

entities. Id. ¶¶ 3, 19–20, 51. According to Plaintiffs, Reynolds and Rolfe are one of the largest owners of mobile home parks in the country and employ “notoriously exploitative” practices at the mobile home parks they own and operate. Id. ¶¶ 35–52. Plaintiffs allege that Reynolds and Rolfe—and the entities they owned or operated—employed these exploitative practices at SMH Park. Plaintiffs’ allegations generally revolve around three categories: (1) sewage issues, (2) water meter issues, and

(3) lease agreement issues. Sewage Issues In 2016, residents of SMH Park attempted to purchase the mobile home park from Sartell MHP. Id. ¶¶ 28–30. As part of the purchase process, the residents commissioned an appraisal, which found that significant repairs were required to the water and sewage

infrastructure at SMH Park to bring the property into “average condition with average functional utility.” Id. ¶ 58. The appraisal also noted residents’ concerns that hazardous waste, including sewage, had been dumped in SMH Park and had contaminated the park’s soil. Id. ¶ 60. In part because of the significant scope of repairs required by the appraisal, the residents were unable to secure financing to purchase SMH Park. Id. ¶ 61.

Plaintiffs allege that despite receiving a copy of the appraisal, Park Defendants failed to repair and maintain SMH Park’s sewage system, leading residents to live in “uninhabitable and unsanitary conditions.” Id. ¶¶ 70, 72, 74–77. For example, within three days of Knox moving into her home at SMH Park in 2017, sewage began “backing up through her pipes and seeping out of her toilet and shower drains.” Id. ¶ 63. Plaintiffs allege that Park Defendants failed to address the underlying sewage issues, leading to

similar sewage back-ups in Knox’s home in 2018 and 2021. Id. ¶ 64. After the 2021 sewage back-up, Knox hired a handyman to inspect her home; the handyman reported that the area under Knox’s home “was an open pool of raw sewage.” Id. Roto Rooter determined that tree roots in SMH Park’s sewage main were responsible for the sewage back-ups. Id. However, after Knox reported these findings to Park Defendants, Knox was “blamed” for the sewage back-up, and Park Defendants “refused to pay for the repairs,”

which required Knox to pay for the repairs herself. Id. Eventually, in September 2022, the Minnesota Pollution Control Agency (“MPCA”) issued an Administrative Penalty Order to Sartell MHP relating to Knox’s sewage back-ups, finding that tree-root infiltration was to blame for the sewage back-up. Id. ¶ 65; id. at 109–114. Other residents of SMH Park have experienced similar sewage back-ups in their

homes. Id. ¶¶ 66–70. These residents state that when they reported the sewage issues to Park Defendants, Park Defendants blamed the residents and refused to pay for repairs. Id. According to Plaintiffs, problems with the sewage system have not been remedied, and residents of SMH Park continue to endure sewage back-ups. Id. ¶ 72. Plaintiffs bring five causes of action against Park Defendants related to the sewage

issues. Id. ¶¶ 165–97. Specifically, Plaintiffs allege breach of contract for (1) violations of the implied covenant of habitability, id. ¶¶ 165–72, (2) violations of the Minnesota Environmental Rights Act (“MERA”), id. ¶¶ 173–80, (3) negligence, id. ¶¶ 181–88, (4) nuisance, id. ¶¶ 189–93, and (5) violations of state-law manufactured home park standards, id. ¶¶ 194–97.

Water Meter Issues For much of SMH Park’s existence, utilities were not billed separately from rent. Id. ¶ 78. That changed in May 2020, when Sartell MHP notified residents of SMH Park that SMH Park would be switching to metered utility billing. Id. ¶ 79. Park Defendants also notified residents that as of December 1, 2020, residents would be charged a monthly $2.50 “Meter Service Charge” fee, which was increased to $5.00 in August 2023. Id. ¶ 82.

Sartell MHP also began installing Neptune ProCoder 5/8 T-10 water and sewage meters (“Neptune Meters”) at each resident’s home. Id. ¶ 81. But according to Plaintiffs, the Neptune Meters have been “wildly inaccurate and inconsistent, resulting in huge invoices to SMH Park residents that are not accurate measures of their water and sewage usage.” Id. ¶ 86.

For example, Knox alleges that although her water usage was steady throughout 2020, she was charged for 3,000 gallons in the middle of 2020; 8,000 gallons in September; 11,580 gallons in October; and 15,240 gallons in November. Id.

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