KnowledgeLake, Inc. v. PFU America Group Management, Inc.

CourtDistrict Court, D. Delaware
DecidedOctober 28, 2021
Docket1:20-cv-00425
StatusUnknown

This text of KnowledgeLake, Inc. v. PFU America Group Management, Inc. (KnowledgeLake, Inc. v. PFU America Group Management, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Delaware primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
KnowledgeLake, Inc. v. PFU America Group Management, Inc., (D. Del. 2021).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF DELAWARE

KNOWLEDGELAKE, INC. : CIVIL ACTION : v. : NO. 20-425 : PFU AMERICA GROUP : MANAGEMENT, INC. :

MEMORANDUM with Findings of Fact & Conclusions of Law

KEARNEY, J. October 28, 2021

An experienced businessperson negotiating to buy back the company he once owned and managed may engage in due diligence informing him of his former company’s ongoing efforts to collect an overdue receivable from its largest customer. A businessperson knowing the facts then makes a risk/reward bet as to when he thinks the longtime customer will pay. He loses the bet if the customer pays the bill before he owns the company. He wins the bet if the customer pays after. But he cannot both take the risk with the information he has regarding the company’s consistent efforts to collect this large receivable and then later sue for breach of covenants or claim fraud when he knows exactly the company is trying to collect before closing consistent with its procedures and the customer then pays before closing. The company did not alter its practices to collect the receivable and did nothing to collect after it agreed to sell to him. But then the customer paid before he could buy back the company. He chose to buy back. He lost then and again now. After carefully evaluating the credibility of witnesses and admitted exhibits during our nonjury trial, including the acquiring businessperson’s candid admissions as to his risk/reward strategy, we today enter judgment in favor of the Defendant on the Plaintiff’s claims but decline to award fees to the Defendant. I. Findings of Fact

1. Ron Cameron founded KnowledgeLake, Inc. in 1999 as a software company interpreting documents and sorting them electronically in separate files.1 2. He served as KnowledgeLake’s Chief Executive Officer from January 2001 to October 1, 2016.2 3. Walmart has been KnowledgeLake’s largest customer for over ten years. 3 4. Walmart had an annual software maintenance agreement with KnowledgeLake.4 5. Walmart’s software maintenance agreement typically renewed February 1 and expired the following January 31 to coincide with its fiscal year.5 6. KnowledgeLake billed Walmart annually for the software maintenance agreement.6

7. KnowledgeLake billed annual recurring invoices thirty to sixty days in advance of the expiration of the previous year for most customers.7 8. KnowledgeLake had a different billing and collection process for Walmart.8 9. KnowledgeLake sent Walmart a quote. Walmart sent KnowledgeLake a purchase order. KnowledgeLake then issued an invoice.9 10. Walmart purchased services and products from KnowledgeLake aside from the annual software maintenance agreement, including application development and Level 2 support, and KnowledgeLake billed Walmart for those services with separate invoices, but at times KnowledgeLake included those services in the annual software maintenance invoice.10

11. KnowledgeLake could call Walmart’s “help line” or use online systems such as “retail link” and “Walmart’s AP solution system” to check the status of outstanding invoices.11 12. Account Manager Gary Wahlig called Walmart’s help line and used the online systems to check on outstanding payments before March 2018 and discussed outstanding invoices with Walmart at meetings before March 2018.12

13. KnowledgeLake billed Walmart for the annual software maintenance agreement with an invoice ending in an “M.”13 14. KnowledgeLake billed Walmart four invoices in 2016 ending in “M.” KnowledgeLake billed Walmart these invoices on January 12, 13, and 25, 2016. 14 15. Walmart paid three of the four invoices before the end of KnowledgeLake’s fiscal year – before March 31, 2016.15 16. KnowledgeLake billed Walmart one invoice in 2017 ending in “M” on January 31, 2017. 16 17. Walmart paid this invoice before the end of KnowledgeLake’s fiscal year – before March 31, 2017.17

Mr. Cameron sells KnowledgeLake to PFU in 2013 and leaves management in 2016. 18. Mr. Cameron sold his interest in KnowledgeLake to PFU America Group Management, Inc. in May 2013.18 19. PFU then owned 100% of KnowledgeLake’s shares.19 20. PFU retained Mr. Cameron as KnowledgeLake’s Chief Executive Officer until October 1, 2016.20 21. Mr. Cameron had no day-to-day role in running KnowledgeLake after October 1, 2016.21 22. Bernard (“Bernie”) Schweiss replaced Mr. Cameron as KnowledgeLake’s Chief

Executive Officer on or about October 1, 2016.22 23. CEO Schweiss remained KnowledgeLake’s Chief Executive Officer through the end of March 2018.23

24. CEO Schweiss accepted responsibility “for the overall business of KnowledgeLake, the financial business of KnowledgeLake, and the customer relationship business of KnowledgeLake.”24 25. While CEO Schweiss and the executive team did not typically involve themselves in collecting smaller past-due invoices, CEO Schweiss generally understood KnowledgeLake’s finances, including collecting large outstanding invoices, because he (in managing KnowledgeLake) had monthly, quarterly, and yearly financial accountability to PFU, and KnowledgeLake wanted “to get everything to present a good financial position at the end of a fiscal period, monthly, quarterly or yearly.”25 CEO Schweiss’s procedures with the Walmart account.

26. CEO Schweiss continued to require KnowledgeLake’s accounting team to bill customers and collect accounts receivable while a “Professional Services” team focused on growing the business with those customers.26 27. KnowledgeLake submitted bills to Walmart through a portal or through the mail.27 28. KnowledgeLake’s Jordan Telir and Teresa Pisciotta created invoices, and KnowledgeLake’s Dot Vigil collected Walmart’s invoices under CEO Schweiss’s management in 2018.28 29. KnowledgeLake had a standard procedure for following up on and collecting past due invoices. KnowledgeLake sent the invoice and followed up with the customer in ten to fifteen days to ensure the customer received the invoice and had no issues with it. If KnowledgeLake did not receive payment in thirty days, it would follow up with the customer and then start the standard collection process involving phone calls and emails.29

30. KnowledgeLake’s Accountant Vigil also engaged KnowledgeLake’s Professional Services team, including Account Manager Wahlig and Project Manager Marsha Moffet, to follow up with Walmart on outstanding software maintenance and application development invoices.30 31. Account Manager Wahlig, now KnowledgeLake’s director of cybersecurity, “devOps” & “IT,” served KnowledgeLake as an enterprise architect/technical account manager in March 2018.31 32. Project Manager Moffet served as KnowledgeLake’s project manager for Walmart.32 PFU’s negotiates to sell KnowledgeLake back to Mr. Cameron while collecting its receivables.

33. PFU evaluated selling KnowledgeLake to a different company in late 2017, signed a letter of intent with the company, and proceeded to due diligence with an exclusivity period.33 34. Mr. Cameron wanted to buy KnowledgeLake upon learning of PFU’s desire to sell it; his years of experience with PFU informed him PFU did not want to be a defendant in litigation and is generally risk adverse.34 35. Mr. Cameron contacted PFU’s Koichi Abe, Kenjiro Tsurumi, and Kiyoshi Hasegawa in late January 2018 to discuss purchasing KnowledgeLake back from PFU.35 36. Mr. Cameron told PFU the deal with the other company is “VERY ONE-SIDED AND VERY RISKY” and would likely result in PFU being sued.36 37. He told PFU to reconsider the sale to the other company: “If you move forward with [the other buyer] the result will be PFU paying them to own [KnowledgeLake] because they will sue PFU multiple times. As an example, their first lawsuit will be for the loss of the $900k Walmart maintenance renewal which is coming soon. Please reconsider.”37

38. At the time Mr.

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KnowledgeLake, Inc. v. PFU America Group Management, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/knowledgelake-inc-v-pfu-america-group-management-inc-ded-2021.