Klauber v. VMware, Inc.

CourtDistrict Court, D. Massachusetts
DecidedApril 20, 2022
Docket1:19-cv-12498
StatusUnknown

This text of Klauber v. VMware, Inc. (Klauber v. VMware, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Massachusetts primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Klauber v. VMware, Inc., (D. Mass. 2022).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF MASSACHUSETTS

_______________________________________ ) BRIAN KLAUBER, ) ) Plaintiff, ) Civil Action No. ) 19-12498-FDS v. ) ) VMWARE, INC, ) ) Defendant. ) _______________________________________)

MEMORANDUM AND ORDER ON DEFENDANT’S MOTION FOR SUMMARY JUDGMENT AND MOTION TO STRIKE SAYLOR, C.J. This is a case concerning the payment of an employee’s commission-based compensation. Plaintiff Brian Klauber worked for defendant VMware, Inc. in a variety of roles from 2012 until his resignation in 2019. Throughout his employment, VMware paid Klauber both a base salary and commission-based compensation. VMware provides its sales-related employees with individual commission plans that are specific to each employee’s role and responsibilities and the products for which they are responsible. Those individual plans set out commission rates and compensation targets. VMware also provides employees with more generally applicable terms and conditions that define when commissions are “earned.” For example, there are certain types of transactions as to which VMware has reserved the right to modify commissions, which it refers to as “Exception Transactions” or “Exceptional Transactions.”1 Those types of transactions generally involve deals that are extraordinarily large in nature or that involve a high degree of participation by upper management. The central dispute in this case is whether Klauber is owed certain commission-based compensation. He contends that he was not paid the full commission rates that he earned on two

different deals. VMware contends that these two deals were “Exception[al] Transactions,” and because Klauber signed off on both his personal plans and the general terms and conditions, it was acting within its rights under the contracts to modify his commissions related to those specific transactions. Klauber, however, contends that the terms of the plans are unenforceable because they violate the Massachusetts Wage Act. The complaint asserts four claims: nonpayment of wages (Count 1); breach of contract (Count 2); unjust enrichment (Count 3); and quantum meruit (Count 4). Defendant has moved for summary judgment as to all counts. Defendant has also filed a motion to strike. For the reasons set forth below, defendant’s motion to strike will be granted in

part and denied in part and defendant’s motion for summary judgment will be granted. I. Background The following facts are presented in the light most favorable to the non-moving party and are undisputed unless otherwise noted. A. Factual Background 1. Klauber’s Employment History VMware, Inc. is a computer software company that specializes in cloud networking and

1 For clarity and consistency, this Court will refer to these types of transactions as “Exceptional Transactions.” security. (Núñez Aff. ¶ 4). In July 2012, Brian Klauber began employment with VMware as a result of the

acquisition of DynamicOps, Inc. (his former employer) by VMware. (Dkt. No. 76, Ex. 1 (“Klauber Dep.”) 21-22; Compl. ¶ 4). Until approximately April 2018, he worked as a solutions consultant (later retitled to solutions engineer). (Klauber Dep. 31). As a solutions consultant, Klauber focused on the technical aspects of sales. (Id. at 31-32). He was primarily responsible for being a subject-matter expert on the products. (Id. at 32). In May 2018, Klauber became a landed global account executive at VMware. (Id. at 30-31). Ravi Kagalavadi, the Director of Global Accounts Sales Engineering, supervised Klauber in his role as a solutions consultant until approximately April 2018. (Id.; Howe Aff. Ex. 2 (“Kagalavadi Dep.”) 12-13). Richard “Rocky” Soper, the Vice President of Strategy, Planning for Global Accounts, supervised Klauber from approximately May 2018 to mid-2019 in his role

as a landed global account executive. (Id.; Howe Aff. Ex. 3 (“Soper Dep.”) 18). During his employment with VMware, VMware paid Klauber both a base salary and commission-based compensation. (Klauber Dep. 35-36). There is no dispute that VMware paid his base salary in full. (Id. at 35-36). 2. Klauber’s Acceptance of VMware’s Commission Plans VMware issues different commission plans to its commission-eligible employees. (Núñez Aff. ¶ 5; Page Aff. ¶ 7). Specifically, each employee eligible for commission compensation is issued a personal plan that is customized to their specific role and responsibility. (Id.). The personal plans include specific commission rates, compensation targets, and quotas for the specific products that fall within the scope of that employee’s territory. (Id.; Klauber

Dep. 54-56). VMware periodically modifies individual employees’ plans; when that occurs, VMware will reissue a plan (referred to as a “redeployment”). (Núñez Aff. ¶ 7; Klauber Dep. 39-40). That can occur, for example, due to changes in the products an employee is responsible for selling. (Id.). If an employee’s plan is “redeployed,” they are provided with a copy of the new plan, which they have to sign to accept. (Núñez Aff. ¶ 7; see Klauber Dep. 45-46, 53). VMware also issues overarching terms and conditions that govern each employee’s plan

and apply to commission-eligible employees across the company. (Núñez Aff. ¶¶ 6, 8; Page Aff. ¶¶ 6,8; Klauber Dep. 54-56, 81). A “redeployment” does not change the underlying terms and conditions that govern each employee’s plan. (Núñez Aff. ¶ 7). Periodically during Klauber’s employment, VMware emailed him his personal plan and a link to the general terms and conditions. (Klauber Dep. 36-38). Klauber would scroll through the terms and conditions and then e-sign to confirm acceptance of both his plan and the general terms and conditions. (Id. at 38-39; 45-46). For fiscal years 2017 through 2020, by e-signature, Klauber accepted the terms and conditions of each of his plans. (Id. at 53). It appears that he reviewed the terms and conditions at least once and possibly more, although he does not recall

when he did so. (Klauber Dep. 78-79). Klauber cannot recall an instance where he objected to or challenged the terms and conditions before accepting his plans. (Id. at 55-56, 59, 71).2 3. Relevant Provisions of VMware Plan Terms and Conditions VMware’s general terms and conditions define when commissions are earned. (Núñez Aff. ¶ 9; Page Aff. ¶ 9). Generally, commissions are earned after all of the following have occurred: (1) the participant accepted his or her plan; (2) the participant has eligible quota achievement; and (3) a plan “reconciliation” has been completed by VMware. (Núñez Aff. ¶ 9;

2 Klauber does not dispute that he never objected to the terms and conditions before accepting his plans but contends that he did dispute and complain about commission amounts VMware provided him on several occasions. (Plaintiff Statement of Material Facts (“SOF”) ¶ 17). Page Aff. ¶ 9; Plaintiff Mem. Ex. 2 (“18H2 Terms & Conditions”), Section 5.1; Plaintiff Mem. Ex. 4 (“19H2 Terms & Conditions”), Section 6.1). For example, the terms and conditions for fiscal year 2018 provide as follows: Commissions are “Earned” by Participants only after all of the following have occurred:

a) The Participant Accepted his or her Compensation Plan.

b) The Participant has eligible Quota Achievement.

c) A Plan Reconciliation, including but not limited to the review of any transactions deemed to be Exception[al] Transactions, splits, and other Adjustments, has been completed by VMware, analyzing all commissionable events, draws, Commissions paid, and factors affecting Variable Compensation. Plan Reconciliation occurs after the end of the Plan Period.

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Klauber v. VMware, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/klauber-v-vmware-inc-mad-2022.