Kitterman v. COVENTRY HEALTH CARE OF IOWA, INC.

788 F. Supp. 2d 892, 2011 U.S. Dist. LEXIS 60550, 2011 WL 2176834
CourtDistrict Court, N.D. Iowa
DecidedJune 6, 2011
DocketC 09-4046-MWB
StatusPublished

This text of 788 F. Supp. 2d 892 (Kitterman v. COVENTRY HEALTH CARE OF IOWA, INC.) is published on Counsel Stack Legal Research, covering District Court, N.D. Iowa primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Kitterman v. COVENTRY HEALTH CARE OF IOWA, INC., 788 F. Supp. 2d 892, 2011 U.S. Dist. LEXIS 60550, 2011 WL 2176834 (N.D. Iowa 2011).

Opinion

MEMORANDUM OPINION AND ORDER REGARDING REMAINING QUESTIONS ON REMAND

MARK W. BENNETT, District Judge.

TABLE OF CONTENTS

7. INTRODUCTION..........................................................894

A. Factual Background...................................................894

B. The Prior Proceedings.................................................896

C. Positions Of The Parties On Remaining Issues...........................898

77. LEGAL ANALYSIS........................................................898

A. The Effect Of An SPD..................................................899

B. The Effect Of A “Faulty” SPD..........................................901

C. What “Further Proceedings” Are Required? .............................901

777. CONCLUSION............................................................902

This judicial review action, pursuant to the Employee Retirement Income Security Act (ERISA), 29 U.S.C. § 1001 et seq., is back before me on remand from the Eighth Circuit Court of Appeals “for further proceedings.” The underlying dispute was whether the plaintiff insured was required to pay more than the $8,000 identified as the “OuWof-Pocket Maximum” for an individual for treatment from a “Non-Participating Provider.” The defendant plan administrator had declined to pay medical expenses totaling almost three times that amount, on the ground that various costs did not “apply” to the “Out-of-Pocket Maximum.” I found that the plan administrator’s denial of benefits must be reversed and that the insured’s claim for payment of all charges in excess of $8,000 must be granted. Kitterman v. Coventry Health Care of Iowa, Inc., 703 F.Supp.2d 896 (N.D.Iowa 2010). On the plan administrator’s appeal, however, the Eighth Circuit Court of Appeals reversed, holding that “OuNof-Pocket Maximum” was specifically defined in the plan as not including out-of-network charges above the out-of-network rate, and remanded “for further proceedings.” Kitterman v. Coventry Health Care of Iowa, Inc., 632 F.3d 445, 450 (8th Cir.2011). The parties have now submitted briefs on the question of what issues, if any, remain to be resolved on remand.

7. INTRODUCTION

A. Factual Background

In the fall of 2008, plaintiff Diane Kitterman 1 required treatment for ovarian cancer. Her physician referred her to the *895 Mayo Clinic in Rochester, Minnesota. She was then participating in a health insurance benefit plan (the Plan) administered by Coventry Health Care of Iowa, Inc. (Coventry). Kitterman contacted a customer service representative about her plan’s coverage and was advised that the Mayo Clinic was an “Out-of-Network” or “Non-Participating Provider,” so that her coverage would be limited to the out-of-network benefits set forth in the Plan’s Schedule of Benefits. Kitterman asserted that she also asked whether or not there were any additional charges besides the “Out-of-Pocket Maximum” for “out-of-network” coverage, but she was simply told to refer to the Plan; she was not told that she would be liable for any amount greater than the “Out-of-Pocket Maximum,” nor was “Out-of-Pocket Maximum” or any exclusions from it, defined for her. In the proceedings before me, Coventry did not dispute either the fact or content of the query or the response.

Kitterman reviewed the Schedule of Benefits in her Coventry Health Care Plan booklet, which stated that the “Oul^ofPocket Maximum” for an individual per calendar year for services from a nonparticipating provider would be $8,000, as compared to $4,000 for services from a participating provider. Kitterman asserted that the Schedule of Benefits does not state or refer to any possible additional costs on either of the first two pages, and that a blank space at the bottom of the second page “does not invite the participant to continue to turn the page.” Therefore, she decided that paying the extra $4,000 to treat her suspected ovarian cancer at the Mayo Clinic was worth the additional money, in light of her doctor’s recommendation and the avoidance of additional travel time to Iowa City, where a participating provider was located.

There is a third page to the Schedule of Benefits, however, which consists of explanations and definitions of various terms. The two entries on this third page that are most pertinent to the present action are the following:

Out-of-Network Rate — The Out-of-Network Rate is the maximum amount covered by Us for approved out-of-network services. This rate will be derived from either a Medicare based fee schedule or a percent of billed charges as determined by Us. You are responsible for Charges that exceed our Out-of-Network Rate for Non-Participating Providers. This could result in you having to pay a significant portion of your claim. Balances above the Out-of-Network Rate do NOT apply to your Out-of-Pocket Maximum. Out-of-Pocket — The Individual Out-of-Pocket Maximum is a limit on the amount You must pay out of Your pocket for specified Covered Services in a calendar year, as specified in this Schedule of Benefits. The family Out-of-Pocket Maximum is the limit on the total amount Members of the same family covered under this Agreement must pay for specified Covered Services in a calendar year. Coinsurance and Deductible amounts apply to your Out-of-Pocket Maximum. Copayments and Charges that exceed our Out-of-Network Rate for Non-Participating Providers do not apply to your Out-of-Pocket Maximum. You will be responsible for office visit copayments throughout the calendar year.

Administrative Record at 4 (emphasis in the original).

*896 Kitterman was admitted to the Mayo Clinic on September 9, 2008, and released on September 21, 2008. Upon her return home, she received a letter dated September 9, 2008, from Coventry, entitled “Authorization Notification,” concerning her anticipated treatment. This letter explained, inter alia, that because Kitterman had elected to receive treatment from a non-participating provider, “charges above the Plan’s out-of-network rate do not apply toward your out-of-pocket máximums.” Administrative Record at 83. Kitterman asserted that this letter, which she received only after she had been treated, provided the first indication that she might owe far in excess of $8,000 for her treatment at the Mayo Clinic.

Kitterman eventually received an Explanation of Benefits (EOB), Administrative Record at 108-09, indicating that the Plan paid $20,670.83 for out-of-network services, out of a total of $44,458.99, and that she was responsible for $23,788.16. Kitterman represented that she paid $8,000 to Rochester Methodist Hospital, but left the remaining $15,768.16 unpaid and accruing penalties and interest.

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788 F. Supp. 2d 892, 2011 U.S. Dist. LEXIS 60550, 2011 WL 2176834, Counsel Stack Legal Research, https://law.counselstack.com/opinion/kitterman-v-coventry-health-care-of-iowa-inc-iand-2011.