KIRWIN v. MARATHON MOVING COMPANY, INC.

CourtDistrict Court, M.D. North Carolina
DecidedSeptember 16, 2025
Docket1:23-cv-00686
StatusUnknown

This text of KIRWIN v. MARATHON MOVING COMPANY, INC. (KIRWIN v. MARATHON MOVING COMPANY, INC.) is published on Counsel Stack Legal Research, covering District Court, M.D. North Carolina primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
KIRWIN v. MARATHON MOVING COMPANY, INC., (M.D.N.C. 2025).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE MIDDLE DISTRICT OF NORTH CAROLINA

MICHAEL KIRWIN and ) AVRA SHORKEND, ) ) Plaintiffs, ) ) 1:23-cv-686 v. ) ) MARATHON MOVING COMPANY, INC., ) ) Defendant. )

MEMORANDUM OPINION AND ORDER OSTEEN, JR., District Judge Before this court is Defendant Marathon Moving Company, Inc.’s Motion to Dismiss. (Doc. 9.) Pursuant to Rule 12(b)(6) of the Federal Rules of Civil Procedure, Defendant moves to dismiss Counts Two, Three, Four, and Five of Plaintiffs Michael Kirwin and Avra Shorkend’s Amended Complaint, (Doc. 7). (Doc. 9; Doc. 10.) Defendant asserts that these state and common law claims are preempted by the Carmack Amendment. (Doc. 9 at 1.)1 This motion is ripe for adjudication. This court finds a hearing is not necessary. For the reasons stated herein, Defendant’s motion will be granted.

1 All citations in this Memorandum Opinion and Order to documents filed with the court refer to the page numbers located at the bottom right-hand corner of the documents as they appear on CM/ECF. I. FACTUAL BACKGROUND Plaintiffs are a married couple, Michael Kirwin and Avra Shorkend, who reside in Pittsburgh, Pennsylvania. (Amended Complaint (“Am. Compl.”) (Doc. 7) ¶ 1.) Defendant is Marathon Moving Company, Inc., a North Carolina corporation, (id. ¶ 2), that offers moving and storage services, (id. ¶¶ 11–14). In the spring of 2021, Plaintiffs sold their home in Greensboro, North Carolina, with the intent to move to and purchase a home in Pittsburgh, Pennsylvania. (Id. ¶ 5.) They

sought out a moving company to move their belongings out of their house in Greensboro, store them for several months, and, once they found and prepared a new house in Pittsburgh, deliver their belongings to their new address. (Id. ¶¶ 6–7.) Plaintiffs wanted their belongings stored in a climate-controlled facility. (Id. ¶ 8.) Plaintiffs vetted several moving companies, Defendant among them. (Id. ¶¶ 8–9.) Defendant’s website described its climate- controlled storage: “we have our own climate-controlled warehouse in the Greensboro, NC area, giving you the perfect spot to store your residential or commercial items,” and “staff will work with you to create a storage plan that utilizes our

own climate-controlled warehouse in the Greensboro, NC area that works with your unique needs.” (Id. ¶¶ 11–13.) When Plaintiffs contacted Defendant about their need for moving and storage services, they told Defendant’s operations manager, Randall Adkins, about their specific need for climate-controlled storage that included temperate and humidity control. (Id. ¶¶ 9–10.) Adkins assured Plaintiffs that Defendant’s climate-controlled warehouse where their belongings would be stored was controlled for temperature and humidity. (Id. ¶ 10.) Based on these representations about Defendant’s climate- controlled warehouse, Plaintiffs hired Defendant to move, store,

and deliver their household belongings. (Id. ¶¶ 15–16.) Defendant provided Plaintiffs a document, “Work Order for a Guaranteed Price” (“Work Order”), that quoted a total price of $8,846.10 for the move and storage and listed various itemized fees and language stating that ”Full Value Protection will cover up to $45,000 worth of protection.” (Id. ¶¶ 17–22; Ex. A, Work Order (Doc. 7-1).) On April 19, 2021, Defendant arrived to move Plaintiffs belongings from their house in Greensboro. (Am. Compl. (Doc. 7) ¶ 24.) At that time, none of Plaintiffs belongings were noted to be mildewed, soiled, or stained. (Id. ¶¶ 25–27.) Plaintiff Kirwin was presented and directed to sign a bill of lading

prepared by Defendant, which he signed without reading. (Id. ¶¶ 28–29.) Plaintiff Kirwin believed he was agreeing to the terms quoted in the Work Order. (Id. ¶¶ 29–30.) Defendant moved Plaintiffs belongings from the Greensboro house to storage in Defendant’s warehouse, also located in Greensboro. (Id. ¶ 32.) Plaintiffs closed on a home in Pittsburgh, Pennsylvania, in July 2021. (Id. ¶ 33.) Before moving in and having their belongings delivered, they had repairs and improvements made to the home. (Id. ¶¶ 34–35.) Defendant delivered Plaintiffs belongings to their Pittsburgh home on September 20, 2021. (Id. ¶¶ 35–36.) Plaintiffs saw that many of their belongings, which

had been in storage for around two months, were damaged. (Id. ¶ 42.) Specifically, many items were covered with “white dust,” later identified as mold. (Id.) A mover told Plaintiffs that their belongings had been stored inside, but that he did not know whether they had been in climate control. (Id. ¶ 44.) An hour after the movers had unloaded Plaintiffs’ belongings and departed, their home began to smell of mold. (Id. ¶ 47.) Plaintiffs went to stay in a hotel, where they lived for 108 days while they sought to remediate mold damage to their belongings and home. (Id. ¶¶ 48, 57–59.) They spent thousands of dollars on the remediation and had to throw away many of the belongings that Defendant had stored and transported, including

family heirlooms. (Id. ¶ 58.) Plaintiffs contacted Defendant about the mold. (Id. ¶ 49.) Tyler Kastle and Randall Atkins, Defendant’s owners, told them that the term “climate-controlled” meant only that the space was heated, and that “we don’t have the best climate control. It sucks.” (Id. ¶¶ 52–53.) In a written statement, (Ex. D (Doc. 7- 4)), submitted in response to a consumer complaint Plaintiffs filed with the North Carolina Department of Justice, Defendant stated that “moisture got in [to Defendant’s warehouse] and left mold on some of [Plaintiffs’] items” when they were stored

there. (Id.; Am. Compl. (Doc. 7) ¶¶ 55–56.) II. PROCEDURAL HISTORY Plaintiffs initiated this action before the Superior Court of Guilford County, North Carolina, on July 10, 2023. (Notice of Removal to Federal Court (Doc. 1) ¶ 1.) Defendant removed to federal court on August 14, 2023, on the basis of federal question jurisdiction under 28 U.S.C. § 1331 and supplemental jurisdiction under 28 U.S.C. § 1367. (Id. ¶ 5.) On September 8, 2023, Plaintiffs filed an Amended Complaint, (Am. Compl. (Doc. 7)), alleging five causes of action: (1) liability under the Carmack Amendment, 49 U.S.C. § 14706, (id. ¶¶ 60–68); (2) fraud, (id. ¶¶ 69–79); (3) negligent misrepresentation, (id. ¶¶ 80–88);

(4) breach of contract, (id. ¶¶ 89–92); and (5) unfair and deceptive trade practices, N.C. Gen. Stat. § 75-1.1, (id. ¶¶ 93– 98). On September 29, 2023, Defendant filed an Answer, (Def.’s Answer to Pls.’ Am. Compl. (“Answer”) (Doc. 8)), raising the defense of failure to state a claim pursuant to Fed. R. Civ. P. 12(b)(6), (id. at 1). On the same day, Defendant filed the instant Motion to Dismiss, (Mot. to Dismiss (“MTD”) (Doc. 9), and a memorandum in support of its motion, (Mem. of Law in Supp. of Def.’s Mot. to Dismiss (“Def.’s Br.”) (Doc. 10)). Plaintiffs filed a response to Defendant’s motion on November 3, 2023, (Pls.’ Resp. in Opp’n to Def.’s Mot. to Dismiss (“Pls.’ Resp.”)

(Doc. 12)), and Defendant filed a reply, (Def.’s Reply in Supp. of its Mot. to Dismiss (“Def.’s Reply”) (Doc. 14)). III. STANDARD OF REVIEW “To survive a motion to dismiss, a complaint must contain sufficient factual matter, accepted as true, to ‘state a claim to relief that is plausible on its face.’” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (quoting Bell Atl. Corp. v.

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