KING v. VERIZON NEW JERSEY, INC.

CourtDistrict Court, D. New Jersey
DecidedAugust 27, 2024
Docket1:21-cv-11226
StatusUnknown

This text of KING v. VERIZON NEW JERSEY, INC. (KING v. VERIZON NEW JERSEY, INC.) is published on Counsel Stack Legal Research, covering District Court, D. New Jersey primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
KING v. VERIZON NEW JERSEY, INC., (D.N.J. 2024).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF NEW JERSEY CAMDEN VICINAGE

GLENN KING,

Plaintiff, Civil No. 21-11226 (RMB) (MJS) v. OPINION VERIZON NEW JERSEY INC., et al.,

Defendants.

RENÉE MARIE BUMB, Chief United States District Judge:

Defendant Verizon New Jersey Inc. (Verizon) moves for summary judgment, asking the Court to enter judgment on pro se Plaintiff Glenn King’s (King) claims under the Fair Debt Collection Practices Act (FDCPA), 15 U.S.C. § 1692 et seq., and the Fair Credit Reporting Act, (FCRA), 15 U.S.C. § 1681 et seq., and his state-law claims for breach of contract and harassment (Docket No. 59). Verizon contends those federal claims fail either because the statute is inapplicable here, or King has no evidence Verizon violated them. Likewise, Verizon argues King’s state-law claims fail because he cannot show Verizon breached any agreement with him. Having reviewed Verizon’s moving papers and supporting evidence, King’s opposition to the motion and his Complaint, as well as the record, the Court GRANTS Verizon’s summary judgment motion on King’s FDCPA and FCRA claims, and dismisses them with prejudice. The Court declines to exercise supplemental jurisdiction over King’s remaining state-law claims and remands them to New Jersey state court. I. BACKGROUND A. The FiOS Bundle King had been a Verizon customer for years. In April 2011, King upgraded his existing telephone service to a FiOS “bundled” package that included FiOS telephone, internet, and

high-definition television service (the FiOS Bundle). [Verizon’s Statement of Undisputed Material Facts (SOMF) ¶¶ 1-2 (Docket No. 59-1).] When King upgraded to the FiOS Bundle, he agreed to “Verizon FiOS TV Terms of Service.” [Id. ¶ 21; see also Decl. of Merly Friedman ¶ 14 (Friedman Decl.) (Docket No. 59-4).] Verizon’s billing statements notified King that the “FiOS TV Terms of Service” governed his service with Verizon. [Friedman Decl. ¶ 6, Ex. B (September 2016 billing statement addressed to King stating, “Please note your service is governed by the Fios TV Terms of Service, found at Verizon.com/Terms.”).] Those Terms of Service required King to, among other things, pay the outstanding balance “in full each month[]” and return Verizon’s equipment to Verizon on termination of the FiOS Bundle

service, or otherwise, Verizon would charge an equipment fee. [Id. ¶ 14, Ex. E, ¶¶ 9(b), 11(g); see also SOMF ¶¶ 23-25.] Verizon provided the FiOS Bundle to King for about six years, and King never complained about his service or reported any billing problems to Verizon during that time. [SOMF ¶¶ 3-4, 17.] From September 2016 to May 2017, King failed to make timely payments for the FiOS Bundle. [Id. ¶ 5.] As a result, Verizon suspended King’s FiOS Bundle service in April 2017, and “ultimately suspended and cancelled” it “in May 2017.” [Id. ¶ 6.] After cancelling King’s service, Verizon issued a billing statement to King notifying him “that he was responsible for returning the HD DVR and three HD Set-Top Boxes . . . undamaged to

Verizon within 30 days or [King] would be charge for the equipment.” [Id. ¶ 8.] King never returned Verizon’s equipment and failed to pay the remaining balance owed for the FiOS Bundle. [Id. ¶ 9.] In June 2017, Verizon issued King a bill totaling about $1,250 for the remaining balance owed on his account, the cost of the unreturned equipment, and taxes and fees. [Id. ¶ 10.] King neither paid Verizon the $1,250 nor returned the

equipment. [Id. ¶ 11.] Verizon eventually closed King’s account and reported him to a credit reporting agency. [Id. ¶ 12.] B. King’s Billing Dispute with Verizon Over a year after Verizon closed his account, King contacted Verizon claiming it billed him for services he never received. [Id. ¶ 13.] Verizon’s records confirmed King’s account was past due and he had not returned its equipment. [Id. ¶ 14.] King contacted Verizon again, asserting Verizon double-billed him “the entire time” he had the FiOS Bundle. [Id. ¶ 15.] King confirmed he had Verizon’s equipment, but he would not return it until Verizon corrected the “billing issues.” [Id.] Verizon’s records reveal that King never reported “any double billing or any technical issues with Verizon’s services or products during the life of [his] Account from April 2011 to May 2017.” [Id. ¶ 17.] Verizon notified King that if he

returned its equipment, Verizon could issue an adjustment on his outstanding balance. [Id. ¶ 18.] But King has not returned the equipment. [Id. ¶ 19.] “Verizon has not received any Automated Credit Dispute Verification forms . . . from any consumer credit reporting agency” about King’s account with Verizon. [Id. ¶ 20.] C. King’s Lawsuit

In February 2021, King sued Verizon in New Jersey state court, claiming Verizon breached its contract with him, and violated FDCPA and FCRA. [Notice of Removal ¶¶ 6-7, Ex. A (Compl.) (Docket No. 1-2).] King claims he contracted with Verizon by which Verizon would “supply High Definition television” for his home. [Compl. ¶ 1.] King asserts Verizon “failed to supply its services as represented and contracted” for about four years. [Id.] King alleges he paid for services that Verizon never supplied, and Verizon “double billed” him. [Id. ¶ 2.] King also alleges that Verizon’s “agents for collection” contacted him about the amounts

owed, “thereby misusing the collection service.” [Id. ¶ 3.] And he claims that Verizon “misused the credit reporting system” by wrongfully reporting him “as being in default and owing [Verizon] some $1249.00[.]” [Id. ¶ 4.] King asserts he learned of the negative credit reporting when he tried to obtain credit to buy a car. [Id.] According to King, the negative credit report has caused him “additional charges.” [Id.] King accuses Verizon of harassment. [Id. ¶¶ 31-32.] He seeks statutory and emotional distress damages. [Id. ¶¶ 20-21, 23-24, 27-29.] Verizon removed this action here based on federal question jurisdiction. [Notice of Removal ¶ 5.] It now moves for summary judgment. [Docket No. 59.]

II. THE PARTIES’ ARGUMENTS Verizon argues King’s breach of contract and statutory claims fail. [Verizon Mem. of Law in Supp. of Mot. for Summ. J. 9-15 (Verizon Br.) (Docket No. 59-2).] Starting with King’s contract claim, Verizon argues King cannot show Verizon breached its agreement with him. [Id. at 9-11.] Verizon contends King never complained about service or billing issues during the six years Verizon provided the FiOS Bundle. [Id. at 10.] Verizon explains King first raised billing or service complaints almost a year-and-a-half after Verizon terminated his account. [Id.] Verizon also argues King’s contract claim fails because the record shows King did not live up to his contractual obligations. [Id. at 10-11.] Verizon points to King’s failure

to make timely payments and return its equipment as the Terms of Service required. [Id.] Given King’s breach of the Terms of Service, Verizon contends King’s breach of contract claim fails. [Id. at 11.] Turning to King’s FDCPA claim, Verizon contends that statute is inapplicable here. [Id. at 12-13.] Verizon contends it’s not a debt collector under FDCPA. [Id. at 12.] Verizon

asserts it is an original creditor and explains the FDCPA does not apply to original creditors trying to collect debts owed to themselves. [Id.] So, Verizon argues King’s FDCPA claim fails as a matter of law. [Id. at 13.] For King’s FCRA claim, Verizon asserts King can only prevail on that claim if he shows he sent a notice of disputed information on a credit report to a consumer reporting agency and that agency, in turn, sent notice to Verizon about King’s dispute. [Id. at 13 (citing Henderson v.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Barefoot Architect, Inc. v. Bunge
632 F.3d 822 (Third Circuit, 2011)
Chiang v. Verizon New England, Inc.
595 F.3d 26 (First Circuit, 2010)
Simmsparris v. Countrywide Financial Corp.
652 F.3d 355 (Third Circuit, 2011)
Perry v. Stewart Title Co.
756 F.2d 1197 (Fifth Circuit, 1985)
Kim Brown v. Wal-Mart Stores, Inc.
507 F. App'x 543 (Sixth Circuit, 2012)
Jordan v. Allgroup Wheaton
218 F. Supp. 2d 643 (D. New Jersey, 2002)
Edward Seamans v. Temple University
744 F.3d 853 (Third Circuit, 2014)
Byron Halsey v. Frank Pfeiffer
750 F.3d 273 (Third Circuit, 2014)
Willis v. Capital One Corp.
611 F. App'x 500 (Tenth Circuit, 2015)
Paula Jensen v. Pressler & Pressler
791 F.3d 413 (Third Circuit, 2015)
Borough of West Mifflin v. Lancaster
45 F.3d 780 (Third Circuit, 1995)
Henson v. Santander Consumer USA Inc.
582 U.S. 79 (Supreme Court, 2017)
James Tepper v. Amos Financial LLC
898 F.3d 364 (Third Circuit, 2018)
Robert W. Mauthe, M.D. P.C. v. Optum, Inc.
925 F.3d 129 (Third Circuit, 2019)
North Sound Capital LLC v. Merck & Co Inc
938 F.3d 482 (Third Circuit, 2019)
Candace Moyer v. Patenaude & Felix
991 F.3d 466 (Third Circuit, 2021)
Barbato v. Greystone Alliance, LLC
916 F.3d 260 (Third Circuit, 2019)
Glazewski v. Corzine
385 F. App'x 83 (Third Circuit, 2010)

Cite This Page — Counsel Stack

Bluebook (online)
KING v. VERIZON NEW JERSEY, INC., Counsel Stack Legal Research, https://law.counselstack.com/opinion/king-v-verizon-new-jersey-inc-njd-2024.