Kimpson v. Lakeview Loan Servicing, LLC

CourtUnited States Bankruptcy Court, E.D. Tennessee
DecidedJune 16, 2025
Docket1:24-ap-01016
StatusUnknown

This text of Kimpson v. Lakeview Loan Servicing, LLC (Kimpson v. Lakeview Loan Servicing, LLC) is published on Counsel Stack Legal Research, covering United States Bankruptcy Court, E.D. Tennessee primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Kimpson v. Lakeview Loan Servicing, LLC, (Tenn. 2025).

Opinion

AE BANKRO oy wy * LUST = OF oy SIGNED this 16th day of June, 2025

[ected W Wats bury Nicholas W. Whittenburg UNITED STATES BANKRUPTCY JUDGE

IN THE UNITED STATES BANKRUPTCY COURT FOR THE EASTERN DISTRICT OF TENNESSEE SOUTHERN DIVISION

In re ) ) Patricia Hagan Kimpson ) No. 1:23-bk-12773-NWW ) Chapter 13 Debtor )

) Patricia Hagan Kimspon ) ) Plaintiff ) ) ) Adv. No. 1:24-ap-01016-NWW ) Lakeview Loan Servicing, LLC ) and Flagstar Bank, N.A. ) ) Defendants )

MEMORANDUM In the complaint initiating this adversary proceeding, the debtor plaintiff objects to the loan servicer and the mortgage creditor defendants’ Proof of Claim #8 in the amount of $110,458.74,

including a $35,829.73 arrearage, which plaintiff argues is the result of the defendants’ wrongful acts. The alleged wrongful acts serve not only as the basis for plaintiff’s objection to claim, but also for the following claims for relief: breach of contract, intentional and/or negligent misrepresentation, negligence, violations of the Truth in Lending Act (“TILA”), and violations of the Federal Debt

Collections Practices Act (“FDCPA”). The defendants deny the allegations and contend the plaintiff’s failure to timely complete loan modification documents resulted in the contested arrears and prevented the formation of a valid contract. Jurisdiction is proper in this court. 28 U.S.C. § 1334(b). This adversary proceeding is a core proceeding. 28 U.S.C. § 157(b)(2)(H). Currently before the court is the motion for summary judgment filed by defendants’ Flagstar Bank, N.A. (hereinafter, “Flagstar”) and Lakeview Loan Servicing, LLC (hereinafter “Lakeview”) and the plaintiff’s response in opposition. Resolution of the summary judgment motion requires the court to answer the following questions: 1) Is there a genuine factual dispute concerning whether the parties entered into a loan

modification agreement; 2) Is there a genuine factual dispute concerning whether the defendants intentionally or negligently made misrepresentations of fact; and 3) Whether the defendants, as a mortgage creditor assignee and servicer, respectively, are subject to the claims for negligence, violations of TILA, and violations of FDCPA. Having considered the motions, supporting briefs, and statements of undisputed material facts and responses, the court will grant the defendants’ motion in part as to the counts of intentional misrepresentation, negligence, and violations of the FDCPA. The court will deny defendants’ motion

- 2 of 16 - in part as to the breach of contract and negligent misrepresentation counts. For reasons outlined below, the court will also dismiss the TILA claim. I. Background Plaintiff (hereinafter “Kimpson”) purchased her Charleston, Tennessee home in October of

2011, before she was married. The thirty-year mortgage agreement was made between lender, Home Savings of America, and Kimpson, who at the time, was legally, “Patricia Davis.” Flagstar began servicing the loan on July 3, 2018, and continues to service the loan today. Kimpson was current on her mortgage payments for nine years, but then lost her job in the wake of the COVID-19 pandemic in 2020. Like many homeowners during the pandemic, Kimpson applied for and received a six-month forbearance, during which time her monthly payments of $499.29 were stayed but continued to accrue. In March of 2021, Kimpson was granted another six-month forbearance because she still had not found work. The mortgage was then assigned to Lakeview on September

8, 2021, and Kimpson applied in May of 2022 for a loan modification to subsume the mortgage arrearage payments that had accrued while the loan was in forbearance. Prior to the completion of that loan modification application, Kimpson received eight letters from Flagstar. Half of the letters merely stated the application was incomplete, while the other half listed the missing documents. The letter dated November 10, 2021, requests plaintiff to supply nine documents (including 30-day pay stubs, a hardship letter, proof of other earned income, unemployment income, etc.). The letter dated February 18, 2022, lists six missing items, including a benefit award letter and bank statements (not previously requested). The letter dated July 14, 2022, requests six items, including proof of name change, borrower assistance form, and letter of

explanation (not previously requested). The final two letters, dated September 8, 2022 and - 3 of 16 - December 16, 2022, list only two items needed, including a hardship letter and a proof of other earned income. The court does not know whether or not Kimpson provided all of the requested documents, but in any case, she received a loan modification approval letter on January 26, 2023. The letter approved Kimpson for participation in a trial modification plan. The approval

letter states that acceptance of the trial plan agreement occurs once the first trial payment is made, which Kimpson made in March of 2023. Paragraph 1 of the trial plan agreement outlines three trial payments of $1,045.24/each to be made on the first day of March, April, and May respectively. The agreement states, “After successful completion of the Trial Plan, you must continue to make payments in the amount of $1,045.24, due on the 1st of the month, until you receive confirmation that the loan is permanently modified.” Paragraph 4 of the agreement lists the conditions to obtain a permanent loan modification as: (1) returning permanent loan modification documents on time, fully executed, and free of error(s); (2) providing a clear and marketable title, without encumbrances that prohibit a modification; (3) continuing to make timely payments at the Trial Plan payment amount

until permanent modification; and (4) clearing any other required condition(s) precedent to closing the permanent modification.” Paragraph 5 of the agreement states that if the terms of the trial plan are not met, it is considered broken and foreclosure proceedings may start or continue. Kimpson made her three trial plan payments without incident. In June of 2023, however, her fourth trial payment was rejected and she was informed that her account was locked. Kimpson spoke with a Flagstar representative named “Naudia”, who told her the company needed Kimpson to provide name change documentation. Naudia assured Kimpson she would not have to start the application process over, but could sign exact copies of previously submitted documents using her

married name. Kimpson contends none of the letters she received during this time requested name - 4 of 16 - change information. Less than week later, Kimpson received a notice from Flagstar informing her that her modification application had been closed. The next day, on June 13, 2023, Kimpson received another letter from Flagstar indicating they were happy to comply with her request for a legal name change, though Kimpson states she did not request the name change. Meanwhile, in July

and August, Kimpson attempted to make payments by phone but they were not accepted. On August 7, 2023, Flagstar informed Kimpson that her name change information was complete. In September of 2023, Flagstar advised that a new loan modification application was needed because of Kimpson’s delays and her failure to make trial payments for the three preceding months. Kimpson asked to speak with Naudia, but was instead referred to Darlene Hines, an early- stage delinquency foreclosure supervisor, whom Kimpson claims was never available. On September 15, 2023, Kimpson received notice by mail that her application would not be evaluated because a foreclosure had been scheduled.

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Kimpson v. Lakeview Loan Servicing, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/kimpson-v-lakeview-loan-servicing-llc-tneb-2025.