Kim v. McDonald's USA, LLC

CourtDistrict Court, N.D. Illinois
DecidedSeptember 27, 2022
Docket1:21-cv-05287
StatusUnknown

This text of Kim v. McDonald's USA, LLC (Kim v. McDonald's USA, LLC) is published on Counsel Stack Legal Research, covering District Court, N.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Kim v. McDonald's USA, LLC, (N.D. Ill. 2022).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION

JEONG-SU KIM, HUE-SOUNG JUN, ) and JONG MIN LEE on behalf of ) themselves and all others similarly ) situated, ) ) Plaintiff, ) Case No. 21-cv-05287 ) v. ) ) McDONALD’S USA, LLC, a Delaware ) limited liability company, and ) Judge John Robert Blakey McDONALD’S CORPORATION, ) a Delaware corporation, ) ) Defendants. )

MEMORANDUM OPINION AND ORDER In this putative class action, Plaintiffs Jeong-Su Kim, Hue-Soung Jun, and Jong Min Lee assert claims against Defendants McDonald’s USA, LLC and McDonald’s Corporation for violating the Illinois Consumer Fraud Act (“ICFA”), 815 ILCS 505/1 et seq., the Illinois Deceptive Trade Practices Act (“IDTPA”), 815 ILCS 510/1 et seq., and the Republic of Korea’s Personal Information Protection Act (“PIPA”), alleging that Defendants’ negligence and misrepresentation that Plaintiffs’ personal information would be encrypted led to the theft of Plaintiffs’ names, email addresses, and street addresses from a database maintained by Defendants. Pursuant to Federal Rules of Civil Procedure 12(b)(1) and 12(b)(6), McDonald’s now moves to dismiss [18] Plaintiffs’ three-count complaint [1] in its entirety for lack of Article III standing and for failure to state a claim. For the reasons explained below, the Court grants Defendants’ motion based upon a lack of Article III standing. I. Factual Allegations

A. The McDelivery App The Court takes the following facts from Plaintiffs’ complaint, [1], and assumes them to be true for purposes of Defendants’ motion to dismiss. McDonald’s USA, LLC is a wholly owned subsidiary of Defendant McDonald’s Corporation, which is incorporated in Delaware and has its principal place of business in Illinois. [1] ¶¶ 17, 18. Plaintiffs Jeong-Su Kim, Hue-Soung Jun, and Jong Min Lee,

all of whom are residents of the Republic of Korea, used their personal information to register for an account (“McDelivery”) with Defendants that would allow them to place delivery orders through Defendants’ mobile app and Defendants’ website. Id. ¶¶ 14, 15, 16, 56. To register for delivery orders on McDelivery, Plaintiffs were required to provide their addresses, email addresses, and cell phone numbers. Id. ¶ 57. As part of the registration process, Defendants required users to agree to Defendants’ terms

and conditions, including their privacy policies. Id. ¶¶ 58, 94. To cater to both Koreans and non-Koreans living in Korea, the registration process for McDelivery is available in both Korean and English. Id. ¶ 59. The Korean language version of the privacy policy notifies users that their personal information—names, phone numbers, passwords, and email and delivery addresses—would be encrypted and secured when it is transmitted to Defendants in Illinois as well as to Amazon Web Services. Id. ¶ 60. Additionally, the privacy policy represents to its users that their personal information would be destroyed after one year of non-use. Id. ¶¶ 77, 97. B. The Data Breach

On April 15, 2021, unknown third-party hackers stole McDelivery users’ delivery addresses, phone numbers, and email addresses. Id. ¶ 1. Defendants delayed nearly two months in notifying their customers of the data breach. Id. ¶ 74. On June 13, 2021, Defendants published a notice on their webpage stating that unauthorized individuals obtained a file containing the email addresses, phone numbers, and physical addresses of their McDelivery customers. [1] ¶ 27. In the

notice, Defendants stated that they had inspected their vulnerable servers and implemented security measures after learning of the data breach but advised the public to be cautious of phishing attempts and email solicitations from entities impersonating Defendants. Id. The notice reminded the public that Defendants do not request credit card and other financial information through phone or email and informed the public of a website where customers could confirm whether the data breach had compromised their personal information. Id.

On June 19, 2021, Defendants distributed an email to individual customers affected by the data breach containing the same information in the public notice, as well as an apology for their delay in identifying and notifying the individual customers of the data breach. Id. ¶ 28. The customers affected by the McDelivery data breach included not just Korean citizens but also U.S. citizens and individuals who were living in or visiting the Republic of Korea, the Republic of China, South Africa, and Russia. Id. ¶ 29. Plaintiffs Kim, Jun, and Lee learned from media outlets that their personal

information was stolen in the data breach. Id. ¶¶ 14, 15, 16. Plaintiff Kim experienced an exponential increase in the amount of unwanted spam emails after the data breach and contacted McDonald’s customer service. Id. ¶ 14. In response to Kim, McDonald’s stated that it had strengthened its security measures but was unable to confirm whether Kim’s personal information was encrypted or secured when it was transferred to McDonald’s servers. Id. ¶ 14, 61.

Plaintiff Jun has received frequent notifications of unauthorized attempts to login to his email account from Japan. Id. ¶ 15. Additionally, even though Jun’s McDelivery account should have been deleted after a year of non-use, McDonald’s informed him that “due to a serious internal error,” his personal information had in fact been leaked during the data breach. Id. ¶¶ 15, 98–99, 107–08, 132. As a result, Jun spent time filing a police report regarding the data breach and in dealing with the unauthorized login attempts into his email account. Id. ¶ 15.

On August 13, 2021, four months after the data breach, Plaintiff Lee received an email entitled “Your Smartphone,” which informed Lee that “a website with his account . . . was hacked” and, as a result, the sender of the email was able to access Lee’s password and “cloud storage.” [1] ¶ 50. The email also informed Lee that the author of the email obtained Lee’s “very personal and inappropriate” files and threatened to release these files to Lee’s friends and colleagues unless Lee clicked on a link in the email and wired $1,700. [1] ¶¶ 51–54. Plaintiffs allege that, due to Defendants’ failure to adequately safeguard and

protect the “file” containing Plaintiffs’ personal information, cybercriminals accessed, obtained, and used their personal information without authorization and invaded Plaintiffs’ privacy. Id. ¶ 36. Further, Plaintiffs contend that, as a direct and proximate cause of the data breach, hackers may use that information to conduct phishing schemes against Plaintiffs, which are prevalent in Korea where Plaintiffs reside. Id. ¶¶ 45, 49. As alleged in the complaint, “phishing” is the practice of sending

emails or text messages, purportedly from reputable companies or individuals, to induce the recipients into revealing personal information such as passwords and credit card numbers. Id. ¶¶ 6 n.1, 46. Since the data breach, Defendants have not offered Plaintiffs any compensation or direct personal protection from the data breach (such as the means to prevent phishing scams and identity theft insurance). Id. ¶ 67. On October 5, 2021, Plaintiffs filed suit in this Court asserting claims against Defendants for violations of Illinois’ Consumer Fraud and Deceptive Business

Practices Act, 815 ILCS 505/et seq., Illinois’ Uniform Deceptive Trade Practices Act, 815 ILCS 510/et seq., and the Republic of Korea’s Personal Information Privacy Act. [1] ¶¶ 91–101, 102–116, 117–137.

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Kim v. McDonald's USA, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/kim-v-mcdonalds-usa-llc-ilnd-2022.