CHAFIN, Judge.
Appellant Kepa, Inc. challenges the ruling by the Circuit Court of Montgomery County upholding the Virginia Depart[699]*699ment of Health’s determination that She-Sha Café and Hookah Lounge is not exempt from compliance with the regulations of the Virginia Indoor Clean Air Act. For the reasons that follow, we affirm the circuit court’s ruling.
BACKGROUND
Appellant owns and operates She-Sha Café and Hookah Lounge (“She-Sha”) in Blacksburg, Virginia. She-Sha has been in operation since 2003 and sells flavored tobacco products for its customers to use on the premises by smoking the tobacco through a hookah.1 Customers may purchase the tobacco for off-premises use as well. In addition to the hookah-related transactions, She-Sha offers customers a menu of food and beverage items. The Town of Blacksburg issued She-Sha a business license based on a December 2, 2009 application listing the business as a “restaurant and retail tobacco store.” She-Sha holds a valid permit from the Virginia Department of Health (“the Department”) as a full service restaurant. She-Sha is also licensed by the Commonwealth of Virginia Department of Taxation as an “Other Tobacco Products Retailer.”
On January 22, 2010, the Department received a complaint claiming that She-Sha was allowing patrons to smoke within its establishment in violation of the Virginia Indoor Clean Air Act (“VICAA”). On January 27, 2010, in a Food Establishment Evaluation Report (“the report”), She-Sha was cited by the Department for two noncritical violations of the VICAA: an individual was smoking in the building and the facility failed to post “no smoking” signs.2
To contest the violations, appellant requested an informal fact finding hearing, which was held on March 22, 2010. By [700]*700letter dated July 8, 2010, the Department upheld its determination that She-Sha was “properly labeled as a restaurant and that ... none of [the exceptions to VICAA] apply to SheSha.” The letter noted that a restaurant under VICAA is “any place where food is served,” and the term “shall include any bar or lounge area that is part of such restaurant.” It also noted that the smoking ban applies to hookah use, as it involves “the carrying or holding of any lighted pipe ... or any other lighted smoking equipment, or the lighting, inhaling, or exhaling of smoke [from] a pipe.... ” In conclusion, the Department found that She-Sha was a restaurant because it served food, and even if the hookah lounge was considered a bar or lounge area, the VICAA expressly subjected such areas to its terms.
Appellant then requested a formal adjudicatory hearing. Appellant also renewed its request for a summary case decision by the Department pursuant to Code § 2.2-4020.1.3 In its request, appellant stipulated that She-Sha was a restaurant as defined in the VICAA. By letter dated October 12, 2010, the State Health Commissioner informed appellant that a summary case decision was inappropriate at that time, but the Department would consolidate the summary case decision proceeding with the formal hearing appellant had requested.
The formal hearing was conducted on March 15, 2011. On May 19, 2011, the hearing officer recommended nine findings of fact and conclusions of law. The Department issued its case decision on June 17, 2011, in which the Health Commissioner adopted the hearing officer’s recommendations. The case decision upheld the violations noted in the report and stated that She-Sha is a restaurant subject to the regulations of the VICAA.
Appellant petitioned the Circuit Court of Montgomery County on August 12, 2011 for an appeal of the Department’s final decision in accordance with Code §§ 2.2-4026 and 2.2-[701]*7014027. Upon consideration of the pleadings and argument of the parties, the circuit court found that the Department made no error of law and dismissed the appeal with prejudice. The court opined that it believed She-Sha should be exempt from the VICAA, but that the statute as written does not allow for its exemption. Appellant now challenges the circuit court’s ruling.
I. ANALYSIS
The issue on appeal is whether She-Sha is exempt from complying with the restaurant smoking ban contained in the VICAA. Appellant argues that the circuit court erred in upholding the Department’s case decision because She-Sha is a retail tobacco store and the applicability provisions of the VICAA exempt retail tobacco stores from regulation by the other provisions within the Act. The Department maintains that even if She-Sha is a retail tobacco store, it is also a restaurant and the VICAA prohibits smoking in restaurants. The Department also contends that the VICAA provides express exemptions to the restaurant smoking ban, none of which apply to She-Sha.
The Virginia Administrative Process Act (“VAPA”) authorizes judicial review of agency decisions. See Code § 2.2-4027. Under settled principles, the burden is upon the party appealing such a decision to demonstrate error. Avante at Roanoke v. Finnerty, 56 Va.App. 190, 197, 692 S.E.2d 277, 280 (2010); Carter v. Gordon, 28 Va.App. 133, 141, 502 S.E.2d 697, 700-01 (1998). “Our review is limited to determining (1) ‘[wjhether the agency acted in accordance with law;’ (2) ‘[wjhether the agency made a procedural error which was not harmless error;’ and (3) ‘[wjhether the agency had sufficient evidential support for its findings of fact.’ ” Avante at Roanoke, 56 Va.App. at 197, 692 S.E.2d at 280 (quoting Johnston-Willis, Ltd. v. Kenley, 6 Va.App. 231, 242, 369 S.E.2d 1, 7 (1988)).
The reviewing court must determine “ ‘whether substantial evidence exists in the agency record to support the [702]*702agency’s decision. The reviewing court may reject the agency’s findings of fact only if, considering the record as a whole, a reasonable mind would necessarily come to a different conclusion.’ ” John Doe v. Virginia Bd. of Dentistry, 52 Va.App. 166, 175, 662 S.E.2d 99, 103 (2008) (quoting Johnston-Willis, Ltd., 6 Va.App. at 242, 369 S.E.2d at 7). See Virginia Real Estate Comm’n v. Bias, 226 Va. 264, 269, 308 S.E.2d 123, 125 (1983) (“The phrase ‘substantial evidence’ refers to ‘such relevant evidence as a reasonable mind might accept as adequate to support a conclusion.’ ” (quoting Consolidated Edison Co. v. NLRB, 305 U.S. 197, 229, 59 S.Ct. 206, 217, 83 L.Ed. 126 (1938))).
On appeal from an agency’s determination of law, “where the question involves an interpretation which is within the specialized competence of the agency and the agency has been entrusted with wide discretion by the General Assembly, the agency’s decision is entitled to special weight in the courtsf, and] ... ‘judicial interference is permissible only for relief against arbitrary or capricious action that constitutes a clear abuse of delegated discretion.’ ”
Evelyn v. Commonwealth, 46 Va.App.
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CHAFIN, Judge.
Appellant Kepa, Inc. challenges the ruling by the Circuit Court of Montgomery County upholding the Virginia Depart[699]*699ment of Health’s determination that She-Sha Café and Hookah Lounge is not exempt from compliance with the regulations of the Virginia Indoor Clean Air Act. For the reasons that follow, we affirm the circuit court’s ruling.
BACKGROUND
Appellant owns and operates She-Sha Café and Hookah Lounge (“She-Sha”) in Blacksburg, Virginia. She-Sha has been in operation since 2003 and sells flavored tobacco products for its customers to use on the premises by smoking the tobacco through a hookah.1 Customers may purchase the tobacco for off-premises use as well. In addition to the hookah-related transactions, She-Sha offers customers a menu of food and beverage items. The Town of Blacksburg issued She-Sha a business license based on a December 2, 2009 application listing the business as a “restaurant and retail tobacco store.” She-Sha holds a valid permit from the Virginia Department of Health (“the Department”) as a full service restaurant. She-Sha is also licensed by the Commonwealth of Virginia Department of Taxation as an “Other Tobacco Products Retailer.”
On January 22, 2010, the Department received a complaint claiming that She-Sha was allowing patrons to smoke within its establishment in violation of the Virginia Indoor Clean Air Act (“VICAA”). On January 27, 2010, in a Food Establishment Evaluation Report (“the report”), She-Sha was cited by the Department for two noncritical violations of the VICAA: an individual was smoking in the building and the facility failed to post “no smoking” signs.2
To contest the violations, appellant requested an informal fact finding hearing, which was held on March 22, 2010. By [700]*700letter dated July 8, 2010, the Department upheld its determination that She-Sha was “properly labeled as a restaurant and that ... none of [the exceptions to VICAA] apply to SheSha.” The letter noted that a restaurant under VICAA is “any place where food is served,” and the term “shall include any bar or lounge area that is part of such restaurant.” It also noted that the smoking ban applies to hookah use, as it involves “the carrying or holding of any lighted pipe ... or any other lighted smoking equipment, or the lighting, inhaling, or exhaling of smoke [from] a pipe.... ” In conclusion, the Department found that She-Sha was a restaurant because it served food, and even if the hookah lounge was considered a bar or lounge area, the VICAA expressly subjected such areas to its terms.
Appellant then requested a formal adjudicatory hearing. Appellant also renewed its request for a summary case decision by the Department pursuant to Code § 2.2-4020.1.3 In its request, appellant stipulated that She-Sha was a restaurant as defined in the VICAA. By letter dated October 12, 2010, the State Health Commissioner informed appellant that a summary case decision was inappropriate at that time, but the Department would consolidate the summary case decision proceeding with the formal hearing appellant had requested.
The formal hearing was conducted on March 15, 2011. On May 19, 2011, the hearing officer recommended nine findings of fact and conclusions of law. The Department issued its case decision on June 17, 2011, in which the Health Commissioner adopted the hearing officer’s recommendations. The case decision upheld the violations noted in the report and stated that She-Sha is a restaurant subject to the regulations of the VICAA.
Appellant petitioned the Circuit Court of Montgomery County on August 12, 2011 for an appeal of the Department’s final decision in accordance with Code §§ 2.2-4026 and 2.2-[701]*7014027. Upon consideration of the pleadings and argument of the parties, the circuit court found that the Department made no error of law and dismissed the appeal with prejudice. The court opined that it believed She-Sha should be exempt from the VICAA, but that the statute as written does not allow for its exemption. Appellant now challenges the circuit court’s ruling.
I. ANALYSIS
The issue on appeal is whether She-Sha is exempt from complying with the restaurant smoking ban contained in the VICAA. Appellant argues that the circuit court erred in upholding the Department’s case decision because She-Sha is a retail tobacco store and the applicability provisions of the VICAA exempt retail tobacco stores from regulation by the other provisions within the Act. The Department maintains that even if She-Sha is a retail tobacco store, it is also a restaurant and the VICAA prohibits smoking in restaurants. The Department also contends that the VICAA provides express exemptions to the restaurant smoking ban, none of which apply to She-Sha.
The Virginia Administrative Process Act (“VAPA”) authorizes judicial review of agency decisions. See Code § 2.2-4027. Under settled principles, the burden is upon the party appealing such a decision to demonstrate error. Avante at Roanoke v. Finnerty, 56 Va.App. 190, 197, 692 S.E.2d 277, 280 (2010); Carter v. Gordon, 28 Va.App. 133, 141, 502 S.E.2d 697, 700-01 (1998). “Our review is limited to determining (1) ‘[wjhether the agency acted in accordance with law;’ (2) ‘[wjhether the agency made a procedural error which was not harmless error;’ and (3) ‘[wjhether the agency had sufficient evidential support for its findings of fact.’ ” Avante at Roanoke, 56 Va.App. at 197, 692 S.E.2d at 280 (quoting Johnston-Willis, Ltd. v. Kenley, 6 Va.App. 231, 242, 369 S.E.2d 1, 7 (1988)).
The reviewing court must determine “ ‘whether substantial evidence exists in the agency record to support the [702]*702agency’s decision. The reviewing court may reject the agency’s findings of fact only if, considering the record as a whole, a reasonable mind would necessarily come to a different conclusion.’ ” John Doe v. Virginia Bd. of Dentistry, 52 Va.App. 166, 175, 662 S.E.2d 99, 103 (2008) (quoting Johnston-Willis, Ltd., 6 Va.App. at 242, 369 S.E.2d at 7). See Virginia Real Estate Comm’n v. Bias, 226 Va. 264, 269, 308 S.E.2d 123, 125 (1983) (“The phrase ‘substantial evidence’ refers to ‘such relevant evidence as a reasonable mind might accept as adequate to support a conclusion.’ ” (quoting Consolidated Edison Co. v. NLRB, 305 U.S. 197, 229, 59 S.Ct. 206, 217, 83 L.Ed. 126 (1938))).
On appeal from an agency’s determination of law, “where the question involves an interpretation which is within the specialized competence of the agency and the agency has been entrusted with wide discretion by the General Assembly, the agency’s decision is entitled to special weight in the courtsf, and] ... ‘judicial interference is permissible only for relief against arbitrary or capricious action that constitutes a clear abuse of delegated discretion.’ ”
Evelyn v. Commonwealth, 46 Va.App. 618, 624, 621 S.E.2d 130, 133 (2005) (alteration in original) (quoting Johnston-Willis, 6 Va.App. at 244, 369 S.E.2d at 8). Generally, however, “[a]n agency’s legal interpretations of statutes is accorded no deference because we have long held that pure statutory interpretation is the prerogative of the judiciary, and thus, Virginia courts do not delegate that task to executive agencies.” Commonwealth ex rel. Va. State Water Control Bd. v. Blue Ridge Envtl. Def. League, Inc., 56 Va.App. 469, 481, 694 S.E.2d 290, 296 (2010) (citations and internal quotation marks omitted); see Virginia Dep’t of Health v. NRV Real Estate, LLC, 278 Va. 181, 185, 677 S.E.2d 276, 278 (2009) (“Although decisions by administrative agencies are given deference when they fall within an area of the agency’s specialized competence, issues of statutory interpretation fall outside those areas and are not entitled to deference on judicial review.” [703]*703(citation omitted)). Accordingly, we conduct a de novo review of the agency’s interpretation of the statutes in dispute. Id.
The Virginia Indoor Clean Air Act
“Statutory interpretation is a question of law which we review de novo, and we determine the legislative intent from the words used in the statute, applying the plain meaning of the words unless they are ambiguous or would lead to an absurd result.” Wright v. Commonwealth, 278 Va. 754, 759, 685 S.E.2d 655, 657 (2009). The Virginia Supreme Court has long held that “when analyzing a statute, we must assume that ‘the legislature chose, with care, the words it used ... and we are bound by those words as we interpret the statute.’ ” City of Virginia Beach v. ESG Enters., 243 Va. 149, 153, 413 S.E.2d 642, 644 (1992) (quoting Barr v. Town and Country Properties, 240 Va. 292, 295, 396 S.E.2d 672, 674 (1990)). “ ‘Where the legislature has used words of a plain and definite import the courts cannot put upon them a construction which amounts to holding the legislature did not mean what it has actually expressed.’ ” Tazewell County Sch. Bd. v. Brown, 267 Va. 150, 162, 591 S.E.2d 671, 676-77 (2004) (citation omitted).
Further, “when a given controversy involves a number of related statutes, they should be read and construed together in order to give full meaning, force, and effect to each.” Ainslie v. Inman, 265 Va. 347, 353, 577 S.E.2d 246, 249 (2003) (citing Kole v. City of Chesapeake, 247 Va. 51, 56, 439 S.E.2d 405, 408 (1994)). “Proper construction seeks to harmonize the provisions of a statute both internally and in relation to other statutes.” Hulcher v. Commonwealth, 39 Va.App. 601, 605, 575 S.E.2d 579, 581 (2003). Indeed, “statutes are not to be considered as isolated fragments of law, but as a whole, or as parts of a great, connected homogenous system, or a simple and complete statutory arrangement.” Id. at 606, 575 S.E.2d at 581 (quoting Moreno v. Moreno, 24 Va.App. 190, 198, 480 S.E.2d 792, 796 (1997)) (internal quotation marks omitted).
The VICAA as currently enacted became effective on December 1, 2009. The main provision at issue in this case [704]*704involves the restaurant smoking ban contained in Code § 15.2-2825. Code § 15.2-2825(A) states that “smoking shall be prohibited and no person shall smoke in any restaurant in the Commonwealth.... ” The inspection and regulation of restaurants is within the general purview of the Department, and pursuant to Code § 15.2-2825(1), “[a]ny local health department shall, while inspecting a restaurant as otherwise required by law, inspect for compliance with [Code § 15.2-2825].” “Restaurant” is defined by Code § 15.2-2820 as “any place where food is prepared for service to the public on or off the premises, or any place where food is served.... ‘Restaurant’ shall include any bar or lounge area that is part of such restaurant.”4 It was both acknowledged by appellant and determined by the Department that She-Sha is a place where food is served; therefore, She-Sha plainly fits the statute’s definition of “restaurant.”
As a restaurant, She-Sha must comply with the restaurant smoking ban, unless it falls within one of the six expressly stated exemptions to this section of the VICAA set forth in Code § 15.2-2825(A)(l)-(6):
1. Any place or operation that prepares or stores food for distribution to persons of the same business operation or of a related business operation for service to the public. Examples of such places or operations include the preparation or storage of food for catering services, pushcart operations, hotdog stands, and other mobile points of service;
2. Any outdoor area of a restaurant, with or without roof covering, at such times when such outdoor area is not enclosed in whole or in part by any screened walls, roll-up doors, windows or other seasonal or temporary enclosures;
[705]*7053. Any restaurants located on the premises of any manufacturer of tobacco products;
4. Any portion of a restaurant that is used exclusively for private functions, provided such functions are limited to those portions of the restaurant that meet the requirements of subdivision 5;
5. Any portion of a restaurant that is constructed in such a manner that the area where smoking may be permitted is (i) structurally separated from the portion of the restaurant in which smoking is prohibited and to which ingress and egress is through a door and (ii) separately vented to prevent the recirculation of air from such area to the area of the restaurant where smoking is prohibited. At least one public entrance to the restaurant shall be into an area of the restaurant where smoking is prohibited. For the purposes of the preceding sentence, nothing shall be construed to require the creation of an additional public entrance in cases where the only public entrance to a restaurant in existence as of December 1, 2009, is through an outdoor area described in subdivision 2; and
6. Any private club.
(Emphasis added).
Appellee argues for application of the maxim expressio unius est exclusio alterius, meaning “the expression of one thing is the exclusion of another.” This maxim is a fundamental principle of statutory construction which gives rise to the implication that “ ‘omitted terms were not intended to be included within the scope of the statute.’ ” See, e.g. Conkling v. Commonwealth, 45 Va.App. 518, 522, 612 S.E.2d 235, 237 (2005) (quoting Commonwealth v. Brown, 259 Va. 697, 704-05, 529 S.E.2d 96, 100 (2000)). Applying this principle to the statute at hand, the legislature included certain express exemptions to the restaurant smoking ban, implying that any restaurant that fails to meet the criteria for at least one of the stated exemptions is not exempt from compliance with the smoking ban.
[706]*706She-Sha does not fit within any of the six stated exemptions. She-Sha does not prepare or store food for distribution as a catering service or other mobile point of service. It does not operate an outdoor, non-enclosed area of its restaurant. She-Sha is not a private club, nor is it used exclusively for private functions. There is no portion of She-Sha that is structurally separate and separately vented from smoking areas. And most pertinently, She-Sha is not a restaurant located on the premises of a manufacturer of tobacco products. Tobacco manufacturing facilities are referenced elsewhere in the VICAA in conjunction with retail tobacco stores and tobacco warehouses. Retail tobacco stores and tobacco warehouses, however, are missing from the exemption language in Code § 15.2-2825(A)(3). The legislature’s express inclusion of tobacco manufacturers and exclusion of retail tobacco stores and tobacco warehouses is evidence of the intent that the latter be subject to compliance with the restaurant smoking ban.
Appellant argues that Code § 15.2-2821, governing applicability of the VICAA, takes precedence over the restaurant smoking ban contained in the subsequent provisions of the chapter and exempts She-Sha from compliance. Code § 15.2-2821 provides: “Nothing in this chapter shall be construed to: 1. Permit smoking where it is otherwise prohibited or restricted by other applicable provisions of law; or 2. Regulate smoking in retail tobacco stores, tobacco warehouses, or tobacco manufacturing facilities.”5 (Emphasis added). Appellant asserts that She-Sha is a retail tobacco store and heavily emphasizes the language “[njothing in this chapter shall be construed to regulate smoking in retail tobacco stores.” Appellant claims the Department ignored this controlling language in determining that She-Sha is not exempt from the VICAA.
[707]*707Appellant’s interpretation of Code § 15.2-2821 is inconsistent with Code § 15.2-2825. Since interpretation of multiple, related statutory provisions must give full effect to each provision while remaining true to the purpose and intent behind them, Code §§ 15.2-2821 and 15.2-2825 must be construed together. As discussed above, smoking is “otherwise prohibited” in non-exempt restaurants by Code § 15.2-2825. If Code § 15.2-2821 was intended by the legislature to provide a blanket exemption for tobacco warehouses, tobacco manufacturing facilities, and retail tobacco stores not operated exclusively as such, then there would have been no need for the legislature to expressly exempt restaurants on the premises of tobacco manufacturers later in Code § 15.2—2825(A)(3). Since these facilities would already be covered by Code § 15.2-2821, such an interpretation effectively renders the exemption in Code § 15.2-2825 meaningless. Further, Code § 15.2-2825 regulates smoking in restaurants, not retail tobacco stores. Thus, it does not conflict with Code § 15.2-2821.
For these reasons, we reject appellant’s arguments. Even though appellant recognizes that She-Sha can simultaneously be both a retail tobacco store and a restaurant, it seeks to be treated as one to the exclusion of the other, and thereby circumvent the statutory obligations associated with being a restaurant. The statutory provisions read in conjunction with each other show that the legislature did not intend an all-encompassing exemption for retail tobacco stores not operating exclusively as such. Even if it were to be determined that She-Sha is a retail tobacco store as contemplated by the VICAA, She-Sha is also a restaurant as defined by the statute, and She-Sha does not fall within any of the stated exemptions to the restaurant smoking ban. Without an applicable exemption, She-Sha must comply with the VICAA restaurant smoking ban, including posting the appropriate signs and prohibiting patrons from smoking.
Attorney’s Fees
Appellant requests it be granted attorneys’ fees and costs associated with the proceeding pursuant to Code § 2.2-4030. This section provides as follows:
[708]*708In any civil case brought under Article 5 (§ 2.2-4025 et seq.) of this chapter ... in which any person contests any agency action, such person shall be entitled to recover from that agency ... reasonable costs and attorneys’ fees if such person substantially prevails on the merits of the case and the agency’s position is not substantially justified, unless special circumstances would make an award unjust.
Code § 2.241030(A). Where a party does not substantially prevail on the merits of the case and the agency’s position is substantially justified, attorneys’ fees and costs will not be awarded.
For the reasons stated above, appellant did not substantially prevail on the merits of the case and the Department’s position was substantially justified. Appellant’s argument for exemption from the VICAA was rejected, and the Department’s case decision was upheld as a reasonable interpretation of the statutory provisions. In light of this outcome, it is inappropriate to award appellant attorneys’ fees and costs.
III. CONCLUSION
Because She-Sha is a restaurant as contemplated by the VICAA, it is subject to the restaurant smoking ban and must comply with its requirements. She-Sha does not fall within any of the stated exemptions to the restaurant smoking ban, and the VICAA does not provide an all-encompassing exemption for retail tobacco stores that simultaneously operate as a restaurant subject to the VICAA smoking ban. Interpreting the VICAA as such would render other provisions of the statute superfluous. For these reasons, the circuit court did not err in upholding the Department’s decision that She-Sha was not exempt from compliance with the VICAA.
Affirmed.