Kenneth Townsend v. Auto Zone, Inc.

CourtCourt of Appeals of Tennessee
DecidedAugust 31, 2004
DocketM2002-02958-COA-R3-CV
StatusPublished

This text of Kenneth Townsend v. Auto Zone, Inc. (Kenneth Townsend v. Auto Zone, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals of Tennessee primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Kenneth Townsend v. Auto Zone, Inc., (Tenn. Ct. App. 2004).

Opinion

IN THE COURT OF APPEALS OF TENNESSEE AT NASHVILLE September 3, 2003 Session

KENNETH TOWNSEND v. AUTO ZONE, INC.

Appeal from the Circuit Court for Davidson County No. 01C-1362 Barbara Haynes, Judge

No. M2002-02958-COA-R3-CV - Filed August 31, 2004

This appeal involves the grant of summary judgment to Defendant in a slip and fall case. The trial court found no genuine issue as to any material fact existed and that Defendant was entitled to judgment as a matter of law. Because we find the summary judgment motion was improperly granted, we reverse the judgment of the trial court.

Tenn. R. App. P. 3 Appeal as of Right; Judgment of the Circuit Court Reversed and Remanded

PATRICIA J. COTTRELL, J., delivered the opinion of the court, in which WILLIAM B. CAIN , J., and JAMES L. WEATHERFORD , SR. J., joined.

Nancy K. Corley, Nashville, Tennessee, for the appellant, Kenneth Townsend.

George H. Rieger, II, Nashville, Tennessee, for the appellee, Auto Zone, Inc.

OPINION

While visiting Defendant’s Auto Zone store, Plaintiff, Kenneth Townsend, slipped and fell inside the entrance of the store on May 5, 2000. Mr. Townsend brought suit against AutoZone, and summary judgment was eventually granted to AutoZone. Mr. Townsend appeals the grant of summary judgment. Specifically, Plaintiff argues that he has set out in the record sufficient evidence of material facts creating a genuine issue from which a jury could find or conclude (1) that Defendant’s employees created the dangerous condition, (2) that the dangerous condition was caused by its customers and Defendant’s employees knew or had constructive knowledge of the condition, or (3) that Defendant’s method of operation created a dangerous condition which resulted in an injury to Plaintiff. I. THE ACCIDENT

In our review of the grant of summary judgment, we, like the trial court, must view the evidence in the light most favorable to the nonmoving party, here Mr. Townsend, and draw all reasonable inferences in his favor. Staples v. CBL & Associates, Inc., 15 S.W.3d 83, 89 (Tenn. 2000). With that standard in mind, we review the facts as set out in the record.

On May 5, 2000, at approximately 2:00 p.m., Plaintiff visited defendant’s Auto Zone1 (the “Store”) at 4815 Nolensville Road, Nashville, Davidson County, Tennessee. Plaintiff had been to the Store many times and was familiar with it. On the day in question, it had been raining earlier in the day, but was not raining at the time Plaintiff entered the Store. Nonetheless, the parking lot of the Store was wet from the earlier rain.

Plaintiff followed a Store employee, who had been working on a customer’s car in the parking lot, from the parking lot to the front door and then held the entrance door open for the employee who had his hands full and could not open the door. Employees often serviced customers’ cars in the front parking lot and used the front entrance doors to come and go from the parking lot to the Store. On the day of the accident employees were in the parking lot servicing customers’ cars.

At the entrance, there were two doors side by side, the left for exiting and the right for entering. According to Plaintiff, there was one large carpeted mat approximately 6' by 2-3' inside the front door; there was no mat on the outside of the entrance doors.2 No warning signs or orange cones were visible to Plaintiff anywhere near the entrance. Plaintiff followed the employee into the Store. The employee crossed to the left in front of Plaintiff where the checkout counter was and Plaintiff walked to this right. Plaintiff stepped off the entrance mat, took a few steps, and his feet slipped out from under him, causing him to fall on his right side.

Mr. Townsend stated that the floor was wet and slippery where he fell; when he tried to get up by turning over on his left side and putting his left hand down, his left hand slipped out from under him and he fell to the floor again. The substance on the wet area of the floor in which Plaintiff slipped and fell was a clear liquid with no odor. Plaintiff’s pants and shoes were not wet before his fall, but both were wet afterwards.

After the fall, an Auto Zone employee helped Mr. Townsend to his feet. That employee completed the accident report and listed the cause of the accident/injury on the store report as “wet

1 Auto Zone is a retail establishment selling various automotive products for vehicles to customers, including products such as lubricants and other automotive liquids in sealed containers; accessories such as windshield wipers and mirrors; engine parts; electrical parts, such as fuses, batteries and switches. Defendant was a stand-alone store, it was not in a shopping center.

2 In contrast, Store employee Tonya Mayes stated in her affidavit that there was a mat on the outside of the entrance as well; she described the inside mat as approximately five feet in length and four feet in depth. It had a carpeted top and rubber backing.

2 shoes and floor.” Plaintiff was taken immediately by ambulance to a local emergency room.3 At the hospital, Plaintiff learned that he had injured his right shoulder and elbow. Plaintiff incurred $3,842.46 in medical treatment expenses as a result of the accident.

Plaintiff had no idea how long the wet spot had been there before he stepped on it. No employee of Auto Zone said anything to Plaintiff about the wet spot. The policy of the Store was to sweep, clean, mop the floors after closing the Store for the night. Each store was responsible for floor care for the store, including mopping, cleaning the floor during inclement weather. There is no proof in the record that Defendant cleaned and mopped or dried the floor or the mat or replaced the mat inside the door between the time the Store opened and the time Plaintiff fell.

II. THE TRIAL COURT’S RULING

Plaintiff sued defendant for $100,000 in damages, alleging the Store was negligent in maintaining the floor and that as a direct and proximate cause, Plaintiff incurred both medical bills and pain and suffering. The Defendant filed a motion for summary judgment on the basis Plaintiff could not prove that AutoZone created a dangerous condition, had actual notice of a dangerous condition, or had constructive knowledge of such a condition.

The trial court granted defendant’s motion and dismissed the lawsuit in an order that made a general finding that no genuine issue existed as to any material fact and that defendant was entitled to judgment in its favor as a matter of law.

III. PREMISES LIABILITY

While business proprietors are not insurers of their patron’s safety, they are required to use due care under all the circumstances. Blair v. West Town Mall, 130 S.W.3d 761, 764 (Tenn. 2004). The premises owner has a duty to exercise reasonable care under the circumstances to prevent injury to persons lawfully on the premises. Eaton v. McLain, 891 S.W.2d 587, 593-94 (Tenn. 1994). This duty is based upon the owner’s superior knowledge of the condition of the premises. Blair, 130 S.W.3d at 364; McCormick v. Waters, 594 S.W.2d 385, 387 (Tenn. 1980). The duty includes the obligation of the owner to maintain the premises in a reasonably safe condition and to remove or warn against dangerous conditions on the premises of which the owner is aware or should be aware through the exercise of reasonable diligence. Eaton, 891 S.W.2d at 593-94.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Blair v. West Town Mall
130 S.W.3d 761 (Tennessee Supreme Court, 2004)
Scott v. Ashland Healthcare Center, Inc.
49 S.W.3d 281 (Tennessee Supreme Court, 2001)
Brown v. Birman Managed Care, Inc.
42 S.W.3d 62 (Tennessee Supreme Court, 2001)
Staples v. CBL & Associates, Inc.
15 S.W.3d 83 (Tennessee Supreme Court, 2000)
White Ex Rel. Estate of White v. Lawrence
975 S.W.2d 525 (Tennessee Supreme Court, 1998)
McCarley v. West Quality Food Service
960 S.W.2d 585 (Tennessee Supreme Court, 1998)
Fruge v. Doe
952 S.W.2d 408 (Tennessee Supreme Court, 1997)
Mason v. Seaton
942 S.W.2d 470 (Tennessee Supreme Court, 1997)
Church v. Perales
39 S.W.3d 149 (Court of Appeals of Tennessee, 2000)
Beske v. Opryland USA, Inc.
923 S.W.2d 544 (Court of Appeals of Tennessee, 1996)
Goodloe v. State
36 S.W.3d 62 (Tennessee Supreme Court, 2001)
Webber v. State Farm Mutual Automobile Insurance Co.
49 S.W.3d 265 (Tennessee Supreme Court, 2001)
Eaton v. McLain
891 S.W.2d 587 (Tennessee Supreme Court, 1994)
Chambliss v. Shoney's Inc.
742 S.W.2d 271 (Court of Appeals of Tennessee, 1987)
McCormick v. Waters
594 S.W.2d 385 (Tennessee Supreme Court, 1980)
Bradshaw v. Daniel
854 S.W.2d 865 (Tennessee Supreme Court, 1993)
Penley v. Honda Motor Co., Ltd.
31 S.W.3d 181 (Tennessee Supreme Court, 2000)
Martin v. Washmaster Auto Center, U.S.A.
946 S.W.2d 314 (Court of Appeals of Tennessee, 1996)
Rutherford v. Polar Tank Trailer, Inc.
978 S.W.2d 102 (Court of Appeals of Tennessee, 1998)
McClung v. Delta Square Ltd. Partnership
937 S.W.2d 891 (Tennessee Supreme Court, 1996)

Cite This Page — Counsel Stack

Bluebook (online)
Kenneth Townsend v. Auto Zone, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/kenneth-townsend-v-auto-zone-inc-tennctapp-2004.