Kenley Emergency Medicine v. The Schumacher Group of Louisiana

District Court, N.D. California·Decided May 9, 2025·No. 3:20-cv-03274·Unknown

Opinion

KENLEY EMERGENCY MEDICINE, et Case No. 20-cv-03274-SI al., Plaintiffs, ORDER RE: MOTION TO DISMISS v. Re: Dkt. No. 74 THE SCHUMACHER GROUP OF LOUISIANA INC., et al.,

Defendants.

The two defendants, a national medical management company and its California-based affiliate, filed a motion to dismiss a qui tam relator’s third amended complaint, which alleges fraudulent billing practices. Dkt. No. 74. The Court held a hearing on defendants’ motion on April 18, 2025. For the reasons stated below, the Court DISMISSES with prejudice non-California state law claims against California-based defendant California Emergency Associates, but DENIES the motion in all other respects. I. Factual Background Dr. Eric Kenley is the sole owner of qui tam plaintiff and relator, Kenley Emergency Medicine Corporation. Dkt. No. 241 (Third Amended Complaint (“TAC”)) ¶ 16. Dr. Kenley is an 1 A redacted public version of the third amended complaint is at Docket Number 98. For purposes of resolving this motion, the Court assumes that the plaintiff’s allegations are true and draws all reasonable inferences in the plaintiff’s favor. See Usher v. City of Los Angeles, 828 F.2d attending emergency physician and was the medical director at Chinese Hospital in San Francisco, California. Id. ¶ 17. Dr. Kenley’s corporation contracted with defendant California Emergency Associates, an affiliate of defendant The Schumacher Group of Louisiana, Inc. (d/b/a SCP Health), to provide emergency medical services at the hospital.2 Id. It is now common for hospitals to outsource the management of emergency departments and defendant SCP Health staffs 400 hospital facilities around the country. Id. ¶¶ 4-5, 20. Through Medicare, Medicaid, and other state programs, the federal and state governments fund the majority of services at emergency departments. Id. ¶ 3. The third amended complaint gives basic information about the provision of emergency medical care and related billing practices. The amount that providers receive from the government or private insurers depends on the codes used to describe the care provided. Id. ¶ 44. There are five levels of non-critical care evaluation and management services, each with a separate code. Id. ¶¶ 47- 49. Level 5 reflects the highest intensity of services (and warrants the highest reimbursement) and Level 1 the lowest. Id. There are also two critical care codes and, to bill for critical care, Medicare guidance requires both that the patient be critically ill or injured and that the physician provide critical care treatment, and also that the length of the service provision (in minutes) be documented. Id. ¶¶ 50-52. Federal law prohibits government reimbursement for services that are not reasonable or necessary. Id. ¶ 46 (citing 42 U.S.C. § 1395y(a)(1)(A)). Most of SCP Health’s contracted physicians (although not relator) are paid based on productivity, with higher levels of care resulting in higher payments. Id. ¶¶ 63-64. According to relator, physicians “reasonably rely” on management groups like defendants to ensure care is billed at the appropriate level. Id. ¶¶ 65-67. For their part, the federal government and private insurers deny claims when they are aware of improper coding. Id. ¶ 204. Relator alleges that defendants SCP Health and its affiliates instituted two systematic fraudulent practices in their coding and billing of emergency medical services. Id. ¶ 72. 2 Relator alleges that SCP Health operates through a network of subsidiaries and affiliates but these companies “function as a single unified entity with SCP setting the policies, providing the training for staff, and providing all of the administrative services, including all coding and billing First, defendants improperly pressured providers into charting for critical care services when the threshold for such services had not been met. SCP Health trained its coders, who work out of SCP Health’s corporate headquarters, to look in patient charts for opportunities to bill services as critical care, even if the providers had not initially coded their services as critical care. Id. ¶¶ 74- 75, 188. The coders then “routinely bombard physicians with leading queries and misleading information” contained in “chart deficiency notices” that label their original charts as “deficient” or “incomplete.” Id. ¶¶ 75-77, 90-94, 107-113. SCP Health “threatens punishment to pressure quick responses.” Id. ¶¶ 75-77. When combined with “misleading guidance on what constitutes critical care,” including “vague and overbroad descriptions of what constitutes critical illness and critical care treatment,” these deficiency notices result in the submission of bills for critical care where such care was not provided because “physicians naturally assume the SCP coder is correct.” Id. ¶¶ 76- 78, 94-102. Moreover, since the deficiency notices often come days or weeks after the treatment is provided, the physician’s memory of the treatment is less solid and the physician is more likely to alter the charts as directed. Id. ¶¶ 104-106. And once pushed to code certain forms of treatment as critical care, physicians began to code future similar cases the same way, based on the improper guidance and pressure they had previously received. Id. ¶¶ 172-173. Notably, relator alleges the centralized coding team never asked physicians to downgrade the level of care coded, only to upgrade it to higher, more profitable levels. Id. ¶¶ 114, 173. Second, relator alleges that SCP Health deliberately and inappropriately “upcodes” non- critical care to a higher, more profitable level of non-critical care. Id. ¶ 184. Since non-critical care coding does not require a physician statement, SCP Health’s coders make these changes on their own. Id. ¶ 185. Relator’s own investigation of critical care “upcoding” practices at its hospital found in an audit sample that 30% of charts upgraded to a critical care code after a deficiency notice did not contain a necessary critical care statement from the physician, which SCP Health “knows, deliberately ignores, or recklessly disregards.” Id. ¶¶ 116-117. Relator identifies four common conditions improperly upgraded to critical care: “sepsis, troponin elevations or possible NSTEMI [a examples of inappropriate billing for twenty-seven patients with these conditions. Id. ¶¶ 119-183. Relator also audited twenty random charts from five days in November 2019 coded at the highest level of non-critical care (Level 5) and determined “conservatively” that nine of the twenty should have been billed at either Level 4 or Level 3. Id. ¶ 187. In the TAC, relator also provides five representative examples of patients whose care was inappropriately billed at Level 5. Id. ¶¶ 189-199. While relator’s experience is limited to one California hospital, relator alleges the practices at issue were employed by SCP Health nationwide. SCP Health operates through a “highly centralized management structure.” Id. ¶¶ 59-62. The complaint alleges that SCP Health controls the contracts between its subsidiaries and providers. Id. ¶¶ 57-58. SCP Health supervises its contract physicians, sets compensation, and controls the coding and billing related to patient care. Id. ¶ 56. SCP Health trains newly contracted physicians how to respond to “chart deficiency” notices. Id. ¶¶ 68-69. Dr. Kenley was informed during his training that sending deficiency notices was a standard practice at all of SCP Health’s sites, and “[m]ultiple SCP employees and executives” have reiterated the company’s practices are standardized nationwide. Id. ¶¶ 79-82. SCP Health wants each provider to be billing critical care at least 20% of the time and labels those not meeting the target “outliers.” Id. ¶ 70. Since SCP Health’s coders follow a standardized process, relator alleges its experience at its hospital “is likely representative of other SCP sites.” Id. ¶ 188. The

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