Kathy Hayes v. Prudential Insurance Company of America

60 F.4th 848
Court of Appeals for the Fourth Circuit·Decided February 23, 2023·No. 21-2406·Published·Cited by 9 cases

Opinion

PUBLISHED

UNITED STATES COURT OF APPEALS FOR THE FOURTH CIRCUIT

No. 21-2406

KATHY HAYES, Plaintiff – Appellant,

v.

PRUDENTIAL INSURANCE COMPANY OF AMERICA, Defendant – Appellee.

Appeal from the United States District Court for the District of South Carolina, at Greenville. Joseph Dawson, III, District Judge. (6:19-cv-00495-JD)

Argued: December 8, 2022 Decided: February 23, 2023

Before WILKINSON and HEYTENS, Circuit Judges, and Henry E. HUDSON, Senior United States District Judge for the Eastern District of Virginia, sitting by designation.

Affirmed by published opinion. Judge Heytens wrote the opinion, in which Judge Wilkinson and Judge Hudson joined.

ARGUED: M. Leila Louzri, FOSTER LAW FIRM, LLC, Greenville, South Carolina, for Appellant. Ian H. Morrison, SEYFARTH SHAW, LLP, Chicago, Illinois, for Appellee. ON BRIEF: Nathaniel W. Bax, FOSTER LAW FIRM, LLC, Greenville, South Carolina, for Appellant.

TOBY HEYTENS, Circuit Judge:

When Anthony Hayes’ employment ended, so did his employer-provided life insurance. Hayes then missed the deadline to convert his coverage to an individual policy. After Hayes died, his surviving spouse filed suit seeking relief under a provision of the Employee Retirement Income Security Act allowing “a participant or beneficiary” of an employee benefit plan “to recover benefits due” “under the terms of [the] plan.” 29 U.S.C. § 1132(a)(1)(B). We agree with the district court that the plan administrator did not abuse its discretion in concluding Hayes was not entitled to benefits under the terms of the plan. We thus affirm.

I.

Hayes worked as an environmental engineer for DSM North America, Inc., and had an employer-provided life insurance policy with defendant Prudential Insurance Company. Prudential was both the insurer and the administrator of the employer-provided benefit plan. The plan gave Prudential “the sole discretion to interpret [the plan’s] terms . . . and to determine eligibility for benefits.” JA 97.

In 2015, Hayes lost his job because of medical issues, and his employer-provided life insurance coverage ended. The terms of the plan, however, allowed former employees to convert employer-provided coverage to an individual policy. To do so, the plan required Hayes to initiate the conversion process “by the later of ” 31 days after his employer- provided coverage ended or 15 days after receiving “written notice of the conversion privilege.” JA 64. The parties agree Hayes’ conversion deadline was December 23, 2015.

Unfortunately, Hayes did not contact Prudential about converting his life insurance policy until 26 days after the conversion deadline. Hayes’ health continued to deteriorate, and he died in June 2016.

This case arises out of an attempt by Hayes’ surviving spouse—the plaintiff here—

to collect benefits under Hayes’ employer-provided life insurance policy. Plaintiff submitted a request for benefits, which Prudential denied. The claim administrator explained Hayes’ employer-provided “coverage terminated on 11/16/15,” and although Hayes “was eligible to convert his Group Basic Life Insurance,” “there is no conversion policy on file.” JA 144. Plaintiff sought reconsideration from Prudential’s internal appeals committee, which confirmed the denial of benefits. Prudential’s letter of reconsideration acknowledged that “medical records do support” the conclusion that “Hayes was incapacitated due to his medical conditions and symptoms during the time period he had to convert his coverage.” JA 177. But, the letter explained, “Prudential is required to administer claims made under the plan in strict adherence to the policy provisions.” Id.

Although Prudential offered another layer of “voluntary” internal review, JA 178, plaintiff chose not to pursue it. Instead, plaintiff sued Prudential in federal district court. Plaintiff’s single-count complaint requested one form of substantive relief: for the district court to “declare, pursuant to 29 U.S.C. § 1132(a)(1)(B), that [p]laintiff is entitled to the benefits which she seeks under the terms of the plan.” JA 6.

The parties submitted a joint stipulation of facts and an administrative record, and cross-moved for judgment based on those undisputed materials. The district court entered judgment for Prudential. The court concluded Prudential “reasonably denied [p]laintiff’s

request for benefits” because “Hayes received timely notice of his conversion rights” and “did not convert his life insurance to an individual policy during the [c]onversion [p]eriod.” JA 294. The district court also rejected plaintiff’s request to “apply the doctrine of equitable tolling and find that [p]laintiff is entitled to the life insurance [b]enefits she seeks.” JA 295. The court noted that a different statutory provision—29 U.S.C. § 1132(a)(3)—“provides that plan beneficiaries can seek, and the [c]ourt can grant, ‘other appropriate equitable relief.’ ” Id. But the court emphasized plaintiff had not sued under that provision, “never sought leave to amend her [c]omplaint[,] and in fact ha[d] stipulated that her claim involves only a claim for benefits pursuant to § 1132(a)(1)(B).” Id.

Because the plan gave Prudential discretion in construing its terms and determining eligibility for benefits, we—like the district court—review Prudential’s denial of benefits for abuse of discretion. See Firestone Tire & Rubber Co. v. Bruch, 489 U.S. 101, 111 (1989). “The abuse-of-discretion standard is a deferential one and the decision of the plan trustees will not be disturbed if it is reasonable, even if we would have come to a different conclusion independently.” Garner v. Central States, Se. & Sw. Areas Health & Welfare Fund Active Plan, 31 F.4th 854, 858 (4th Cir. 2022) (quotation marks omitted). 1

1

This Court recently clarified two points about judicial review in the ERISA context. First, the Court rejected use of “an ERISA-specific quasi-summary-judgment procedure,” emphasizing that, “as in any other context, district courts should employ the appropriate procedural mechanism for resolving the case before them as defined by the Federal Rules of Civil Procedure.” Tekmen v. Reliance Std. Life Ins. Co., 55 F.4th 951, 959, 961 (4th Cir. 2022). Second, the Court held that if a district court makes any “factual findings” in resolving an ERISA dispute, those findings are—as in any other context— reviewed only for clear error. Id. at 962 (emphasis omitted).

II.

ERISA regulates employee benefit plans “by establishing standards of conduct, responsibility, and obligation for fiduciaries of [those] plans, and by providing for appropriate remedies, sanctions, and ready access to the [f]ederal courts.” 29 U.S.C. § 1001(b). The statute reflects an attempt to balance two competing goals—“offer[ing] employees enhanced protection for their benefits” without “creat[ing] a system that is so complex that administrative costs, or litigation expenses, unduly discourage employers from offering welfare benefit plans in the first place.” Varity Corp. v. Howe, 516 U.S. 489, 497 (1996). In service of those aims, ERISA creates a wide range of public and private enforcement mechanisms. See generally 29 U.S.C. § 1132.

A.

Plaintiff sued exclusively under 29 U.S.C. § 1132(a)(1)(B), which we will call Subsection (a)(1)(B). In relevant part, that provision reads:

A civil action may be brought . . . by a . . . beneficiary . . . to recover benefits due . . . under the terms of [the] plan[.]

29 U.S.C. § 1132(a)(1)(B).

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Kathy Hayes v. Prudential Insurance Company of America, 60 F.4th 848 (4th Cir. 2023).

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