Kashif v. PNC Bank, NA

CourtDistrict Court, E.D. Virginia
DecidedNovember 29, 2021
Docket1:20-cv-01118
StatusUnknown

This text of Kashif v. PNC Bank, NA (Kashif v. PNC Bank, NA) is published on Counsel Stack Legal Research, covering District Court, E.D. Virginia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Kashif v. PNC Bank, NA, (E.D. Va. 2021).

Opinion

UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF VIRGINIA Alexandria Division

SHAZIA KASHIF,

Plaintiff, Civil No. 1-20-cv-01118-MSN-TCB v.

PNC BANK, N.A.,

Defendant.

MEMORANDUM OPINION

This matter comes before the Court on defendant PNC Bank, N.A.’s Motion for Summary Judgment (Dkt. No. 23). On September 24, 2020, plaintiff Shazia Kashif brought suit in this Court, alleging that defendant violated the antiretaliation provisions of the Sarbanes-Oxley Act (“SOX”) when—after plaintiff complained to her supervisor about her colleagues’ conduct—it placed her on paid administrative leave and then, after plaintiff resigned, refused to accept her subsequent attempt at rescission. Defendant moves for summary judgment by arguing, inter alia, that plaintiff has failed to carry her burden of establishing a prima facie case that (1) she suffered an “unfavorable personnel action” and (2) her internal complaints contributed to the personnel action defendant took. For the reasons stated below, the Court finds that plaintiff has failed to meet her burden. Accordingly, defendant’s motion shall be granted and judgment entered in favor of defendant. I. FACTUAL AND PROCEDURAL BACKGROUND Pursuant to Local Rule 56(B), defendant included fifty-six paragraphs in its statement of undisputed facts. See Def.’s Stmt. of Facts (“SOF”) (Dkt. No. 24) at 2-12. Plaintiff disputes twenty- nine of those paragraphs in her opposition brief. See Pl. Br. at 4–14. However, plaintiff fails to properly address many of the constituent facts contained within those disputed paragraphs. After careful examination of the record and as set forth below, the Court finds certain facts to be

undisputed despite plaintiff’s efforts to place them in dispute. Cf. Cincinnati Ins. Co. v. American Glass Indus., Case No. 1:07-cv-1133-JCC, 2008 WL 4642228, at *1 (E.D. Va. Oct. 15, 2008) (“the Court assumes that facts alleged in the motion for summary judgment are admitted unless controverted by the responding opposition brief”) (internal quotations omitted). The following facts are taken from the undisputed paragraphs of defendant’s Local Rule 56(B) statement as well as the undisputed portions of otherwise disputed paragraphs.1 1. PNC hired plaintiff on June 20, 2016, at PNC’s Hilltop Village Center branch

located in Alexandria, Virginia. SOF ¶ 1. 2. Defendant has established procedures for investigating and remediating allegations of employee misconduct. SOF ¶¶ 4–13. On September 16, 2019, defendant’s Employee Relations Information Center (“ERIC”) assigned Employee Relations Investigator Latisha Agurs to investigate the employee conduct underlying a customer complaint filed by an individual named W.A. SOF ¶ 18. Plaintiff’s conduct was the focus of that complaint. Id. This was not the first investigation of plaintiff’s conduct that defendant assigned to Ms. Agurs. SOF ¶¶ 14–16. 3. On September 17, 2019, the day Ms. Agurs opened her investigation of the W.A. complaint, plaintiff orally reported to her supervisor, Evguenia Bouairi, that she believed a colleague named C.A. had bundled a checking and savings account without the customer’s

1 As stated during oral argument on May 21, 2021, the Court will not consider plaintiff’s own statement of material facts, Pl. Br. at 14–20, because non-moving parties may respond to a motion for summary judgment only in the manner provided by the Federal and Local Rules of Civil Procedure. See Fed. R. Civ. P. 56, E.D. Va. Loc. R. 56. knowledge. SOF ¶ 32.2 There is no evidence that Ms. Bouairi escalated this complaint to ERIC or Ms. Agurs. 4. On October 18, 2019, more than one month after Ms. Agurs opened her investigation into the employee conduct underlying W.A.’s complaint, plaintiff advised Ms. Bouairi that she believed C.A. had stolen $5 from a client’s deposited funds in an effort to

force the client’s cash deposit to balance. SOF ¶ 28.3 5. Ms. Bouairi reported the incident to ERIC, which assigned the investigation to Ms. Agurs and a member of PNC’s Employee Fraud Investigations Department. SOF ¶¶ 29–30.4 6. On October 23, 2019, plaintiff also reported to Ms. Bouairi that she believed C.A. and a second coworker (A.K.) had improperly allowed a customer to submit a joint loan application without one of the applicants being present. SOF ¶ 37. There is no evidence that Ms. Bouairi escalated this complaint to ERIC or Ms. Agurs. 7. On November 22, 2019, Ms. Agurs concluded her investigation into plaintiff’s complaint that C.A. had stolen $5 from a client’s cash deposit. Ms. Agurs determined that

plaintiff’s allegations were unsubstantiated. SOF ¶ 31. 8. After Ms. Agurs completed her investigation of C.A., she returned to her

2 Plaintiff, in opposing defendant’s motion for summary judgment, states that she disputes this fact. See Pl. Br. ¶ 32. A true reading of her explanation for why she disputes the fact, however, shows only that she disagrees with the level of detail contained in defendant’s version—not the truth of the factual statement provided. Such disagreement does not render the fact controverted. Nor should plaintiff wish it to be, given that the language provided is consistent with the allegations contained in plaintiff’s complaint: “On September 17, 2019, [plaintiff] verbally reported to Ms. Bourairi [sic] that [C.A.] . . . had opened an account without the customer’s consent and presence, by opening separate checking and savings accounts and packaging them as a product called Virtual Wallet.” Compl. (Dkt. No. 1) at ¶ 20. 3 Plaintiff again purports to dispute this fact. Pl. Br. ¶ 28. But plaintiff does not dispute that she raised this complaint to Ms. Bouairi on the date stated. Nor does she dispute the date on which Ms. Agurs opened her investigation involving W.A. Instead, plaintiff disputes only the progress Ms. Agurs had made on the W.A. complaint as of October 18, 2019. The point, as written, is uncontroverted. 4 Although plaintiff disputes defendant’s paragraph 30, her explanation of that dispute does not challenge defendant’s statement that a member of defendant’s Employee Fraud Investigations Department was assigned to the matter, along with Ms. Agurs. See Pl. Br. ¶ 30. investigation of the customer complaint involving W.A. SOF ¶ 41.5 9. Through that investigation, Ms. Agurs concluded that on September 3, 2019, plaintiff upgraded W.A.’s account from a standard account to an account that required a higher minimum balance (to avoid service charges) and had higher fees. Then, plaintiff processed a single $500 withdrawal from W.A.’s account. SOF ¶ 19.6

10. Ms. Agurs also concluded that: (1) the individual with whom plaintiff met, and to whom she gave $500 from W.A.’s account, was not W.A; (2) the same individual entered plaintiff’s office, provided her with an orange debit card and some form of identification, and left plaintiff’s office with cash, but without receipt, papers, or disclosures; and (3) plaintiff inputted identification information for W.A. during the transaction at issue. SOF ¶¶ 26–27.7 11. Accordingly, Ms. Agurs’s investigation file included a finding that plaintiff engaged in sales manipulation and falsification of customer information when plaintiff improperly conducted a transaction for a stranger without verifying the identity of the person. Ms. Agurs’s investigation file also concluded that plaintiff engaged in dishonesty during the investigation by

stating that she would not have upgraded a client’s account if the client was not physically present in the branch when plaintiff had in fact done so in this instance. Finally, Ms. Agurs’s investigation file reflected that plaintiff was not truthful when she stated that she provided the client with paperwork and disclosures regarding the account upgrade, when in fact she had not done so.

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Kashif v. PNC Bank, NA, Counsel Stack Legal Research, https://law.counselstack.com/opinion/kashif-v-pnc-bank-na-vaed-2021.