Karam v. University of Arizona

District Court, D. Arizona·Decided February 2, 2022·No. 4:18-cv-00455·Unknown

Opinion

WO

Rose Ann Karam, No. CV-18-00455-TUC-RCC

Plaintiff, ORDER

v.

University of Arizona, et al.,

Defendants. Before the Court is Defendant Arizona Board of Regents’s (“ABOR”) Motion for Summary Judgment (Doc. 203), and Plaintiff Rose Ann Karam’s Motion for Injunction (Doc. 222), Motion to Strike (Doc. 232), and Second Motion for Status Update (Doc. 238). Plaintiff’s Motion for Status Update is granted insofar as this Order provides the status of this case; the Motion for Injunction and Motion to Strike are denied. Defendant’s Motion for Summary Judgment is granted, and this matter is dismissed in its entirety. I. FACTUAL AND PROCEDURAL HISTORY Plaintiff’s original Complaint raised numerous allegations against seventeen Defendants. (Compl., Doc. 1.) After extensive briefing, amendment, and several stipulated dismissals, all Defendants except ABOR were dismissed. (See Court’s Dec. 17, 2019 Order, Doc. 139.) The Court granted ABOR’s Motion to Dismiss Plaintiff’s intentional infliction of emotional distress, defamation, civil conspiracy, and hostile environment claims, but allowed Plaintiff’s discrimination and retaliation claims against ABOR under Title II of the Americans with Disabilities Act (“ADA”) and the Rehabilitation Act (“RA”) to proceed. (Id. at 22.) The Court explained that these claims stemmed from three actions: the denial of accommodations in classes PHPR 875(b) and PHPR 811, and disparate grading procedures in PHPR 875(c). (Id. at 19.) The Court, therefore, addresses only the allegations of discrimination and retaliation related to these three classes. Unless otherwise noted, the undisputed facts are as follows. Plaintiff was a third- year student at the University of Arizona College of Pharmacy between Fall 2016 and Spring 2017. (Pl.’s Response to Mot. Summ. J., Doc. 224 at 2.) Plaintiff suffers from Attention Deficit Hyperactivity Disorder and “learning disabilities including a processing disorder which delays/prolongs writing.” (Psychoeducational Evaluation, Ex. A, Doc. 225- 1 at 8.) A psychoeducational evaluation recommended Plaintiff receive double time for tests to assist her. (Id.) Plaintiff submitted a request to the Disability Resource Center (“DRC”) for additional time on exams and assistance with note taking. (Full Report for Rose Karam (“Karam Report”), Ex. B, Doc. 225-1 at 14.) DRC granted approval for Plaintiff to receive “1.5 extended testing time.” (Id.) Prior to the classes at issue, in August 2014, DRC confirmed with Plaintiff that Plaintiff requested to take exams in the classroom and utilize the extra time as needed. (Id.) DRC explained that Plaintiff must contact her instructors if she wished to receive extra testing time, or that she could contact DRC if she wanted DRC to arrange extended testing time for her. (Id.) Third-year pharmacy students must pass Clinical Skills Assessments (“CSA”), evaluations that help prepare students for the assessment and treatment of patients in real- world situations. (Decl. Amy Kennedy, Ex. A, Doc. 204-1 at 2 ¶ 3.) In addition, third-year students participate in capstone courses, which include the Objective Structured Clinical Examination (“OSCE”). (Decl. Jeannie Lee, Ex. B, Doc. 204-1 at 33, ¶ 3.) Both the OCSE and CSA require the creation of SOAP notes. (Id. at ¶ 4; PHPR 875(b) Syllabus, Doc. 225- 1 at 26.) SOAP notes are a student’s written documentation of subjective and objective observations about a patient, an assessment of the patient’s needs, and a plan for treatment. (Decl. Jeannie Lee, Doc. 204-1 at 33, ¶ 3.) In practice, “in a hospital, emergency response unit, or urgent intake scenarios,” the pharmacist’s SOAP notes must be created “quickly so that a patient’s treatment team can have full information about the pharmacy needs and situation of the patient.” (Decl. Kennedy, Doc. 204-1 at 2, ¶ 3.) To simulate real-world practice, the time to finish SOAP notes was limited in Plaintiff’s PHPR 875(b) and PHPR 811 classes. (PHPR 875(b) Syllabus, Doc. 225-1 at 26; Decl. Lee, Doc. 204-1 at 33, ¶ 8.) ABOR contends that the time restraints, while stressful, are necessary to prepare students for real-world situations and the pressures inherent with the profession. (Decl. Kennedy, Doc. 204-1 at 2, ¶ 3–5.) II. PHPR 875(B) Plaintiff attended PHPR 875(b), Pharmacotherapeutics, with Professors Amy Kennedy and Shanna O’Connor in Fall 2016. (Decl. Kennedy, Doc. 204-1 at 2, ¶ 2.) The course required CSA evaluations, including SOAP notes. (Id. at 2, ¶ 3.) Plaintiff asked Professor Kennedy for additional time on examinations. (Id. at 3, ¶ 7.) On August 31, 2016, Professor Kennedy notified Plaintiff that she could receive extra time on exams, but that “the practice CSA and CSA are not eligible for time adjustments/accommodations.” (8/31/2016 email Kennedy to Karam, Ex. C, Doc. 225-1 at 18.) On September 2, 2016, Plaintiff asked Diedre Lamb, the Assistant Director of DRC, for clarification as to whether she would be allowed additional time for her SOAP notes. (9/2/2016 email Karam to Lamb, id. at 17–18.) Professor Kennedy answered Plaintiff’s question the same day, stating that “[s]ince the workshops are designed to get you ready for the CSA, time adjustments are not provided for the SOAP notes.” (9/2/2016 email Kennedy to Karam, id. at 17.) Plaintiff again contacted Assistant Director Lamb, saying it would be “problematic if not impossible” for her to complete her SOAP notes without additional time. (9/2/2016 email Karam to Lamb, id.) Plaintiff asked once more for a time extension for her September 6, 2016 SOAP notes evaluation. (Id.) Assistant Director Lamb then arranged a meeting between Plaintiff and Professor Kennedy to discuss an extension of time for SOAP notes on September 13, 2016, but Plaintiff did not attend. (Decl. Kennedy, Doc. 204-1 at 3, ¶ 10.) Assistant Director Lamb also responded on September 14, 2016, indicating that, after discussing the issue with PHPR faculty and reviewing the curriculum and objectives of the class, an extension of time for both individual and group SOAP notes was not reasonable. (9/14/2016 email Lamb to Karam, Ex. E, Doc. 225-1 at 44.) Assistant Director Lamb noted that other accommodations were available, stating: The workshop is designed to prepare all students for the Clinical Skills Assessment and emulates the fast-paced, clinical setting. It is essential that students respond to the prompt in a timely manner because in the professional setting other medical professionals would rely on your timely assessments to move forward with patient care. There are several accommodations that can facilitate access in completing SOAP notes: • You may complete SOAP notes in a proctored, private space. • DRC will provide head phones or ear plugs to reduce distraction while you complete your SOAP notes. • You may use assistive technology to read and respond to the SOAP note prompt. We believe this outcome maximizes the accessibility of the SOAP note without compromising its essential functions. (Id.) Plaintiff did not receive extra time to complete her SOAP notes in PHPR 875(b). (Decl. Kennedy, Doc. 204-1 at 3, ¶¶ 7–10.) Plaintiff was, however, provided the alternative accommodations for her exam. (Id.; 9/14/2016 email Lamb to Karam, Ex. E, Doc. 225-1 at 44.) On September 14, 2016, Plaintiff claims she completed and attempted to upload a quiz unsuccessfully. (9/14/2016 email Karam to Kennedy, Ex. F, Doc. 225-1 at 48.) Professor Kennedy refused to credit Plaintiff for the quiz, and informed Plaintiff that there was no record she attempted it. (9/14/2016 & 9/28/2016 emails Kennedy to Karam, id. at 46, 48.) Plaintiff submitted evidence of the University’s D2L computer log system that indicated she started a quiz at 12:55 p.m. and subsequently saved responses for Questions 1 through 5. (Screenshot D2L, id. at 49.) Plaintiff claims Professor Kennedy never responded when Plaintiff asked how she could go about verifying that she had finish

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Karam v. University of Arizona, (D. Ariz. 2022).

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