Kang v. PayPal Holdings, Inc

CourtDistrict Court, N.D. California
DecidedApril 27, 2023
Docket3:21-cv-06468
StatusUnknown

This text of Kang v. PayPal Holdings, Inc (Kang v. PayPal Holdings, Inc) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Kang v. PayPal Holdings, Inc, (N.D. Cal. 2023).

Opinion

1 2 3 4 5 IN THE UNITED STATES DISTRICT COURT 6 FOR THE NORTHERN DISTRICT OF CALIFORNIA 7 8 HUEI-TING KANG, et al., Case No. 21-cv-06468-CRB

9 Plaintiffs,

ORDER GRANTING MOTION TO 10 v. DISMISS

11 PAYPAL HOLDINGS, INC, et al., 12 Defendants.

13 Plaintiffs Huei-Ting Kang and Arthur Flores (“Plaintiffs”) bring claims under the 14 Securities Exchange Act of 1934 against PayPal Holdings, Inc. and four of its officers and 15 employees (collectively, “PayPal”), alleging that PayPal made false or misleading 16 statements regarding its compliance with regulatory obligations. Second Amended 17 Complaint (“SAC”) (dkt. 83). In August, the Court granted PayPal’s first motion to 18 dismiss, and allowed Plaintiffs leave to amend their complaint. Kang v. PayPal Holdings, 19 Inc., No. 21-CV-06468-CRB, 2022 WL 3155241, at *13 (N.D. Cal. Aug. 8, 2022) (“Kang 20 I”). PayPal now moves to dismiss the SAC. Mot. (dkt. 87); see also Opp’n (dkt. 88); 21 Reply (dkt. 89). The Court finds this matter suitable for resolution without oral argument 22 pursuant to Civil Local Rule 7-1(b), and GRANTS PayPal’s motion without leave to 23 amend. 24 I. BACKGROUND 25 A. First Amended Complaint 26 In the First Amended Complaint (“FAC”), Plaintiffs brought claims for securities 27 fraud under Sections 10(b) and 20(a) of the Exchange Act and SEC Rule 10b-5 against 1 Financial Officer; Doug Bland, General Manager of Global Credit; and Joseph Gallo, 2 Director of Communications. FAC (dkt. 49) ¶¶ 29–32, 178–202. Plaintiffs alleged that 3 PayPal did not comply with regulatory obligations as to PayPal Credit and Regulation II. 4 Id. ¶¶ 5, 8. Plaintiffs’ allegations relied on a 2015 Consent Order that a District of 5 Maryland court entered after the Consumer Finance Protection Bureau (“CFPB”) filed a 6 complaint against PayPal. FAC ¶ 38; see Request for Judicial Notice1 (“RJN”) (dkt. 71) 7 Ex. 9; CFPB v. PayPal, Inc., No 1:15-cv-01426 (D. Md. May 19, 2015), dkt. 1. The 8 Consent Order prohibited PayPal from enrolling customers in PayPal Credit without 9 affirmative consent, misrepresenting the terms and conditions of any promotion, and 10 denying customers the benefit of promotions as advertised. RJN Ex. 10 ¶¶ 17, 19–20. 11 Plaintiffs alleged in the FAC that PayPal made three sets of false or misleading 12 statements regarding its compliance with the Consent Order and Regulation II. First, 13 PayPal positively characterized its compliance with the Consent Order, such as stating in 14 its Form 10-Q for the second quarter of 2016 that it “continue[s] to cooperate and engage 15 with the CFPB and work to ensure compliance with the Consent Order.” FAC ¶ 109. 16 Second, PayPal positively characterized its compliance with Regulation II, such as stating 17 that “[a]ny material reduction in credit or debit card interchange rates in the United States 18 or other markets could adversely affect our competitive position . . . . Future changes to 19 those regulations could potentially adversely affect our business.” FAC ¶ 111. Third, 20 PayPal made statements after receiving a letter from the Student Borrower Protection 21 Center (“SBPC”), which found that 151 for-profit schools were merchants on PayPal 22 Credit and misrepresented PayPal Credit promotions. See RJN Ex. 6. After PayPal 23 received the SBPC letter, Gallo stated that PayPal took it “very seriously,” that PayPal 24 “adheres to all state and federal regulations,” and that PayPal “will quickly move to 25 terminate” for-profit school merchants that used misleading language. FAC ¶ 136; RJN 26 27 1 The Court previously held that “all exhibits are subject to judicial notice and/or incorporation by reference.” See Kang I, 2022 WL 3155241, at *7. The exhibits referred to herein were 1 Ex. 7. 2 B. The Court’s Prior Order Dismissing the First Amended Complaint 3 After PayPal moved to dismiss the FAC for failure to state a claim, the Court 4 granted PayPal’s motion. First, the Court concluded that Plaintiffs’ Rule 10b-5(b) claim 5 failed because Plaintiffs did not plausibly plead material misrepresentation or scienter as to 6 PayPal’s allegedly false or misleading statements. See Kang I, 2022 WL 3155241, at *8– 7 12. The Court next held that Plaintiffs’ Rule 10b-5(a), (c) claim failed because the alleged 8 scheme liability “consist[ed] entirely of (and fail[ed] for the same reasons as) the 9 misstatements” in Plaintiffs’ Rule 10b-5(b) claim. See id. at *12–13. Finally, the Court 10 concluded that Plaintiffs’ Section 20(a) claim could not “stand absent a primary violation” 11 (i.e., Plaintiffs plausibly pleading either claim under Rule 10b-5). See id. at *13. 12 C. Second Amended Complaint 13 Plaintiffs then filed the SAC, in which they bring the same claims, and allege 14 substantially similar factual allegations as those addressed in the Court’s prior order. See 15 SAC ¶¶ 192–216; Kang I, 2022 WL 3155241, at *1–6. In the SAC, Plaintiffs allege the 16 following six additional facts based on new confidential witness (“CW”) statements: 17 First, the 2015 Consent Order “concerned customer confusion regarding the sign-up 18 process for PayPal Credit,” which dated back to when the service was known as Bill Me 19 Later. SAC ¶¶ 6, 67, 82, 85. 20 Second, PayPal continued to enroll customers in PayPal Credit without their 21 consent, including that “one or two of every five or seven calls involved a customer who 22 was unaware of having a PayPal Credit account, and did not recall giving consent to enroll 23 in such an account.” Id. ¶¶ 9, 81, 85–86. Moreover, “customers needed to uncheck a box 24 that automatically enrolled them in PayPal Credit, meaning enrolling in PayPal Credit was 25 done automatically unless customers opted out,” and that after PayPal addressed the 26 problem, “management was aware of the continuing complaints,” and its response was 27 “that the issue was in fact fixed and that any ongoing issues must have been due to 1 Third, PayPal monitored and pre-approved transactions for merchants using PayPal 2 Credit, including that “merchants cannot advertise without PayPal’s consent,” the company 3 “had a tracking tool that allowed PayPal to see whether a merchant had compliance related 4 issues,” and “merchant category codes for [for-profit schools] triggered alerts that required 5 PayPal to disable the accounts, but PayPal failed to do so.” Id. ¶ 13. 6 Fourth, PayPal “used sophisticated website crawling tools to monitor merchant and 7 customer activity that tracked keywords.” Id. ¶¶ 14, 66–68. 8 Fifth, “the handling of the CFPB was moved from the legal side to the complaint 9 department of the escalations department around the time the Company agreed to the 10 Consent Order.” Id. ¶ 82. 11 Finally, Schulman and Rainey were aware of complaints that customers were 12 enrolled without consent, including that they “received weekly or biweekly updates about 13 the Company’s remediations and progress in responding to the” Consent Order, and that 14 they “participated in specific meetings to discuss the Company’s response” to the Consent 15 Order. Id. ¶17. Moreover, Schulman and Rainey would “at least be made aware of the 16 types of complaints that the Company was receiving,” and reports regarding customers 17 being enrolled in PayPal Credit without their consent were “100% sent to” Schulman. Id. 18 ¶ 84, 169–70. 19 PayPal now moves to dismiss the SAC for failure to state a claim. Mot. 20 II. LEGAL STANDARD 21 A complaint may be dismissed for failure to state a claim for which relief may be 22 granted. Fed. R. Civ. P. 12(b)(6). Rule 12(b)(6) applies when a complaint lacks either a 23 “cognizable legal theory” or “sufficient facts alleged” under such a theory. Godecke v. 24 Kinetic Concepts, Inc., 937 F.3d 1201

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