Kanani v. Experian Information Solutions, Inc.

District Court, M.D. Florida·Decided August 8, 2024·No. 6:23-cv-02483·Unknown

Opinion

UNITED STATES DISTRICT COURT MIDDLE DISTRICT OF FLORIDA ORLANDO DIVISION

RAJIV KANANI and ASITA KARIA,

Plaintiffs,

v. Case No: 6:23-cv-2483-JSS-EJK

EXPERIAN INFORMATION SOLUTIONS, INC., EQUIFAX INFORMATION SERVICES, LLC, TRANS UNION, LLC and NATIONAL CREDIT SYSTEMS, INC.,

Defendants. ___________________________________/ ORDER Defendants Equifax Information Services LLC, Experian Information Solutions, Inc., and Trans Union LLC (together, the Consumer Reporting Agency (CRA) Defendants) jointly move to dismiss Counts I and II of Plaintiffs’ Complaint with prejudice (Dkt. 37) and Defendant National Credit Systems, Inc. (National) moves to dismiss Count III of Plaintiffs’ Complaint with prejudice (Dkt. 34). Plaintiffs oppose both motions to dismiss. (Dkts. 40, 43.) Upon consideration and for the reasons stated below, Defendants’ motions to dismiss are denied. BACKGROUND Plaintiffs, a husband and wife, bring their Complaint against the CRA Defendants and National pursuant to the Fair Credit Reporting Act (FCRA), 15 U.S.C. § 1681, et seq. (Dkt. 1.) Plaintiffs and their elderly parents allegedly entered into rental agreements on April 28, 2022 to rent two apartments from a landlord at the Encantada at Dove Mountain Apartments in Arizona. (Id. ¶ 50.) Shortly after moving

in, Plaintiffs found that the apartments were infested with snakes and scorpions. (Id. ¶¶ 51–54.) Plaintiffs allege that they were forced to vacate the apartments and entered into an oral agreement with the landlord to terminate the lease. (Id. ¶¶ 55–56.) Plaintiffs had initially agreed to move into another of the landlord’s properties until

they were informed that the rent had been increased. (Id. ¶ 57–58.) Plaintiffs then vacated the apartments to move back to Florida, “paid all the rent owed,” and “entered into a spoken walkaway agreement” with the landlord, “which absolved [Plaintiffs] of any financial obligations” from the apartment rentals. (Id. ¶¶ 59–62.) Sometime later, Plaintiffs checked their credit reports and identified a collection

account showing that Plaintiffs owed $5,380 to the Encantada at Dove Mountain Apartments, with Defendant National listed as the collection agency. (Id. ¶¶ 66–67, 69.) Plaintiffs thereafter disputed the accuracy and validity of the debt with each Defendant. (Id. ¶¶ 70–93, 105–36.) According to Plaintiffs, Defendants failed to conduct reasonable investigations and reinvestigations into the dispute and failed to

correct or delete the inaccurate reporting with respect to the debt. (Id.) As a result of the inaccurate and uncorrected reporting, Plaintiffs allege that they suffered the loss of credit and ability to purchase and benefit from their credit ratings, the expenditure of time, money, and effort in trying to correct the inaccurate reporting, as well as emotional distress including “mental and emotional pain, anguish, humiliation, and embarrassment[.]” (Id. ¶ 146.) Plaintiffs assert three counts in their Complaint. In Count I, Plaintiffs allege

that the CRA Defendants violated 15 U.S.C. § 1681e(b) by failing to follow reasonable procedures to ensure the maximum possible accuracy of Plaintiffs’ credit reports. (Dkt. 1 ¶¶ 147–56.) In Count II, Plaintiffs allege that the CRA Defendants violated 15 U.S.C. § 1681i by failing to perform a reasonable reinvestigation to determine whether the disputed information was accurate, and by failing to accurately record the status

of the disputed information. (Dkt. 1 ¶¶ 157–67.) In Count III, Plaintiffs allege that National violated 15 U.S.C. § 1681s-2(b) by failing to investigate Plaintiffs’ dispute and properly review all relevant information to correct its own internal records and prevent the inaccurate reporting to the CRA Defendants. (Dkt. 1 ¶¶ 168–73.)

APPLICABLE STANDARDS Federal Rule of Civil Procedure 8(a) requires that a complaint contain “a short and plain statement of the grounds for the court’s jurisdiction,” “a short and plain statement of the claim showing that the pleader is entitled to relief,” and “a demand for the relief sought.” Fed. R. Civ. P. 8(a). A defendant may seek to dismiss a

complaint that fails to state a claim upon which relief can be granted. Fed. R. Civ. P. 12(b)(6). When ruling on a Rule 12(b)(6) motion to dismiss, the court must accept the complaint’s well-pleaded factual allegations as true and construe them in the light most favorable to the plaintiff. Hunt v. Aimco Props., L.P., 814 F.3d 1213, 1221 (11th Cir. 2016) (citing Adinolfe v. United Techs. Corp., 768 F.3d 1161, 1169 (11th Cir. 2014)). To survive a motion to dismiss, a complaint must allege facts that reasonably demonstrate evidence exists to support the plaintiff’s claims. Bell Atl. Corp. v. Twombly, 550 U.S. 544, 556 (2007). “Rule 8’s pleading standard ‘does not require ‘detailed

factual allegations,’ but it demands more than an unadorned, the-defendant- unlawfully-harmed-me accusation.’” Urquilla-Diaz v. Kaplan Univ., 780 F.3d 1039, 1051 (11th Cir. 2015) (quoting Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009)). A litigant may not solely put forth “[t]hreadbare recitals of the elements of a cause of action,

supported by mere conclusory statements.” Iqbal, 556 U.S. at 678. Instead, the plaintiff’s allegations “must contain sufficient factual matter, accepted as true, to ‘state a claim to relief that is plausible on its face.’” Id. (quoting Twombly, 550 U.S. at 570). “A complaint is plausible on its face when it contains sufficient facts to support a reasonable inference that the defendant is liable for the misconduct alleged.” Gates v.

Khokhar, 884 F.3d 1290, 1296 (11th Cir. 2018) (quoting Iqbal, 556 U.S. at 678). “Factual allegations that are merely consistent with a defendant’s liability, however, are not facially plausible.” Urquilla-Diaz, 780 F.3d at 1051 (quotations removed) (quoting Iqbal, 556 U.S. at 678). ANALYSIS

A. The CRA Defendants’ Motion to Dismiss Plaintiffs bring Counts I and II against the CRA Defendants for alleged willful and negligent violations of § 1681e(b) and § 1681i of the FCRA. (Dkt. 1 ¶¶ 147–67.) The CRA Defendants move to dismiss both counts with prejudice and argue that Plaintiffs have failed to plead a factual inaccuracy in their credit information necessary to support their claims. (Dkt. 37 at 9–13.) Plaintiffs respond that the CRA Defendants misconstrue Plaintiffs’ allegations and that Plaintiffs have adequately stated a claim in

each count. (Dkt. 43.) Upon consideration, the court agrees with Plaintiffs.

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Kanani v. Experian Information Solutions, Inc., (M.D. Fla. 2024).

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