Kaivac, Inc. v. Stillwagon

CourtDistrict Court, S.D. Ohio
DecidedJanuary 19, 2021
Docket1:19-cv-00410
StatusUnknown

This text of Kaivac, Inc. v. Stillwagon (Kaivac, Inc. v. Stillwagon) is published on Counsel Stack Legal Research, covering District Court, S.D. Ohio primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Kaivac, Inc. v. Stillwagon, (S.D. Ohio 2021).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF OHIO WESTERN DIVISION

KAIVAC, INC.,

Plaintiff,

v. Case No. 1:19–cv–410 JUDGE DOUGLAS R. COLE VINCENT STILLWAGON,

Defendant.

OPINION AND ORDER This cause comes before the Court on Kaivac, Inc.’s Motion for Summary Judgment and Attorney’s Fees (Doc. 30). For the reasons explained below, the Court GRANTS IN PART and DENIES IN PART Kaivac’s Motion. BACKGROUND Kaivac is a company based out of Hamilton, Ohio that develops hygienic cleaning systems for building occupants. Kaivac sells those systems and related products to customers in over forty states and internationally. To attract new customers and support existing ones, Kaivac employs dedicated sales and technical- support teams. (Towes Decl., Doc. 29-6, #403–04 ¶¶ 5–7). One of the customer-connection tools that Kaivac uses is YouTube. As most internet users know, YouTube is a video-sharing website. The site allows a member to create “channels,” which allow other users to find content posted by that member. In 2015, Kaivac created two such channels on YouTube. (Metzler Decl., Doc. 29-2, #335 ¶¶ 5–6). It called one of these channels “Kaivac in the Field,” and the other “Kaivac Tech Support.” Kaivac’s Creative Media Manager, Karl Metzler, created the channels using Kaivac’s password-protected Google account affiliated with its email address: kaivacinthefield@gmail.com. (Id., #335 ¶ 6). A person can upload videos to a

YouTube channel only when the person is logged into the account using Kaivac’s Google account credentials. The Kaivac in the Field channel featured video content that sales personnel captured and uploaded directly with their smartphones during demonstrations and sales calls. (Id. ¶¶ 7–8). These videos helped Kaivac’s sales team illustrate successful techniques and methods to potential customers on demand. (See id., #335–36 ¶ 9).

In 2018, the Kaivac in the Field channel included approximately 20 videos. Those videos were viewed over 800 times in 2018 and over 350 times in 2019. (Id., #337 ¶ 16). According to Metzler, “[t]he videos were of significant value to Kaivac for the role they played in generating business and maintaining customer relationships.” (Id., #335 ¶ 9). The Kaivac Tech Support channel, on the other hand, housed videos demonstrating how to maintain Kaivac’s cleaning machines. Kaivac’s technical

support team developed the content of the videos, and Kaivac’s video department produced the videos using professional tools. Metzler would then upload the videos to the Kaivac Tech Support channel using his work computer. Kaivac’s Tech Support channel housed 14 videos and cost over $75,000 to make. (Id., #336 ¶ 10). They were viewed over 6,500 times in 2018 and over 4,300 times in 2019. (Id., #337 ¶ 17). Because a person must be logged into Kaivac’s Google account in order to upload content to its channels, Kaivac shared its Google password with members of its sales team, thus allowing them to sign in and upload video content from their

smartphones to the Kaivac in the Field channel. Because they had the password, members of Kaivac’s sales team also had the ability (although not the permission) to delete video content from both YouTube Channels. (Id., #336 ¶ 12). Kaivac itself nonetheless “owned the right, title, and interest to the videos.” (Kaivac Opening Br., Doc. 30-1, #410; see also YouTube Terms of Service, available at https://tinyurl.com/y62s93c8 (effective May 25, 2018) (“You retain all of your

ownership rights in your Content.”)). Defendant Vincent Stillwagon was a member of Kaivac’s sales team from August 25, 2011 until April 5, 2017. (Towes Decl., Doc. 29-6, #404 ¶ 8). As such, Kaivac provided him the password to its Google account, and Stillwagon thus had the ability to log his device in using Kaivac’s Google account credential and thereby add video content to (and delete content from) Kaivac’s YouTube channels. (Metzler Decl., Doc. 29-2, #336 ¶¶ 11–12). While employed with Kaivac, Kaivac provided Stillwagon

a cell phone that it intended he use for business purposes. Stillwagon also, however, had a personal iPhone 6. (Stillwagon Interrog. Resp., Attached as Ex. J to First Am. Compl., Doc. 24, #264). When Stillwagon left Kaivac, he returned the phone Kaivac had issued him, but kept his personal iPhone 6. (Id.). About two years after Stillwagon left the company, on April 16, 2019, Metzler received an unusual email from Kaivac’s Technical Support Specialist, Austin Green. Green informed Metzler that, while trying to access Kaivac’s Tech Support channel, Green encountered a message stating, “this channel doesn’t have any content.” (Metzler Decl., #337–38 ¶19). Metzler then checked the channel himself and saw the

same message. He immediately began investigating what happened to the videos. He first logged into Kaivac’s Google account and navigated to a page called “Creator Studio.” There he discovered that all of the videos previously housed on either the Kaivac Tech Support or Kaivac in the Field channels had been deleted. (Id., #338 ¶ 20). Metzler navigated to a page in Kaivac’s Google account that listed “[d]evices

that have been active on your account in the last 28 days, or are currently signed in.” Metzler saw that only two devices were listed: (1) a “Windows” computer in “Hamilton, OH, USA” labeled “THIS DEVICE”—meaning, the Kaivac-owned computer that Metzler was using at that moment; and (2) a smartphone labeled “vince’s iPhone” in the “United States,” which last accessed a Google product or service while logged into Kaivac’s Google account that day (i.e., April 16, 2019).1 The next day, i.e., April 17, Metzler returned to this page to preserve this data. The page

reflected the same information, with one addition: it again showed that “vince’s iPhone” was last active while logged in using Kaivac’s Google account credentials on

1 A forensic expert that Kaivac retained for this lawsuit explains, and Stillwagon does not dispute, that “[t]o access the [Google] account in such a way as to display on the ‘My Recent Devices’ log, the account username and password must be entered on a web page for a Google product.” (Daley Expert Report, Doc. 29-1, #291). April 16, 2019, but now showed a last-access time of 11:35 p.m.2 (i.e., shortly before midnight). This time stamp meant that hours after Metzler’s investigation began, “vince’s iPhone” had again accessed a Google product or service while logged into

Kaivac’s Google account. (Id. ¶ 21). Metzler took a screenshot of this page (attached as Exhibit B to Kaivac’s Amended Complaint). Metzler later navigated to a webpage on Kaivac’s Google account containing data analytics. That webpage revealed that all video views had ceased on or around April 14, 2019, indicating that someone deleted the videos on or around that date. (Id. at #338–39 ¶¶ 23–24). These facts caused Kaivac to suspect that Vincent Stillwagon had deleted the

videos. Stillwagon was the only individual who went by “Vince” to whom Kaivac had provided the password to its Google account. (Metzler Decl., Doc. 29-2, #338 ¶ 22). And Kaivac had not changed its password until the day after it discovered its videos had been deleted. (Id. ¶ 27). Moreover, Kaivac’s lawyers later retained forensic analysts who uncovered additional facts that supported Kaivac’s initial suspicion. These analysts performed data collections (with Stillwagon’s consent) of Stillwagon’s iCloud account, Stillwagon’s new iPhone XS (Stillwagon discarded his iPhone 6 in

July 2019), and Kaivac’s Google account. While accessing Stillwagon’s iCloud account, one of the analysts, Aaron Liang, discovered a backup for an iPhone 6s with the identifier “vince’s iPhone.” (Daley

2 Metzler stated in his declaration that he saw “vince’s iPhone” had last accessed the account on April 16, 2019 at 11:58 p.m. (Metzler Decl., Doc.

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