Juju, Inc. v. Campbell

CourtDistrict Court, D. Delaware
DecidedJune 15, 2020
Docket1:19-cv-00402
StatusUnknown

This text of Juju, Inc. v. Campbell (Juju, Inc. v. Campbell) is published on Counsel Stack Legal Research, covering District Court, D. Delaware primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Juju, Inc. v. Campbell, (D. Del. 2020).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF DELAWARE

JUJU, INC., ) ) Plaintiff, ) ) v. ) Civil Action No. 19-402-CFC ) NATIVE MEDIA, LLC, THOMAS J. ) SCHOLLMEYER, II, CAROLINE ) BANKS, JOHN DOE CORPORATIONS ) 1-10 and JOHN AND JANE DOES 1-10, ) ) Defendants. )

REPORT AND RECOMMENDATION Presently before the Court in this civil matter is a motion to dismiss the claims in the operative Third Amended Complaint (“TAC”), filed by Defendants Native Media, LLC, (“Native”), Thomas J. Schollmeyer, II and Caroline Banks (collectively “Defendants”), pursuant to Federal Rule of Civil Procedure 12(b)(6) (the “Motion”). (D.I. 84) For the reasons set forth below, the Court recommends that Defendants’ Motion be GRANTED-IN-PART and DENIED- IN-PART. I. BACKGROUND A. Factual Background

Plaintiff Juju, Inc. (“Plaintiff”) and Native were parties to “pay per click” contractual arrangements, which give rise to the allegations in this case. Additional relevant facts regarding the parties and their interactions are set out below. 1. The Parties and Their “Pay Per Click” Agreements

Plaintiff is a Delaware corporation with its principal place of business in New York City. (D.I. 82 (“TAC”)) at ¶ 5). Plaintiff owns and operates a web domain, http://juju.com, which, “functions not as a job board, but rather as a job search engine intended to facilitate and make more efficient the process by which its users[] conduct [i]nternet-based [job] searches.” (Id. at ¶ 15; see also id. at ¶¶ 16-17) Plaintiff touts its “unique search functionalities and comprehensive search results” that distinguish it from other search engines. (Id. at ¶ 16) Defendant Native is a Florida limited liability company. (Id. at ¶ 18) Defendants Mr.

Schollmeyer and Mrs. Banks are husband and wife and are also the sole members and employees of Native. (Id. at ¶¶ 18, 20, 25) The record shows that Native is operated out of Mr. Schollmeyer and Mrs. Banks’s home in Florida, (id. at ¶ 20), and that it conducts no business apart from the business it had with Plaintiff, (id. at ¶ 25). Plaintiff and Native were parties to three contractual agreements, which are described more fully below. By way of these agreements, Plaintiff paid Native to “publish” (that is, to distribute) e-mails that contained clickable URL hyperlinks to Plaintiff’s job search results and the like (the “Program Data”). (Id. at ¶¶ 29-30) In return, Plaintiff paid Native for each time a reader clicked on one of the hyperlinks. (Id. at ¶ 29) This is known as a “pay-per-click” or “PPC” arrangement. (Id.)

Plaintiff had two key mechanisms to keep track of clicks originating from its publishers, such as Native. First, each publisher was given a unique identification code. (Id. at ¶¶ 48-49) From this identification code, Plaintiff could trace each click back to its publisher. (Id. at ¶ 48) Plaintiff ultimately did this for purposes of “determining the Publisher’s share of the revenue generated by such click activity.” (Id.) Second, Plaintiff kept track of the internet protocol (“IP”) addresses from which the click originated. (Id. at ¶¶ 34 & n.2, 50) Plaintiff’s “data- capturing functionalities and protocols” allowed it to extract the IP addresses from these clicks, as well as the times and dates of the clicks. (Id. at ¶ 34) The goal of Plaintiff’s web advertising is “conversions”—here, the “submission of a[ job] application by [users] genuinely interested in the job position advertised” on Plaintiff’s website. (Id. at ¶ 42) In light of the fact that Plaintiff paid Native “per click,” Plaintiff had an interest in paying only for clicks borne out of genuine interest in its web content. (Id. at ¶ 40) Plaintiff

describes this as the “quality” of web traffic that comes to its site. (Id.) A higher ratio of conversions to clicks signals higher “quality” traffic; a lower ratio of conversions to clicks signals lower “quality” traffic. (Id. at ¶ 40) Lower quality traffic can indicate that the clicks are “false, artificial, manufactured, or the product of something other than bona fide User interest and activity[.]” (Id.) Plaintiff is able to analyze the data related to these clicks—including the users’ IP addresses, how many times a user at a particular IP address clicked on an advertisement and how close in time such clicks occurred—in order to determine whether the clicks were the product of genuine interest from a user, or instead were likely the product of fraudulent click activity. (Id. at ¶ 50-52, 144-45) This is necessary thing for Plaintiff to do, because publishers and those paid

per click sometimes generate false and/or fraudulent clicks in order to increase their earnings. (Id. at ¶ 63) For example, “click fraud” can occur when “either a (natural) person, automated script, or computer program, sometimes referred to as a ‘bot,’ simulates the click activity of a legitimate . . . User by clicking on the Program Data displayed, but without having an actual interest in its subject matter or content.” (Id.) While publishers can manually click on the links themselves (or pay others to do so), bots are far more efficient because they have the “augmented capacity for executing far larger volumes of clicks, and in far shorter periods of time[.]” (Id. at ¶ 65) Thus bots tend to be “the instruments of choice among publishers keen on perpetrating click fraud for purposes of reaping windfall payments (for poor to zero quality traffic)[.]” (Id.) 2. The Agreements

Plaintiff and Native are alleged to have been parties to three agreements: the Publisher Program Agreement, the Acceptable Use Policy, and the Juju Publisher Signup Form.1 These will be described in turn below. The Publisher Program Agreement (“Program Agreement”) “enable[d] Publisher [Native] to display job search results from Juju and its advertiser affiliates on Publisher’s Web site and earn a share of revenue from such content.” (Id., ex. A at ¶ 1(a)) The Program Agreement imposed a number of different types of obligations on Native relevant here, including the following: • The agreement included a set of obligations related to click fraud. Native agreed “to cooperate with [Plaintiff] in any investigation of . . . attempts to fraudulently inflate the volume of impressions or clicks from the Approved Sites.” (Id., ex. A at ¶ 2(b)) Further to this provision, Native agreed to “implement all reasonable corrective actions requested by [Plaintiff] to correct and prevent such activities.” (Id.) Similarly, Native agreed that it would not “generate automated, fraudulent or otherwise invalid impressions, inquiries, conversions, clicks or other actions[.]” (Id., ex. A at ¶ 3)

• Second, the agreement also contained a compensation provision that addressed valid and invalid clicks. There, Plaintiff agreed to compensate Native only for “valid clicks[.]” (Id., ex. A at ¶ 4) Determining whether a click was valid or not was left to Plaintiff’s discretion. (See id.) This provision also stated that Plaintiff would not compensate Native “for any clicks or other transactions generated by [Native] or any party acting on [its] behalf.” (Id.) The provision also included a fee- shifting provision, that stated “[i]f [Plaintiff] refunds fees to an advertiser for any reason, then [Native] shall refund [its] corresponding revenue share to [Plaintiff.]” (Id.)

1 Plaintiff attached the three contracts at issue to the TAC as Exhibits A-C. (TAC, exs. A-C) As will be further discussed below, none of the contracts has a signature line at the end where a representative for each party would sign. (Id.) Instead, the contracts are so-called “clickwrap agreements,” wherein one of the parties to the agreement manifests assent by clicking a button on its computer. (D.I. 91 at 14) • Finally, the Program Agreement contained a mix of other relevant provisions.

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