24CA1080 JPMorgan v Graham 02-27-2025
COLORADO COURT OF APPEALS
Court of Appeals No. 24CA1080 Jefferson County District Court No. 23CV30396 Honorable Christopher Blake Rhamey, Judge
JPMorgan Chase Bank, N.A.,
Plaintiff-Appellant,
v.
Jared Graham,
Defendant-Appellee.
JUDGMENT REVERSED
Division VII Opinion by JUDGE LIPINSKY Johnson and Moultrie, JJ., concur
NOT PUBLISHED PURSUANT TO C.A.R. 35(e) Announced February 27, 2025
The Moore Law Group, Heather L. Cannon, Nicholas Bullock, Karlie D. Schafer, Santa Ana, California, for Plaintiff-Appellant
No Appearance for Defendant-Appellee ¶1 Plaintiff, JPMorgan Chase Bank, N.A., appeals the district
court’s order dismissing its claim against defendant, Jared Graham,
with prejudice. We reverse.
I. Background Facts and Procedural History
¶2 On March 27, 2023, JPMorgan filed suit against Graham to
collect on a past due credit card account. Graham, appearing pro
se, filed a motion to compel arbitration (the motion to arbitrate) on
May 26, 2023, citing the arbitration provision in his JPMorgan
credit card agreement (the agreement).
¶3 In its response to the motion to arbitrate, JPMorgan advised
the court that it did “not object to [Graham] initiating arbitration”
and noted that, pursuant to section 13-22-207(6), C.R.S. 2024, the
court “shall stay any judicial proceeding that involves a claim
alleged to be subject to the arbitration until the ordering court
renders a final decision under this section.” JPMorgan specifically
asked the court to stay the case for sixty calendar days “to allow
[Graham] to commence arbitration.”
¶4 On July 10, 2023, the court granted the motion to arbitrate.
It stayed the case for sixty days “to allow [Graham] to commence
arbitration.”
1 ¶5 Sixty days later, on September 8, 2023, the court entered a
delay reduction order in which it directed the parties to “file a
Stipulation to Dismiss the Case with Prejudice” if “the matter ha[d]
been resolved through arbitration,” and if “the matter ha[d] not
been resolved, or arbitration ha[d] not occurred,” it ordered
JPMorgan “to show cause in writing why the case should not be
dismissed.” The court further ordered that, “[i]f the parties fail to
do so within 35 days, the Court shall deem this matter abandoned
and dismiss the case pursuant to C.R.C.P. 121(c) Sec. 1-10.”
¶6 In a status report filed on September 15, 2023, JPMorgan
reported that its counsel had received an official arbitration demand
from the American Arbitration Association (AAA) on September 14,
2023 (after the stay expired); said that the matter had been
assigned to the AAA case management center; and asked the court
to “grant an additional stay of proceedings to allow completion of
¶7 On September 25, 2023, the court entered an order in which,
as relevant to this appeal, it stayed the case for ninety days “or until
arbitration has occurred and the arbiters [sic] decisions [sic] is
provided to the parties; whichever comes first.” (Emphasis added.)
2 In addition, the court ordered JPMorgan to provide “an arbitration
status report within 7-days after receipt of the arbiters [sic] decision
detailing if any legal disputes remain” and said that, “[i]f no
disputes remain, [JPMorgan] is further ordered to file a joint
dismissal of [its] claim with prejudice within 14-days of receipt of
the arbiters [sic] decision.”
¶8 Nearly four months later, the court entered an order noting
that the ninety-day stay had expired on December 26, 2023, and
ordered JPMorgan “to file a status update regarding arbitration and
the further need for this case’s prosecution within 14-days.” The
court warned that, “[i]f no report is received, the Case will be
dismissed without prejudice.”
¶9 After JPMorgan failed to file a status report within fourteen
days, on February 12, 2024, the court entered an order noting that
“[n]o action has occurred in the case since September of 2023” and
dismissing the case without prejudice for failure to prosecute in
violation of C.R.C.P. 121, section 1-10.
¶ 10 The February 12 order caught JPMorgan’s attention. On
February 21, 2024, it filed a motion to set aside the dismissal order
and to reopen the case. In its motion, JPMorgan advised the court
3 that the parties were “currently participating in the proceedings
initiated with the AAA” and said its attorneys “had mistakenly
missed the [court’s] deadline to file a Status Report.”
¶ 11 Together with its motion to set aside the dismissal motion and
to reopen the case, JPMorgan filed a motion to stay the proceedings
for an additional ninety days “to allow completion of [a]rbitration.”
In support of its request for an additional ninety-day stay,
JPMorgan quoted section 13-22-207(6) and (7):
If a party files a motion with the court to order arbitration, the court on just terms shall stay any judicial proceeding that involves a claim alleged to be subject to the arbitration until the ordering court renders a final decision under this section.
If the court orders arbitration, the court on just terms shall stay any judicial proceeding that involves a claim subject to the arbitration. If a claim subject to the arbitration is severable, the court may limit the stay to that claim.
¶ 12 The court issued an order on March 20, 2024, directing
JPMorgan to show cause in writing within thirty-five days why
arbitration had not been completed and noting that a lawyer’s
“mistakenly miss[ing]” a deadline is not excusable neglect for
purposes of setting aside a judgment under C.R.C.P. 60(b)(1) and
4 60(b)(5). The court quoted Messler v. Phillips, 867 P.2d 128, 136
(Colo. App. 1993): “[E]xcusable neglect involves unforeseen
occurrences which would cause a reasonably prudent person to
overlook a required act in the performance of some responsibility.
Failure to act because of carelessness and negligence is not
excusable neglect.”
¶ 13 In addition, the court said in the March 20 order that, if it
were to exercise its discretion to re-open the case, it would
“immediately have to confront the question of why, after 150 days of
official stay for arbitration and a subsequent unofficial stay for an
additional 84 days (from expiration of December 26th to the date of
this Order) arbitration has not been completed.” The court
explained that, for this reason, it could not consider reopening the
case “until clarity is provided.”
¶ 14 The court ordered JPMorgan to “show cause in writing within
35-days of this order why arbitration has not been completed” and
“state with particularity the precise number of days [it] expects
necessary for the requested third stay to reach final resolution of
this matter.” The March 20 order put JPMorgan on notice that, if it
failed to show cause within thirty-five days, the court would deny
5 its motion to set aside the dismissal order and to reopen the case
“without further opportunity to be heard.”
¶ 15 Despite the unequivocal language of the March 20 order,
JPMorgan failed to show cause by the specified deadline.
Accordingly, on May 1, 2024, the court entered an order dismissing
the case with prejudice. The court observed that, although it had
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24CA1080 JPMorgan v Graham 02-27-2025
COLORADO COURT OF APPEALS
Court of Appeals No. 24CA1080 Jefferson County District Court No. 23CV30396 Honorable Christopher Blake Rhamey, Judge
JPMorgan Chase Bank, N.A.,
Plaintiff-Appellant,
v.
Jared Graham,
Defendant-Appellee.
JUDGMENT REVERSED
Division VII Opinion by JUDGE LIPINSKY Johnson and Moultrie, JJ., concur
NOT PUBLISHED PURSUANT TO C.A.R. 35(e) Announced February 27, 2025
The Moore Law Group, Heather L. Cannon, Nicholas Bullock, Karlie D. Schafer, Santa Ana, California, for Plaintiff-Appellant
No Appearance for Defendant-Appellee ¶1 Plaintiff, JPMorgan Chase Bank, N.A., appeals the district
court’s order dismissing its claim against defendant, Jared Graham,
with prejudice. We reverse.
I. Background Facts and Procedural History
¶2 On March 27, 2023, JPMorgan filed suit against Graham to
collect on a past due credit card account. Graham, appearing pro
se, filed a motion to compel arbitration (the motion to arbitrate) on
May 26, 2023, citing the arbitration provision in his JPMorgan
credit card agreement (the agreement).
¶3 In its response to the motion to arbitrate, JPMorgan advised
the court that it did “not object to [Graham] initiating arbitration”
and noted that, pursuant to section 13-22-207(6), C.R.S. 2024, the
court “shall stay any judicial proceeding that involves a claim
alleged to be subject to the arbitration until the ordering court
renders a final decision under this section.” JPMorgan specifically
asked the court to stay the case for sixty calendar days “to allow
[Graham] to commence arbitration.”
¶4 On July 10, 2023, the court granted the motion to arbitrate.
It stayed the case for sixty days “to allow [Graham] to commence
arbitration.”
1 ¶5 Sixty days later, on September 8, 2023, the court entered a
delay reduction order in which it directed the parties to “file a
Stipulation to Dismiss the Case with Prejudice” if “the matter ha[d]
been resolved through arbitration,” and if “the matter ha[d] not
been resolved, or arbitration ha[d] not occurred,” it ordered
JPMorgan “to show cause in writing why the case should not be
dismissed.” The court further ordered that, “[i]f the parties fail to
do so within 35 days, the Court shall deem this matter abandoned
and dismiss the case pursuant to C.R.C.P. 121(c) Sec. 1-10.”
¶6 In a status report filed on September 15, 2023, JPMorgan
reported that its counsel had received an official arbitration demand
from the American Arbitration Association (AAA) on September 14,
2023 (after the stay expired); said that the matter had been
assigned to the AAA case management center; and asked the court
to “grant an additional stay of proceedings to allow completion of
¶7 On September 25, 2023, the court entered an order in which,
as relevant to this appeal, it stayed the case for ninety days “or until
arbitration has occurred and the arbiters [sic] decisions [sic] is
provided to the parties; whichever comes first.” (Emphasis added.)
2 In addition, the court ordered JPMorgan to provide “an arbitration
status report within 7-days after receipt of the arbiters [sic] decision
detailing if any legal disputes remain” and said that, “[i]f no
disputes remain, [JPMorgan] is further ordered to file a joint
dismissal of [its] claim with prejudice within 14-days of receipt of
the arbiters [sic] decision.”
¶8 Nearly four months later, the court entered an order noting
that the ninety-day stay had expired on December 26, 2023, and
ordered JPMorgan “to file a status update regarding arbitration and
the further need for this case’s prosecution within 14-days.” The
court warned that, “[i]f no report is received, the Case will be
dismissed without prejudice.”
¶9 After JPMorgan failed to file a status report within fourteen
days, on February 12, 2024, the court entered an order noting that
“[n]o action has occurred in the case since September of 2023” and
dismissing the case without prejudice for failure to prosecute in
violation of C.R.C.P. 121, section 1-10.
¶ 10 The February 12 order caught JPMorgan’s attention. On
February 21, 2024, it filed a motion to set aside the dismissal order
and to reopen the case. In its motion, JPMorgan advised the court
3 that the parties were “currently participating in the proceedings
initiated with the AAA” and said its attorneys “had mistakenly
missed the [court’s] deadline to file a Status Report.”
¶ 11 Together with its motion to set aside the dismissal motion and
to reopen the case, JPMorgan filed a motion to stay the proceedings
for an additional ninety days “to allow completion of [a]rbitration.”
In support of its request for an additional ninety-day stay,
JPMorgan quoted section 13-22-207(6) and (7):
If a party files a motion with the court to order arbitration, the court on just terms shall stay any judicial proceeding that involves a claim alleged to be subject to the arbitration until the ordering court renders a final decision under this section.
If the court orders arbitration, the court on just terms shall stay any judicial proceeding that involves a claim subject to the arbitration. If a claim subject to the arbitration is severable, the court may limit the stay to that claim.
¶ 12 The court issued an order on March 20, 2024, directing
JPMorgan to show cause in writing within thirty-five days why
arbitration had not been completed and noting that a lawyer’s
“mistakenly miss[ing]” a deadline is not excusable neglect for
purposes of setting aside a judgment under C.R.C.P. 60(b)(1) and
4 60(b)(5). The court quoted Messler v. Phillips, 867 P.2d 128, 136
(Colo. App. 1993): “[E]xcusable neglect involves unforeseen
occurrences which would cause a reasonably prudent person to
overlook a required act in the performance of some responsibility.
Failure to act because of carelessness and negligence is not
excusable neglect.”
¶ 13 In addition, the court said in the March 20 order that, if it
were to exercise its discretion to re-open the case, it would
“immediately have to confront the question of why, after 150 days of
official stay for arbitration and a subsequent unofficial stay for an
additional 84 days (from expiration of December 26th to the date of
this Order) arbitration has not been completed.” The court
explained that, for this reason, it could not consider reopening the
case “until clarity is provided.”
¶ 14 The court ordered JPMorgan to “show cause in writing within
35-days of this order why arbitration has not been completed” and
“state with particularity the precise number of days [it] expects
necessary for the requested third stay to reach final resolution of
this matter.” The March 20 order put JPMorgan on notice that, if it
failed to show cause within thirty-five days, the court would deny
5 its motion to set aside the dismissal order and to reopen the case
“without further opportunity to be heard.”
¶ 15 Despite the unequivocal language of the March 20 order,
JPMorgan failed to show cause by the specified deadline.
Accordingly, on May 1, 2024, the court entered an order dismissing
the case with prejudice. The court observed that, although it had
“provided a path” for JPMorgan to cure the dismissal by showing
cause why “arbitration had not occurred within the time allotted,”
JPMorgan failed to do so. In addition, the court said that, if
JPMorgan “made a minimal showing that they were diligently
prosecuting the case through arbitration, the Court would not hold
an apparent calendaring error against them.”
¶ 16 But, the court noted, JPMorgan “continued to fail to
meaningfully engage in the diligent prosecution of this case by
failing to meet the deadline to show cause.” The court explained
that “[t]his continuous failure to meet deadlines creates meaningful
prejudice to the defendant[] through undue delay in the
proceedings, wastes court resources, and is irreconcilable with the
legal and professional duties [JPMorgan] and their counsel are
under.” The court continued that JPMorgan “sought to utilize the
6 Court’s authority to achieve [its] legal goals in this case, but has
continuously failed to satisfy reasonable and valid Court orders
necessary to achieve those ends.” Because “[t]he Court cannot
reconcile this behavior with any appropriate course of conduct and
cannot sanction the same to continue [to] Defendant[’s] prejudice,”
the court “convert[ed] its dismissal for failure to prosecute” under
C.R.C.P. 121, section 1-10 to “a DISMISSAL WITH PREJUDICE.”
¶ 17 JPMorgan appeals the May 1 dismissal order.
II. Analysis
¶ 18 JPMorgan contends on appeal that the court erred by
dismissing the case with prejudice and by not staying the
proceedings until the parties’ arbitration concluded. We hold that
the court lacked subject matter jurisdiction over the case during the
pendency of the arbitration and, therefore, we reverse the May 1
dismissal order.
A. Standard of Review
¶ 19 “Subject matter jurisdiction concerns the court’s authority to
decide a particular matter.” Dunafon v. Krupa, 2020 COA 149, ¶ 7,
477 P.3d 785, 788 (quoting In re Support of E.K., 2013 COA 99, ¶ 8,
410 P.3d 480, 482). “The court’s authority must be properly
7 invoked before it can act, and a judgment rendered without subject
matter jurisdiction is void.” Id. (quoting E.K., ¶ 8, 410 P.3d at 482).
“Whether a court has subject matter jurisdiction is determined by
the nature of the claim and the relief sought.” In re Marriage of
Roth, 2017 COA 45, ¶ 14, 395 P.3d 1226, 1230.
¶ 20 “Whether the district court had subject matter jurisdiction is
an issue that can be raised at any time in a proceeding.” Zook v. El
Paso County, 2021 COA 72, ¶ 8, 494 P.3d 659, 662. Subject matter
jurisdiction is a legal question that we review de novo. Black v.
Black, 2020 COA 64M, ¶ 90, 482 P.3d 460, 480.
B. Arbitration and Subject Matter Jurisdiction
¶ 21 “In Colorado, arbitration is a favored method of dispute
resolution.” Lane v. Urgitus, 145 P.3d 672, 678 (Colo. 2006); see
Fresquez v. Trinidad Inn, Inc., 2022 COA 96, ¶ 16, 521 P.3d 399,
404 (“As a general rule, Colorado favors arbitration agreements.”).
¶ 22 Under the Colorado Uniform Arbitration Act, §§ 13-22-201
to -230, C.R.S. 2024, “a valid, enforceable arbitration provision
divests trial courts of jurisdiction over all questions that are to be
submitted to arbitration, pending the conclusion of arbitration.”
Lane, 145 P.3d at 679. Thus, “[i]f an enforceable agreement
8 requires arbitration of a claim, a court lacks subject matter
jurisdiction to consider that issue.” McCord v. Affinity Ins. Grp.,
Inc., 13 P.3d 1224, 1231 (Colo. App. 2000).
¶ 23 “If a party files a motion with the court to order arbitration,
the court on just terms shall stay any judicial proceeding that
involves a claim alleged to be subject to the arbitration until the
ordering court renders a final decision” on the motion.
§ 13-22-207(6). If the court grants the motion and orders
arbitration, it must, “on just terms,” stay “any judicial proceeding
that involves a claim subject to the arbitration.” § 13-22-207(7).
Accordingly, upon the issuance of an order compelling arbitration,
“the proper procedure is to stay the action pending completion of
the arbitration process.” Mountain Plains Constructors, Inc. v.
Torrez, 785 P.2d 928, 931 (Colo. 1990).
C. The District Court Lost Subject Matter Jurisdiction Over JPMorgan’s Claim During the Pendency of the Arbitration
¶ 24 The arbitration provision in the agreement specifies that all
disputes between Graham and JPMorgan must be submitted to
binding arbitration “whenever [either party] choose[s] to submit or
refer a dispute to arbitration.” The agreement says that disputes
9 “about or relating in any way to [Graham’s] account” are subject to
the arbitration provision. As noted, JPMorgan did not object to
submission of its claim against Graham to arbitration.
¶ 25 Once the court granted the motion to arbitrate on July 10,
2023, it lost subject matter jurisdiction over JPMorgan’s claim. See
Mountain Plains Constructors, Inc., 785 P.2d at 931; § 13-22-207(7).
It could not exercise subject matter jurisdiction over that claim
again until the parties’ arbitration had concluded. See Lane, 145
P.3d at 679.
¶ 26 The court knew from JPMorgan’s September 15, 2023, status
report that its “counsel [had] received an official arbitration demand
from the AAA” and the matter had been “assigned to the AAA case
management center.” Moreover, the court was aware from
JPMorgan’s motion to set aside the February 12 dismissal order
and to reopen the case that Graham had “filed his arbitration” with
the AAA “on or around 09/02/2023” and JPMorgan and Graham
were “currently participating in the proceedings initiated with the
AAA.” In addition, in its February 21 stay motion, JPMorgan noted
that, under section 13-22-207(7), “[i]f the court orders arbitration,
10 the court on just terms shall stay any judicial proceeding that
involves a claim subject to the arbitration.”
¶ 27 We agree with the court that JPMorgan’s counsel failed to
establish the excusable neglect necessary to set aside the court’s
order dismissing the case without prejudice. See Goodman Assocs.,
LLC v. WP Mountain Props., LLC, 222 P.3d 310, 322 (Colo. 2010)
(holding that “carelessness and neglect due to poor office
procedures and an apparently overwhelming workload” are not
excusable neglect); C.R.C.P. 60(b)(1). We are also aware that the
record does not reveal whether, and if so, when, the arbitration was
concluded.
¶ 28 But JPMorgan’s counsel’s lack of diligence cannot overcome
the black letter law that the court could not assert subject matter
jurisdiction over JPMorgan’s claim until the court received word
that the arbitration of the claim had concluded. Thus, the court
erred by dismissing the claim without prejudice and, later, by
dismissing it with prejudice.
¶ 29 For this reason, without in any way condoning the conduct of
JPMorgan’s counsel, we reverse the May 1 dismissal order and
remand the case to the district court. Given our conclusion that
11 the court lacked subject matter jurisdiction over JPMorgan’s claim
from the time the court granted the motion to arbitrate, we need not
address JPMorgan’s other appellate arguments.
III. Disposition
¶ 30 The judgment is reversed.
JUDGE JOHNSON and JUDGE MOULTRIE concur.