Joseph “Joe” Hagan v. Black Diamond Experts, LLC and Daniel L. James

District Court, D. Utah·Decided July 23, 2026·No. 4:25-cv-00088·Unknown

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF UTAH

JOSEPH “JOE” HAGAN, MEMORANDUM DECISION & ORDER GRANTING DEFENDANTS’ Plaintiff, MOTION FOR JUDGMENT ON THE PLEADINGS; GRANTING v. PLAINTIFF LEAVE TO FILE AMENDED COMPLAINT; & DENYING AS MOOT MOTION TO BLACK DIAMOND EXPERTS, LLC and STAY DANIEL L. JAMES,

Defendants. Case No. 4:25-cv-00088-AMA-PK

District Judge Ann Marie McIff Allen Magistrate Judge Paul Kohler

This matter comes before the Court on a Motion for Judgment on the Pleadings filed by Defendants Black Diamond Experts, LLC (“Black Diamond Experts”) and Daniel L. James (collectively, “Black Diamond”).1 Also before the Court is the Parties’ Stipulated Motion to Stay.2 For the reasons discussed below, the Court grants Defendants’ Motion for Judgment on the Pleadings. In doing so, the Court will grant Plaintiff leave to file an amended complaint and will deny as moot the Parties’ Stipulated Motion to Stay. BACKGROUND3 This case concerns the alleged financial exploitation of a vulnerable adult. Plaintiff

1 ECF No. 23, filed October 28, 2025. 2 ECF No. 36, filed July 15, 2026. 3 The facts below are taken from the Complaint and the documents attached thereto. ECF No. 1. For the purposes of the Motion at issue, the Court will treat the well-pleaded allegations in the Complaint as true. Joseph “Joe” Hagan is 86 years old.4 In October of 2021, when one of Mr. Hagan’s electrical outlets stopped working, Mr. Hagan called Defendant Black Diamond Experts,5 who represented that it was necessary to replace the entire circuit panel.6 Black Diamond Experts charged Mr. Hagan $996 to do so on October 18, 2021, and Mr. Hagan gave his credit card information, which Black Diamond Experts kept on file.7

On October 20, 2021, Black Diamond Experts represented that Mr. Hagan’s HVAC system was broken and needed to be replaced.8 Without disclosing the cost of the repairs to Mr. Hagan, Black Diamond Experts forged Mr. Hagan’s signature on the invoice and automatically charged his credit card for $6,728.9 Around February of 2022, Mr. Hagan experienced severe health issues and was, after hospitalization, released to a rehabilitation center, where he stayed for the next eighteen months.10 While Mr. Hagan was away from home, a neighbor noted a leak under Mr. Hagan’s sink, about which Mr. Hagan called Black Diamond Experts.11 Black Diamond Experts then performed unnecessary work by installing two new faucets and charged Mr. Hagan’s credit card for $1,469.70, again forging his signature on the invoice.12

4 Id. ¶ 1. 5 At times, the Complaint refers specifically to Defendant Black Diamond Experts. At others, the Complaint refers simply to “Defendant.” There are two Defendants in this case, and it is difficult for the Court to determine who Mr. Hagan means by “Defendant.” However, it seems that “Defendant” refers to Black Diamond Experts. Thus, the Court will treat “Defendant” with respect to these allegations as referring to Black Diamond Experts. When the Complaint refers to “Defendants,” the Court will use “Black Diamond” to refer to both Defendants collectively. 6 Id. ¶¶ 14–16. 7 Id. ¶¶ 16–17. 8 Id. ¶ 18. 9 Id. ¶¶ 18–19. 10 Id. ¶¶ 20–21. 11 Id. ¶¶ 22–23. 12 Id. ¶¶ 25–27. On June 20, 2022, Black Diamond Experts—unnecessarily and without Mr. Hagan’s knowledge or consent—removed and installed Mr. Hagan’s water heater.13 Black Diamond Experts charged Mr. Hagan’s credit card for $5,850.90.14 At some other point, Black Diamond Experts represented to Mr. Hagan that the polybutylene pipes in his home were illegal and would need to be replaced.15 Mr. Hagan,

however, chose to wait to replace the pipes.16 Then, when Mr. Hagan returned home from the rehabilitation center in May of 2023 to find that the leak under his sink had not been fixed, he again called Black Diamond Experts.17 Black Diamond Experts again represented that the polybutylene pipes must be replaced.18 Mr. Hagan consented to the replacement around August 18, 2023.19 Without disclosing the cost, Black Diamond began replacing the pipes and charged Mr. Hagan’s card for $14,477.20.20 While re-piping, a Black Diamond Experts’ employee represented that the re-piping could not be finished without removing and installing the duct work for the HVAC, which would require replacing the entire HVAC unit.21 Black Diamond then did so, charging Mr. Hagan’s credit card $11,503.05.22

In the winter of 2023, Mr. Hagan discovered that the new HVAC system did not work.23 Another contractor inspected Black Diamond Experts’ work and discovered that none of the re-

13 Id. ¶ 28. 14 Id. ¶¶ 28–29. 15 Id. ¶¶ 30–31. 16 Id. ¶ 32. 17 Id. ¶¶ 33–35. 18 Id. ¶ 36. 19 Id. ¶¶ 37. 20 Id. ¶¶ 38–40. 21 Id. ¶ 41. 22 Id. ¶ 43. 23 Id. ¶ 48. piping was compliant with the local building code.24 Another plumber also inspected Black Diamond Experts’ work and determined that the plumbing was also not up to code and that the HVAC duct work and unit did not need to be removed and replaced as Black Diamond had represented.25

Mr. Hagan initiated the instant action on July 10, 2025.26 Black Diamond filed its Motion for Judgment on the Pleadings on October 28, 2025.27 Mr. Hagan filed an Opposition on November 25, 2025,28 to which Black Diamond replied on December 23, 2025.29 LEGAL STANDARD Courts apply the same standard in reviewing a motion for judgment on the pleadings under Federal Rule of Civil Procedure 12(c) as they do in reviewing a motion to dismiss for failure to state a claim under Federal Rule of Civil Procedure 12(b)(6).30 Accordingly, to survive a motion for judgment on the pleadings, “a complaint must contain sufficient factual matter, accepted as true, to ‘state a claim for relief that is plausible on its face.’”31 As with a Rule 12(b)(6) motion, in construing a plaintiff’s complaint, the Court will assume the truth of any

well-pleaded facts and draw all reasonable inferences in the light most favorable to the plaintiff.32 “Documents attached to the pleadings . . . are subject to full consideration in a court’s review of a Rule 12(c) motion.”33 Furthermore, as relevant here, “[t]he dismissal of a complaint .

24 Id. ¶ 49. 25 Id. ¶ 51. 26 Id. 27 ECF No. 23. 28 ECF No. 24. 29 ECF No. 28. 30 Crane v. Utah Dep’t of Corr., 15 F.4th 1296, 1302–03 (10th Cir. 2021). 31 Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (quoting Bell Atlantic Corp. v. Twombly, 550 U.S. 544, 570 (2007)). 32 See Leverington v. City of Colo. Springs, 643 F.3d 719, 723 (10th Cir. 2011). 33 United States v. Zazi, 356 F. Supp. 3d 1105, 1114 (D. Colo. 2018). . . for failing to satisfy the requirements of [Federal Rule of Civil Procedure] 9(b) is treated as a dismissal for failure to state a claim[.]”34 DISCUSSION Black Diamond moves for judgment on the pleadings on the grounds that (1) Mr. Hagan

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Joseph “Joe” Hagan v. Black Diamond Experts, LLC and Daniel L. James, (D. Utah 2026).

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