José R. Soto Villanueva, Joceline Ortiz-Polaco, Eric Nieves López and Carmen Milagros Maldonado Delgado v. FirstBank Puerto Rico and Santander Financial Services, Inc.

CourtDistrict Court, D. Puerto Rico
DecidedFebruary 18, 2026
Docket3:24-cv-01583
StatusUnknown

This text of José R. Soto Villanueva, Joceline Ortiz-Polaco, Eric Nieves López and Carmen Milagros Maldonado Delgado v. FirstBank Puerto Rico and Santander Financial Services, Inc. (José R. Soto Villanueva, Joceline Ortiz-Polaco, Eric Nieves López and Carmen Milagros Maldonado Delgado v. FirstBank Puerto Rico and Santander Financial Services, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Puerto Rico primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
José R. Soto Villanueva, Joceline Ortiz-Polaco, Eric Nieves López and Carmen Milagros Maldonado Delgado v. FirstBank Puerto Rico and Santander Financial Services, Inc., (prd 2026).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF PUERTO RICO

JOSÉ R. SOTO VILLANUEVA, JOCELINE ORTIZ-POLACO, ERIC NIEVES LÓPEZ and CARMEN MILAGROS MALDONADO DELGADO,

Appellants, Civil No. 24-1583 (CVR)

v.

FIRSTBANK PUERTO RICO and SANTANDER FINANCIAL SERVICES, INC.,

Appellees.

REPORT AND RECOMMENDATION Appellees.

This matter is before the Court on appeal of an Opinion and Order Granting Motion to Dismiss of the United States Bankruptcy Court and the Judgment of the Bankruptcy Court dismissing the adversary proceeding (Adv. Proc. 22-0023) in its entirety. The Appellants’ Brief was filed on June 9, 2025. Docket No. 10. Santander Financial Services, Inc.’s (“Santander Financial”) Appellee Brief was filed on July 23, 2025. Docket No. 15. FirstBank Puerto Rico (“FirstBank”) did not file a brief. See Docket Nos. 20-21. On September 18, 2025, the matter was referred to me for a Report and Recommendation. Docket No. 18. For the reasons discussed below, I recommend that the United States Bankruptcy Court’s dismissal of the adversary proceeding be affirmed in part and reversed in part, and the case remanded to the Bankruptcy Court for further proceedings. I. Factual and Procedural Background On April 25, 2022, Appellants filed a Class Action Complaint against FirstBank for purported violations to 11 U.S.C. § 524. Appellants’ Appendix (“App.”) at 003-018. Appellants alleged that Banco Santander de Puerto Rico (“Banco Santander”) was the pre-petition creditor of Appellants who was notified of all bankruptcy petitions and discharge orders, that FirstBank acquired 100% of the shares of Banco Santander, and that it violated the discharge injunction under 11 U.S.C. § 524, when it sought to collect on Appellants’ previously discharged debts. Id. On October 21, 2022, FirstBank answered the complaint alleging, among other matters, that even though it merged with Banco Santander and was the surviving entity of that merger, it did not acquire the loans at issue as part of the merger. Id. at 021-028. On November 16, 2022, Appellants filed an Amended Class Action Complaint again requesting declaratory and injunctive relief, as well as monetary and punitive damages for purported violations of 11 U.S.C. § 524. Id. at 029- 047. Appellants included FirstBank and Santander Financial as successors in liability to Banco Santander. Id. at 031-033. Appellants again alleged that Banco Santander was the pre-petition creditor who was notified of all bankruptcy petitions and discharge orders as more fully described below, and that FirstBank acquired 100% of the shares of Banco Santander on September 1, 2020. Id. at 031. Allegations as to Santander Financial were made in the alternative that FirstBank did not acquire from Banco Santander the loans discharged as part of the bankruptcy petitions at issue. Id. at 031-032. Appellants made allegations by generally referring to FirstBank and Santander Financial as “Defendant,” stating that all acts and knowledge which are imputed on Defendant are imputed on either FirstBank or Santander Financial as successors in liability of Banco Santander, the creditor who actively participated in the bankruptcy petitions at issue. Id. at 033 n. 3. Appellants also alleged that Soto-Villanueva and Ortiz-Polaco filed a petition under Chapter 13 of the Bankruptcy Code on October 29, 2016, which was assigned Case No. 16-8627 (the “Soto-Ortiz Bankruptcy Case”). Id. at 032. That Defendant was notified of the petition, was included in the list of creditors, and filed proof of claim. Id. at 033. That the Bankruptcy Court granted a discharge order in favor of petitioners on October 18, 2021, that such a discharge order included the claim of Defendant, and that Defendant had actual or constructive knowledge of the discharge order. Id. at 034. And that, despite the discharge order, Defendant continued collection efforts by selling the debt to Luna Chica, LLC (“Luna”) and sending a collection letter to the petitioners on February 1, 2022. Id. Appellants also allege that Nieves-López filed a petition under Chapter 7 of the Bankruptcy Code on April 12, 2017, which was assigned Case No. 17-2550 (the “Nieves Bankruptcy Case”). Id. at 035. That Defendant was included in the list of creditors. Id. That the Bankruptcy Court granted a discharge order in favor of petitioner on July 7, 2017, that such a discharge order included the claims of Defendant, and that Defendant had actual or constructive knowledge of the discharge order. Id. And that, despite the discharge order, Defendant continued collection efforts by selling the debts to Luna and sending a collection letter to the petitioner on February 1, 2022. Id. at 036. Appellants also allege that Maldonado-Delgado filed a petition under Chapter 13 of the Bankruptcy Code on August 2, 2019, which was assigned Case No. 19-4425 (the “Maldonado Bankruptcy Case”). Id. at 036. That Defendant was notified of the petition, was included in the list of creditors, and filed proof of claim in the Maldonado-Delgado Bankruptcy Case. Id. at 037. That the Bankruptcy Court granted a discharge order in favor of petitioner on August 24, 2021, that such a discharge order included the claims of Defendant, and that Defendant had actual or constructive knowledge of the discharge order. Id. at 011. And that, despite the discharge order, Defendant continued collection efforts by selling the debts to Luna and sending a collection letter to the petitioner on February 1, 2022. Id. at 038. On May 26, 2023, the Bankruptcy Court entered an Order to Show Cause, explaining that Appellants had filed a parallel action in the United States District Court for the District of Puerto Rico against Island Portfolio Services LLC (“Island Portfolio”) and Luna, Civil No. 22-1417 (SCC), premised on the same letter and discharge orders that gave rise to the claims before the Bankruptcy Court, and ordering the parties to show cause why reference of the adversary proceeding should not be withdrawn to the District Court. Id. at 060-063.1 Among other reliefs in Civil No. 22-1417, Plaintiffs requested that Island Portfolio be held liable for violations of 11 U.S.C. § 524, on account of the same February 2022 letter referenced in the complaint filed before the Bankruptcy Court. Civil No. 22-1417 at Docket No. 34 (Count IV of the Amended Class Action Complaint). On June 7, 2023, Island Portfolio filed a motion informing the Bankruptcy Court that withdrawal of reference was not warranted. Id. at 078-082. Santander Financial opposed the withdrawal of reference. Id. at 093-096. And so did Appellants. Id. at 097-118. On October 2, 2023, the Bankruptcy Court entered an Order and Certification to the United States District Court for the District of Puerto Rico. Id. at 144-153. The Bankruptcy Court explained that Appellants had filed a second civil action against Luna at Civil No. 23-1043 (RAM), premised on the same

1 On January 27, 2023, Plaintiffs in Civil No. 22-1417 filed a notice of voluntary dismissal of the claims against Luna. Civil No. 22-1417 at Docket No. 27. Partial Judgment dismissing all claims against Luna was entered on January 30, 2023. Id. at Docket No. 31. letter and discharge orders that gave rise to the claims before the Bankruptcy Court. Again, among other reliefs, Plaintiffs in Civil No. 23-1043 requested that Luna be held liable for violations of 11 U.S.C. § 524, on account of the February 2022 letter. Civil No.

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José R. Soto Villanueva, Joceline Ortiz-Polaco, Eric Nieves López and Carmen Milagros Maldonado Delgado v. FirstBank Puerto Rico and Santander Financial Services, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/jose-r-soto-villanueva-joceline-ortiz-polaco-eric-nieves-lopez-and-prd-2026.