Jori Glasper v. St. James Wellness Rehab & Villas, LLC

District Court, N.D. Illinois·Decided September 8, 2023·No. 1:18-cv-06063·Unknown

Opinion

UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION

JORI GLASPER and KRYSTAL ) WYCKOFF, ) ) Plaintiffs, ) Case No. 18-cv-6063 ) v. ) Hon. Steven C. Seeger ) ST. JAMES WELLNESS REHAB & ) VILLAS, LLC, ) ) Defendant. ) ____________________________________)

MEMORANDUM OPINION AND ORDER Jori Glasper and Krystal Wyckoff worked at St. James Wellness Rehab & Villas, a nursing and care facility. Glasper and Wyckoff allege that they observed a series of billing practices at St. James that defrauded Medicare. And they claim that St. James retaliated against them when they sounded the alarm. The alleged fraud involved giving patients too much care for too long. Glasper and Wyckoff contend that St. James pressured its administrators and therapists to give unneeded therapy, and delay the discharge of patients who were ready to go home. St. James allegedly did so as part of a scheme to collect more reimbursements from Medicare. The greater the care, and the longer the stays, the more that St. James could extract from the federal government. Glasper and Wyckoff ultimately sued St. James as relators under the False Claims Act for the alleged fraud. They also seek damages for retaliation. St. James, in turn, moved to dismiss. For reasons explained below, the Court grants the motion to dismiss, but grants leave to amend. Background At the motion to dismiss stage, the Court must accept the complaint’s well-pleaded allegations as true. See Lett v. City of Chicago, 946 F.3d 398, 399 (7th Cir. 2020). The Court “offer[s] no opinion on the ultimate merits because further development of the record may cast the facts in a light different from the complaint.” Savory v. Cannon, 947 F.3d 409, 412 (7th Cir.

2020). Relators Jori Glasper and Krystal Wyckoff formerly worked at St. James, a “skilled nursing and intermediate care facility” in Crete, Illinois. See Am. Cplt., at ¶ 9 (Dckt. No. 36). Glasper was a social services director at St. James from 2015 to 2017. Id. at ¶ 5. She reviewed patients’ therapy and progress notes, assessed treatment needs, prepared discharge papers, and coordinated and ordered all services and equipment needed by patients ready for discharge. Id. She was the point of contact for patients. Id. Wyckoff was the therapy program director at St. James from March 2017 to November 2017. Id. at ¶ 7. During that time, she was employed by third party Paragon Rehabilitation, but

she claims that her work was “performed for the benefit of and at the direction of St. James Manor.” Id. As therapy program director at St. James, Wyckoff reviewed patients’ progress notes for therapy, helped develop discharge plans for patients, and coordinated with all services at the facility to ensure patients’ needs were met. Id. She developed knowledge of the “assessment, care, and billing practices” of St. James. Id. Unpacking the claims requires an understanding of how Medicare makes payments to skilled nursing facilities for rehabilitation therapy. Basically, Medicare imposes caps for care. The amount that Medicare will pay depends on the length of the stay, and the needs of the patient. Under its prospective payment system, Medicare pays facilities a predetermined rate for each day that they provide skilled nursing and rehabilitation services to a patient, for up to 100 days of treatment. Id. at ¶¶ 25, 65. The daily rate is based in part on the patient’s need for nursing care and therapy. Id. at ¶ 26. Specifically, a patient is assigned a Resource Utilization Group (“RUG”) that reflects the anticipated costs associated with providing nursing and

rehabilitative care to patients with similar characteristics and needs. Id. There are five RUG levels, ranging from “Rehabilitation Low” to “Rehabilitation Ultra High.” Id. at ¶ 27. Where a patient falls in the range of RUG categories depends on factors like how much time the patient spends in therapy and the number of therapy disciplines that the patient receives in a week. Id. at ¶ 28. The higher a patient’s RUG category, the more Medicare pays for that patient. Id. at ¶ 29. The Medicare reimbursement within each RUG level also varies based on the patient’s ability to perform certain daily activities (like eating, using the toilet, and moving around), and whether the patient requires extensive services like IV treatments, a ventilator, tracheostomy, or

suctioning. Id. at ¶ 30. The more help a patient needs with daily living activities, the more Medicare pays the facility. Id. at ¶ 32. According to Glasper and Wyckoff, from at least 2015 through November 2017, St. James pressured facility administrators and therapists to improperly classify certain Medicare patients as Rehabilitation Ultra High – the highest RUG level – and to extend patients’ stays regardless of the patients’ actual needs. Id. at ¶ 45. Relators also allege that St. James underreported patients’ abilities to perform daily living activities to maximize the reimbursement amount within the Rehabilitation Ultra High RUG level. Id. at ¶ 49. Relators mention one person by name, Wendy Janulis, the Regional Vice President of Operations for Extended Care, LLC. Id. at ¶ 46. As an aside, the complaint does not explain the exact relationship between Extended Care and St. James. Maybe St. James is a subsidiary, or maybe they are relatives in the same corporate family. Even so, the key point seems to be that Extended Care had managerial authority over St. James.

The complaint alleges that Janulis directed administrators at the “facilities she oversaw” – presumably including St. James – to “implement reimbursement strategies that resulted in high RUG scoring and longer stays, regardless of patients’ needs.” Id. at ¶ 47. She made that directive when she became the VP in November 2015. Id. at ¶¶ 46–48. Janulis frequently attended management meetings at St. James. Id. at ¶ 48. She directed St. James managers to “delay discharge of Medicare patients and increase Medicare billings.” Id. The complaint offers an example, but does not identify the patients or the timing. Glasper informed Janulis that at least two patients were ready to be discharged and could receive

appropriate care elsewhere. Id. But Janulis “delayed the discharges,” explaining that therapy was not complete until a home evaluation was performed. Id. The complaint offers one more example. At some point, Janulis allegedly “threaten[ed] facility personnel with their jobs if ADL [activities of daily living] scores did not increase at the next report period.” Id. at ¶ 49. Sometime later, one patient’s scores went up from 0 to 4 in “one week.” Id. The complaint does not reveal when Janulis made that threat, or who heard it. The complaint also does not provide the backstory about that patient, or why the score went up, or when. The complaint does not address whether the person who increased the score knew about the threat by Janulis. Other paragraphs of the complaint offer examples of patients who received unneeded therapies, or were discharged later than necessary. The complaint basically alleges that certain patients received too much care for too long.

For instance, Relators point to Patient A, a 72-year-old female admitted to St. James in June 2017 after a left hip replacement. Id. at ¶ 54. While recovery from a hip replacement usually entails only physical and occupational therapy, St. James provided Patient A with physical, occupational, and speech therapy in an amount that allowed it to classify her at the Ultra High RUG level. Id. Although Patient A was a good candidate for meeting her therapy goals early, St. James kept her for 100 days – the maximum number of days covered by Medicare. Id. at ¶ 73. Moreover, St. James upgraded Patient A’s therapy goals for standing upright and self-care toileting tasks during her stay, even though she would be discharged to a home where a caregiver

could help with those tasks. Id.

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Jori Glasper v. St. James Wellness Rehab & Villas, LLC, (N.D. Ill. 2023).

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