Jones v. TJX Companies, Inc.

CourtDistrict Court, S.D. Illinois
DecidedMay 17, 2021
Docket3:20-cv-00005
StatusUnknown

This text of Jones v. TJX Companies, Inc. (Jones v. TJX Companies, Inc.) is published on Counsel Stack Legal Research, covering District Court, S.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Jones v. TJX Companies, Inc., (S.D. Ill. 2021).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE SOUTHERN DISTRICT OF ILLINOIS

MORIAH JONES,

Plaintiff,

v. Case No. 3:20-CV-5-NJR

T.J. MAXX OF IL, LLC,

Defendant.

MEMORANDUM AND ORDER

ROSENSTENGEL, Chief Judge: This matter is before the Court on the Motion for Summary Judgment filed by Defendant T.J. Maxx of IL, LLC (“T.J. Maxx”) (Doc. 35). Plaintiff Moriah Jones filed a response in opposition (Doc. 39), and T.J. Maxx filed a timely reply (Doc. 41). For the reasons set forth below, the motion is granted. BACKGROUND As an “off-price apparel and home fashions retailer,” T.J. Maxx depends on its employees to be at their stores on-time for scheduled shifts. See TJX, A Global Off-Price Retailer, https://www.tjx.com/company/ (last visited May 16, 2021). T.J. Maxx established attendance and disciplinary policies to hold employees accountable and to encourage dependability. T.J. Maxx’s disciplinary policy is progressive—meaning that the level of discipline increases if the offense is repeated (Doc. 40, p. 12). T.J. Maxx’s discipline starts with counseling and continues to several written warnings before termination (Id.). Disciplinary actions for violations in T.J. Maxx’s attendance policy become inactive after twelve months from the date of issuance. (Doc. 40, p. 13). For tardies, T.J. Maxx employees first receive a formal counseling if they

are tardy six times within a twelve-month period (Doc. 39-1, p. 12). If an employee is tardy two more times within the same twelve-month period—for a total of eight tardies— he or she receives a written warning (Id.). If an employee is tardy another two times—for a total of ten tardies—he or she receives a second written warning (Id.). If an employee is tardy another two times—for a total of twelve tardies—he or she is terminated (Id.). For no-call/no-shows, T.J. Maxx employees first receive a formal counseling (Doc. 39-1,

p. 24). On an employee’s second no-call/no-show within the same twelve-month period, an employee receives a written warning (Id.). On an employee’s third no-call/no-show within the same twelve-month period, an employee receives a second written warning (Id.). After an employee’s fourth no-call/no-show within the same twelve-month period, he or she is terminated (Id.).

Climbing the Corporate Ladder Despite a Glass Ceiling and Attendance Issues Jones was allegedly blocked from moving up the corporate ladder at T.J. Maxx because of a glass ceiling1 (Doc. 39, p. 4). Jones’s tenure with T.J. Maxx began in 2011, when Shirley Dugger (“Dugger”)—the manager at T.J. Maxx’s Carbondale, Illinois, store—interviewed and hired Jones as a part-time merchandise associate (Doc. 40, p. 10).

After a no-call/no-show in December 2012 and being tardy in January 2013—

1 The phrase “glass ceiling” is used to refer to the inability to advance within a company for a variety of reasons—like race or sex. According to Jones, “[o]ne knows [the glass ceiling] has been ‘reached’ when lesser qualified individuals keep getting promoted while they do not, and these actions in failing to promote are discriminatory” (Id.). Dugger and Tom Schultz (“Schultz”), the regional manager, promoted Jones to a part- time Customer Experience Coordinator position in February 2013 (Id.; Docs. 36-5, 36-6,

36-8). At Jones’s first annual performance review, Jones’s managers noted that she “had some tardy instances in the past but has actively worked to improve upon this area” (Doc. 39-12, p. 3). Jones continued to have attendance issues even after her managers pointed out her tardies in the dependability section of her first annual review. In August 2013, Jones was formally counseled for tardies (Doc. 36-8). In October 2013, she had a second no-call/no-

show (Id.).2 In January 2014, Jones was formally counseled again for tardies (Id.). At Jones’s second annual performance review, Jones’s managers again noted that she “has some issues with tardiness and attendance in the past year[,] but she worked to resolve these concerns and improve upon her dependability showing she is committed to her role and improving” (Doc. 39-12, p. 7).

Jones continued to have attendance issues even after her managers pointed out her tardies in the dependability section of her second annual review. In fact, in February 2016, Jones was formally counseled for being tardy seven times in the prior twelve months (Doc. 36-15). At Jones’s fourth annual performance review, her managers again noted that Jones “had tardy issues and is working with management to improve, management will

continue to monitor progress” (Doc. 39-12, p. 16). Jones continued to have attendance issues even after her managers pointed out her

2 It appears that Jones only received a formal counseling for this second no-call/no-show. But this would have been Jones’s second no-call/no-show in a period of twelve months, thus this should have been a written warning. tardies in the dependability section of her fourth annual review. For instance, in June 2016, Jones received a written warning for being tardy eight times in the prior twelve

months (Doc. 36-16). Despite her attendance issues, Dugger and Schultz promoted Jones in July 2016 (Doc. 36-13). While this promotion may have changed Jones’s duties, her attendance issues continued. In early October 2016, Jones received a second written warning for being tardy ten times in the prior twelve months (Doc. 36-17). Jones was two tardies away from termination when Dugger and Schultz promoted

her to be a fulltime key carrier in late October 2016 (Doc. 36-14). As a key carrier, Jones developed managerial experience by holding the keys to open and close the store, knowing alarm codes, acting as the manager on duty when necessary, ensuring employees arrived for shifts on-time, and product movement (Doc. 40, pp. 26-27). In May 2017, at her fifth annual performance review, Jones received her highest overall annual

performance rating (Doc. 39-12, p. 19). Jones’s managers again highlighted the importance of dependability by noting Jones “is dependable and has had very few attendance issues” (Doc. 39-12, p. 20). At her fifth annual performance review, Jones learned she would be attending the Coordinator Development Program (“CDP”) (Doc. 39-2). The CDP is a training for

coordinators to gain knowledge of T.J. Maxx’s business (Doc. 39-1, p. 13, Doc. 40, p. 31). After completing the CDP, coordinators meet with their store managers to go over what they learned (Doc. 39-1, p. 13). Thereafter,3 key carriers are promoted to assistant managers (Doc. 39-1, p. 15; Doc. 40, p. 49).

Jones completed the CDP training in August 2017 (Doc. 39-2). But she continued to have attendance issues. In August 2017, Jones was formally counseled for being tardy on six occasions in the prior twelve months—including one tardy in July 2017 and August 2017 (Doc. 36-19). In January 2018, Jones was formally counseled again for tardies (Doc. 36-20). Then, in April 2018, Jones was formally counseled for a no call/no show (Doc. 36-21). At her sixth annual performance review, Jones’s managers again noted that

Jones had dependability issues and that she had been formally counseled for tardies (Doc. 39-12, p. 25). Jones Complains to Human Resources About Michele Bartels Besides Dugger, Jones also reported to Michele Bartels (“Bartels”) and Logan Keene (“Keene”). Bartels was the assistant merchandise manager during Jones’s tenure

at T.J. Maxx (Doc. 40, p. 35; Doc. 39-1, p. 7). Keene was the operations manager from February 2017 until Jones’s resignation (Doc. 40, p. 27; Doc. 39-2; p. 5). On November 22, 2017, Jones complained to T.J. Maxx’s human resources department about Bartels mistreating her (Doc. 39-8). Jones did not mention race when she made her complaint to human resources (Doc. 40, pp. 37, 50). Jones explained that

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