Jones v. Ponant USA LLC

CourtDistrict Court, S.D. New York
DecidedMay 14, 2020
Docket1:19-cv-03041
StatusUnknown

This text of Jones v. Ponant USA LLC (Jones v. Ponant USA LLC) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Jones v. Ponant USA LLC, (S.D.N.Y. 2020).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK ------------------------------------X KIMBERLY MOFFATT JONES,

Plaintiff, MEMORANDUM AND ORDER - against - 19 Civ. 3041 (NRB) PONANT USA LLC,

Defendant. ------------------------------------X NAOMI REICE BUCHWALD UNITED STATES DISTRICT JUDGE

Ponant USA LLC (“Ponant”) moves to dismiss the first amended complaint of Kimberly Moffatt Jones. The Court grants Ponant’s motion for the reasons stated herein. BACKGROUND Compagnie du Ponant SAS (“CDP”) is a French cruise ship operator that owns the luxury cruise ship Le Soléal. Ponant is a subsidiary of CDP and a Delaware limited liability company headquartered in New York City. On August 24, 2018, Jones made a reservation with Ponant for a cruise on Le Soléal. Christopher B. Kende (“Kende Decl.”), Ex. C at 2. The reservation, which Jones made through Kevin Swingle, a travel agent affiliated with American Express, was for Jones and her daughter to sail round-trip from Ushuaia, Argentina to Antarctica from December 20, 2018 through January 5, 2019. Kende Decl., Ex. C at 2. After Swingle made the reservation for Jones, Ponant sent him a brief email that attached an “option” for Jones to purchase two tickets for the reserved cabin at the reserved price. Kende Decl., Ex. C at 2. The option, which “guarantee[d] [the] availability of the cabin and the price until 29 August 2018,” provided that Jones could buy the tickets by submitting a

$12,862.50 deposit on or before August 29 and paying the balance of the $51,450 cost later. See Kende Decl., Ex. C at 2, 5. Ponant’s email stated “[t]hanks for reading our General Sales Terms & Conditions,” the emphasized part of which was a teal- colored hyperlink to the General Terms and Conditions of Sale (the “General Terms and Conditions”) that were in effect during the events alleged in the amended complaint. Kende Decl., Ex. C at 2 (emphasis in original). The attached option, meanwhile, provided that “[p]ayment of deposit by customer means acceptance of the full General [I]nformation & Terms and Conditions. When the cruise is purchased via a travel agency or any other intermediate, the travel agency or intermediate is deemed to have the acceptance

from his client of the full General [I]nformation & Terms and Conditions when he confirms the booking to Ponant.” Kende Decl., Ex. C at 6. The option also stated that “[i]n certain situations (see article 11.4 of the General Terms & Conditions) PONANT has the right to change the route or ports of call or destination, [or] to delay the journey or to terminate it . . ., even if this results in an increase or a shortening of the duration of the program.” Kende Decl., Ex. C at 10 (emphasis in original). The General Terms and Conditions provided that “[t]his Contract is governed by French law,” Kende Decl., Ex. A § 16.1, and included a forum-selection clause stating that “[o]nly the courts in the area of the Marseille District Court, France, have

jurisdiction to hear any proceedings initiated against CDP, its employees, subsidiaries, or sub-contractors, even in the event that third parties are involved,” Kende Decl., Ex. A § 16.2 (the “Forum-Selection Clause”). Jones paid the $12,862.50 initial deposit on the same day that Ponant emailed Swingle, Kende Decl., Ex. D at 2, and the balance of the $51,450 cost on September 12, 2018, Kende Decl., Ex. C at 4. She thereafter reserved and purchased tickets for her two sons, one of whom is autistic, to join her and her daughter on the cruise. Kende Decl., Exs. F, G, N. Whereas Jones reserved and purchased the tickets for her and her daughter through Swingle, she reserved and purchased the tickets for her sons through Heather

Loss, a travel agent with Largay Travel. See First Am. Compl. (“FAC”) ¶ 11; see also, e.g., Kende Decl., Exs. G, H, I. The first amended complaint alleges that Jones chartered a private jet to fly her, her three children, and her autistic son’s therapist round-trip from California to the cruise’s port of embarkation in Ushuaia, Argentina because her autistic son is unable to fly commercially. FAC ¶ 12. Jones allegedly informed Ponant that she had chartered the private flight and why she had done so. FAC ¶ 13. On November 16, 2018, Ponant issued a notice that Le Soléal had “suffered a technical incident as she was sailing through [Chile], and one of her propellers was damaged.” Kende Decl., Ex.

K. The notice described the damage as “not serious,” and stated that Le Soléal “will be taken out of service temporarily to assess the damage and carry out any necessary repairs. To date, the cruise line plans to cancel one cruise: the one that was due to depart Ushuaia on 20 November 2018.” Kende Decl., Ex. K. Around the same time, “Ponant represented to Ms. Jones, by way of Ms. Loss, that the [c]ruise was to embark from Concepcion, Chile, not from Ushuaia, Argentina,” FAC ¶ 15, and “that the reason for the [r]erouted [c]ruise was that the Le Soleal [sic] had been in a minor accident (the ‘Minor Accident Misrepresentation’),” FAC ¶ 16. Ponant also allegedly explained “that the accident did not lead to major damage, the repairs that needed to be made were not

serious, that all of the repairs had already been made, and ensured . . . Jones’ embarkment [sic] on the [c]ruise within a reasonable time frame under the circumstances (the ‘Minor Repairs Misrepresentations[,]’ [and, together with the Minor Accident Misrepresentation,] the ‘Ponant Misrepresentations’).” FAC ¶ 17. Jones changed her flight’s itinerary accordingly. See FAC ¶ 18. Ponant also requested that Jones execute sworn statements on behalf of herself and each of her children attesting that the signatory had “read, understood and . . . accept[ed] all the general and particular terms and conditions of sale as well as the specific information published in the PONANT brochure corresponding to my cruise.” Kende Decl., Ex. F. Jones executed

the sworn statements on November 28, 2018, nearly one month before the cruise’s scheduled embarkation. Kende Decl., Ex. F. The first amended complaint alleges that after Jones and her family arrived in Concepcion, Chile, Le Soléal’s captain told Jones that the cruise’s departure was delayed until the next day. FAC ¶¶ 18-19. That evening, however, the captain allegedly “admitted” to Jones that the “real reason” for the delay was a “major problem of the propeller of the Le Soleal [sic] being broken” in the November incident. FAC ¶ 20. The captain allegedly told Jones that Le Soléal would nonetheless “generally be ready to embark” the next day after a sea trial in the morning. FAC ¶ 24. The first amended complaint alleges that, on the next morning,

the captain informed Jones that there would be no sea trial because the damaged propeller was still under repair. FAC ¶ 25. This caused Jones to call the company through which she had chartered her private flight, which said that it could pick up Jones and her family in Concepcion that day, or that it could return to get them in Ushuaia, Argentina on January 5. FAC ¶ 26. Jones decided to leave with her family that day. FAC ¶ 29. Le Soléal sailed for Antarctica in the evening, and Ponant later refunded Jones the full $125,028 cost of her cruise tickets. See ECF No. 22. On April 5, 2019, Jones filed a complaint against Ponant, which she amended in August 2019 in response to Ponant filing a pre-motion letter stating the bases on which it sought leave to

move to dismiss the complaint. The first amended complaint asserts claims for intentional and negligent misrepresentation on the theory that Ponant made the alleged Ponant Misrepresentations in an effort to defraud Jones, and that her reliance on the alleged Ponant Misrepresentations led her to suffer losses in the form of paying $355,000 for private airfare. FAC ¶¶ 39-55.

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Jones v. Ponant USA LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/jones-v-ponant-usa-llc-nysd-2020.