JONES v. CITY PLAZA, LLC

CourtDistrict Court, M.D. North Carolina
DecidedApril 29, 2020
Docket1:19-cv-00924
StatusUnknown

This text of JONES v. CITY PLAZA, LLC (JONES v. CITY PLAZA, LLC) is published on Counsel Stack Legal Research, covering District Court, M.D. North Carolina primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
JONES v. CITY PLAZA, LLC, (M.D.N.C. 2020).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE MIDDLE DISTRICT OF NORTH CAROLINA

MICHAEL B. JONES, ) ) Plaintiff, ) v. ) ) CITY PLAZA, LLC, T.E. JOHNSON ) 1:19CV924 & SONS, INC., and ONLINE ) INFORMATION SERVICES, INC., ) ) Defendants. )

MEMORANDUM OPINION AND ORDER This matter is before the Court on Defendant City Plaza, LLC’s Motion to Dismiss pursuant to Rule 12(b)(6) [Doc. #12], Defendant T.E. Johnson & Sons, Inc.’s Motion to Dismiss pursuant to Rule 12(b)(6) [Doc. #14], and Defendant Online Information Services, Inc.’s Motion to Dismiss pursuant to Rules 12(b)(1) and 12(b)(6) [Doc. #21]. For the reasons that follow, Online Information Services, Inc.’s Motion to Dismiss is granted in part as to Counts Three and Five. Because those two federal claims are the only bases for subject matter jurisdiction and the Court declines to exercise supplemental jurisdiction over the remaining state law claims, they are dismissed without prejudice. I. Plaintiff Michael B. Jones terminated his lease at Village Lofts early, gave notice, and vacated his apartment on December 19, 2017 after paying that month’s rent in full. (Compl. ¶¶ 26-29 [Doc. #1].) A new tenant paying more per month than Jones began leasing the apartment on January 6, 2018. (Id. ¶ 30; compare id. ¶ 24 with id. ¶ 31.) Jones had given a $200 security deposit to City Plaza, LLC (“City Plaza”), the owner of Village Lofts, and T.E. Johnson & Sons, Inc. (“T.E.J.”), the property manager. (Id. ¶¶ 5, 8, 25.) However, T.E.J. refused

to return the security deposit after Jones vacated the premises and, instead, sent Jones a letter demanding payment of $454.60 for charges of $504.00 for “Early Term- paint, clean and make ready” and $150.60 for “6- days rent” to which it applied Jones’s $200 security deposit. (Id. ¶¶ 32, 33 (citing Ex. C to Compl., Letter from T.E.J. to Jones (Jan. 30, 2018)).)

Jones did not believe the law permitted City Plaza and T.E.J. to use his security deposit for what he understood to be normal wear and tear or towards six days’ rent because City Plaza suffered no actual damages, so he attempted to resolve the dispute. (Id. ¶¶ 35-41.) A T.E.J. employee responded to Jones by email, advised him to consult with an attorney who specializes in North Carolina real estate law, acknowledged that normal wear and tear is not usually

recoverable, but because he breached his lease, he owed “the actual cost associated with getting the property back ready to market.” (Id. ¶ 41 (citing Ex. D to Compl., Email from Cathy Robertson to Jones (Mar. 30, 2018)).) Jones also attempted to resolve the dispute through the Better Business Bureau and the North Carolina Real Estate Commission and alleges that the responses to those inquiries

from T.E.J. and its lawyer, respectively, misrepresented the law on the permitted use of a security deposit. (Id. ¶¶ 43-48.) “Sometime in 2018”, T.E.J. “falsely” reported Jones’s “bogus” $454.60 debt to Online Information Services, Inc. (“Online”), which provides collection services for property managers and a Rental Exchange where property managers

can report monies owed by former tenants, among other information that allows for tenant screening and credit risk assessment. (Id. ¶¶ 12, 16, 17, 50, 51.) “On information and belief, ONLINE . . . maintains a ‘file’ . . . on Mr. Jones in its . . . Rental Exchange database” that “[o]n information and belief” “contains false information concerning the bogus $454.60 debt to TEJ.” (Id. ¶¶ 52, 53.) In

addition, neither of Online’s websites identified a toll-free number for consumers to call to request a consumer report and one of its websites “intentionally obscures the fact that ONLINE maintains files or prepares consumer reports subject to the Fair Credit Reporting Act’s disclosure requirements.” (Id. ¶¶ 56, 57 (citing Exs. G & H to Compl).) Jones called the toll-free number on Online’s Consumer page to request a copy of Online’s Rental Exchange file on him, but the employee “did not

agree to provide a copy of Mr. Jones’s consumer report” and instead “obscured the fact that ONLINE maintains files and prepares consumer reports” and referred Jones “to a website where he could obtain reports from TransUnion, Experian, and Equifax.” (Id. ¶¶ 60-62.) Meanwhile, Online reported the debt to those three consumer reporting

agencies (“CRAs”): TransUnion, Experian, and Equifax. (Id. ¶ 51.) In February 2019, Jones contacted Experian to dispute the debt which forwarded the dispute to Online. (Id. ¶¶ 64, 65.) Jones himself contacted Online directly in late April 2019 “laying out in detail why the $454.60 was bogus under North Carolina law”; yet, “on information and belief, ONLINE never bothered to conduct the [requisite] reasonable investigation” or to respond to Jones. (Id. ¶¶ 67, 68.) Online has

continued reporting “the bogus debt” to TransUnion and Experian, “falsely reporting to Experian that it ‘resolved’ Mr. Jones’s dispute.” (Id. ¶¶ 66, 69.) Jones has suffered emotional distress and “has been refused credit, causing him to miss potentially profitable business opportunities.” (Id. ¶¶ 71, 72.) Jones alleges that City Plaza and T.E.J. violated the North Carolina Tenant

Security Deposit Act, specifically N.C. Gen. Stat. § 42-51 and § 42-52, and the North Carolina Debt Collection Practices Act, specifically N.C. Gen. Stat. § 75-54 and § 75-55. (Id. ¶¶ 73-76 (Count One), ¶¶ 77-81 (Count Two).) He alleges that Online violated North Carolina’s Collection Agency Act, specifically N.C. Gen. Stat. § 58-70-95(3), the Fair Debt Collection Practices Act, specifically 15 U.S.C. § 1692e(8), and the Fair Credit Reporting Act (“FCRA”),

specifically 15 U.S.C. § 1681j(a)(1)(A) and § 1681i. (Id. ¶¶ 85-87 (Count Four), ¶¶ 82-84 (Count Three), ¶¶ 88-91 (Count Five).) II. A complaint “must contain sufficient factual matter, accepted as true, to ‘state a claim to relief that is plausible on its face.’” Ashcroft v. Iqbal, 556 U.S.

662, 678 (2009) (quoting Bell Atlantic Corp. v. Twombly, 550 U.S. 544, 570 (2007)). “A claim has facial plausibility when the plaintiff pleads factual content that allows the court to draw the reasonable inference that the defendant is liable for the misconduct alleged.” Id. (citing Twombly, 550 U.S. at 556); see also McCleary-Evans v. Md. Dep’t of Transp., State Highway Admin., 780 F.3d 582, 585 (4th Cir. 2015) (noting that a complaint must “contain[] sufficient factual

matter, accepted as true, to state a claim to relief that is plausible on its face in the sense that the complaint’s factual allegations must allow a court to draw the reasonable inference that the defendant is liable for the misconduct alleged”). However, when a complaint states facts that are “’merely consistent with’ a defendant’s liability, it ‘stops short of the line between possibility and plausibility

of ‘entitlement to relief.’’” Iqbal, 556 U.S. at 678 (quoting Twombly, 550 U.S. at 557). When evaluating whether the complaint states a claim that is plausible on its face, the facts are construed in the light most favorable to the plaintiff and all reasonable inferences are drawn in his favor. U.S. ex rel. Oberg v. Pa. Higher Educ. Assistance Agency, 745 F.3d 131, 136 (4th Cir. 2014). Nevertheless, “labels and conclusions[,]” “a formulaic recitation of the elements of a cause of

action[,]” and “naked assertions . . .

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JONES v. CITY PLAZA, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/jones-v-city-plaza-llc-ncmd-2020.