Jones Company v. Signature Flight Support, LLC, et al.

CourtDistrict Court, E.D. Louisiana
DecidedApril 7, 2026
Docket2:25-cv-01645
StatusUnknown

This text of Jones Company v. Signature Flight Support, LLC, et al. (Jones Company v. Signature Flight Support, LLC, et al.) is published on Counsel Stack Legal Research, covering District Court, E.D. Louisiana primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Jones Company v. Signature Flight Support, LLC, et al., (E.D. La. 2026).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF LOUISIANA

JONES COMPANY CIVIL ACTION

VERSUS No. 25-1645

SIGNATURE FLIGHT SUPPORT, LLC, ET AL. SECTION I

ORDER & REASONS Before the Court are two motions: defendant Phillip Everett’s (“Everett”) motion1 to dismiss pursuant to Rule 12(b)(6) and plaintiff the Jones Company’s (“plaintiff”) motion2 for partial summary judgment pursuant to Federal Rule of Civil Procedure 56. Everett moves to dismiss count two of plaintiff’s first amended complaint, which alleges gross negligence against Everett, for a failure to state a claim upon which relief can be granted.3 Plaintiff opposes4 Everett’s motion to dismiss. Everett did not file a reply. Plaintiff moves for summary judgment in its favor on three issues against all defendants: (1) that an exculpatory clause (“Term (4)”) in a document (the “landing card”) prepared by defendant Signature Flight Support, LLC (“Signature”) and signed by plaintiff’s employee is “null, void, and unenforceable” as a “contract of adhesion;” (2) that Term (4) is separately and additionally “null, void, and unenforceable” as

1 R. Doc. No. 43. 2 R. Doc. No. 46. 3 R. Doc. No. 43. 4 R. Doc. No. 50. contrary to Louisiana Civil Code Article 2004 (“Article 2004”); and (3) that even if Term (4) is exculpatory for Signature, it is not applicable to Everett because “he is not an ‘affiliate’ of signature to whose benefit Term (4) inures.”5 Both Signature and

Everett (collectively, “defendants”) oppose6 plaintiff’s motion. Plaintiff filed a reply reasserting its arguments in support of summary judgment.7 For the reasons that follow, the Court denies Everett’s motion to dismiss count two, and grants in part and denies in part plaintiff’s motion for summary judgment— finding that the landing card is not a contract of adhesion, Term (4) is unenforceable and void to the extent Signature or Everett claim it shields them from liability for their gross negligence, and Term (4) is not applicable to Everett because he is not an

affiliate of Signature as the term is used in the landing card. I. BACKGROUND This action stems from damage caused to plaintiff’s “brand new” aircraft, a 2024 Embraer Phenom 300E (the “aircraft”).8 On December 30, 2024, plaintiff landed at the New Orleans Lakefront Airport where Signature functions as a “fixed based operator,” offering “refueling, cleaning, de-icing, and storage” services.9 After landing in New Orleans, plaintiff’s pilot, William “Trent” Cady (“Cady”), signed a partially

pre-completed landing card from Signature that confirmed the services plaintiff required and handed custody of the aircraft to Signature.10 Although plaintiff had

5 See generally R. Doc. No. 46-1. 6 R. Doc. Nos. 51, 52. 7 R. Doc. No. 54. 8 R. Doc. No. 46-1, at 5. 9 R. Doc. No. 51-1, at 1. 10 R. Doc. Nos. 46-6, 51-4; see also infra Attachment A (the landing card). made a reservation with Signature ahead of time, plaintiff did not receive a copy of the landing card in advance of landing.11 According to plaintiff and Signature, after Signature took custody of the

aircraft on December 30, 2024, Everett, then a Signature employee and assistant general manager, damaged the aircraft’s wing.12 The damage was caused when Everett “was towing the unpowered” aircraft and struck “a stationary, in-ground fire hydrant” and “continued to pull” the aircraft after striking the hydrant, “creas[ing]” the wing and resulting in visibly “leaking” fuel.13 Plaintiff also alleges, and defendants dispute, that Everett failed to report the damage and attempted to “conceal[] it by placing a rock in the hole.”14 Plaintiff was not made aware of the

damage,15 and only discovered the damage two days later during Cady’s pre-flight inspection for the return flight.16 Signature performed an investigation of the incident and ultimately terminated Everett’s employment, on or around January 10, 2025.17 Everett’s notice of termination states: [O]n Monday, December 30, 2024, during your tow of [the aircraft], you damaged it and did not report it for two days. Your pre-tow inspection card reflects no damage to the aircraft before the tow. On Wednesday, January 1, 2025, you reported damage to its left wing. [Signature’s] investigation concluded that your tow caused the wing to contact a fire hydrant and that you were untruthful during the

11 R. Doc. No. 51-1, at 8. 12 Id. at 9. 13 R. Doc. No. 30 ¶¶ 9, 10. 14 R. Doc. No. 51-1, at 9; R. Doc. No. 52-1, at 9. 15 Id. 16 R. Doc. No. 51-1, at 10. 17 R. Doc. No. 30-2, at 9. investigation. First, the aircraft did not move from when you towed it onto Taxiway A to the time you reported the damage.18 You stated that you used the TT-8 tug when you used the white TLD tug. The tread marks from the TLD tug were present on Taxiway A consistent with contact of the fire hydrant on the side of Taxiway A and the damage on the left wing of the aircraft. We found pieces of the wing near the base of the fire hydrant, which was knocked over by approximately 5 degrees. Another inconsistency in your statement is that you stated your path of travel was on the centerline of Taxiway A although there was evidence that you swooped the aircraft off centerline and near the edge of the taxiway to position the aircraft for parking. This movement off the centerline is further confirmed by the tire marks left on the pavement. Additionally, you were observed making a sudden stop and then reversing the path of travel in the area where the fire hydrant is located. The damage to the aircraft is consistent with the movement that was observed . . . As a result of multiple avoidable SOP violations and untruthfulness, your employment is terminated.19 The aircraft’s manufacturer represented to plaintiff that to permanently repair the wing, the entire wing would need to be replaced—a process with a “two-year lead time” and an estimated cost of $2,963,101.48.20 To mitigate potential losses and make the aircraft ferriable, plaintiff temporarily repaired the damaged wing at an approximate cost of $250,000.21 Plaintiff also alleges that it incurred other costs and expenses, such as “the costs to return the owners, guests, and pilots [of the aircraft] from New Orleans to Georgia, pilot supervision of repairs, [] charters for scheduled

18 The Court acknowledges that it is unclear whether Everett or Cady first reported the damage to the aircraft on January 1, 2025. However, the difference is of no moment for the present order. In the absence of any evidence or allegations from defendants to the contrary, the Court will infer from plaintiff’s factual allegations that regardless of whether Everett reported the damaged aircraft to Signature on January 1, 2025, plaintiff was not aware of the damage until Cady discovered it the same day. 19 Id. 20 R. Doc. No. 30, at ¶ 13. 21 Id. at ¶ 14. trips for which TJC could not use the Aircraft . . . [and diminution in value of the aircraft].”22 Plaintiff filed suit against Signature on August 11, 2025,23 and on February

12, 2026, filed its first amended complaint24 (the “complaint”) against Signature and Everett. Count one of plaintiff’s complaint alleges that Everett’s negligent acts and omissions were the “proximate and legal cause” of plaintiff’s damages.25 Specifically, plaintiff states that Everett negligently: failed “to tow the [a]ircraft in a safe and prudent manner;” caused the aircraft’s “wing to strike a stationary object;” failed “to maintain a proper lookout,” did not “see what he should have seen,” and did not “heed what [he] did see;” concealed “the damage to the [a]ircraft;” and failed to notify

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Jones Company v. Signature Flight Support, LLC, et al., Counsel Stack Legal Research, https://law.counselstack.com/opinion/jones-company-v-signature-flight-support-llc-et-al-laed-2026.