John Vassos v. JPMorgan Chase Bank, N.A.

District Court, E.D. New York·Decided July 20, 2026·No. 1:24-cv-08248·Unknown

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF NEW YORK

JOHN VASSOS,

Petitioner, MEMORANDUM DECISION AND

ORDER v.

24-cv-8248 (BMC) JPMORGAN CHASE BANK, N.A.,

Respondent.

COGAN, District Judge.

Two years ago, petitioner John Vassos (“Vassos”) sued respondent JPMorgan Chase Bank, N.A. (“Chase”) after Chase reported Vassos for “fraud” relating to an overdraft exceeding $1,000. The Court compelled arbitration, and the arbitrator rejected Vassos’s claims entirely. Vassos has petitioned to vacate or modify the arbitration award. For the reasons below, the petition is denied. BACKGROUND Vassos does not dispute the accuracy of the facts as recounted by the arbitrator, which are summarized below. Vassos managed a construction business in New York before moving to Florida in 2016, where he started a new business of “flipping” real estate, i.e., buying, renovating, and reselling properties. Shortly after moving to Florida, Vassos and his wife opened a joint bank account with Chase. The account was governed by Chase’s standard Demand Account Agreement (“DAA”). Under the DAA, Chase “pay[s] overdrafts at [its] discretion.” The DAA instructed Vassos that he “must immediately pay the amount of any overdraft along with any fees that apply,” or else Chase “may report [him] to consumer reporting agencies, close your account, or both.” The DAA further advised that Chase “may advise consumer reporting agencies of accounts closed for misuse, such as overdrafts,” and that overdrafts “could affect [Vassos’s] ability to open accounts with [Chase] or other banks in the future.” Vassos apparently maintained the account without issue for the following seven years. But in 2023, Chase investigated what it termed “unexpected activity” on Vassos’s account.1 On

March 9, 2023, Chase sent a notice to Vassos that it “decided to close [his Chase] accounts,” and that Vassos should cancel any automatic deposits and withdrawals, open an account with a new bank, and transfer the funds from the Chase account to the new bank by April 7, 2023. Shortly afterward, Vassos opened a new joint checking account with another bank. On April 1, 2023, a Saturday, Vassos’s wife made a mortgage payment by phone, which would debit Vassos’s Chase account for $1,466.03. On April 4, 2023, Vassos went to a Chase branch in person and made two withdrawals: one for $700.00 to pay an employee, and one for $9,700.00, ostensibly to empty the account. When Vassos left, the Chase account had a balance of $307.12.2 On April 5, 2023, the mortgage payment that Vassos’s wife had made over the

weekend was processed by Chase. Chase remitted the amount for the mortgage, resulting in an overdraft and leaving the account with a negative balance of $1192.88. On the same day as the overdraft, Chase sent a notice to Vassos that his “account balance . . . wasn’t enough to cover the [mortgage] transaction[ for $1,466.03], so [Chase] either paid or returned them on [his] behalf.” A Chase representative testified that Chase opted to pay the

1 It is unclear what this “unexpected activity” was, but Vassos does not dispute it, and it is otherwise immaterial because what matters is the series of events that followed.

2 The records show an overdraft of $392.88 when Vassos withdrew this money, but $700 was later credited to the account because the $700 Vassos withdrew to pay his employee was inadvertently debited twice by Chase. So, as far as Vassos knew at the time (and which was really the case), he withdrew all but $307.12. overdraft so Vassos would not default on his mortgage, with the expectation that Vassos would repay the overdraft. Vassos does not dispute having received this notice. The overdraft appeared in Vassos’s next two account statements, which he received in late April and late May, respectively. Sometime later, Vassos returned in person to a Chase

branch to address the negative balance of $1192.88 because neither he nor his wife had written a check for that amount. A Chase representative explained the situation concerning the mortgage payment, and that Chase had the power to pay an overdraft or return it for insufficient funds, and that Chase had chosen to pay it in this particular case. Despite the explanation, Vassos did not pay the overdraft balance. Chase later sent another account statement to Vassos, this time expressly stating: “Please Reimburse Bank.” After the overdraft went unpaid for 60 days, Chase “charged off” the balance, reflecting an assumption that Vassos would not pay the amount. Chase also documented the overdraft in the database operated by Early Warning Services, LLC (“EWS”), a consumer reporting agency that documents instances of non-payment by account holders. Banks that subscribe to EWS use

these reports to help manage risk when opening accounts for new clients. Chase originally labeled Vassos’s overdraft as “account abuse” in EWS, but later changed it to “checking account fraud.” A Chase representative testified that doing so was standard practice in all cases, such as this one, where an overdraft exceeding $1,000 went unpaid for more than 60 days by an account holder above the age of 18, when there was a previous restriction placed on the account. A month or so later, Vassos attempted to open a new account at Wells Fargo. However, because of the “checking account fraud” report in EWS, Wells Fargo declined to do so. According to Vassos, he was told by a Wells Fargo representative that this “effectively precluded him from opening a bank account with any financial institution in the United States.” The same day, he finally paid the overdue balance of his Chase account. Even after paying his debt, Vassos had trouble obtaining loans or opening accounts, which Vassos attributes to Chase labeling him a fraudster. He was also removed from his

position as president of his condominium board and endured awkward encounters with residents who learned about this debacle and assumed that he did something criminal. Vassos made multiple complaints to Chase about its report of “fraud.” Chase conducted an internal investigation and, although several Chase “employees questioned the necessity of the fraud label,” the “most senior representative from [the] executive office ultimately affirmed [it] under [Chase] criteria.” Chase’s final administrative rationale stated: The proof is he was notified [that] his account was closing and then he overdrew his account by over $1K. This demonstrates intent. He took money out at the branch and paid his monthly mortgage and then he didn’t pay it back for months (likely when he wasn’t able to open accounts elsewhere). Had it been an error he had 60 days to correct it before it was charged off.

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John Vassos v. JPMorgan Chase Bank, N.A., (E.D.N.Y. 2026).

John Vassos v. JPMorgan Chase Bank, N.A. (John Vassos v. JPMorgan Chase Bank, N.A.) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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