FILED SEPTEMBER 9, 2025 In the Office of the Clerk of Court WA State Court of Appeals, Division III
IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON
DIVISION THREE
JOE LOUIS ALLEN, JR., individually, ) and SAMIR POLES, individually, ) No. 40099-9-III ) Appellants. ) ) v. ) ) PUBLISHED OPINION PHISH; PHISH, INC.; and DOES 1-100, ) ) Respondents. ) __________________________________ ) ) JOE LOUIS ALLEN, JR., individually, ) and SAMIR POLES, individually, ) ) Appellants, ) ) v. ) ) LIVE NATION ENTERTAINMENT, ) INC., a Delaware Corporation; and all its ) subsidiaries; LIVE NATION ) NORTHWEST; LIVE NATION, LG ) TOURS (USA), LLC, a California ) Limited Liability Company; LIVE ) NATION MARKETING, INC., a ) California Corporation; LIVE NATION ) MTOURS (USA), INC., a California ) Corporation; LIVE NATION UTOURS ) (USA), INC., a California Corporation; ) LIVE NATION WORLDWIDE, INC., a ) No. 40099-9-III Joe Allen, Jr. & Samir Poles v. Phish, Inc., et al
Delaware Corporation; STARPLEX ) CORPORATION, d/b/a CROWD ) MANAGEMENT SERVICES, d/b/a ) CMS, a foreign corporation; ISTAR ) BLUES, LLC, a Maryland corporation; ) HOB LAND, LLC, a Washington Limited ) Liability Company; H & K LOTS, LLC, a ) Washington Limited Liability Company; ) GRANT COUNTY WASHINGTON; and ) DOES 1-100, ) ) Respondents. )
STAAB, J. — While attending a Phish concert at the Gorge Amphitheater, Joe
Louis Allen and Samir Poles (collectively Plaintiffs) were struck by rocks thrown by one
or more unknown third persons. They filed suit against Phish, Inc., Live Nation
Entertainment, Inc. and its affiliates (collectively referred to as Live Nation), the Grant
County Sheriff’s Office (GCSO), and Starplex Corporation d/b/a Crowd Management
Services d/b/a CMS (collectively Defendants) claiming (1) premises liability and
negligent security, and (2) negligent hiring, training, and supervision. The Plaintiffs
argued that Live Nation owed them a duty of care under the Restatement (Second) of
Torts § 344 (Am. L. Inst. 1965) to protect against reasonably foreseeable third-party
criminal conduct due to their status as business invitees and the remaining Defendants
owed them a duty because they were acting on behalf of Live Nation in providing
security services.
2 No. 40099-9-III Joe Allen, Jr. & Samir Poles v. Phish, Inc., et al
The trial court dismissed the Plaintiffs’ claims, concluding that Live Nation did
not owe them a duty. On appeal, the Plaintiffs argue that evidence of prior experience
along with the nature and character of Phish concerts put Live Nation on notice that
violent assaults were foreseeable as being within the “general field of danger.”
We hold that the Plaintiffs have failed to establish that the Defendants owed them
a duty. Our conclusion is driven by the Supreme Court’s decision in McKown v. Simon
Property Group, Inc., 182 Wn.2d 752, 344 P.3d 661 (2015). In McKown, the majority
adopted a narrow definition of a business owner’s duty to foresee harmful conduct by
third parties. In determining whether the harmful conduct in question was foreseeable,
courts can consider the place and character of a business. But the evidence must
demonstrate that the specific act in question was foreseeable. Only after a court finds that
a duty exists does the factfinder apply the general field of danger test to determine the
scope of that duty.
Here, the evidence produced by the Plaintiffs shows that Phish concerts have
historically been associated with the sale of nitrous oxide outside the venue. While the
Plaintiffs contend that there is a nexus between the sale and use of nitrous oxide and
violent behavior, they point to only a handful of such events occurring across the nation
over several years. The Plaintiffs’ evidence fails to show that the sale of nitrous oxide
outside the venue made random attacks inside the venue foreseeable. Because the
3 No. 40099-9-III Joe Allen, Jr. & Samir Poles v. Phish, Inc., et al
Plaintiffs fail to demonstrate that the specific acts were foreseeable, they fail to show that
the Defendants had a duty to protect the Plaintiffs from these acts. As there was no duty
to protect, there was no corresponding duty to provide adequate security or use
reasonable care in the hiring and retention of security.
We affirm the superior court’s order on summary judgment dismissing the
plaintiff’s complaint.
BACKGROUND
Since the trial court dismissed the Plaintiffs’ claims on summary judgment, the
following facts are set forth in a light most favorable to them.
Defendant IStar Blues, LLC owns the Gorge Amphitheatre (Gorge), a large
concert venue overlooking the Columbia River Gorge at George, in Grant County,
Washington. It features a concert amphitheater, multiple campgrounds, and parking
areas. Live Nation leased the Gorge from IStar for a 20-year period and managed it
under a lease agreement at the time of the assaults in this case.
Phish, Inc. F/S/O Phish, a band, entered a contract to perform a concert series at
the Gorge in July 2018. As part of the contract, Live Nation agreed to provide security
for the Gorge during the concert series and to promote the concerts. Phish participated in
coordinating security and had personnel onsite working with Live Nation.
4 No. 40099-9-III Joe Allen, Jr. & Samir Poles v. Phish, Inc., et al
Live Nation contracted with defendant Starplex Corporation, doing business as
Crowd Management Services (CMS), to provide security, parking services, and crowd
management for events at the amphitheater. CMS developed a crowd management plan
and coordinated with Live Nation on staffing. The contract specified CMS and its
employees were independent contractors and not agents of Live Nation.
Live Nation further contracted with the GCSO for onsite traffic and law
enforcement services. GCSO was involved in law enforcement and security planning for
the concerts and coordinated with CMS.
Evidence of the Character of Phish Concerts
In support of Plaintiffs’ claim that the Defendants owed them a duty to protect
against the harmful conduct of third persons, the Plaintiffs submitted evidence pertaining
to Phish concerts generally and the 2018 concert at the Gorge in particular. The evidence
demonstrates that Phish concerts have been occurring for decades and, similar to Grateful
Dead concerts, the band has developed a loyal fan base that tends to follow it from venue
to venue. Before and during these concerts a vendor’s row referred to as “Shakedown
Street” will form in the parking lot where people sell memorabilia, food, and drugs.
5 No. 40099-9-III Joe Allen, Jr. & Samir Poles v. Phish, Inc., et al
One of the substances long associated with the band Phish, and sold on
Shakedown Street, is nitrous oxide, or laughing gas.1 Plaintiffs allege that for decades
vendors known as the “Nitrous Mafia” have been selling nitrous oxide at Phish concerts
in balloons to be inhaled. The Plaintiffs also claim that there is a known association
between violence and the Nitrous Mafia dating back to 2009. In support of this claim the
Plaintiffs provided three examples. They point to a news article from 2010 reporting that
the Mafia allegedly murdered a patron at an outdoor festival and pummeled a parking
attendant. They also point to a YouTube video showing a brawl outside of Madison
Square Garden in 2017 related to nitrous oxide sales.
Despite Live Nation’s ban on nitrous oxide, the Plaintiffs allege that the sale and
distribution of the gas was open and prevalent at the Phish concert in 2018. Three groups
in particular, two groups described as African American, and one group described as
Aryan were selling nitrous oxide outside the concert venue.
The Plaintiffs produced evidence that the Defendants knew that nitrous oxide was
likely to be available at the 2018 Phish concert, but did little to discourage the sale or take
extra security measures. Declarations were provided by security employees stating that
they did not feel prepared to handle the prohibited sale of nitrous oxide. However, a
1 Nitrous oxide is not a controlled substance and is not illegal to possess per se. See generally ch. 69.50 RCW. However, Live Nation has banned the substance from the Gorge Amphitheater.
6 No. 40099-9-III Joe Allen, Jr. & Samir Poles v. Phish, Inc., et al
defense witness testified that they did not take extra security steps to stop nitrous oxide
sales because nitrous oxide was considered a nuisance and did not usually cause violence.
Plaintiffs pointed out that during the 2018 concert one security employee reported
that she was assaulted in the campground, and a concert patron reported seeing one
nitrous oxide seller swinging a hatchet at another seller. The Plaintiffs’ evidence does
not include any violent acts occurring inside the venue either at this concert or previous
concerts.
Assaults
The Plaintiffs, both African American, separately attended the Phish concert at the
Gorge in July 2018. On Saturday evening of the concert series, as one of the Plaintiffs
exited a portable restroom near the stage, he was struck in the face with a rock. His
assailant was described as a large white male with a scruffy dark beard wearing a
baseball cap, t-shirt, and cargo shorts.
Minutes later, the other Plaintiff was struck in the back of the head with a rock
while standing on a grassy hill overlooking the stage. The attacker was described as a
large white man with a tattoo on his calf wearing cargo shorts, a backwards baseball cap,
and a white and red shirt. In both cases, the assailant immediately fled. While several
persons of interest were identified, no charges have been filed to date.
7 No. 40099-9-III Joe Allen, Jr. & Samir Poles v. Phish, Inc., et al
Procedure
The Plaintiffs sued Live Nation Entertainment, GCSO, and CMS for premises
liability and negligent security, and negligent hiring, training, and supervision. They
brought the same claims against Phish in a separate lawsuit, which was later consolidated
with the former case.
In their complaint, Plaintiffs asserted that the Defendants collectively owed them a
duty to protect against the assaults of third persons based on their status as invitees and
the place and character of the concert, including the violence associated with known sales
of nitrous oxide.
Each defendant later moved for summary judgment dismissal of the claims,
arguing that they did not owe the Plaintiffs a duty to foresee and prevent the assaults.
The Plaintiffs opposed the summary judgment motions, arguing that Live Nation as a
possessor of the land, and the other Defendants acting on behalf of Live Nation, owed
invitees, such as the Plaintiffs, a duty to protect against reasonably foreseeable third-party
criminal conduct under Restatement § 344.
In support of the Plaintiffs’ position that a duty existed, the Plaintiffs produced
evidence of the character of Phish concerts historically, the events at this particular
concert, and argued that the assaults were foreseeable as falling within the general field
of danger. Clerk’s Papers (CP) at 1266. Plaintiffs relied on the declarations of two
experts in the field of large public venue security, Russell Kolins and Charles Patten.
8 No. 40099-9-III Joe Allen, Jr. & Samir Poles v. Phish, Inc., et al
Kolins declared he was “familiar with the . . . lawless atmosphere at Phish
concerts promoted by Live Nation.” CP at 1418. He declared that nitrous oxide sales
and the associated violence had been linked to Phish concerts for over two decades. He
pointed out that Phish and GCSO representatives testified about their awareness of
organized nitrous oxide sales at Phish concerts, and Live Nation testified about a 2016
concert at the Gorge. Without pointing to any specific instances, Kolins opined that it
was reasonably foreseeable that the presence and sale of nitrous oxide could create the
added a risk of “violent competition between organized groups of nitrous oxide sellers
and would increase the risk of violence inside the amphitheater and to the patrons
anywhere at the venue.” CP at 1422.
Both experts concluded that the assaults on the Plaintiffs were within the
reasonably foreseeable field of danger. Kolins declared that the Defendants should have
anticipated the assaults and “implement[ed] a security plan to address this field of
danger.” CP at 1423. Patten similarly declared that
[i]t is my opinion that Defendants collectively failed to take ordinary and reasonable steps to protect concertgoers from criminal conduct that occurred within a reasonably foreseeable field of danger that should have been anticipated. This field of danger was reasonably foreseeable given the nature and characteristics of large concert venues such as the Gorge.
CP at 1333. He opined that Defendants failed to conduct an adequate risk assessment,
implement an adequate security plan, and employ trained security staff despite
knowledge of organized nitrous oxide sales at the Gorge.
9 No. 40099-9-III Joe Allen, Jr. & Samir Poles v. Phish, Inc., et al
The trial court held a hearing on the motions and later entered a letter ruling
indicating that it would grant summary judgment dismissal in favor of all the defendants.
In its letter, the court explained that the general field of danger test was inconsistent with
Restatement § 344, and that the Defendants owed the Plaintiffs no duty under
Restatement § 344 because the harm suffered was not reasonably foreseeable imminent
harm. Subsequently, the court issued written orders incorporating its letter ruling and
dismissing all the claims against Defendants with prejudice.
Plaintiffs timely appealed.
ANALYSIS
1. WHETHER DEFENDANTS OWED PLAINTIFFS A DUTY UNDER RESTATEMENT § 344
The Plaintiffs contend that the Defendants collectively owed them a duty under
Restatement § 344 to protect against the reasonably foreseeable third-party criminal
conduct that resulted in their injuries. They assert that they presented sufficient evidence
to establish this duty as a matter of law and that the remaining foreseeability question,
relevant to the scope of the duty, is a question of fact for the jury. The Defendants, on the
other hand, argue that summary judgment was properly granted because the Plaintiffs
failed to establish that the Defendants owed a duty under Restatement § 344.
A. Negligence Summary Judgment Standards
We review an order dismissing a complaint on summary judgment de novo,
undertaking the same inquiry as the trial court. Hertog v. City of Seattle, 138 Wn.2d 265,
10 No. 40099-9-III Joe Allen, Jr. & Samir Poles v. Phish, Inc., et al
275, 979 P.2d 400 (1999). In doing so, we consider all facts and reasonable inferences in
a light most favorable to the nonmoving party. Berger v. Sonneland, 144 Wn.2d 91, 102-
03, 26 P.3d 257 (2001). Summary judgment is properly granted where there is no
genuine issue as to a material fact, and the moving party is entitled to judgment as a
matter of law. CR 56(c). On summary judgment, once a moving party establishes this
initial burden, the nonmoving party must rebut the moving party’s contentions by setting
forth specific facts showing there is a genuine issue for trial. Seven Gables Corp. v.
MGM/UA Ent. Co., 106 Wn.2d 1, 13, 721 P.2d 1 (1986); CR 56(e).
While an expert’s opinion on an ultimate issue of fact can be sufficient to defeat
dismissal on summary judgment, the opinion must be based on facts and cannot be
conclusory or based on assumptions or speculations. Volk v. DeMeerleer, 187 Wn.2d
241, 277, 386 P.3d 254 (2016).
A negligence cause of action “requires the plaintiff to establish (1) the existence of
a duty owed, (2) breach of that duty, (3) a resulting injury, and (4) a proximate cause
between the breach and the injury.” Tincani v. Inland Empire Zoological Soc., 124
Wn.2d 121, 127-28, 875 P.2d 621 (1994). To defeat summary judgment, the nonmoving
party “must establish an issue of material fact as to each element of negligence.” Martini
v. Post, 178 Wn. App. 153, 164, 313 P.3d 473 (2013). “The existence of a duty is a
question of law.” Briggs v. Pacificorp, 120 Wn. App. 319, 322, 85 P.3d 369 (2003).
11 No. 40099-9-III Joe Allen, Jr. & Samir Poles v. Phish, Inc., et al
“Once it is determined that a legal duty exists, it is generally the jury’s function to decide
the foreseeable range of danger, thus limiting the scope of that duty.” Id.
B. Whether a Special Relationship Existed to Establish a Duty Under Restatement § 344
The primary issue in this case is whether a duty arose under Restatement § 344.
To determine this, the court must first establish whether the Plaintiffs had a “special
relationship” with the Defendants.
Generally, a person “does not have a duty to protect others from the criminal acts
of third parties.” Hutchins v. 1001 Fourth Ave. Assocs., 116 Wn.2d 217, 223, 802 P.2d
1360 (1991). However, such a duty arises “if a special relationship exists between the
defendant, the third party, or the third party’s victim.” Nivens v. 7-11 Hoagy’s Corner,
133 Wn.2d 192, 200, 943 P.2d 286 (1997).2 “[A] special relationship exists between a
business and an invitee because the invitee enters the business premises for the economic
benefit of the business.” Id. at 202.
Live Nation concedes that it was in a special relationship with the Plaintiffs
because of its status as “possessor” of the Gorge. It acknowledges that it was in
2 Under Restatement § 315: There is no duty so to control the conduct of a third person as to prevent him from causing physical harm to another unless (a) a special relation exists between the actor and the third person which imposes a duty upon the actor to control the third person’s conduct, or (b) a special relation exists between the actor and the other which gives to the other a right to protection.
12 No. 40099-9-III Joe Allen, Jr. & Samir Poles v. Phish, Inc., et al
possession of the Gorge and managed it pursuant to a lease agreement. The remaining
Defendants deny having a special relationship with the Plaintiffs. While this may be true,
the Plaintiffs’ claims against the remaining Defendants is based on their work on behalf
of the possessor; it is not based on a special relationship. We address this argument
following our analysis of whether Live Nation owed the Plaintiffs a duty.
C. Landowner’s Duty to Anticipate and Protect Against the Criminal Acts of Third Persons
In McKown, our Supreme Court held that Restatement § 344, “is generally
consistent with Washington law, and that comments d and f generally describe the
contours of the duty owed.” 182 Wn.2d at 764. Under Restatement § 315(b), “a
‘business owes a duty to its invitees to protect them from reasonably foreseeable criminal
acts of third persons.’” Brady v. Whitewater Creek, Inc., 24 Wn. App. 2d 728, 745-46,
521 P.3d 236 (2022) (internal quotation marks omitted) (quoting McKown, 182 Wn.2d at
765). Restatement § 344 provides:
A possessor of land who holds it open to the public for entry for his business purposes is subject to liability to members of the public while they are upon the land for such a purpose, for physical harm caused by the accidental, negligent, or intentionally harmful acts of third persons or animals, and by the failure of the possessor to exercise reasonable care to (a) discover that such acts are being done or are likely to be done, or (b) give a warning adequate to enable the visitors to avoid the harm, or otherwise to protect them against it.
13 No. 40099-9-III Joe Allen, Jr. & Samir Poles v. Phish, Inc., et al
This is only a “potential” duty and does not apply to a specific case unless the
plaintiff can demonstrate that the specific criminal conduct was foreseeable. Nivens, 133
Wn.2d at 205.
Comment f to Restatement § 344 “provides that to the extent that a duty is owed, it
is a limited duty based on foreseeability.” McKown, 182 Wn.2d at 768. Specifically, the
comment reads:
Since the possessor is not an insurer of the visitor’s safety, he is ordinarily under no duty to exercise any care until he knows or has reason to know that the acts of the third person are occurring, or are about to occur. He may, however, know or have reason to know, from past experience, that there is a likelihood of conduct on the part of third persons in general which is likely to endanger the safety of the visitor, even though he has no reason to expect it on the part of any particular individual. If the place or character of his business, or his past experience, is such that he should reasonably anticipate careless or criminal conduct on the part of third persons, either generally or at some particular time, he may be under a duty to take precautions against it, and to provide a reasonably sufficient number of servants to afford a reasonable protection.
RESTATEMENT § 344, cmt. f.
Comment f contemplates that a business owes a duty when the business owner
knows or has reason to know that third party harmful conduct is either imminent or
reasonably foreseeable. McKown, 182 Wn.2d at 768-69. Here, the Plaintiffs do not
allege that there was reason to know that the assaults were imminent. Instead, they
contend the assaults were reasonably foreseeable.
14 No. 40099-9-III Joe Allen, Jr. & Samir Poles v. Phish, Inc., et al
D. The Nature and Character of a Business Can Establish a Duty Under Restatement § 344
The parties disagree on what evidence can be considered in establishing
foreseeability for purposes of creating a duty under Restatement § 344. The Defendants
argue that McKown did not decide whether foreseeability may be established by the
character of a business, leaving that question open for future consideration. They argue
that we should reject character as a sole method of demonstrating foreseeability for the
purpose of establishing a business’s duty. The Plaintiffs on the other hand assert that
foreseeability can be established by character of the business and in this case through a
combination of prior experience and the character of a business. We conclude that both
parties are wrong, to a certain extent.
The Restatements, as adopted by our Supreme Court, provide that if the place or
character of a business or the owner’s past experience is such that the owner “should
reasonably anticipate careless or criminal conduct on the part of third persons, either
generally or at some particular time, he may be under a duty to take precautions against
it, and to provide a reasonably sufficient number of servants to afford a reasonable
protection.” RESTATEMENT § 344 cmt. f.
McKown held that the nature of a business can establish foreseeability. 182
Wn.2d at 770 (“proving acts of similar violence is not the only way for a plaintiff to
15 No. 40099-9-III Joe Allen, Jr. & Samir Poles v. Phish, Inc., et al
establish a duty as provided in the Restatement and comment sections that we adopted in
Nivens”). Thus, we reject the Defendants’ characterization of McKown’s holding.
But we also reject the Plaintiffs’ claim that “prior experience” is broader than prior
similar incidents. McKown held that when a plaintiff relies on “prior experience,” they
must show prior similar incidents. 182 Wn.2d at 773-74 (“[W]hen a landowner or
possessor’s duty to protect business invitees from third party criminal conduct arises
from his prior experience, that duty generally requires a history of prior similar incidents
on the business premises within the prior experience of the landowner or possessor’s
business.”) (emphasis added).
We do not decide whether courts can consider more than one factor, i.e., past
experience and character, in determining foreseeability because the Plaintiffs explicitly
deny any attempt to rely on prior similar incidents. Nevertheless, their assertion that
“prior experience” includes generalized criminal conduct fails under McKown.
E. Level of Specificity in Characterizing the Harmful Conduct That Plaintiffs Allege Was Foreseeable for Purposes of Establishing a Duty
In establishing foreseeability, the parties dispute the level of specificity needed in
characterizing the criminal act. The Plaintiffs contend that the Defendants’ prior
experience with Phish concerts as well as the nature and character of these concerts put
the Defendants on notice that the criminal acts of other concert patrons was foreseeable.
More specifically, they argue that where evidence other than prior similar incidents is
16 No. 40099-9-III Joe Allen, Jr. & Samir Poles v. Phish, Inc., et al
used to establish a duty under Restatement § 344 the court should focus on whether the
harm fell within the general field of danger even if the actual harm may be unusual or
unexpected.
The Defendants respond that a business’s duty to protect against the harmful acts
of third persons cannot be established solely through evidence of the place or character of
a business and, even if it could, the general field of danger test does not apply in
establishing a duty but applies only in determining the scope of that duty.
As we noted above, the character of a business can establish a duty. But we agree
with the Defendants that the general field of danger test applies in determining the scope
of a duty and does not apply to the determination of whether a duty exists in the first
place.
While Restatement § 344 provides an exception to the general rule of nonliability,
the determination of whether a duty arises under this exception depends on the
circumstances of each case. Nivens, 133 Wn.2d at 205. When considering a business
owner’s liability under Restatement § 344, foreseeability plays a role in determining both
the duty and scope of the duty. McKown, 182 Wn.2d at 764.
The duty imposed under the special relationship of a business to its invitees is
narrowly construed. McKown, 182 Wn.2d at 766. “Criminal activity is not foreseeable
by a landowner merely because it is foreseeable that criminal activity might occur. To
rule otherwise would render a landowner an insurer against criminal activity.” 3 LOUIS
17 No. 40099-9-III Joe Allen, Jr. & Samir Poles v. Phish, Inc., et al
A. LEHR JR. & ALFREDO J. MARQUEZ-STERLING, PREMISES LIABILITY § 43:4, at 183 (3d
ed. 2023). In defining the contours of a business’s duty, the McKown court rejected a
broad notice rule or a totality of the circumstances test, noting that expanding the duty in
this way “would improperly shift the duty to protect the public against crime from the
government to private businesses.” 182 Wn.2d at 772. Instead, the duty inquiry focuses
on “whether the specific acts in question were foreseeable rather than whether the
landowner should have anticipated any act from a broad array of possible criminal
behavior or from past information from any source that some unspecified harm is likely.”
Id. at 767 (emphasis added).
Once duty is established, the scope of that duty is decided by a jury. Id. at 762.
While foreseeability also plays a role in determining scope, this foreseeability analysis is
different. When considering scope of the duty, the focus is on the harm not the act, and
the question is whether “ʻthe harm sustained must be reasonably perceived as being
within the general field of danger covered by the specific duty owed by the defendant.’”
Id. at 763 (internal quotation marks omitted).
In support of their argument that the broader field of danger test should apply in
determining whether a duty exists in the first place, the Plaintiffs rely on the Court of
Appeals decision in Meyers v. Ferndale School District, 12 Wn. App. 2d 254, 457 P.3d
18 No. 40099-9-III Joe Allen, Jr. & Samir Poles v. Phish, Inc., et al
483 (2020) (Meyers I), and the unpublished decision in Celes v. Lone Pine Apartment,
LLC.3 We find these cases distinguishable and unpersuasive.
In Meyers I, the issue was a school’s duty to protect its students during an off-
campus outing. The Supreme Court granted review and held that the Court of Appeals
“erroneously conflated the duty inquiry with the legal cause inquiry,” but affirmed
Division One’s decision to reverse and remand. Meyers v. Ferndale Sch. Dist., 197
Wn.2d 281, 291, 297, 481 P.3d 1084 (2021) (Meyers II).
Meyers is legally distinguishable from this case because the special relationship
was between a school and its K-12 students. “Where this type of special relationship is
formed, it is accompanied by a heightened duty of care to protect the person from any
foreseeable harm, equating that duty to strict liability.” Barlow v. Wash. State Univ., 2
Wn.3d 583, 593, 540 P.3d 783 (2024). This heightened duty does not apply when the
special relationship is based on a business and invitee. See id. at 596-97.
In Meyers II, the Supreme Court also discussed the general field of danger test, but
did so in relation to the scope of duty, not the existence of a duty. In addressing
foreseeability’s application to negligence under this relationship, the court noted that
“ʻthe pertinent inquiry is not whether the actual harm was of a particular kind which was
expectable. Rather, the question is whether the actual harm fell within a general field of
3 No. 78788-8-I (Wash. Ct. App. May 18, 2020) (unpublished), https://www.courts .wa.gov/opinions/pdf/787888.pdf.
19 No. 40099-9-III Joe Allen, Jr. & Samir Poles v. Phish, Inc., et al
danger which should have been anticipated.’” Meyers II, 197 Wn.2d at 288 (quoting
McLeod v. Grant County Sch. Dist. No. 128, 42 Wn.2d 316, 321, 255 P.2d 360 (1953)).
The court’s reference to “negligence” is ambiguous, but in the next paragraph the court
agrees with the Court of Appeals and holds that “viewing the facts in the light most
favorable to Meyers, whether the harm in this case was within the applicable duty is a
question for the jury.” Id. at 289 (emphasis added). The reference to a question of fact
and to harm within the applicable duty indicates that the court’s reference to the general
field of danger pertained to the scope of duty and not the creation of a duty.
We also find Celes distinguishable. Not only is it unpublished, but it relied on the
analysis in Meyers I, which was later rejected by the Supreme Court in Meyers II. To the
extent that Celes holds that the general field of danger test applies to the existence of a
duty, it conflicts with the Supreme Court’s decision in McKown.
McKown on the other hand, is based on the duties of a business to its invitees
under Restatement § 344. In addition, McKown distinctly addressed the difference
between the existence of a duty and the scope of that duty, noting that “foreseeability of
harm as a limit on the scope of the duty, considers whether the harm sustained is
reasonably perceived as being within the general field of danger covered by the duty
owed by the defendant.” McKown, 182 Wn.2d at 764.
More recently, in Pacheco v. United States, 200 Wn.2d 171, 190, 515 P.3d 510
(2022), our Supreme Court provided further clarification on the distinction between
20 No. 40099-9-III Joe Allen, Jr. & Samir Poles v. Phish, Inc., et al
foreseeability that imposes a duty and foreseeability that determines the scope of that
duty:
This distinction can be a bit unclear in the abstract, but it is well illustrated by McKown, where the issue was whether a mall’s owner could be liable for a mass shooting that occurred there. In that case, foreseeability was a question of law going to whether a duty existed because a landowner’s “duty to protect business invitees from third party criminal conduct” arises only “when such conduct is foreseeable based on past experience of prior similar acts.” [McKown, 182 Wn.2d] at 757. By contrast, where the existence of a duty has been established as a matter of law, foreseeability becomes a factual determination as to “whether the kind of harm which actually occurred should have been foreseen as the kind of harm from which defendant had a duty to protect plaintiff.” Hutchins v. 1001 Fourth Ave. Assocs., 116 Wn.2d 217, 226, 802 P.2d 1360 (1991).
(Footnote omitted.)
Another treatise describes the distinction between foreseeability that creates a duty
and foreseeability as a limit on the scope of that duty as thus:
There is a difference between an inquiry into whether the landowner had notice of criminal activity sufficient to give rise to a duty, and foreseeability of harm as a limitation on the scope of a defendant’s duty once duty is determined. The first inquiry is whether a duty to protect against third party criminal conduct is owed at all. The second inquiry, foreseeability of harm as a limit on the scope of the duty, considers whether the harm sustained is reasonably perceived as being within the general field of danger covered by the duty owed by the defendant. In this way, foreseeability plays a role in both the legal and factual inquiries regarding duty and its scope. McKown v. Simon Property Group, Inc., 182 Wn.2d 752, 344 P.3d 661 (2015).
3 LEHR & MARQUEZ-STERLING, supra, § 43:2.
21 No. 40099-9-III Joe Allen, Jr. & Samir Poles v. Phish, Inc., et al
Here, we agree with the superior court and the Defendants that the general field of
danger test does not apply in determining whether a duty exists, but applies only when
determining the scope of a duty once it is established.
F. Characterizing the Act that Must be Foreseeable
Having determined that McKown requires us to focus on the specific act in
question when determining whether a duty exists, the next step is to characterize the act
that injured the Plaintiffs in this case.
The Plaintiffs produced evidence that they were the victims of a violent attack
inside the concert venue. It is not clear whether there was one or two assailants. While
the Plaintiffs claim that the assailants matched the description of Aryan nitrous oxide
sellers, this claim is speculative.4 The assailants were never identified. In each instance,
the assailant was described as a large white man wearing cargo shorts, t-shirt, and a
baseball cap. But there is no evidence that the assailants were associated with nitrous
oxide sellers.
In addition, there is no evidence that the assaults occurring inside the venue were
in any way associated with the sale of nitrous oxide occurring outside the venue in the
4 “We consider all facts and reasonable inferences in the light most favorable to the nonmoving party, but the nonmoving party may not rely on speculation” to defeat summary judgment. See Specialty Asphalt & Constr., LLC v. Lincoln County, 191 Wn.2d 182, 191, 421 P.3d 925 (2018).
22 No. 40099-9-III Joe Allen, Jr. & Samir Poles v. Phish, Inc., et al
camping area. Instead, the evidence shows that the attacks on the Plaintiffs were
completely random.
G. Application
Under the limited exception provided in Restatement § 344, the Defendants have a
duty to protect invitees who are on the premises for the purpose of the Defendants’
business from the foreseeable harmful acts of third persons. McKown makes clear that
for purposes of determining duty, we focus on whether the specific acts in question were
foreseeable. McKown, 182 Wn.2d at 767. As applied to this case, the question becomes
whether the character of Live Nation’s business, which includes promoting Phish
concerts, makes it foreseeable that third persons will randomly assault other patrons
within the venue such that Live Nation should anticipate the assaults and take steps to
prevent them. While this question seems straightforward, the answer is not clear.
In McKown, the court declined to consider whether, and under what
circumstances, the character of a business made specific criminal acts foreseeable
because this was an issue of first impression and the parties failed to propose a definition
of “‘place or character’” and a framework for evaluating when the character of a
business would justify imposing a duty. McKown, 182 Wn.2d at 761-62. We are faced
with the same problem here.
There are several factors to consider in determining the existence of a duty. In this
case, a primary factor is the general common law rule of nonliability to third parties and
23 No. 40099-9-III Joe Allen, Jr. & Samir Poles v. Phish, Inc., et al
the policies behind that rule. See Volk, 187 Wn.2d at 263. To determine if the law
imposes a duty of care and its extent, we must consider “‘logic, common sense, justice,
policy, and precedent.’” Id. (internal quotation marks omitted) (quoting Affiliated FM
Ins. Co. v. LTK Consulting Servs., Inc., 170 Wn.2d 442, 449, 243 P.3d 521 (2010)
(plurality opinion). The concept of duty reflects public policy considerations that protect
a plaintiff’s interests against a defendant’s conduct. Id. We use our judgment to balance
these interests. Id.
Washington has not addressed the circumstances in which a business’s character
may impose a duty on the landowner to protect invitees from third-party acts. Cases from
other jurisdictions are marginally relevant given that the breadth of duty in each state is
different.5 For example, other states often consider the character of a business as part of a
broader totality of circumstances review. Madison Shepley, Comment, The Character of
the Business: Looking Through “Broken Windows” for Liability in Mass Shootings &
Other Third-Party Criminal Acts, 42 SEATTLE U. L. REV. 1531, 1548 (2019). While
McKown left open the possibility that a duty could be imposed based on the character of a
business, the court specifically rejected a totality of the circumstances approach to
finding a duty. McKown, 182 Wn.2d at 772.
5 For a survey of the different tests applied by states and a policy argument for expanding the test of foreseeability see Madison Shepley, Comment, The Character of the Business: Looking Through “Broken Windows” for Liability in Mass Shootings & Other Third-Party Criminal Acts, 42 Seattle U. L. Rev. 1531 (2019).
24 No. 40099-9-III Joe Allen, Jr. & Samir Poles v. Phish, Inc., et al
Washington courts that have considered evidence other than prior similar incidents
have been reluctant to find a duty to protect against third-party conduct. For example, in
Nivens the court held that businesses do not have a general duty to provide security.
Nivens, 133 Wn.2d at 206. Instead, once a duty to protect is imposed, providing security
may be necessary in certain circumstances to meet the standard of care. Id. at 206-07. In
Hutchins, the court rejected as a policy matter that the business’s location in a high-crime
urban area was sufficient to impose a duty to protect on the business. 116 Wn.2d at 236.
In Craig v. Washington Trust Bank, 94 Wn. App. 820, 826-27, 976 P.2d 126 (1999), the
court held that neither the nature of a bank’s business nor its location created a duty to
protect a person outside the building.
Other jurisdictions that have adopted a limited duty under Restatement § 344 have
likewise been careful in finding a duty. Generally, courts that have considered a
business’s place and character “have tended to focus on whether the place and character
of a location or business ‘invited’ the criminal behavior.” Piazza v. Kellim, 360 Or. 58,
79, 377 P.3d 492 (2016).
In Maheshwari v. City of New York, 2 N.Y.3d 288, 293, 810 N.E.2d 894, 778
N.Y.S.2d 442 (2004), the plaintiff was attacked in the parking lot during a Lollapalooza
concert and claimed that as the landowner the city had a duty to protect the plaintiff
because the crime was foreseeable and the defendant’s negligence in providing security
was a proximate cause of his injuries. To establish foreseeability, the plaintiff argued
25 No. 40099-9-III Joe Allen, Jr. & Samir Poles v. Phish, Inc., et al
that Lollapalooza attracts a crowd that is prone to criminal behavior, submitting statistics
of crime at such concerts. Id. at 293-94. The plaintiff pointed out that one band in
particular had a history of violent acts at its concerts. Id. at 294. Finally, the plaintiff
argued that tailgating and drinking also occurred outside the venues at these concerts and
argued that such activities increased the chances of criminal activity inside the venue. Id.
The Maheshwari court disagreed with the plaintiff’s arguments and affirmed
dismissal, holding that “any duty they owed to plaintiff did not include a guarantee of
protection from a random act of violence.” Id.6 In reaching this result, the court noted
that “[a] random criminal attack of this nature is not a predictable result of the gathering
of a large group of people.” Id. at 294.
In Stricklin v. Stefani, 358 F. Supp. 3d 516, 532 (W.D.N.C. 2018), the plaintiff
was injured when the performer at a concert encouraged fans to move closer to the stage.
In addressing the promotor’s liability, the court noted foreseeability with respect to duty
“must have some degree of specificity as to the type of harm alleged or the injury
sustained.” Id.. The court rejected as too generalized the plaintiff’s argument that it was
well known in the entertainment industry that crowds can rush the stage. Id. Instead, the
court held that the promoter did not have a duty because the plaintiff failed to show that
6 The court’s analysis of foreseeability pertained to scope of duty, having determined that businesses have a general duty to minimize foreseeable dangers on the property. Maheshwari, 2 N.Y.3d at 294.
26 No. 40099-9-III Joe Allen, Jr. & Samir Poles v. Phish, Inc., et al
the promoter had notice that the performer would invite patrons to move closer to the
stage. Id. at 532-33.
Here, the Plaintiffs fail to show that the nature and character of Phish concerts
made it foreseeable that Live Nation could anticipate and prepare for random violent
attacks inside the venue. The Plaintiffs do not allege or produce evidence that the
character of concerts, or even rock concerts held in large venues is such that violent
attacks frequently occur. Nor do they allege that Phish concerts are regularly boisterous
with pushing, shoving, and hitting occurring.
The level of specificity needed to show foreseeability is demonstrated in Miller v.
Live Nation Worldwide, Inc., CV CBD-14-2697, 2016 WL 374103 (D. Md. Feb. 1,
2016), order clarified on recons., CV CBD-14-2697, 2016 WL 1696541 (D. Md. Apr.
28, 2016). In that case, the plaintiff was injured by a crowd surfer while attending a Korn
concert.7 The plaintiff produced evidence that crowd surfing, an inherently dangerous
activity, was a common occurrence at previous Korn concerts. While there were signs
posted prohibiting the activity, crowd surfing began during the concert. Although
security was aware that crowd surfing often occurred and was occurring at this concert, it
was considered an accepted practice and they were told not to stop it. Miller, 2016 WL
7 As the court explained, crowd surfing occurs when a person is hoisted above the crowd and held in a horizontal position while the crowd moves the person around. Miller, 2016 WL 374103, at *1 n.2.
27 No. 40099-9-III Joe Allen, Jr. & Samir Poles v. Phish, Inc., et al
374103, at *4. The court found the evidence sufficient to raise a question of fact as to
whether Live Nation knew or should have known that crowd surfing was likely to occur
or was occurring before the plaintiff was injured. Id.
Here, the Plaintiffs do not allege that the specific act in question was foreseeable.
Instead, they argue that their evidence demonstrates:
1) the Defendants’ past experience and “well known nexus” between the prohibited sale of nitrous oxide and the associated violence at Phish shows, 2) the nature of the dangers that arise from the congregation of thousands of concertgoers at Phish shows, 3) the series of security contracts between the Defendants and industry standards that establish responsibilities for providing security at concerts at venues like the Gorge, and 4) the growing environment of anarchy and lawlessness that emerged at the Gorge during the weekend of the Phish concerts in 2018.
Appellant’s Br. at 52.
Even assuming these allegations are true, the acts described by the Plaintiffs are
too generalized to make the specific acts in question foreseeable. In simple terms,
Plaintiffs are alleging that Phish concerts have a history of nitrous oxide sales. Nitrous
oxide sales create an atmosphere of violence, pointing to a handful of assaults over the
last 10 years. The sale of nitrous oxide in the camping area was prevalent at this
particular concert. There was a general atmosphere of lawlessness at this concert. There
were thousands of people in attendance at this concert. And the Plaintiffs were assaulted
inside the venue during random attacks that have no known association with the sale of
nitrous oxide.
28 No. 40099-9-III Joe Allen, Jr. & Samir Poles v. Phish, Inc., et al
Generalized violence can manifest in many ways. It is not the business owner’s
duty to anticipate every possible scenario. Even if the Defendants tolerated the sale and
use of nitrous oxide in the camping area, the Plaintiffs fail to show that this activity was
inherently dangerous or increased the chance of random attacks inside the venue. There
may be other reasons to believe that patrons will throw objects during a concert, but that
evidence was not presented here.
McKown holds that a landowner does not have a duty to anticipate “any act from a
broad array of possible criminal behavior or from past information from any source that
some unspecified harm is likely.” McKown, 182 Wn.2d at 767. Instead, when
determining if a duty exists, we look “to whether the specific acts in question were
foreseeable.” Id.
Here, given that the Plaintiffs are not relying on prior similar incidents, they must
produce evidence to show that the nature of a Phish concert or even the nature of similar
concerts is such that it either invited violence or random attacks or put Live Nation on
notice that random attacks were foreseeable. They have not produced evidence of this
nature and have thus failed to show that the Defendants had a duty to protect them from
the random attacks occurring inside the venue.
2. WHETHER A DUTY AROSE UNDER RESTATEMENT § 383.
Separate from any duty imposed on Live Nation as the possessor of the land,
Plaintiffs allege that Phish, the security company CMS, and GCSO owed them a duty as
29 No. 40099-9-III Joe Allen, Jr. & Samir Poles v. Phish, Inc., et al
contractors acting on behalf of the land possessor, Live Nation. Such a duty may be
imposed when a contractor is acting on behalf of the land owner:
who does an act or carries on an activity upon land on behalf of the possessor is subject to the same liability, and enjoys the same freedom from liability, for physical harm caused thereby to others upon and outside of the land as though he were the possessor of the land.
RESTATEMENT § 383.
Under this section, if no duty is owed by the landowner, then no duty is owed by a
contractor acting on behalf of the landowner. Van Scoik v. Dep’t of Nat. Res., 149 Wn.
App. 328, 203 P.3d 389 (2009). Because we conclude that Live Nation as the land
possessor owed no duty to the Plaintiffs, it follows that Phish, CMS, and GCSO do not
owe a duty as contractors for Live Nation.
3. NEGLIGENT HIRING, TRAINING, AND SUPERVISION CAUSE OF ACTION
Although the Plaintiffs’ complaint brings a claim for negligent hiring, training,
and supervision of the security staff, Plaintiffs acknowledge in their reply brief that “there
is no independent claim for negligent hiring and training.” Appellant’s Reply Br. at 34.
The superior court did not specifically address this claim in its order dismissing all of the
Plaintiffs’ causes of actions. In light of the Plaintiffs’ concession on appeal, we decline
to address this separate cause of action.
30 No. 40099-9-III Joe Allen, Jr. & Samir Poles v. Phish, Inc., et al
CONCLUSION
The trial court correctly concluded that the Defendants did not owe a duty under
Restatement § 344. Accordingly, the trial court did not err in granting summary
judgment in favor of the Defendants.
Affirmed.
_________________________________ Staab, J.
I CONCUR:
_________________________________ Murphy, J.
31 No. 40099-9-III
LAWRENCE-BERREY, C.J. (concurring in result) — In general, a possessor of land
is not liable for the tortious or criminal acts of third persons. But a possessor may be
liable if there is a reason to know, based on past experience, the nature of the business, or
the character of the venue, that there is a likelihood that criminal conduct of third parties
will occur on or at the venue. McKown v. Simon Prop. Grp., Inc., 182 Wn.2d 752, 768,
344 P.3d 661 (2015).
Here, two concert attendees seek to impose liability on the operators of a concert
venue for injuries sustained by one or two persons throwing rocks in separate incidents.
Construing the evidence in favor of the injured attendees, in my view, a genuine issue of
fact exists whether the operators of the venue had a reason to know that the mixture of
rowdy concertgoers and nitrous oxide being sold just outside the venue made it likely that
attendees would be injured at the venue. But I would affirm summary dismissal on the
alternate ground argued below and on appeal—lack of causation.
We may affirm the trial court’s summary judgment ruling on any theory raised by
the pleadings and supported by the record. Bangerter v. Hat Island Cmty. Ass’n, 199
Wn.2d 183, 188, 504 P.3d 813 (2022). Here, there is no evidence beyond speculation
that the rock thrower or throwers had imbibed nitrous oxide. Speculation is insufficient
to withstand summary judgment. Specialty Asphalt & Constr., LLC v. Lincoln County,
191 Wn.2d 182, 191, 421 P.3d 925 (2018). The concert attendees’ inability to link their No. 40099-9-III Allen v. Phish—concurrence
attacker or attackers to the activity that gives rise to the operators’ duty is fatal to their
claims.
________________________________ LAWRENCE-BERREY, C.J.