Joan Marie Douglas v. Pathway Management of Louisiana, LLC and Community Care Center of Shreveport, South, LLC D/B/A Heritage Manor South

Louisiana Court of Appeal·Decided April 9, 2025·No. 56,040-CA·Published

Opinion

Judgment rendered April 9, 2025.

Application for rehearing may be filed within the delay allowed by Art. 2166, La. C.C.P.

No. 56,040-CA

COURT OF APPEAL

SECOND CIRCUIT

STATE OF LOUISIANA

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JOAN MARIE DOUGLAS Plaintiff-Appellant versus

PATHWAY MANAGEMENT OF Defendants-Appellees LOUISIANA, LLC AND COMMUNITY CARE CENTER OF SHREVEPORT, SOUTH, LLC D/B/A HERITAGE MANOR SOUTH

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Appealed from the

First Judicial District Court for the Parish of Caddo, Louisiana Trial Court No. 622,676

Honorable Christopher T. Victory, Judge

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FLANAGAN PARTNERS, LLP Counsel for By: Thomas More Flanagan Plaintiff-Appellant

GARCIA & ARTIGLIERE By: Matthew McKay Coman Jordan M. Jeansonne Stephen M. Garcia

STONE, PIGMAN, WALTHER, Counsel for WITTMANN, L.L.C. Defendants-Appellees By: C. Lawrence Orlansky Nicholas J. Wehlen Kelly S. Smith

LUNN IRION LAW FIRM, LLC By: Ronald Everett Raney Patrick Willer Woolbert

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Before ROBINSON, HUNTER, and MARCOTTE, JJ.

HUNTER, J.

Plaintiff, Joan Marie Douglas, appeals a district court judgment which granted, in part, a motion for partial summary judgment filed by defendants, Pathway Management of Louisiana, LLC and Community Care Center of Shreveport, South, D/B/A Heritage Manor South. For the following reasons, we deny the exception of no cause of action filed by Pathway Management of Louisiana, LLC, and we affirm the district court’s ruling.

FACTS

Plaintiff, Joan Marie Douglas, is a former resident of Heritage Manor South, a nursing home facility located in Shreveport, Louisiana. On October 7, 2019, plaintiff allegedly suffered an apparent seizure and fell from her bed. Plaintiff alleged the nursing home staff failed to immediately respond to her calls for assistance and failed to immediately transfer her to an emergency room for examination and treatment. Plaintiff also alleged she was not transported to the hospital until October 11, 2019, and it was discovered she had suffered a fractured hip which would require surgery. After plaintiff was discharged from the hospital and returned to Heritage, she allegedly fell and fractured her finger while attempting to sit in her unlocked wheelchair.

On March 2, 2020, plaintiff filed a lawsuit against defendant, Pathway Management of Louisiana, LLC (“Pathway”), and Community Care Center of Shreveport, South, D/B/A Heritage Manor South (“Heritage”). Pathway is a management company which operates multiple nursing homes; pursuant

to a contract, Pathway provided third-party management and administrative services to Heritage.1 In the lawsuit, plaintiff alleged, inter alia, Pathway caused and/or contributed to her injuries due to “financial and control policies and practices forced upon [Heritage].” More specifically, plaintiff alleged as follows: (1) Pathway was responsible for the management of the facility, and it created and implemented policies and procedures aimed to increase earnings, as opposed to providing minimum care to the residents; (2) Pathway maintained staffing below the national average and left Heritage with insufficient funds to meet the needs of the residents; (3) Pathway engaged in a scheme to limit costs and maximize profits, which resulted in plaintiff receiving “substandard treatment in exchange for such compensation”; (4) Pathway breached its duty to provide plaintiff with necessary custodial care; and (5) Pathway made critical operational decisions which impacted Heritage’s revenue and staffing.

Subsequently, plaintiff filed amended petitions, asserting additional claims against Pathway. Plaintiff alleged as follows: (1) Pathway, as the contractual manager of Heritage, had operational control of the facility’s resources and owed a duty to provide plaintiff with necessary care and sufficient, competent, and skilled staff; (2) Pathway’s failure to provide sufficient qualified personnel caused her injuries; (3) Pathway failed to meet the requirements to administer the facility effectively and efficiently; (4) Pathway’s actions “constitute administrative negligence (i.e., ordinary

1 In the lawsuit, plaintiff alleged various claims against Heritage and its employees, including medical malpractice, general negligence, and “administrative” negligence. Plaintiff requested a medical review panel be convened regarding Heritage’s alleged acts of medical malpractice.

negligence)”; (5) Pathway’s “pursuit of profit” was a factor in underfunding the facility, which led to the facility violating state and federal laws, rules, and regulations, which, in turn, led to plaintiff’s injuries; and (6) Pathway intentionally maintained inadequate funding which caused understaffing. In her fourth amended petition, plaintiff added claims of medical malpractice against Heritage, and restated her claims against Pathway with regard to insufficient funding, understaffing, and other administrative acts/omissions. Plaintiff also added allegations of “intentional fraud” against Pathway and Heritage.

On September 18, 2023, defendants filed a motion for partial summary judgment arguing plaintiff’s claims of administrative negligence with regard to inadequate staffing do not exist in Louisiana law. In the alternative, defendants argued the understaffing fell within the purview of the Louisiana Medical Malpractice Act (“LMMA”). Defendants also argued Heritage was not understaffed during the time plaintiff suffered her injuries because the staffing met the appropriate hours of care per patient per day as set forth in the Louisiana Administrative Code.

In response, plaintiff argued defendants should not be permitted to assert the protections set forth in the LMMA because the claims arose from “administrative negligence,” rather than medical malpractice. According to plaintiff, her claims administrative negligence claims against Pathway are wholly separate from her medical malpractice claims against Heritage.

Following a hearing, the district court granted, in part, defendants’

motion for partial summary judgment, finding plaintiff’s negligence claims against Pathway sound in medical malpractice.2 The court stated:

[T]he Court finds that the Plaintiff’s argument that the Defendants cannot avail themselves of any protections under the LMMA has no merit.

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The ultimate issue regarding the first point of contention at the Motion for Partial Summary Judgment hearing before this Court then is whether the Plaintiff’s administrative negligence claims against Pathway sound in general tort or in medical malpractice.

Under the Coleman [v. Deno, 01-1517 (La. 1/25/02), 813 So. 2d 303] factors, it is clear the Plaintiff’s administrative negligence and staffing claims constitute “medical malpractice.” The administrative negligence claim of understaffing against Pathway, as alleged in the Plaintiff’s petition, was caused by a dereliction of professional skill. The wrongs asserted against Pathway will require expert medical evidence to properly determine whether the appropriate standard of care was breached. Pathway’s alleged omissions in Plaintiff’s complaint involved the assessment of her condition as a fall risk. Finally, the Plaintiff made its allegations of understaffing against Pathway as omissions, meaning they were not intentional.

Additionally, Louisiana courts on several occasions have held that staffing claims brought against nursing homes fell under the LMMA. Campbell v. Nexion Health at Claiborne, Inc., 49,150 (La. App. 2 Cir. 10/1/14), 149 So. 3d 436, 442-43;

Hernandez v. Diversified Healthcare-Abbeville, LLC, 2009-546 (La. App. 3 Cir. 11/4/09), 24 So. 3d 284, 286. Therefore, the administrative negligence claim asserted against Pathway constitutes “medical malpractice” under the LMMA.

Plaintiff appeals.

2 The district court denied the portion of the motion for partial summary judgment with regard to “Defendants’ argument that Heritage Manor South was not understaffed during the time that Plaintiff resided there[.]” Defendants did not appeal this ruling; therefore, the trial court’s ruling on this issue will not be addressed.

DISCUSSION

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Joan Marie Douglas v. Pathway Management of Louisiana, LLC and Community Care Center of Shreveport, South, LLC D/B/A Heritage Manor South, (La. Ct. App. 2025).

Joan Marie Douglas v. Pathway Management of Louisiana, LLC and Community Care Center of Shreveport, South, LLC D/B/A Heritage Manor South (Joan Marie Douglas v. Pathway Management of Louisiana, LLC and Community Care Center of Shreveport, South, LLC D/B/A Heritage Manor South) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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