Jha v. Chicago Title Insurance Company

District Court, W.D. Washington·Decided July 31, 2024·No. 2:23-cv-00584·Unknown

Opinion

UNITED STATES DISTRICT COURT AT SEATTLE LAKHAN JHA and MINAKSHI CASE NO. 2:23-cv-00584 ORDER DENYING DEFENDANT’S Plaintiffs, MOTION FOR SUMMARY JUDGMENT ON COVERED v. EASEMENT CLAIM AND BAD FAITH CLAIMS HANDLING COMPANY, Defendant. 1. INTRODUCTION This is a title insurance dispute between Plaintiffs Lakhan Jha and Minakshi Kumari (the “Jhas”) and their insurance company, Defendant Chicago Title Insurance Company. Plaintiffs allege that Defendant: (1) violated the title insurance policy at issue, (2) breached its duty of good faith under Washington law, (3) violated Washington’s Insurance Fair Conduct Act (“IFCA”), (4) violated Washington’s Consumer Protection Act (“CPA”), and (5) was negligent in its claims handling. On previous cross motions for partial summary judgment, the Court resolved issues of coverage under the title insurance policy, limiting Plaintiffs’ contract claim to one alleged title defect—the “2000 Easement.” The Court also found that issues of material fact precluded summary judgment on Plaintiffs’ extracontractual claims.

Before the Court is Defendant’s Motion for Summary Judgment on Covered Easement Claim and Bad Faith Claims Handling, Dkt. 86. Defendant moves for summary judgment on the rest of Plaintiffs’ contract claim and Plaintiffs’ bad-faith- related extracontractual claims. Defendant does not acknowledge Plaintiffs’ negligence claim or ask for summary judgment on that claim specifically. Having considered the briefing, the record, and the law, the Court is fully

informed and DENIES the motion. Issues of material fact prevent summary judgment on the remaining claims. 2. BACKGROUND In 2014, Plaintiffs bought a large house in Woodinville, Washington. Plaintiffs bought title insurance for the property through Defendant Chicago Title and later filed multiple claims for alleged title defects under the policy. One of those claims involved an easement for ingress/egress and utilities over the property under

King County recording no. 20000616001981 (“2000 Easement”).1 Defendant Chicago Title acknowledged that the 2000 Easement was a covered defect in August 2021. Nevertheless, it did not tender a benefits payment to Plaintiffs until September 2022—more than a year later. By that point, Plaintiffs had already filed this lawsuit and moved for summary judgment. See Dkt. No. 3-1 (First Amended

1 The Court recounts the facts behind the home purchase and the Jhas’ other insurance claims in a previous order. See Dkt. No. 67. Complaint, King Cnty. Sup. Ct., No, 22-2-03741-5 SEA, Jun. 22, 2022). Defendant offered $5,000 in coverage for the title defect.

Relying on the work of its appraiser, Anthony Gibbons, Defendant maintains that $5,000 is the correct value of Plaintiffs’ covered loss. Dkt. No. 17 at 23–43. Gibbons performed a diminution in value (“DIV”) appraisal, which assessed the decrease in property value owing to the title defect brought on by the 2000 Easement. See id. at 26. Defendant offered the $5,000 via letter, briefly explaining Gibbons’s DIV appraisal:

The Company ordered a diminution in value appraisal to evaluate the loss resulting from the 2000 Easement, in according with Policy Condition 6(a)(1). A copy of the appraisal is enclosed. The appraiser determined the value of the Property without the 2000 Easement is $1,400,000 and determined the value of the Property subject to the 2000 Easement is $1,395,000. Therefore, the diminution in value to the Property, i.e. the loss, resulting from the 2000 Easement is $5,000.

Id. at 24. For his appraisal, Gibbons valued Plaintiffs’ property as unimproved, vacant land, even though the property is improved. Id. at 26. Gibbons justifies this method, in part, by finding that the location of the 2000 Easement would not have affected the value of the home or other improvements. Id. He explains that his appraisal “is focused entirely on lot value” because “the home itself is unaffected by the missed title exception” and because “the home itself is unusual in its scale,” qualifying as a “Mansion” at over 8,000 square feet. Id. Plaintiffs’ expert appraiser, Robert Chamberlain, disagrees with the method Gibbons used. See Dkt. No. 90-4 at 3. Chamberlain conducted his own DIV appraisal, but he valued the property as improved land. Id. According to Chamberlain, an appraiser must include the improvements to the property when conducting an appraisal. Id. He added that without considering the improvements in this case, “the value of [the Jhas’ property] would be significantly artificially

reduced.” Id. He reiterated that valuing Plaintiffs’ property “as vacant real property would not capture the real value, in [his] opinion.” Id. Additionally, Defendant agreed in its Rule 30(b)(6) deposition that “[i]f you are coming up with a fair market value for a property, typically the residence is included.” Dkt. No. 90-1 at 33. The Rule 30(b)(6) witness also testified as follows when discussing the DIV here: Q: Okay. Now, in terms of the—doing the appraisal, was it just the real property that was being considered without the improvements on it or was it the real property with the improvements on it that was being considered? A: It is the real property with the improvements. Q: So the home, you know, all the improvements that are on the property?

A: Yes.

Id. On top of challenging Defendant’s valuation, Plaintiffs hired insurance expert Dannette Leonhardi to analyze Defendant’s claims handling conduct. Dkt. No. 90-3 at 1. She concluded that Defendant did not “follow[] industry wide claims handling procedures while handling the Jhas’ claims.” Id. at 2. In a sworn declaration, she opined that Defendant’s “handling of the Jhas’ claims fell far short of what is considered acceptable for the industry in the context of claims handling, both from the perspective of timeliness and diligence.” Id. at 3. She further explained her opinion as follows: Between the time when the Jhas were first told by Chicago Title that Chicago Title would Act on the 2000 Easement (August 23, 2021) and the time when Chicago Title had made any effort to actually tender policy benefits for the 2000 Easement (August 24, 2022), one year had passed by, the Jhas had to file suit, and had to move for summary judgment. In my view, in the context of claims handling procedures, that extraordinary effort on the Jhas’ part should not have been necessary to compel Chicago Title to evaluate, appraise, and tender benefits associated with the 2000 Easement.

Id.

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