Jessica Harrison-Harper v. Nike, Inc.

CourtCourt of Appeals for the Third Circuit
DecidedOctober 11, 2019
Docket18-3297
StatusUnpublished

This text of Jessica Harrison-Harper v. Nike, Inc. (Jessica Harrison-Harper v. Nike, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals for the Third Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Jessica Harrison-Harper v. Nike, Inc., (3d Cir. 2019).

Opinion

NOT PRECEDENTIAL

UNITED STATES COURT OF APPEALS FOR THE THIRD CIRCUIT _____________

No. 18-3297 _____________

JESSICA HARRISON-HARPER Appellant

v.

NIKE INC., D/B/A CONVERSE, INC.

________________

On Appeal from the United States District Court for the Eastern District of Pennsylvania (No. 2-16-cv-04645) District Judge: Hon. Mitchell S. Goldberg

Submitted Pursuant to Third Circuit L.A.R. 34.1(a) September 9, 2019

Before: CHAGARES, JORDAN, and RESTREPO, Circuit Judges.

(Filed October 11, 2019)

____________

OPINION* ____________

* This disposition is not an opinion of the full Court and pursuant to I.O.P. 5.7 does not constitute binding precedent. CHAGARES, Circuit Judge.

Jessica Harrison-Harper appeals the District Court’s grant of summary judgment

in favor of Nike, Inc., d/b/a Converse, Inc., (“Nike”), as to her retaliation claims under

Title VII of the Civil Rights Act of 1964, 42 U.S.C. § 2000e, et seq. and under the

Pennsylvania Human Relations Act (“PHRA”), 43 Pa. Cons. Stat. § 951, et seq. For the

following reasons, we will affirm.

I.

The following facts are not disputed. Harrison-Harper was hired in July 2014 as a

Store Manager at a Converse store. She reported to the District Manager, Josh Sanders,

and he reported to the Director of Stores, Kimberly Kiefer. As Store Manager, Harrison-

Harper coordinated and supervised staff and was accountable for her store’s performance

as well as protection of the Nike/Converse brand. Sales associates and leads reported to

Harrison-Harper. Jessica Lepera started as a sales associate, and Harrison-Harper

promoted her to lead within two months.

On September 24, 2015, Kiefer copied Sanders on an email regarding a customer

complaint against Harrison-Harper for her refusal to accept a return of a pair of shoes.

Nike has a policy to “take care of the customer” and managers are instructed to refuse

returns only in rare instances. The customer lodged a formal complaint against Harrison-

Harper for embarrassing her in the store by instructing her to sell the shoes on eBay.

Harrison-Harper admits this happened but maintains that the shoes were not returnable

under Nike policy. On September 28, Harrison-Harper sent Sanders an email requesting

a “touch base” meeting. He did not respond, and she emailed him again on October 2.

2 The next day, Sanders received multiple complaints against Harrison-Harper, this time

from employees she managed. Lepera sent an email to Sanders complaining about

Harrison-Harper’s management of the store. She complained that Harrison-Harper was

not available to staff and had forced her to use paid time off instead of bereavement leave

when her grandfather passed away. That same day, Sanders also received an email from

the manager of the Nike store, located next to the Converse store, reporting that workers

from the Converse store had complained to her about Harrison-Harper’s mismanagement.

Two days later, on October 5, Sanders received an email about a “possible

employee discount violation.” Appendix (“App.”) 83. Harrison-Harper admits that her

relatives violated the company’s employee discount policy by claiming the discount at

the Nike store when it was only available at the Converse store. Moreover, three of the

four relatives who used the discount at the Nike store were not on Harrison-Harper’s list

of eligible family members, a pre-requisite for use of the discount. And the one relative

listed, Harrison-Harper’s cousin, was ineligible because the discount was only available

for immediate relatives, not cousins. Harrison-Harper listed her cousin as her brother.

After improperly making purchases with the employee discount at the Nike store, the four

relatives then attempted to make a purchase with the discount at the Converse store.

Harrison-Harper told Lepera to process the discount even though the family members

were neither listed on the discount-eligibility form nor eligible to be.

The same day that Sanders received this information about the employee-discount

violation, Harrison-Harper texted him requesting to talk. And she repeated this request

the following day (October 6), stating that a “lead has been saying things about [her].”

3 App. 87. Also on October 6, the manager of the Nike store followed up from her

previous email and informed Crystal Barlow, the Senior Employee Relations Specialist,

that issues concerning Harrison-Harper had been brought to her attention on “multiple

occasions.” App. 85. Sanders then investigated the complaints about Harrison-Harper

and found that the store’s employees were not following the time and attendance policy,

something that the store manager was responsible for overseeing.

Sanders and Harrison-Harper spoke on the phone on October 7. Sanders wanted

to discuss his on-going investigation into her performance, and she wanted to report her

concerns about Lepera. During the call, Harrison-Harper told Sanders that Lepera was

“talking about [her] in a sexually suggestive way” and “making up lies about [her].”

App. 112. Harrison-Harper explained that Lepera told people that Harrison-Harper had

flirted with a minor, and that Lepera had gone through the social media account of

Harrison-Harper’s girlfriend. Harrison-Harper also told Sanders that she was concerned

about Lepera’s performance and her inability to follow the dress code. She expressed

discomfort in having a conversation alone with Lepera, and Sanders agreed. Sanders

testified that he believed nothing from the October 7 phone call warranted further

investigation and that he did not interpret the complaints about Lepera to be complaints

about “harassment on the basis of gender or sexual orientation.” App. 88.

After the October 7 call, Sanders followed up with Barlow. They both “had

concerns about [Harrison-Harper’s] leadership performance.” App. 90. The following

week, on October 14, Harrison-Harper asked to follow up with Sanders about Lepera’s

performance issues. But when they spoke, Sanders reported the results of his

4 investigation, primarily regarding Harrison-Harper’s failure to maintain time and

attendance logs for her employees. Harrison-Harper claims maintaining such records was

not a formal requirement of her position.

On October 27, Sanders met in person with Harrison-Harper to discuss “the

employee discount violation, her failure to document time and attendance issues on the []

logs, and her plan to rehire Bacon,” a woman she had previously fired for calling Lepera

a “bitch.” App. 91. Sanders expressed concern that re-hiring Bacon showed poor

judgment by Harrison-Harper. After the meeting, Sanders sent Barlow a written

summary and highlighted four concerns: (1) the costumer complaint regarding returning

shoes; (2) the employee-discount violation; (3) the rehiring of Bacon; and (4) the failure

to document and enforce time and attendance issues. Sanders recommended the

termination of Harrison-Harper because he had lost confidence in her ability to perform

the work, but he did not have the authority to fire an employee. Barlow approved the

decision. Then Human Resources Business Partner Derek Lachman approved the

decision.

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