Jeanetta Nailon v. Univ. of Cincinnati

CourtCourt of Appeals for the Sixth Circuit
DecidedNovember 9, 2017
Docket16-4691
StatusUnpublished

This text of Jeanetta Nailon v. Univ. of Cincinnati (Jeanetta Nailon v. Univ. of Cincinnati) is published on Counsel Stack Legal Research, covering Court of Appeals for the Sixth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Jeanetta Nailon v. Univ. of Cincinnati, (6th Cir. 2017).

Opinion

NOT RECOMMENDED FOR PUBLICATION File Name: 17a0622n.06

No. 16-4691

UNITED STATES COURT OF APPEALS FOR THE SIXTH CIRCUIT

JEANETTA DENISE NAILON, ) FILED ) Nov 09, 2017 Plaintiff-Appellee, ) DEBORAH S. HUNT, Clerk ) v. ) ) UNIVERSITY OF CINCINNATI; SANTA J. ONO, ) ON APPEAL FROM THE ) UNITED STATES DISTRICT Defendants, ) COURT FOR THE SOUTHERN ) DISTRICT OF OHIO and ) ) OPINION KEN WOLTERMAN; DEBRA JONES; KARLA ) GACASAN, ) ) Defendants-Appellants. )

BEFORE: MOORE, STRANCH, and DONALD, Circuit Judges

JANE B. STRANCH, Circuit Judge. Plaintiff Jeanetta Nailon worked as a collection

specialist in the Office of the Bursar at the University of Cincinnati from 2001 until 2013, when

she was terminated. The Bursar’s Office claimed that she was fired because of unauthorized

involvement with her son’s loan account. Nailon brought suit against the University and several

individuals working in the Bursar’s Office, alleging, among other claims, that the officials

retaliated against her because of complaints made by Nailon’s niece, Ashley Davis, concerning

racial discrimination by the Bursar’s Office. Three defendants—Ken Wolterman, Debra Jones, No. 16-4691, Nailon v. Univ. of Cincinnati, et al.

and Karla Gacasan—raised the defense of qualified immunity, which the district court denied.

For the following reasons, we AFFIRM the district court’s denial of qualified immunity.

I. BACKGROUND

Nailon was hired in 2000 to work in the University’s Office of the Bursar as a collection

specialist, also known as a Resolution Analyst. The Office of the Bursar is responsible for

collecting student fees and managing certain student loans. Nailon’s position entailed processing

and collecting on loans made to University of Cincinnati students, and she was assigned a batch

of accounts based on surnames within a particular alphabetical range. As a Resolution Analyst,

Nailon had discretion to grant late fee waivers or remove blocks to student registration. From

2005 to 2008, she was responsible for accounts belonging to students with last names starting

with the letters S through Z. During that time period, Frank Young, Nailon’s son, was a student

at the University and Nailon was assigned to Young’s account. As was within her discretion as a

Resolution Analyst, she made some changes to his account, including writing off several

outstanding fees that he owed to the University. Nailon states that she did not perform any

functions on her son’s account that were outside the office policies and practices in place at the

time of her work on the account, and that the Defendants admit that waivers applied to Young

were based on properly completed applications that demonstrated justification for the waivers.

In 2009, the Bursar’s Office employees switched alphabetical groups, and Nailon became

responsible for student accounts within a different letter range. The record provides no

indication that, at this time, others in the Office of the Bursar were aware of the inclusion of

Nailon’s son’s account in her letter range. Several other staff members in the Bursar’s Office,

however, worked on Young’s account after Nailon, including Karen Davis, another collection

specialist, and Debra Jones, Associate Bursar and Nailon’s supervisor. For example, Karen

Davis issued Young a loan forbearance in 2011 and she testified that at the time she granted the -2- No. 16-4691, Nailon v. Univ. of Cincinnati, et al.

forbearance, she would have seen the history of Young’s loan account activity, including the

Resolution Analyst who had worked on it previously.

While Nailon was employed by the Bursar’s office, her niece, Ashley Davis, also

attended the University of Cincinnati. Nailon states that she and her niece were quite close, and

Ashley lived with her for a time along with Davis’s daughter. Davis testified that she felt Nailon

took “the role of [her] Mom,” and that was how she identified her. The relationship between

Nailon and Davis was known by individuals working in the Bursar’s Office, as Davis

occasionally came by to visit her aunt at work. In February 2013, Davis applied for a short-term

loan, which the Bursar processed. At the time, Nailon’s alphabetical range of accounts covered

students with surnames starting with “D,” so she managed Davis’s loan application. Nailon

processed and approved Davis’s loan, despite her niece’s poor credit. Jones discovered this

approval and reprimanded Nailon. Nailon states that this was the first time she had been

informed that she was not allowed to work on a relative’s account. Subsequently, in May 2013,

the Bursar’s Office issued a written policy explicitly prohibiting Resolution Analysts from

working on accounts belonging to relatives.

Nailon’s niece’s account was then assigned to another collection specialist, Karen Davis.

Karen Davis worked out a payment plan with Ashley to repay her short-term loan. In August

2013, Jones personally contacted Ashley Davis about the outstanding loan, notifying her that she

would withdraw Davis from her classes if she did not pay her $4,000 balance in full before

September 4. Davis disputed the amount owed, and notified Jones of the payment plan she had

worked out with Karen Davis. Nonetheless, Jones withdrew Ashley Davis from her classes prior

to the September 4 deadline. In response, on September 3, Davis contacted several University

department heads to make a complaint about racial discrimination that she had encountered in

-3- No. 16-4691, Nailon v. Univ. of Cincinnati, et al.

her interactions with the Bursar’s Office. Davis’s email was shared with UC officials, including

Ken Wolterman, the Bursar, on the same day. Wolterman notified Jones about the email, and

later the same night, sent a reply to other UC officials stating that “there is much more to know

about this student.” According to Wolterman’s deposition testimony, he was referring to

Nailon’s work on Davis’s loan, and in fact he “felt . . . there was collusion” between Nailon and

her niece involved in the situation. Shortly after Davis made her complaint, Vice President of

Student Affairs Debra Merchant worked with Davis to develop a payment plan, and re-enrolled

Davis in her classes.

On September 10, 2013, Jones began investigating Nailon’s previous involvement with

her son’s loan account after it was brought to her attention by other collection specialists,

including Karen Davis. She looped in Wolterman and Karla Gacasan, a Senior Labor Relations

Specialist in the University’s human resources department. Wolterman testified that upon

hearing this information, his reaction was to fire Nailon, that he was “tired,” and that “enough

[wa]s enough.” Nailon was unaware of the investigation until she received a notice of

termination on September 30, 2013, stating that she had violated the University’s conduct policy.

The notice specifically listed several transactions Nailon had performed on her son’s account.

Nailon maintains that although the Office of the Bursar updated its employee manual in

2013 to prohibit employees from handling family members’ accounts, there was no official

policy that prevented Nailon from managing her son’s account at the time she was assigned to it.

Moreover, Nailon asserts that any of her activity on Young’s account would have been known to

individuals in the Bursar’s Office, including Jones, long before the September 2013

investigation.

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