Jane Doe AS v. Salesforce Inc

CourtDistrict Court, N.D. Texas
DecidedSeptember 3, 2024
Docket3:23-cv-01039
StatusUnknown

This text of Jane Doe AS v. Salesforce Inc (Jane Doe AS v. Salesforce Inc) is published on Counsel Stack Legal Research, covering District Court, N.D. Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Jane Doe AS v. Salesforce Inc, (N.D. Tex. 2024).

Opinion

UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF TEXAS DALLAS DIVISION

A.S., an individual,1 § § Plaintiff, § § v. § CIVIL ACTION NO. 3:23-CV-1039-B § SALESFORCE, INC., § BACKPAGE.COM, LLC, and CARL § FERRER, § § Defendants. §

MEMORANDUM OPINION AND ORDER Before the Court is Defendant Salesforce, Inc. (“Salesforce”)’s Motion to Dismiss Under Rules 12(b)(2) and 12(b)(6) (Doc. 23). For the reasons stated below, the Court GRANTS IN PART and DENIES IN PART the Motion. The Court DISMISSES Plaintiffs’ Chapter 98A claims against Salesforce WITH PREJUDICE. I. BACKGROUND Plaintiffs are sex-trafficking victims. Doc. 25, Resp., 1. Plaintiffs claim that their individual traffickers advertised and sold them for sex on Defendant Backpage.com, LLC (“Backpage”)’s online platform. Id. They further claim that Salesforce provided Backpage with the technology and

1 On June 20, 2023, the Court consolidated the following cases with the above entitled cause: 3:23- CV-1040-B; 3:23-CV-1042-B; 3:23-CV-1044-B; 3:23-CV-1045-B; 3:23-CV-1046-B; 3:23-CV-1047-B; 3:23-CV-1048-B; 3:23-CV-1049-B; 3:23-CV-1050-B; 3:23-CV-1051-B; 3:23-CV-1052-B; 3:23-CV-1056- B; 3:23-CV-1057-B; 3:23-CV-1058-B; 3:23-CV-1059-B; 3:23-CV-1071-B; 3:23-CV-1110-B; 3:23-CV- 1122-B; 3:23-CV-1352-B; 3:23-CV-1353-B. See Doc. 11, Mem. Op. & Order, 5–7. This case was designated as the lead case. Id. at 6. services needed to expand Backpage’s illicit business and evade detection from law enforcement. Id. Plaintiffs bring causes of action under Chapters 98 and 98A of the Texas Civil Practices and Remedies Code against Backpage and its former CEO, Carl Ferrer, as well as Salesforce

(collectively “Defendants”) for their role in Plaintiffs’ trafficking. Id. Backpage was an online marketplace used by sex traffickers to advertise and sell individuals, including Plaintiffs, for sex acts. Doc. 1-5, Pet., ¶¶ 6, 61-62, 115. From 2013 to 2015, “Backpage earned over 99% of its revenue from adult ads, a substantial percentage of which came directly from on-line prostitution and sex trafficking.” Id. ¶ 9. Specifically, sex traffickers used Backpage to “post” particular victims for sale, which enabled traffickers to “reach entirely new audiences, evade law enforcement, and maintain control of victims by transporting them quickly between

locations thus maximizing profits far beyond traditional trafficking methods.” Id. ¶¶ 60, 115. Since 2008, “Backpage . . . had been publicly identified by law enforcement, United States Attorneys General, and every United States Governor as the biggest and most notorious sex trafficking and prostitution promoting website in the United States.” Id. ¶ 61. In 2013, Backpage had difficulty scaling its operations “without operational support, marketing innovation, and guidance.” Id. ¶ 64. Backpage thus sought out a partner that could

“assist the vision of its growth as the leader in online sex sales as well as concealing such activity.” Id. Backpage allegedly found such a partner in Salesforce. See id. ¶ 65. Salesforce is a Delaware technology company that maintains its principal place of business in California. Id. ¶ 28. Salesforce sells cloud-based customer relationship management (“CRM”) software subscriptions to businesses throughout the United States. See id. ¶¶ 74, 79. From 2013 to 2018, Salesforce and Backpage entered into a series of contracts in Texas, which allegedly “made possible the exponential growth of Backpage’s business, sex trafficking[,] and the selling of sex.” Id. ¶ 65. Pursuant to those contracts, Salesforce assigned employees from its Texas-based office to meet with and provide technical support to Backpage in Texas. Id. ¶ 40. Specifically, Salesforce’s Texas-based representatives allegedly worked with Backpage to build out

Backpage’s CRM software in order “to promote, develop, and grow its internet based online selling of sex, sex trafficking, and compelled prostitution.” Id. ¶ 83. Plaintiffs further allege that “Salesforce personally assisted Backpage with the integration and migration of its data onto the Salesforce CRM technology platform.” Id. ¶ 79. Plaintiffs claim that they were trafficked through Backpage with the help of Salesforce’s technology and services. See id. ¶¶ 113–17. According to Plaintiffs, Salesforce’s software enabled “Backpage [to] collect[] detailed and in-depth customer data about the sex traffickers using

Backpage, monitor[] data about sex traffickers, streamlin[e] communications with those sex traffickers, and market[] . . . to sex traffickers.” Id. ¶ 131. Salesforce also allegedly “facilitated and supported Backpage’s analysis of customer and user activity, surveillance of customers, and collection of information about its users, including platform and social media interactions and customer preferences, enabling Backpage to more effectively target traffickers and sex buyers.” Id. Plaintiffs claim that “[b]y assisting Backpage in marketing itself to sex traffickers, Salesforce directly

connected many sex traffickers to Backpage, encouraged them to use Backpage to traffic their Victims, and expanded the venture engaged in the trafficking of persons.” Id. Lead Plaintiff A.S. initiated the present litigation against Defendants in Texas state court on May 1, 2023. See generally id. Salesforce removed the case to federal court on May 10, 2023. Doc. 1, Notice of Removal. The basis for removal was diversity jurisdiction under 28 U.S.C. § 1332. Id. ¶¶ 12–13. On June 20, 2023, the Court consolidated Lead Plaintiff’s case with several other substantially similar cases. Doc. 11, Order. Plaintiffs asserts claims under Chapters 98 and 98A of the Texas Civil Practices and Remedies Code against each Defendant. Doc. 1-5, Pet., ¶¶ 118–167. As pertinent to the present Order, Plaintiffs claim that Salesforce is liable under Chapter 98 because it knowingly benefited from its participation in a venture that trafficked Plaintiffs. Id.

¶¶ 122–33. Plaintiffs further allege that Salesforce is liable under Chapter 98A because its conduct was violative of several provisions of Chapter 43 of the Texas Penal Code and resulted in the compelled prostitution of Plaintiffs. Id. ¶¶ 134–148. On September 25, 2023, Salesforce filed the Motion to Dismiss (Doc. 23) presently before the Court. Salesforce’s Motion is fully briefed and ripe for review. The Court considers it below. II. LEGAL STANDARDS

Under Federal Rule of Civil Procedure 8(a)(2), a complaint must contain “a short and plain statement of the claim showing that the pleader is entitled to relief.” Rule 12(b)(6) authorizes dismissal of a plaintiff’s complaint for “failure to state a claim upon which relief can be granted.” FED. R. CIV. P. 12(b)(6). In considering a Rule 12(b)(6) motion to dismiss, “[t]he court accepts all well-pleaded facts as true, viewing them in the light most favorable to the plaintiff.” In re Katrina Canal Breaches Litig., 495 F.3d 191, 205 (5th Cir. 2007) (citation omitted). But the court will “not

look beyond the face of the pleadings to determine whether relief should be granted based on the alleged facts.” Spivey v. Robertson, 197 F.3d 772, 774 (5th Cir. 1999). To survive a motion to dismiss, a plaintiff must plead “enough facts to state a claim to relief that is plausible on its face.” Bell Atl. Corp. v. Twombly, 550 U.S. 544, 570 (2007). “Threadbare recitals of the elements of a cause of action, supported by mere conclusory statements, do not suffice.” Ashcroft v.

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Jane Doe AS v. Salesforce Inc, Counsel Stack Legal Research, https://law.counselstack.com/opinion/jane-doe-as-v-salesforce-inc-txnd-2024.