James Wilbert Stewart v. Credit Bureau, Inc

734 F.2d 47, 236 U.S. App. D.C. 146, 1984 U.S. App. LEXIS 22837
CourtCourt of Appeals for the D.C. Circuit
DecidedMay 4, 1984
Docket83-1847
StatusPublished
Cited by64 cases

This text of 734 F.2d 47 (James Wilbert Stewart v. Credit Bureau, Inc) is published on Counsel Stack Legal Research, covering Court of Appeals for the D.C. Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
James Wilbert Stewart v. Credit Bureau, Inc, 734 F.2d 47, 236 U.S. App. D.C. 146, 1984 U.S. App. LEXIS 22837 (D.C. Cir. 1984).

Opinion

Opinion PER CURIAM.

PER CURIAM:

Appellant James Stewart appeals from a district court order granting summary judgment for the Credit Bureau Incorporated of Georgia (CBI) and dismissing all of Stewart’s claims. Stewart’s main contention is that CBI violated the Fair Credit Reporting Act’s (FCRA or Act) requirement that a consumer reporting agency “follow reasonable procedures, to assure maximum accuracy,” 15 U.S.C. § 16816(b), 1 when it inaccurately reported to credit grantors that he had filed for bankruptcy under a wage earner plan. Stewart claims as well that the procedures followed by CBI after he disputed other adverse entries in his credit file also violate section 1681e(b). 2

This court, in a companion case decided today, holds that once a credit report is shown to be “inaccurate” section 1681e(b) commands an inquiry as to whether the procedures followed by the reporting agency in preparing the report were reasonable. Koropoulos v. CBI, 734 F.2d 37 (D.C.Cir.1984). This case raises a related question about the showing a plaintiff must make for his claim to survive summary judgment on the issue of the reasonableness of those report procedures. After a thorough review of the record, we believe there is a genuine issue of fact about the reasonableness of CBI’s procedures in this case. We therefore vacate the district court’s grant of summary judgment on plaintiff’s claims that he was denied credit and membership in CBI due to the inaccurate CBI report. We do, however, affirm the district court’s grant of summary judgment on Stewart’s claims arising from CBI’s investigation of disputed items in Stewart’s file.

I. Background

Stewart is a schoolteacher who also owns rental property and operates a financial consulting business in the District of Columbia. His consulting business involves helping individuals and small businesses complete applications for credit in a manner that increases the applicants’ chances of getting credit. Stewart applied for American Express and Diner’s Club cards, which he intended to use for his consulting business. In addition, he applied for CBI membership, which would entitle him to receive CBI’s consumer credit reports, so he could evaluate the credit worthiness of potential tenants and aid clients in getting credit. In December, 1978, his credit card applications were denied because of adverse information in a credit report supplied by CBI. In March, 1979, CBI denied Stewart membership; he alleges that this denial was also because of CBI’s credit file on him. Brief for Appellant at 12-13.

On March 29, 1979, Stewart visited CBI's local office to examine his credit file. As a result of this visit, CBI noted that four entries in Stewart’s file should be reinvestigated: (1) a wage earner’s plan, (2) an outstanding tax lien from Arlington Coun *50 ty, Virginia, (3) late payments on a Hecht Company account, and (4) late payments on a loan from Virginia National Bank (VNB). CBI’s investigation revealed that the wage earner plan entry had erroneously been reported to CBI by another credit reporting bureau, and that Stewart’s file should have reflected instead a 1977 judgment against Stewart by the Commonwealth of Virginia. The reinvestigation also revealed that the reported tax lien had been paid in 1977, and that despite previous late payments leading to the adverse entry on the Hecht account, Hecht now considered Stewart’s account to deserve a favorable rating. 3 CBI made corrections to Stewart’s file in accordance with the information learned upon reinvestigation, and notified Stewart of these changes.

Despite these changes, Stewart continued to complain about his file. In particular, he objected to CBI’s failure to note that the tax lien was assessed against Stewart’s business and was, in any event, disputed by him. Although CBI provided Stewart with a form inviting him to submit a consumer statement if he felt that any item in his file “still needs evaluation or explanation so that [his] side of the circumstances [of the reported credit transactions] can be reported to credit grantors,” Deposition of James Stewart, Exhibit No. 15, Stewart v. CBI, Civ. No. 79-2640 (filed June 19, 1980), Stewart did not send any statement back to CBI, id. at 27. Instead, about six months after receiving this notification, Stewart filed this suit.

Stewart claimed that the inaccurate information CBI reported injured him by causing American Express and Diner’s Club to deny his applications for credit cards, and CBI to deny him membership. His complaint alleged that the inaccuracies resulted from CBI’s failure to follow reasonable procedures to assure maximum accuracy. Complaint, ¶ 13 at 3. It further alleged that CBI failed to reinvestigate all these disputed entries in Stewart’s file. Id., ¶ 12 at 3. CBI moved for summary judgment on the grounds that it reinvestigated and updated all disputed entries, CBI did not deny Stewart membership based on his credit file, and Stewart failed to show that he suffered any actual harm from CBI’s inaccurate reporting. Motion for Summary Judgment of Defendant at 1 (filed Feb. 22, 1980).

The district court noted that if Stewart could support his claim of actual damages, his section 1681e(b) claim could not be defeated on the two other grounds of CBI’s motion for summary judgment, since neither attacked his allegation that the denial of credit cards was caused by the initial inaccurate entries. Stewart v. CBI, Civ. No. 79-2640, slip op. at 2 (filed May 9, 1980) (Order). It ordered the parties “to file supplemental memorandum [sic] addressing the question of what damages are cognizable under section 617 [of the FCRA, 15 U.S.C. § 1681o].” Id. It further invited CBI

to supplement its motion for summary judgment to raise the issue of whether CBI followed reasonable procedures to assure the accuracy of its reports. See 15 U.S.C. § 1681e(b). Such a motion or its supporting memorandum should also address the question of which party has the burden of proving that the credit agency has or has not followed reasonable procedures.

Id. CBI declined the court’s invitation to move for summary judgment on the reasonableness of CBI’s procedures; 4 it filed *51 instead a renewed motion asking for summary judgment on its initial grounds, and responded to the particular inquiries on harm and the burden of proof in the district court’s order. Memorandum of Points and Authorities in Support of Renewed Motion for Summary Judgment of Defendant at 2-3 (filed May 30, 1980).

The district court granted CBI’s motion for summary judgment and dismissed all of Stewart’s claims. Its order cited Stewart’s failure to “rebut ...

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Bluebook (online)
734 F.2d 47, 236 U.S. App. D.C. 146, 1984 U.S. App. LEXIS 22837, Counsel Stack Legal Research, https://law.counselstack.com/opinion/james-wilbert-stewart-v-credit-bureau-inc-cadc-1984.