Jacob S. Ward v. Amazon.com Services, LLC

CourtDistrict Court, D. Connecticut
DecidedMay 22, 2026
Docket3:24-cv-01451
StatusUnknown

This text of Jacob S. Ward v. Amazon.com Services, LLC (Jacob S. Ward v. Amazon.com Services, LLC) is published on Counsel Stack Legal Research, covering District Court, D. Connecticut primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Jacob S. Ward v. Amazon.com Services, LLC, (D. Conn. 2026).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF CONNECTICUT

JACOB S. WARD, Plaintiff,

v. No. 3:24-cv-01451 (VAB)

AMAZON.COM SERVICES, LLC, Defendant.

RULING AND ORDER ON MOTION FOR SUMMARY JUDGMENT Jacob S. Ward (“Plaintiff” or “Mr. Ward”) brings six claims: (1) gender discrimination under Title VII of the Civil Rights Act of 1964 (“Title VII”), 42 U.S.C. § 2000e et seq.; (2) gender harassment under Title VII; (3) retaliation under Title VII; (4) gender discrimination under the Connecticut Fair Employment Practices Act (“CFEPA”), Conn. Gen. Stat. § 46a-60 et seq.; (5) sexual orientation harassment under CFEPA; and (6) retaliation under CFEPA. See Compl., ECF No. 1 (“Compl.”). Amazon.com Services, LLC (“Defendant” or “Amazon”) has filed a motion for summary judgment as to the claims against it. Mot. for Summ. J., ECF No. 22. For the following reasons, Amazon’s motion for summary judgment is GRANTED. The Title VII claims are dismissed with prejudice, and the Court declines to exercise supplemental jurisdiction over the remaining state law claims, dismissing them without prejudice to refiling in state court. I. FACTUAL AND PROCEDURAL BACKGROUND A. Factual Background On November 27, 2020, Amazon hired Jacob Ward as an Onsite Medical Representative at its LEX2 facility in Lexington, Kentucky. Pl.’s SMF ¶ 9. According to the Unpaid Time Policy (“UPT Policy”), Mr. Ward was issued ten hours of unpaid time at the outset of his employment and thereafter accrued eight hours per month. Id. ¶ 10. Mr. Ward was aware at the time he was hired that Amazon could terminate his employment for violating its attendance policies. Id. ¶ 11. In May 2022, Mr. Ward applied for and was approved for a transfer to an Onsite Medical

Representative position at BDL4, a new Amazon facility scheduled to open in Windsor, Connecticut. Id. ¶¶ 13-14. Hiring Manager Kathy O'Connell, the Warehouse Safety Manager, approved the transfer and set an effective start date of June 12, 2022. Id. ¶ 14. At BDL4, Ms. O'Connell supervised Michelle Zadrozny, another Warehouse Safety Manager, who in turn directly supervised Mr. Ward. Id. ¶ 15. BDL4 officially opened in October 2022. Id. ¶ 19. Before BDL4's opening, Mr. Ward and other members of the BDL4 medical team completed short-term assignments (“STAs”) at Amazon's CLE3 facility in Cleveland, Ohio from July to August 2022, and at BDL2 in Windsor, Connecticut from September to October 2022. Id. ¶¶ 16-18. Ms. O'Connell and Ms. Zadrozny

also participated in the STA at CLE3. Id. ¶ 17. Mr. Ward testified that he had a “pretty healthy” relationship with Ms. Zadrozny, but that his relationship with Ms. O’Connell deteriorated once BDL4 opened. Id. ¶ 20. Mr. Ward attributed this change to Ms. O'Connell developing her relationship with senior leadership at the site. Id. ¶ 21. Amazon maintains an equal employment opportunity policy prohibiting discrimination on the basis of gender, sexual orientation, and all other legally protected characteristics. Id. ¶¶ 1- 2. Amazon also maintains a workplace harassment policy prohibiting “[s]tatements or actions that offend or demean a person based on” protected characteristics, including gender and sexual orientation. Id. ¶ 4. In addition, Amazon maintains an Attendance and Punctuality Policy and an Unpaid Time Policy. Id. ¶ 5. According to the Attendance and Punctuality Policy, employees are expected to work their scheduled hours, and unsatisfactory attendance may result in disciplinary action up to and including termination. Id. ¶ 6. The UPT Policy allows an employee to accrue and use their unpaid time to cover unexpected absences, in addition to paid time off. Id. ¶ 7. The UPT Policy also states that a negative unpaid time balance constitutes a violation of Amazon's

attendance policies and can lead to termination if not resolved. Id. ¶¶ 8, 32. Mr. Ward alleges that Amazon’s Standard of Conduct Policy classifies time and attendance violations as Category Two infractions, which “generally result in corrective action” rather than termination. Id. at 17, ¶¶ 13-16. Amazon alleges that, absent unusual circumstances, its practice is to terminate employees who carry negative UPT balances. Id. ¶ 70. Mr. Ward’s weekly schedule was available to him through Amazon's A to Z Application. Id. ¶ 22. Mr. Ward has admitted that he did not appear for all of his scheduled shifts. Id. ¶ 23. In or around July 2022, Mr. Ward changed his pronouns to “it/they” on Amazon's internal systems. Id. ¶ 54.

In or around August and September 2022, Ms. O'Connell asked Plaintiff two or three times whether he was dating a female coworker on the medical team. Id. ¶ 57; id. ¶¶ 17-19. After the third inquiry, Mr. Ward told Ms. O'Connell he was “getting uncomfortable” with these questions. Id. ¶ 58; id. at 17, ¶ 18. Mr. Ward alleges that, rather than ceasing the inquiries entirely, Ms. O'Connell subsequently directed Ms. Zadrozny to ask him about the relationship, which he also objected to in October 2022. Id. ¶ 58; id. at 17, ¶¶ 21-22. Ms. O'Connell testified that she asked about the relationship to ensure HR procedures for disclosing workplace relationships were being followed. Id. ¶¶ 60, 65. Mr. Ward alleges that by asking if he was in a relationship with a female employee, Ms. O'Connell was actually questioning his sexual orientation, though he concedes that Ms. O'Connell never directly asked about his sexual orientation. Id. ¶¶ 72-74. In or around September 2022, Ms. O'Connell asked him about his “it/they” pronoun designation twice. Id. ¶¶ 54-55. Mr. Ward alleges that she later inquired about his pronouns with other safety team employees and told Plaintiff that members of senior leadership were discussing

his pronoun designation. Id. at 17, ¶ 23. Ms. O'Connell has admitted that she asked the Plaintiff about his pronouns, but states she did so because she was concerned that he may have changed his pronouns as a joke and did not want him to get in trouble. Id. ¶¶ 62-64. She testified that she thought he might be joking because Mr. Ward had previously allegedly made an “off-color” joke about the LGBTQ+ community, and she feared he was putting himself at risk for inappropriate behavior. Id. ¶ 64. Apart from Ms. O'Connell's two inquiries, Mr. Ward was not aware of anyone else at Amazon who made comments about his gender or sexual orientation. Id. ¶ 56. On September 21, 2022, Mr. Ward did not report to work, though he alleges having been

accidentally scheduled to work on that day. Id. ¶ 24. Despite this alleged misunderstanding, the parties agree that Mr. Ward’s unpaid time balance would still have been negative in October 2022. Pl.’s SMF ¶ 27. As of October 8, 2022, Mr. Ward had a negative unpaid time balance of - 2.22 hours. Id. ¶ 28. On October 20, 2022, his unpaid time balance reached its lowest point of - 11.89 hours. Id. ¶ 30. Amazon alerted Plaintiff on his pay records that his unpaid time balance was negative. Id. ¶ 29. On October 20, 2022, Mr. Ward spoke with Amazon’s on-site Human Resources (“HR”) regarding his negative unpaid time balance, and stated it was negative because of the September 21, 2022 shift, which he maintains was scheduled accidentally. Id. ¶ 31. On October 23, 2022, Amazon's centralized HR, which monitors negative unpaid time and operates independently of on-site HR, contacted Mr. Ward by e-mail to notify him about his negative balance and warned that it “can lead to termination if not resolved.” Id. ¶ 32. Mr.

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Jacob S. Ward v. Amazon.com Services, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/jacob-s-ward-v-amazoncom-services-llc-ctd-2026.