Jackson v. Walgreen Pharmacy Services Midwest, LLC

CourtDistrict Court, N.D. Illinois
DecidedMarch 27, 2025
Docket1:24-cv-04178
StatusUnknown

This text of Jackson v. Walgreen Pharmacy Services Midwest, LLC (Jackson v. Walgreen Pharmacy Services Midwest, LLC) is published on Counsel Stack Legal Research, covering District Court, N.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Jackson v. Walgreen Pharmacy Services Midwest, LLC, (N.D. Ill. 2025).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION

KATIE JACKSON, individually and on behalf of all others similarly situated,

Plaintiffs, Case No. 1:24-cv-04178

v. Judge Mary M. Rowland

WALGREEN PHARMACY SERVICES MIDWEST, LLC.,

Defendant.

MEMORANDUM OPINION AND ORDER Plaintiff Katie Jackson (“Jackson”), individually and on behalf of all others similarly situated, brings this putative class action against Defendant Walgreen Pharmacy Services Midwest, LLC (“Walgreens” or “Defendant”), alleging violations of Fair Labor Standards Act (“FLSA”) (Count I), breach of contract (Count II), and unjust enrichment (Count III). Before the Court now is Defendant’s partial motion to dismiss Counts II and III. For the reasons stated herein, Defendant’s partial motion to dismiss [11] is denied. I. Background The following factual allegations taken from the operative complaint [1] are accepted as true for the purposes of the motion to dismiss. See Lax v. Mayorkas, 20 F.4th 1178, 1181 (7th Cir. 2021). Jackson and the putative class members are current and former call center agents (“Agents”) who worked for Walgreens and were compensated on an hourly basis. [1] ¶ 2. Walgreens required Agents to begin work prior to their scheduled shifts and perform several off-the-clock tasks that were integral to their jobs. [1] ¶ 4. Agents could only clock in and begin receiving compensation after this preliminary work was completed. [1] ¶ 4. Failure to perform

this off-the-clock work would result in poor performance evaluations, discipline, and possibly termination. [1] ¶ 5. Agents were similarly required to complete off-the-clock work during their lunch break and at the end of their shifts. [1] ¶¶ 38 – 40. Jackson alleges that Walgreens, through its managers, had actual and constructive knowledge of this off-the-clock uncompensated work, and that Walgreens required Agents to complete this off-the-clock work without pay. [1] ¶ 7. Jackson alleges that this was a matter of Walgreens’s “policies and practices.” See [1] ¶ 47. Jackson is a

resident of Texas. [1] ¶ 21. II. Standard “To survive a motion to dismiss under Rule 12(b)(6), the complaint must provide enough factual information to state a claim to relief that is plausible on its face and raise a right to relief above the speculative level.” Haywood v. Massage Envy Franchising, LLC, 887 F.3d 329, 333 (7th Cir. 2018) (quoting Camasta v. Jos. A. Bank

Clothiers, Inc., 761 F.3d 732, 736 (7th Cir. 2014)); see also Fed. R. Civ. P. 8(a)(2) (requiring a complaint to contain a “short and plain statement of the claim showing that the pleader is entitled to relief”). A court deciding a Rule 12(b)(6) motion “construe[s] the complaint in the light most favorable to the plaintiff, accept[s] all well-pleaded facts as true, and draw[s] all reasonable inferences in the plaintiff’s favor.” Lax, 20 F.4th at 1181. However, the court need not accept as true “statements of law or unsupported conclusory factual allegations.” Id. (quoting Bilek v. Fed. Ins. Co., 8 F.4th 581, 586 (7th Cir. 2021)). “While detailed factual allegations are not necessary to survive a motion to dismiss, [the standard] does require ‘more than mere

labels and conclusions or a formulaic recitation of the elements of a cause of action to be considered adequate.’” Sevugan v. Direct Energy Servs., LLC, 931 F.3d 610, 614 (7th Cir. 2019) (quoting Bell v. City of Chicago, 835 F.3d 736, 738 (7th Cir. 2016)). Dismissal for failure to state a claim is proper “when the allegations in a complaint, however true, could not raise a claim of entitlement to relief.” Bell Atl. Corp. v. Twombly, 550 U.S. 544, 558 (2007). Deciding the plausibility of the claim is “a context-specific task that requires the reviewing court to draw on its judicial

experience and common sense.” McCauley v. City of Chicago, 671 F.3d 611, 616 (7th Cir. 2011) (quoting Ashcroft v. Iqbal, 556 U.S. 662, 679 (2009)). III. Analysis Walgreens has moved to dismiss Jackson’s claims for breach of contract and unjust enrichment. Walgreens argues, and Jackson does not dispute, that Texas law applies to both claims. “Where the parties agree on the law that governs a dispute,

and there is at least a reasonable relation between the dispute and the forum whose law has been selected by the parties, we will forego an independent analysis of the choice-of-law issue and apply the parties' choice.” Harter v. Iowa Grain Co., 220 F.3d 544, 559 n.13 (7th Cir. 2000). The Court will therefore apply Texas law. A. Breach of Contract (Count II) Jackson alleges that the Agents had binding and valid contracts with Walgreens under which Walgreens agreed to pay Agents an hourly rate for all work performed, and that Walgreens has breached those contracts by failing to pay for off-the-clock

work.1 Under Texas law, a breach of contract claim requires “(1) the existence of a valid contract; (2) performance or tendered performance by the plaintiff; (3) breach of the contract by the defendant; and (4) damages sustained by the plaintiff as a result of the breach.” Valero Mktg. & Supply Co. v. Kalama Int'l, L.L.C., 51 S.W.3d 345, 351 (Tex. App. 2001). Walgreens argues that to the extent any contract existed, non-payment of the at- issue off-the-clock work was an express term of that contract. Walgreens points to

Jackson’s allegations that non-payment was “required” and reflected in Walgreens’s “policies and practices.” But Walgreens misstates Jackson’s allegations. Jackson alleges that Walgreens “had valid and binding contracts with [her] . . . to pay each hour worked at a pre-established (contractual) regularly hourly rate in consideration of the work . . . performed for [Walgreens’s] benefit.” [1] ¶ 123. Jackson further alleges that Agents only performed the off-the-clock work for Walgreens’s benefit. [1] ¶ 71.

In other words, Jackson has alleged that Walgreens made a contractual agreement to pay for off-the-clock work, and separately, that Walgreens adopted policies and practices that breach that contract. The fact that Walgreens (allegedly) had a practice

1 Both parties agree that Jackson’s breach of contract claim is limited to weeks in which she worked fewer than 40 hours. See [1] ¶ 127; [12] at 3 n.3. Courts in this district “uniformly hold that plaintiffs cannot seek the same lost wages through common law claims and FLSA claims because the FLSA preempts the common law claims.” Olazagasti v. Walgreen Co., No. 20 C 3338, 2020 WL 7319568, at *3 (N.D. Ill. Dec. 11, 2020) (collecting cases). of breaching a contractual agreement does not mean that the agreement does not exist. Walgreens further argues that even if there was at one point an agreement to pay

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Jackson v. Walgreen Pharmacy Services Midwest, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/jackson-v-walgreen-pharmacy-services-midwest-llc-ilnd-2025.