Jackson v. Amazon Logistics, Inc.

District Court, N.D. California·Decided January 25, 2024·No. 4:23-cv-05238·Unknown

Opinion

DAVID JACKSON, Case No. 23-cv-05238-HSG

Plaintiff, ORDER GRANTING IN PART AND DENYING IN PART MOTION TO v. DISMISS

AMAZON LOGISTICS, INC., Re: Dkt. No. 18 Defendant.

Before the Court is Defendant Amazon Logistics, Inc.’s (“Amazon”) motion to dismiss certain claims in Plaintiff’s amended complaint. Dkt. No. 18. The Court finds this matter appropriate for disposition without oral argument and the matter is deemed submitted. For the following reasons, the Court GRANTS IN PART and DENIES IN PART the motion. Plaintiff David Jackson alleges that in September 2022, while he was walking his dog, an Amazon delivery driver “gunned his engine” and “looking right at Mr. Jackson, called him the n- word.” First Amended Complaint (“FAC”) ¶¶ 12–16. Plaintiff alleges that after this initial exchange, the Amazon driver gunned his engine again and accelerated his truck toward Plaintiff. See id. According to Plaintiff, if he did not jump out of the way, he would have been hit by the truck. See id. at ¶ 17. Plaintiff alleges that several witnesses saw and heard what happened. See id. at ¶ 18. Plaintiff states that he took pictures of the Amazon driver, the Amazon delivery truck, and the delivery truck’s license plate. Following the altercation, Plaintiff called the Amazon customer service center and reported the incident. See id. at ¶ 27. Weeks later, Plaintiff saw the same Amazon employee in his customer service center as well. Plaintiff then received an email from customer service in which an Amazon representative apologized for the incident and informed Plaintiff that the matter had been escalated to the appropriate Amazon leadership team for an investigation. See id. at ¶ 30. That same day, Plaintiff received a second email from an Amazon customer service representative. The representative apologized for the incident and informed Plaintiff that Amazon could not guarantee the driver in question would not be in Plaintiff’s neighborhood again because driver delivery routes were randomly assigned. See id. at ¶ 31. After this email, Plaintiff alleges that he did not receive any further communication from Amazon regarding the incident. See id. at ¶ 32. Plaintiff filed this suit in September 2023 in Alameda County Superior Court against Amazon, Inc., and the Amazon delivery driver. Dkt. No. 1. Amazon removed the case to this Court in October 2023. Id. Plaintiff filed the FAC against the same Defendants, raising two California state law based claims of discrimination, the first under the Ralph Act and the second under the Unruh Act, which bars discrimination by a business establishment (Counts 1 and 2, respectively). Plaintiff also brings California common law claims of assault and negligence (Counts 3 and 4, respectively). FAC ¶¶ 38–70. And in addition to other forms of relief, the FAC seeks punitive damages. Id. ¶ 70. Federal Rule of Civil Procedure 8(a) requires that a complaint contain “a short and plain statement of the claim showing that the pleader is entitled to relief.” Fed. R. Civ. P. 8(a)(2). A defendant may move to dismiss a complaint for failing to state a claim upon which relief can be granted under Rule 12(b)(6). “Dismissal under Rule 12(b)(6) is appropriate only where the complaint lacks a cognizable legal theory or sufficient facts to support a cognizable legal theory.” Mendiondo v. Centinela Hosp. Med. Ctr., 521 F.3d 1097, 1104 (9th Cir. 2008). To survive a Rule 12(b)(6) motion, a plaintiff need only plead “enough facts to state a claim to relief that is plausible on its face.” Bell Atl. Corp. v. Twombly, 550 U.S. 544, 570 (2007). A claim is facially plausible when a plaintiff pleads “factual content that allows the court to draw the reasonable inference that the defendant is liable for the misconduct alleged.” Ashcroft v. Iqbal, In reviewing the plausibility of a complaint, courts “accept factual allegations in the complaint as true and construe the pleadings in the light most favorable to the nonmoving party.” Manzarek v. St. Paul Fire & Marine Ins. Co., 519 F.3d 1025, 1031 (9th Cir. 2008). Nevertheless, courts do not “accept as true allegations that are merely conclusory, unwarranted deductions of fact, or unreasonable inferences.” In re Gilead Scis. Secs. Litig., 536 F.3d 1049, 1055 (9th Cir. 2008) (quoting Sprewell v. Golden State Warriors, 266 F.3d 979, 988 (9th Cir. 2001)). A. Punitive Damages Plaintiff seeks punitive damages in connection with his claims for Ralph Act discrimination and common law assault and negligence. Amazon moves to dismiss these claims to the extent they seek punitive damages. Mot. at 5. Citing Cal. Civ. Code § 3294(a), Amazon argues that Plaintiff’s request for punitive damages should be dismissed because Plaintiff fails to allege any facts that would support a finding that Amazon acted with “oppression, fraud, or malice,” as required by the statute. Amazon also cites Cal. Civ. Code § 3294(b) which states that an employer shall not be liable for damages “based upon acts of an employee of the employer, unless the employer had advance knowledge of the unfitness of the employee and employed him or her with a conscious disregard of the rights or safety of others or authorized or ratified the wrongful conduct for which the damages are awarded or was personally guilty of oppression, fraud, or malice.” Id. In response, Plaintiff argues he is entitled to punitive damages because Amazon “ratified and/or approved of the delivery driver’s hateful and violent conduct by failing to investigate the incident or discharge the driver from employment.” Opp. at 5. For an employer to be held liable for punitive damages under a ratification theory, a plaintiff must plead facts showing that the employer “demonstrate[d] an intent to adopt or approve oppressive, fraudulent, or malicious behavior by an employee in the performance of his job duties.” Coll. Hosp., Inc. v. Super. Ct., 8 Cal. 4th 704, 726 (1994). Where, as here, the defendant is a corporation, the “authorization, ratification or act of oppression, fraud, or malice must be on Inc., 114 F.Supp.3d 781, 815 (N.D. Cal. 2015); In re Yahoo! Inc. Customer Data Security Breach Litig., 313 F. Supp. 3d 1113, 1147 (N.D. Cal. 2018) ( “[A] corporate entity cannot commit willful and malicious conduct; instead, ‘the advance knowledge and conscious disregard, authorization, ratification or act of oppression, fraud, or malice must be on the part of an officer, director, or managing agent of the corporation.’”). A corporate employer’s ratification of an act may be established by circumstantial or direct evidence demonstrating adoption or approval of the employee’s actions by the corporate agent, which may be inferred from a failure by the employer to investigate an employee’s acts once the employer has become aware of them. Id. (citing Fisher v. San Pedro Peninsula Hosp., 214 Cal.App.3d 590, 622 (1989)). Plaintiff adequately alleges that Amazon’s managing agents ratified the delivery driver’s conduct. Plaintiff alleges that “[b]y failing to investigate Mr. Jackson’s report of discrimination and hate violence, Amazon’s managing

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